Help! I have a 2016 Mondeo, bought with the screen being black. Screen works with reverse and every so often a static rainbow flickers and then 10 seconds later the ford logo pops up. Its always back lit and is stuck on a radio station. Volume works. Tried disconnecting the battery for a hard restet, tried pressing the power button and forward seek at the same time, and tried with the 20amp amplifier fuse out. I tried the ford download, and i thought it might have worked as the third time i tried (this time with the amplifier 20amp fuse out) a display appeared for about 10 seconds (not sure of what but it would have been for blowers etc). I have now tried with cyanlabs download, went through the download of the updater to a usb formatted to exFAT via windows but nothing happened when plugged into the usb (usb port lit and usb has a light on it). Also tried downloading it a few times, and also extracted the files to the usb, but it doesnt read what model year it is and doesnt save a file so when I plug it back into my comouter to select ok so it knows it is not a MY20.
So to sum it up, i dont know what year, its black but back lit, and i cant seam to get an update happening to see if thatvcures it.
Ps, no idea if it has sat nav or not
SYNC Region: ANZ
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 2.0.16074
New SYNC Version: 3.0.23919
Do you have a error message, if so what is it?
Nothing, just blank
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: The latest
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
On my laptop