Ambient Lighting not working after to 3.4.23188

My vehicle came with ambient lighting. After updating to sync 3.4.23188, the ambient lighting works only in the door handles. My footwell, cupholders, and 2nd row no longer lights.

I have the performed the following,

Hold the next and power button at the same time…2x, and performed a master reset. It doesn’t work at.


SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.4.21194

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
No

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: Latest

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CyanLabs Official Community
Pandora and iHeart keeps on disconnecting
Ford
SYNC 3 Support
APIM SYNC3 oem nav pre-my20 na

Pandora and iHeart keeps on disconnecting
Ford
SYNC 3 Support
APIM
SYNC3
oem
nav
pre-my20
na

Victor311
7d
Updated to 23188, pandora and iheart still keeps crashing. Then if you press, the like button for a song, it crashes immediately.

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.4.21194

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
No, pandora and iheart, still keeps crashing. Then if you press, the like button for a song, it crashes immediately.

Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: Latest downloaded today from website

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

Don't have at this time.




created
7d
last reply
15h
8
replies

wiz043

1
7d
Did you do a sync master reset after the upload to the car?

Also you could try deleting those 2 apps on your phone and reinstalling them as this has worked for others.


Solution





Victor311

2
4d
Yes I performed a master reset, and i have tried deleting the apps and reinstall. I installed various version of pandora such as,

2208.2
2205.1.1
2204.1
2203.1
2201.1, is one was the most stable until waking up this morning and the app keeps crashing. I have to go into app and turn off and on launch on car for it to reconnect. It seems with pandora sync and launch on car has problems communicating with one another. The version have the same problem but also if you hit the like or dislike button it crashes.

Amazing these pointless updates doesnt fix anything.

I have a samsung s22+


Solution




wiz043

2
4d
Can you submit the interrogator log file from the syn3 utility/tool box so those here who know more than me can check it out ?

Are there any other issues with your latest version 3.4.23188?
Music, radio, phone (apart from apps), Nav., voice etc, all work ok?


Solution





Victor311

1
3d
No other issues, be sides that everything seems to be working. Its just the apps such as iheart and pandora keeps crashing. I will upload interrogator later.


Solution




Victor311

wiz043
1d
I hope this is what you are looking for SYNC 3 & 4 APIM AsBuilt Decoder - CyanLabs 3


Solution




wiz043
1d
No…it is in the tools section on the Syn3 Updater.
This should take you through it.


CyanLabs

Utility Tab - CyanLabs 3
On this tab you can find many advanced options that can be useful for various reasons.


Solution





Victor311

1
16h
Is this is what you are looking?

VIN:
Version NU5T-14G381-AD
APIM Model: JR3T-14G371-CED
APIM Type: Navigation
APIM Size: 32GB
APIM Free Space: 4.0G
11/18/2023 7:35:10 PM +00:00

Sync_WX1XFVF3_.xml (11.0 KB)

CYANLABS - SYN3 UPDATER - V2.12.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.21194
Region: NA
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: USB SanDisk 3.2Gen1 USB Device
Size: 57.3GB
FileSystem:
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=4U5T-14G421-CJF_1682462901000.TAR.GZ
MAP=4U5T-14G421-CHF_1682462859000.TAR.GZ
MAP=4U5T-14G421-CFF_1682462169000.TAR.GZ
MAP=4U5T-14G421-CGF_1682462518000.TAR.GZ
MAP=4U5T-14G421-CEF_1682461522000.TAR.GZ
MAP=4U5T-14G421-CDF_1682463264000.TAR.GZ
MAP=4U5T-14G421-CCF_1682461368000.TAR.GZ
MAP=4U5T-14G421-CBF_1682461295000.TAR.GZ
MAP=4U5T-14G421-CAF_1682461100000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CF_1682464057000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAM_1682463335000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBM_1682463581000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCM_1682463747000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.2.0 Stable - downgrade Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open2 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item3 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction

FILES (20)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
GB5T-14G386-SC_85041.tar.gz (1.8KB)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G421-CJF_1682462901000.TAR.GZ (693.3MB)
4U5T-14G421-CHF_1682462859000.TAR.GZ (1006.4MB)
4U5T-14G421-CFF_1682462169000.TAR.GZ (1.1GB)
4U5T-14G421-CGF_1682462518000.TAR.GZ (1.1GB)
4U5T-14G421-CEF_1682461522000.TAR.GZ (1.1GB)
4U5T-14G421-CDF_1682463264000.TAR.GZ (1.3GB)
4U5T-14G421-CCF_1682461368000.TAR.GZ (1.1GB)
4U5T-14G421-CBF_1682461295000.TAR.GZ (1.1GB)
4U5T-14G421-CAF_1682461100000.TAR.GZ (1002.3MB)
4U5T-14G424-CF_1682464057000.TAR.GZ (1.6KB)
4U5T-14G422-CAM_1682463335000.TAR.GZ (1.2GB)
4U5T-14G422-CBM_1682463581000.TAR.GZ (784.2MB)
4U5T-14G422-CCM_1682463747000.TAR.GZ (536MB)

LOG
[11/13/2023 8:39:28 AM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.22 (2022) - NA (06 2022) (Updated Voice)
[11/13/2023 8:39:28 AM] Install Mode: Auto-Detect (downgrade) Forced: False
[11/13/2023 8:39:28 AM] MY20 Protection: Auto-Detect
[11/13/2023 8:39:28 AM] Formatting USB drive
[11/13/2023 8:39:28 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[11/13/2023 8:39:35 AM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[11/13/2023 8:39:35 AM] Downloading: 4U5T-14G381-AN_1552583626000.TAR.GZ
[11/13/2023 8:39:56 AM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[11/13/2023 8:39:59 AM] Downloaded: 4U5T-14G381-AN_1552583626000.TAR.GZ
[11/13/2023 8:39:59 AM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[11/13/2023 8:39:59 AM] Downloading: GB5T-14G386-SC_85041.tar.gz
[11/13/2023 8:39:59 AM] Validating: GB5T-14G386-SC_85041.tar.gz
[11/13/2023 8:39:59 AM] Downloaded: GB5T-14G386-SC_85041.tar.gz
[11/13/2023 8:39:59 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[11/13/2023 8:39:59 AM] Downloading: 1u5t-14g386-cb.tar.gz
[11/13/2023 8:40:02 AM] Validating: 1u5t-14g386-cb.tar.gz
[11/13/2023 8:40:02 AM] Downloaded: 1u5t-14g386-cb.tar.gz
[11/13/2023 8:40:02 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/13/2023 8:40:02 AM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/13/2023 8:40:03 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/13/2023 8:40:03 AM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/13/2023 8:40:03 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/13/2023 8:40:03 AM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/13/2023 8:40:16 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/13/2023 8:40:18 AM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/13/2023 8:40:18 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/13/2023 8:40:18 AM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/13/2023 8:41:14 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/13/2023 8:41:16 AM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/13/2023 8:41:16 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/13/2023 8:41:16 AM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/13/2023 8:43:28 AM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/13/2023 8:43:32 AM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/13/2023 8:43:32 AM] Checking Existing File: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[11/13/2023 8:43:32 AM] Downloading: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[11/13/2023 8:44:05 AM] Validating: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[11/13/2023 8:44:08 AM] Downloaded: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[11/13/2023 8:44:08 AM] Checking Existing File: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[11/13/2023 8:44:08 AM] Downloading: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[11/13/2023 8:44:55 AM] Validating: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[11/13/2023 8:45:00 AM] Downloaded: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[11/13/2023 8:45:00 AM] Checking Existing File: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[11/13/2023 8:45:00 AM] Downloading: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[11/13/2023 8:45:40 AM] Validating: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[11/13/2023 8:45:46 AM] Downloaded: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[11/13/2023 8:45:46 AM] Checking Existing File: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[11/13/2023 8:45:46 AM] Downloading: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[11/13/2023 8:46:25 AM] Validating: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[11/13/2023 8:46:31 AM] Downloaded: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[11/13/2023 8:46:31 AM] Checking Existing File: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/13/2023 8:46:31 AM] Downloading: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/13/2023 8:50:27 AM] Validating: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/13/2023 8:50:30 AM] Validate: 4U5T-14G421-CEF_1682461522000.TAR.GZ (Failed!, Downloading)
[11/13/2023 8:50:30 AM] Downloading (Attempt #2): 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/13/2023 8:51:35 AM] Validating: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/13/2023 8:51:40 AM] Downloaded: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/13/2023 8:51:40 AM] Checking Existing File: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[11/13/2023 8:51:40 AM] Downloading: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[11/13/2023 8:52:27 AM] Validating: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[11/13/2023 8:52:34 AM] Downloaded: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[11/13/2023 8:52:34 AM] Checking Existing File: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[11/13/2023 8:52:34 AM] Downloading: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[11/13/2023 8:53:13 AM] Validating: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[11/13/2023 8:53:19 AM] Downloaded: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[11/13/2023 8:53:19 AM] Checking Existing File: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/13/2023 8:53:19 AM] Downloading: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/13/2023 9:01:31 AM] Validating: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/13/2023 9:01:37 AM] Validate: 4U5T-14G421-CBF_1682461295000.TAR.GZ (Failed!, Downloading)
[11/13/2023 9:01:37 AM] Downloading (Attempt #2): 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/13/2023 9:02:20 AM] Validating: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/13/2023 9:02:25 AM] Downloaded: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/13/2023 9:02:25 AM] Checking Existing File: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[11/13/2023 9:02:25 AM] Downloading: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[11/13/2023 9:03:01 AM] Validating: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[11/13/2023 9:03:06 AM] Downloaded: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[11/13/2023 9:03:06 AM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ
[11/13/2023 9:03:06 AM] Downloading: 4U5T-14G424-CF_1682464057000.TAR.GZ
[11/13/2023 9:03:06 AM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ
[11/13/2023 9:03:06 AM] Downloaded: 4U5T-14G424-CF_1682464057000.TAR.GZ
[11/13/2023 9:03:06 AM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[11/13/2023 9:03:06 AM] Downloading: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[11/13/2023 9:03:50 AM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[11/13/2023 9:03:56 AM] Downloaded: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[11/13/2023 9:03:56 AM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/13/2023 9:03:56 AM] Downloading: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/13/2023 9:12:07 AM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/13/2023 9:12:07 AM] Validate: 4U5T-14G422-CBM_1682463581000.TAR.GZ (Failed!, Downloading)
[11/13/2023 9:12:07 AM] Downloading (Attempt #2): 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/13/2023 9:12:54 AM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/13/2023 9:12:58 AM] Downloaded: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/13/2023 9:12:58 AM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[11/13/2023 9:12:58 AM] Downloading: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[11/13/2023 9:13:58 AM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[11/13/2023 9:14:00 AM] Downloaded: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[11/13/2023 9:14:00 AM] Preparing USB drive
[11/13/2023 9:14:01 AM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[11/13/2023 9:14:01 AM] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ
[11/13/2023 9:14:56 AM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[11/13/2023 9:14:58 AM] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ
[11/13/2023 9:14:58 AM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[11/13/2023 9:14:58 AM] Copying: GB5T-14G386-SC_85041.tar.gz
[11/13/2023 9:14:58 AM] Validating: GB5T-14G386-SC_85041.tar.gz
[11/13/2023 9:14:58 AM] Copied: GB5T-14G386-SC_85041.tar.gz
[11/13/2023 9:14:58 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[11/13/2023 9:14:58 AM] Copying: 1u5t-14g386-cb.tar.gz
[11/13/2023 9:14:59 AM] Validating: 1u5t-14g386-cb.tar.gz
[11/13/2023 9:14:59 AM] Copied: 1u5t-14g386-cb.tar.gz
[11/13/2023 9:14:59 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/13/2023 9:14:59 AM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/13/2023 9:14:59 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/13/2023 9:14:59 AM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/13/2023 9:14:59 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/13/2023 9:14:59 AM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/13/2023 9:15:29 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/13/2023 9:15:30 AM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/13/2023 9:15:30 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/13/2023 9:15:30 AM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/13/2023 9:16:16 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/13/2023 9:16:19 AM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/13/2023 9:16:19 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/13/2023 9:16:19 AM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/13/2023 9:17:00 AM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/13/2023 9:17:04 AM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/13/2023 9:17:04 AM] Checking Existing File: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[11/13/2023 9:17:04 AM] Copying: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[11/13/2023 9:17:33 AM] Validating: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[11/13/2023 9:17:36 AM] Copied: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[11/13/2023 9:17:36 AM] Checking Existing File: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[11/13/2023 9:17:36 AM] Copying: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[11/13/2023 9:18:25 AM] Validating: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[11/13/2023 9:18:30 AM] Copied: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[11/13/2023 9:18:30 AM] Checking Existing File: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[11/13/2023 9:18:30 AM] Copying: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[11/13/2023 9:19:30 AM] Validating: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[11/13/2023 9:19:35 AM] Copied: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[11/13/2023 9:19:35 AM] Checking Existing File: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[11/13/2023 9:19:35 AM] Copying: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[11/13/2023 9:20:53 AM] Validating: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[11/13/2023 9:20:59 AM] Copied: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[11/13/2023 9:20:59 AM] Checking Existing File: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/13/2023 9:20:59 AM] Copying: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/13/2023 9:22:18 AM] Validating: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/13/2023 9:22:23 AM] Copied: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/13/2023 9:22:23 AM] Checking Existing File: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[11/13/2023 9:22:23 AM] Copying: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[11/13/2023 9:24:00 AM] Validating: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[11/13/2023 9:24:06 AM] Copied: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[11/13/2023 9:24:06 AM] Checking Existing File: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[11/13/2023 9:24:06 AM] Copying: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[11/13/2023 9:25:10 AM] Validating: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[11/13/2023 9:25:16 AM] Copied: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[11/13/2023 9:25:16 AM] Checking Existing File: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/13/2023 9:25:16 AM] Copying: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/13/2023 9:26:25 AM] Validating: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/13/2023 9:26:30 AM] Copied: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/13/2023 9:26:30 AM] Checking Existing File: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[11/13/2023 9:26:30 AM] Copying: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[11/13/2023 9:27:42 AM] Validating: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[11/13/2023 9:27:46 AM] Copied: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[11/13/2023 9:27:46 AM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ
[11/13/2023 9:27:46 AM] Copying: 4U5T-14G424-CF_1682464057000.TAR.GZ
[11/13/2023 9:27:47 AM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ
[11/13/2023 9:27:47 AM] Copied: 4U5T-14G424-CF_1682464057000.TAR.GZ
[11/13/2023 9:27:47 AM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[11/13/2023 9:27:47 AM] Copying: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[11/13/2023 9:29:14 AM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[11/13/2023 9:29:20 AM] Copied: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[11/13/2023 9:29:20 AM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/13/2023 9:29:20 AM] Copying: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/13/2023 9:30:14 AM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/13/2023 9:30:17 AM] Copied: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/13/2023 9:30:17 AM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[11/13/2023 9:30:17 AM] Copying: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[11/13/2023 9:30:46 AM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[11/13/2023 9:30:49 AM] Copied: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[11/13/2023 9:30:49 AM] Generating reformat.lst
[11/13/2023 9:30:49 AM] Generating autoinstall.lst
[11/13/2023 9:30:49 AM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

I doubt your ambient lighting issue has anything to do with a sync update.

Also, with respect, you are confusing the issue by combining issues here on a separate thread to your original Pandora and iHeart problems causing a repeat of original issues.

Probably better to add further issues on the same thread.

This persom ambient lighting stopped working after sync updating,

Unfortunately for me the suggested solutions didnt work

In a 2018 Explorer the door Ambient Lighting is supplied by the door modules, (PDM & DDM) so it would make sense that they operate separately. The rest of the vehicle ambient lighting comes from the Body Control Module (BCM). A 2018 Expedition works the exact same way.

Other than controlling the color and if it is on or off the Sync version has nothing more to do with the Ambient lighting. One thing that did change is that the ambient lighting is only on when your headlights are on. Try turning on your headlights in a dark garage and see what happens.

Thank you, i tried that as well nothing happens. Mines is set on auto, but did try the on. My ambient lighting was working until was working until this update.

Do you use Forscan? Did you do a Calibration update?

I dont even have forscan, my car is factory. It came with ambient lights from the factory. How do you perform a calibration? I tried unplugging the negative battery for 15 min nothing happened.

Does the Ambient lighting menu show it is turned on?

You don’t need to do a calibration. Just making sure you did not make other changes that you did not mention before.

Yes the ambient lighting shows it is turned on. Just the two front door handles lights up.

The door handles light up Blue and that’s it or do they turn Red when you open the door?

The front door handles light up to whatever color is selected. My vehicle came with ambient lighting from the factory, before this update the footwell cupholder and rear footwell and door handles would light. After this update it no longer works.

If it is working in the doors and showing the color you selected than you clearly have a BCM or wiring issue. SYNC is working just fine.

We had this issue before with someone and they simply reset modules (battery disconnect / ForScan) then after a few days it started working again.