Adding CarPlay to my 2016 Mustang

Purchased vehicle used. Non Nav. Sync 3 with 3.0 software. I purchased a Genuine Ford CarPlay enabled USB module hoping that’s all I would need for CarPlay to work.

No dice. I saw a few threads that mentioned 2.2 needs to be flashed and then upgrade back to 3.0 for CarPlay to work.

No dice. What am I doing wrong? Everything I’ve researched shows that going back to 2.2 and then 3.0 or newer SHOULD fix the issue but it’s not


SYNC Region: NA

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0

New SYNC Version: 3.0

Do you have a error message, if so what is it?
No

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: Whatever the current version is

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

Huh? lol. 

Use a certified cable. Also, try with an Android phone if you can.
Apple is complicated, as all Apple things are. If an Android phone works, you are then sure the issue is not with the car (if you have the correct USB hub, of course).

Tried a genuine Apple cable, no luck.

Plugged in an android device, no luck there either. :person_shrugging:.

The USB hub PN# I’m using is: HU5T-14F014-AD

Do you have a pic of the front of this USB hub? Where did you buy the hub from?

Bought it from my local dealer

Ok, Just wanted to make sure it was not one of the Chinese knock off’s. It is a real one and should work fine. I have an -AB variant here and it worked fine with CP so the -AD one would be fine.

Blue ring is on when your vehicle is on?

Yes sir. Blue ring is on.

You say thats a new hub? When I look at the pic of the front I see rust in there and it’s all scratched in the center of the USB port. It also has a bent pin inside of it. That does not look like a new hub. Seems that dealer sold you crap. Based on this pic it will never work.

Oh wow. I didn’t look at it that closely. I wonder if someone swapped out their bad unit at a dealer and the parts guy didn’t look closely enough to catch it.

I 100% suspect this is your problem.

FWIW, when I plug my phone into the hub, it does recognize the device, CP just doesn’t pop up like it’s supposed to.

Lol, not even my 2017 USB ports look like that!, that is not new… unless you spilled something over it… Good catch by Bill…

The phone being detected is not enough, in order for CP or AA to work there has to have power and data transfer capabilities… So just charging the phone does not count as “detecting” the phone… So, what do you mean by “recognize”?..

Also, if Android Auto does not work either then I would rule the phones and cables out for the time being…

It recognizes my phone when I plug it in to port by saying “Connected to Nick’s iPhone 12” and sometimes it says “Indexing Nick’s iPhone 12”.

Yes, I’m a savage who is still rocking an iPhone 12…LOL.

Question: you did try CP and AA while the unit was running 2.2.17xxx, right?. Not that it should really matter, but still curious about it.

So from what I get is that there’s some kind of data transfer… Can you bypass the hub?, just for testing purposes of course…

Nah. Didn’t try to test CP on 2.2. Just loaded up 3.0 right after flashing 2.2.

Bypass the media hub? I have no idea what that entails.

The hub is basically a hub, so I wonder if there’s a way for you to connect the phone directly to the main cable, not the hub… Maybe that’s not possible, of course…

But without knowing if the HUB is really good, it’s hard to move forward… One thing that you may try is going back to the “activation” 2.2.17xxx build and see how things go…

Won’t work, you need a hub, and one that is scripted into Sync OS.

You were correct.

I returned that hub and had them replace it with an actual new one. The replacement worked and CP started right up as soon as connected my phone to the hub via the USB.

Sweet, Thanks for checking back in.