Black screen and no power USB after update

That only takes like 1 minute or less. Nothing else is in the USB ports in the vehicle?

I put the stick in the USB port, just as the first time.
The light in the stick flashed and the screen texted that system update in progress

Is there a new file on the stick? XML file in the SyncMyRide folder…

No, not a new file

I have tried to make the log again, made a new USB with the files on it.
Not happens, nothing is written to the USB.

I would like to know if it is worth upgrading to sync 3.4 and how I can perform it without bricking the module again?

Run the RWData Cleaner utility and then the Interrogator utility after that.
Can you perform a master reset on the APIM? If so, do that and then try the Interrogator…

I have run the RWData cleaner and after that the Interrogator utillity.
This is the log I got, but I also got a red pop up that the selected XML file didn’t had the expected output???

Sync_NW2100D4_WF05xxxxxxxxx.xml (9.9 KB)

The APIM is running Sync 3.0 HN1T-14G381-LG 460Mb Sync3 v2.2.16280 05.10.2016.
The APIM is a HS7T-14G371-FAE.
Here are the files installed:
HN1T-14G381-LG
HN1T-14G391-AF
HN1T-14G423-AA
HB5T-14G421-BD
HB5T-14G422-BC
HB5T-14G424-BD

Storage:
<d2p1:PartitionHealth type=“/dev/hd0t180” total=“21105363968” available=“115781600”/>
<d2p1:PartitionHealth type=“/dev/hd0t181” total=“906010624” available=“2097120”/>
<d2p1:PartitionHealth type=“/dev/hd0t177” total=“136776704” available=“2097152”/>

The APIM looks to be original. It is safe to reformat the APIM to Sync 3.4 with full EU maps. Before you do anything else, back up the asbuilt for the APIM with FORScan.

Thanks for your quick reply…again.

Am I correct that this is indeed a 64gb APIM?

When I make the update USB, does it make/create the reformat by itself.
In other words, make the USB as I have done before with the standard settings and put it in the car.

Yes, 64GB

Leave the Syn3 Updater in automatic mode. Change your setup to show your present Sync version as v2.2.16280, NAV APIM, EU region. Save that and then go to the upgrade screen and select the EU region, Sync 3.4.23188, and the EU maps. Start that and the Syn3 Updater should do it all and place the files on the USB. Once you select the options and start the download you do nothing until the USB is done. Then take it to the vehicle and with the vehicle running, insert the USB and wait for the installation to finish.

Here is an article that shows how this goes. See the Installation Instructions section.
Current EU Maps Installation on US Imported Vehicles - Ford / Guides - CyanLabs Official Community

Can I select the F13 (2023) map version and will it contain the dutch languages?
If I understood, the update would take a hour for it to complete?

Dutch is in one of the voice files, yes.
About an hour.

I want to thank everyone very much for the help I received and finally I managed to upgrade to Sync 3.4 with the latest maps.
Only thing I have to check is if my camera is working when I put it in reverse…just thought off it.

I wish you all a nice day and happy driving :grinning_face:

2 Likes

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.