Bricked my Sync 3, bought other Sync3.4 from different car.

[Roeden]

So, I apparently managed to brick my Sync 3 while updating to 3.4. It’s a 2016 Mondeo/Fusion I just bought, and I didn’t give it much thought that it might already have a newer Sync unit. After it showed “installing new software” the screen went black, and now a hard reset only causes the USB ports to blink briefly. I guess it’s gone.

I’ve now bought a unit from a Kuga 2 that already has Sync 3.4 with Navigation (my previous unit didn’t). But how will it work in my Mondeo? Do I need to change anything? I also bought a GPS antenna to connect to the new Sync 3 unit.
I’m new to Ford and to all this, so bear with me

---

SYNC Region: EU

Navigation Variant: Non Nav

Manufacturer Year: Unknown

Install Type: OEM Replacement

Old SYNC Version: 3.0.19205

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
bricked

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.3.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

f

[warlock12118]

Sony or non-Sony audio?
You need the VIN from a mostly matching 2017 Mondeo (a Fusion is close) so, with NAV, LHD or RHD, auto climate or not etc.

[Roeden]

Hello warlock, thank you for responding, it is a non Sony, I found a win with same equipment, and navigation, it is an automatic, and min isn’t, is that ok?

Regards

[F150Chief]

@Roeden

So, I apparently managed to brick my Sync 3 while updating to 3.4. It’s a 2016 Mondeo/Fusion I just bought, and I didn’t give it much thought that it might already have a newer Sync unit. After it showed “installing new software” the screen went black, and now a hard reset only causes the USB ports to blink briefly.

Does it show a black screen?

@Roeden

I’ve now bought a unit from a Kuga 2 that already has Sync 3.4 with Navigation (my previous unit didn’t). But how will it work in my Mondeo? Do I need to change anything?

You will need to change the asbuilt in the APIM to reflect the vehicle model it is installed into, otherwise the nav will not function properly.
You will need FORScan and a quality USB OBD adapter.
FORScan Resources - Ford / Information - CyanLabs Official Community

[Roeden]

Yes screen i dead, no reaction or even background lighting.

Thank you for the info, i will acquire the software and adaptor

[F150Chief]

Find the model number of the Sync unt (APIM). It is likely an original, but old unit like a G-series. If it was replaced by Ford it might be a J-series but with MY20 firmware or EMMC. If that is the case then it’s bricked by using the Syn3 Updater with the reformat tools. Obviously you did not run the Interrogator Utility as this would have told you if this was the case. The opinion now is to buy a new APIM if this one was replaced and is a MY20.

[Roeden]

i will know when i remove it, to install the “new” unit i bought. I can only blame my self, i didnt do the check against the interrogator utility, as the car was a MY2017, so it didnt cross my mind. Now the plan is to follow your reccomendations for using the already 3.4 updated unit from the Kuga 2 i have purchased.