I am in Canada, with 2018 Lincoln Navigator Reserve.
Before Update Sync Version: 3.0.22326
Target Update Sync Version: 3.4.23188
I placed the USB stick, and Sync started to say it was updating. Then it would reboot, and I would leave the USB. After that, the screen went black. Nothing was displayed, and buttons like the camera or putting the truck in reverse didn’t work.
I turned off the engine and started it up again. Same issue
I turned off the engine, waited for the truck to sleep, and then turned it on with the same issue.
It has a black screen and no backlight.
How can I fix this?
SYNC Region: NA
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.0.22326
New SYNC Version: 3.4.23188
Do you have a error message, if so what is it?
No Error
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.12.5.0 (Stable)
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.12.5.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)
PREVIOUS CONFIGURATION
Version: 3.0.22326
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: Lexar USB Flash Drive USB Device
Size: 116.1GB
FileSystem: exFAT
Partition Type: MBR
REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCN_1709611788000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBN_1709611416000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAN_1709610798000.TAR.GZ
MAP=4U5T-14G421-CJG_1709610049000.TAR.GZ
MAP=4U5T-14G421-CHG_1709609492000.TAR.GZ
MAP=4U5T-14G421-CGG_1709608813000.TAR.GZ
MAP=4U5T-14G421-CFG_1709608559000.TAR.GZ
MAP=4U5T-14G421-CEG_1709607297000.TAR.GZ
MAP=4U5T-14G421-CDG_1709589204000.TAR.GZ
MAP=4U5T-14G421-CCG_1709587982000.TAR.GZ
MAP=4U5T-14G421-CBG_1709587496000.TAR.GZ
MAP=4U5T-14G421-CAG_1708029977000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.5.0 Stable - reformat Mode - Sync 3.4.23188 NA
[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall
FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G422-CCN_1709611788000.TAR.GZ (540.7MB)
4U5T-14G422-CBN_1709611416000.TAR.GZ (793MB)
4U5T-14G422-CAN_1709610798000.TAR.GZ (1.2GB)
4U5T-14G421-CJG_1709610049000.TAR.GZ (707.8MB)
4U5T-14G421-CHG_1709609492000.TAR.GZ (1023.3MB)
4U5T-14G421-CGG_1709608813000.TAR.GZ (1.2GB)
4U5T-14G421-CFG_1709608559000.TAR.GZ (1.1GB)
4U5T-14G421-CEG_1709607297000.TAR.GZ (1.1GB)
4U5T-14G421-CDG_1709589204000.TAR.GZ (1.3GB)
4U5T-14G421-CCG_1709587982000.TAR.GZ (1.1GB)
4U5T-14G421-CBG_1709587496000.TAR.GZ (1.1GB)
4U5T-14G421-CAG_1708029977000.TAR.GZ (1014.9MB)
LOG
[8/6/2024 8:06:00 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.23 (2023) - NA
[8/6/2024 8:06:00 PM] Install Mode: Auto-Detect (reformat) Forced: False
[8/6/2024 8:06:00 PM] MY20 Protection: Auto-Detect
[8/6/2024 8:06:00 PM] Formatting USB drive
[8/6/2024 8:06:00 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[8/6/2024 8:06:06 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[8/6/2024 8:06:06 PM] Downloading: 1u5t-14g386-cb.tar.gz
[8/6/2024 8:06:09 PM] Validating: 1u5t-14g386-cb.tar.gz
[8/6/2024 8:06:09 PM] Downloaded: 1u5t-14g386-cb.tar.gz
[8/6/2024 8:06:09 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[8/6/2024 8:06:09 PM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[8/6/2024 8:06:09 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[8/6/2024 8:06:09 PM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ
[8/6/2024 8:06:09 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[8/6/2024 8:06:09 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[8/6/2024 8:06:13 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[8/6/2024 8:06:14 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ
[8/6/2024 8:06:14 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/6/2024 8:06:14 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/6/2024 8:06:20 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/6/2024 8:06:22 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/6/2024 8:06:22 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[8/6/2024 8:06:22 PM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[8/6/2024 8:06:33 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[8/6/2024 8:06:35 PM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ
[8/6/2024 8:06:35 PM] Checking Existing File: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[8/6/2024 8:06:35 PM] Downloading: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[8/6/2024 8:06:41 PM] Validating: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[8/6/2024 8:06:42 PM] Downloaded: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[8/6/2024 8:06:42 PM] Checking Existing File: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[8/6/2024 8:06:42 PM] Downloading: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[8/6/2024 8:06:51 PM] Validating: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[8/6/2024 8:06:53 PM] Downloaded: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[8/6/2024 8:06:53 PM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[8/6/2024 8:06:53 PM] Downloading: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[8/6/2024 8:07:08 PM] Validating: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[8/6/2024 8:07:11 PM] Downloaded: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[8/6/2024 8:07:11 PM] Checking Existing File: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[8/6/2024 8:07:11 PM] Downloading: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[8/6/2024 8:07:18 PM] Validating: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[8/6/2024 8:07:20 PM] Downloaded: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[8/6/2024 8:07:20 PM] Checking Existing File: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[8/6/2024 8:07:20 PM] Downloading: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[8/6/2024 8:07:32 PM] Validating: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[8/6/2024 8:07:34 PM] Downloaded: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[8/6/2024 8:07:34 PM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[8/6/2024 8:07:34 PM] Downloading: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[8/6/2024 8:07:48 PM] Validating: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[8/6/2024 8:07:51 PM] Downloaded: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[8/6/2024 8:07:51 PM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[8/6/2024 8:07:51 PM] Downloading: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[8/6/2024 8:08:04 PM] Validating: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[8/6/2024 8:08:06 PM] Downloaded: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[8/6/2024 8:08:06 PM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[8/6/2024 8:08:06 PM] Downloading: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[8/6/2024 8:08:20 PM] Validating: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[8/6/2024 8:08:23 PM] Downloaded: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[8/6/2024 8:08:23 PM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[8/6/2024 8:08:23 PM] Downloading: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[8/6/2024 8:08:38 PM] Validating: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[8/6/2024 8:08:41 PM] Downloaded: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[8/6/2024 8:08:41 PM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[8/6/2024 8:08:41 PM] Downloading: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[8/6/2024 8:08:54 PM] Validating: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[8/6/2024 8:08:56 PM] Downloaded: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[8/6/2024 8:08:56 PM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[8/6/2024 8:08:56 PM] Downloading: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[8/6/2024 8:09:08 PM] Validating: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[8/6/2024 8:09:11 PM] Downloaded: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[8/6/2024 8:09:11 PM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[8/6/2024 8:09:11 PM] Downloading: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[8/6/2024 8:09:22 PM] Validating: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[8/6/2024 8:09:24 PM] Downloaded: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[8/6/2024 8:09:24 PM] Preparing USB drive
[8/6/2024 8:09:24 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[8/6/2024 8:09:24 PM] Copying: 1u5t-14g386-cb.tar.gz
[8/6/2024 8:09:25 PM] Validating: 1u5t-14g386-cb.tar.gz
[8/6/2024 8:09:25 PM] Copied: 1u5t-14g386-cb.tar.gz
[8/6/2024 8:09:25 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[8/6/2024 8:09:25 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[8/6/2024 8:09:25 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[8/6/2024 8:09:25 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[8/6/2024 8:09:25 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[8/6/2024 8:09:25 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[8/6/2024 8:09:32 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[8/6/2024 8:09:35 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[8/6/2024 8:09:35 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/6/2024 8:09:35 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/6/2024 8:09:43 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/6/2024 8:09:47 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/6/2024 8:09:47 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[8/6/2024 8:09:47 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[8/6/2024 8:10:00 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[8/6/2024 8:10:06 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[8/6/2024 8:10:06 PM] Checking Existing File: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[8/6/2024 8:10:06 PM] Copying: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[8/6/2024 8:10:14 PM] Validating: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[8/6/2024 8:10:18 PM] Copied: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[8/6/2024 8:10:18 PM] Checking Existing File: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[8/6/2024 8:10:18 PM] Copying: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[8/6/2024 8:10:38 PM] Validating: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[8/6/2024 8:10:44 PM] Copied: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[8/6/2024 8:10:44 PM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[8/6/2024 8:10:44 PM] Copying: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[8/6/2024 8:11:15 PM] Validating: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[8/6/2024 8:11:24 PM] Copied: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[8/6/2024 8:11:24 PM] Checking Existing File: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[8/6/2024 8:11:24 PM] Copying: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[8/6/2024 8:11:41 PM] Validating: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[8/6/2024 8:11:46 PM] Copied: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[8/6/2024 8:11:46 PM] Checking Existing File: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[8/6/2024 8:11:46 PM] Copying: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[8/6/2024 8:12:10 PM] Validating: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[8/6/2024 8:12:17 PM] Copied: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[8/6/2024 8:12:17 PM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[8/6/2024 8:12:17 PM] Copying: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[8/6/2024 8:12:45 PM] Validating: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[8/6/2024 8:12:54 PM] Copied: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[8/6/2024 8:12:54 PM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[8/6/2024 8:12:54 PM] Copying: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[8/6/2024 8:13:20 PM] Validating: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[8/6/2024 8:13:29 PM] Copied: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[8/6/2024 8:13:29 PM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[8/6/2024 8:13:29 PM] Copying: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[8/6/2024 8:13:55 PM] Validating: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[8/6/2024 8:14:03 PM] Copied: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[8/6/2024 8:14:03 PM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[8/6/2024 8:14:03 PM] Copying: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[8/6/2024 8:14:35 PM] Validating: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[8/6/2024 8:14:44 PM] Copied: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[8/6/2024 8:14:44 PM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[8/6/2024 8:14:44 PM] Copying: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[8/6/2024 8:15:11 PM] Validating: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[8/6/2024 8:15:19 PM] Copied: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[8/6/2024 8:15:19 PM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[8/6/2024 8:15:19 PM] Copying: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[8/6/2024 8:15:46 PM] Validating: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[8/6/2024 8:15:54 PM] Copied: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[8/6/2024 8:15:54 PM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[8/6/2024 8:15:54 PM] Copying: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[8/6/2024 8:16:17 PM] Validating: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[8/6/2024 8:16:24 PM] Copied: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[8/6/2024 8:16:24 PM] Generating reformat.lst
[8/6/2024 8:16:24 PM] Generating autoinstall.lst
[8/6/2024 8:16:24 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!