so i Finally got my 8” screen installed and did the update to lowest 3.0 version, but the screen displays a layout that is bigger than the screen and overlaps it, is there a different update file I should be using or something I need to change with forscan? (asbuilt data in picture)
For extra info added, I went from a 4.2” screen to 8” & used the update from the ivsu database & updated to version 3.0.17088 (lowest 3.0 version I could see for apps) & the update went smoothly and I was excited until I realized this is only the top left corner of the whole screen and I am unable to do or control anything because it’s all cut off i also tried master resetting and changing the theme settings from 01 to 00 (as i saw in a different post) but no luck there either..
the car I have is a 2018 ford ecosport & the screen is off a 2019 ford ecosport, I don’t know if that makes a difference or not.
i also wanted to see if this was just a specific version isssue so i tried to use the update file for version 3.0.17118 instead & the update went smoothly again but it is the same format. sorry for the long post, any help would be great, thank you.
(PICTURES OF PROBLEM)
SYNC Region: NA
Navigation Variant: Non Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 2.3.23254
New SYNC Version: 3.0.17118
Do you have a error message, if so what is it?
no error message just a unaligned UI that disables my functionality of my unit.
Update Method: CyanLabs Manual Method