Black Screen after updating APIM for radio logos

What is your SYNC Region? NA

What is your current SYNC Version? Just updated to 3.4.20351

Do you have Navigation? Yes

Do you have a error message, if so what is it?
Operation failed, retrying…


Please paste your log output or provide the URL to your log file below

(OK) [10:46:56.661] Module firmware update has been started
(WARN) [10:46:56.673] Reading vehicle info…
(WARN) [10:46:56.907] Unable to read current firmware p/n, use assembly p/n: GB5T-14G379-AA
(WARN) [10:46:56.986] Unable to read current firmware p/n, use assembly p/n: GB5T-14G379-BA
(ERR) [10:47:04.267] Service procedure has been interrupted
(OK) [10:47:10.030] Module firmware update has been started
(WARN) [10:47:10.042] Reading vehicle info…
(WARN) [10:47:10.236] Unable to read current firmware p/n, use assembly p/n: GB5T-14G379-AA
(WARN) [10:47:10.316] Unable to read current firmware p/n, use assembly p/n: GB5T-14G379-BA
(WARN) [10:47:33.386] Total size: 1.3 Kb. Estimated duration: ~1m
(WARN) [10:47:42.845] Loading SBL to primary module…
(WARN) [10:47:44.331] Loading block 1/1…
(OK) [10:47:44.475] SBL loaded successfully
(OK) [10:47:44.783] Service procedure completed successfully.
(OK) [10:48:59.659] Module firmware update has been started
(WARN) [10:48:59.676] Reading vehicle info…
(WARN) [10:48:59.869] Unable to read current firmware p/n, use assembly p/n: GB5T-14G379-AA
(WARN) [10:48:59.955] Unable to read current firmware p/n, use assembly p/n: GB5T-14G379-BA
(WARN) [10:49:26.570] Total size: 614.1 Kb. Estimated duration: 1m - 2m
(WARN) [10:49:30.198] Loading SBL to primary module…
(WARN) [10:49:31.678] Loading block 1/1…
(OK) [10:49:31.830] SBL loaded successfully
(WARN) [10:49:31.888] Loading firmware to ECU: Strategy GB5T-14G374-CB
(WARN) [10:49:31.901] Erasing block 1/3…
(WARN) [10:49:32.134] Erasing block 2/3…
(WARN) [10:49:32.419] Erasing block 3/3…
(WARN) [10:49:38.597] Loading block 1/5…
(WARN) [10:49:38.897] Loading block 2/5…
(WARN) [10:49:39.578] Loading block 3/5…
(WARN) [10:49:39.692] Loading block 4/5…
(WARN) [10:50:26.875] Loading block 5/5…
(OK) [10:50:26.978] Firmware loaded successfully
(WARN) [10:50:27.011] Loading firmware to ECU: Calibration GB5T-14G375-CA
(WARN) [10:50:27.125] Loading block 1/1…
(WARN) [10:50:27.194] Operation failed, retrying…
(WARN) [10:50:27.392] Operation failed, retrying…
(WARN) [10:50:27.583] Operation failed, retrying…
(WARN) [10:50:27.773] Operation failed, retrying…
(WARN) [10:50:27.972] Operation failed, retrying…
(ERR) [10:50:28.202] Loading firmware failed
(ERR) [10:50:28.520] Service procedure has been interrupted
(OK) [10:51:37.836] Module firmware update has been started
(WARN) [10:51:37.849] Reading vehicle info…
(WARN) [10:51:37.916] Unable to read current firmware p/n, use stored in profile: GB5T-14G374-CB
(WARN) [10:51:37.944] Unable to read current firmware p/n, use stored in profile: GB5T-14G375-CA
(WARN) [10:51:37.970] Unable to read current firmware p/n, use assembly p/n: GB5T-14G379-AA
(WARN) [10:51:37.992] Unable to read current firmware p/n, use assembly p/n: HN1T-14G381-LG
(WARN) [10:51:38.016] Unable to read current firmware p/n, use assembly p/n: GB5T-14G379-BA
(WARN) [10:51:55.323] Total size: 1.3 Kb. Estimated duration: ~1m
(WARN) [10:51:57.750] Loading SBL to primary module…
(WARN) [10:51:58.592] Loading block 1/1…
(OK) [10:51:58.735] SBL loaded successfully
(OK) [10:51:59.038] Service procedure completed successfully.
(OK) [10:52:25.086] Module firmware update has been started
(WARN) [10:52:25.104] Reading vehicle info…
(WARN) [10:52:25.180] Unable to read current firmware p/n, use stored in profile: GB5T-14G374-CB
(WARN) [10:52:25.211] Unable to read current firmware p/n, use stored in profile: GB5T-14G375-CA
(WARN) [10:52:25.237] Unable to read current firmware p/n, use assembly p/n: GB5T-14G379-AA
(WARN) [10:52:25.261] Unable to read current firmware p/n, use assembly p/n: HN1T-14G381-LG
(WARN) [10:52:25.287] Unable to read current firmware p/n, use assembly p/n: GB5T-14G379-BA
(WARN) [10:52:47.983] Total size: 614.1 Kb. Estimated duration: 1m - 2m
(WARN) [10:52:49.851] Loading SBL to primary module…
(WARN) [10:52:50.718] Loading block 1/1…
(OK) [10:52:50.863] SBL loaded successfully
(WARN) [10:52:50.899] Loading firmware to ECU: Strategy GB5T-14G374-CB
(WARN) [10:52:50.912] Erasing block 1/3…
(WARN) [10:52:51.143] Erasing block 2/3…
(WARN) [10:52:51.429] Erasing block 3/3…
(WARN) [10:52:57.594] Loading block 1/5…
(WARN) [10:52:57.893] Loading block 2/5…
(WARN) [10:52:58.579] Loading block 3/5…
(WARN) [10:52:58.690] Loading block 4/5…
(WARN) [10:53:45.759] Loading block 5/5…
(OK) [10:53:45.837] Firmware loaded successfully
(WARN) [10:53:45.872] Loading firmware to ECU: Calibration GB5T-14G375-CA
(WARN) [10:53:45.983] Loading block 1/1…
(WARN) [10:53:46.048] Operation failed, retrying…
(WARN) [10:53:46.230] Operation failed, retrying…
(WARN) [10:53:46.418] Operation failed, retrying…
(WARN) [10:53:46.592] Operation failed, retrying…
(WARN) [10:53:46.781] Operation failed, retrying…
(ERR) [10:53:47.010] Loading firmware failed
(ERR) [10:53:47.325] Service procedure has been interrupted


Please describe in detail your issue below

Tried to update my APIM so I can get radio logos. Using FORScan V2.4.3, was able to download cal files through forscan. Successful SBL Test but the update was unsuccessful. I know this is probably common question but can anybody help out?

Thanks!

NA ACMs don’t support radio logos for HD radio.

Jeez, did not know that! Any chance I can revert back to original?

Disconnect power to the APIM for 5 minutes, reconnect power, Place vehicle on battery charger. Reload the original cal and strategy files. This might take 2 tries. Once the unit appears back to life, master reset the APIM, reload the complete asbuilt you saved previously.

By cal and strategy files, do u mean all of the below? These were my original.

Try this procedure using your original files.

APIM Firmware Flash Rescue.txt (1.1 KB)

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