Cannot talk to replacement sync 3 apim with forscan

I have a 2012 BTVC ford focus st and have changed to a sync 3 apim and screen. The apim was out of a 2017 focus titanium running version 3.4 build 23188. I took the car to a shop to get the apim coded, but they couldn’t talk to the apim with the latest version of forscan. He could program the BCM but not see the apim. The sync 3 system can play radio, usb and android auto no problem. I can make calls and reply to messages using the touch screen with no problem. The nav works ok, but does come up with an error when first turning the system when getting into the car. The apim shows the vin of my car, not the vin of car it was taken from (which is a bit strange)


SYNC Region: ANZ

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: Retrofit

Old SYNC Version: 2.2

New SYNC Version: 3.4

Do you have a error message, if so what is it?
Nav is hit or miss, sometimes it works sometimes it doesn’t and i get a message saying “Navigation is not functioning properly. Please visit your dealer for service” I also get a message saying “Emergency Assistance is not operational. Please contact your dealer for service” I believe the second message is because the apim hasn’t been programed. Also after updating to version 3.4 which said it was installed correctly, i removed the usb and the system rebooted. When it restarted I got a message saying “installation in progress some features will continue to be disabled until this process is complete. Please keep the update usb in the system and the engine running so that it can complete” which is strange as it asked me to remove the usb when the green screen came up. That message only came up once and has never come back.

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.0.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.13.1.0
Branch: Stable
Operating System: Microsoft Windows 10 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.21194
Region: ANZ
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Lexar USB Flash Drive USB Device
Size: 29.8GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-DS_1660784642000.TAR.GZ
GRACENOTES=4U5T-14G423-DC_1615429585000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
VOICE_NAV=4U5T-14G422-DL_1723751707000.TAR.GZ
MAP=4U5T-14G421-DAJ_1727783760000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.1.0 Stable - downgrade  Mode - Sync 3.4.23188 ANZ

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open2 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item3 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction


FILES (9)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
GB5T-14G386-SC_85041.tar.gz (1.8KB)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-DS_1660784642000.TAR.GZ (1GB)
4U5T-14G423-DC_1615429585000.TAR.GZ (896MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G422-DL_1723751707000.TAR.GZ (1.6GB)
4U5T-14G421-DAJ_1727783760000.TAR.GZ (4.9GB)

LOG
[21/03/2025 1:05:00 PM] Selected Region: ANZ - Release: Sync 3.4.23188 - Map Version: 2.23 (2023) - ANZ, SA and TW 
[21/03/2025 1:05:00 PM] Install Mode: Auto-Detect (downgrade) Forced: False 
[21/03/2025 1:05:00 PM] MY20 Protection: Auto-Detect 
[21/03/2025 1:05:00 PM] Formatting USB drive
[21/03/2025 1:05:00 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[21/03/2025 1:05:08 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[21/03/2025 1:05:11 PM] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download) 
[21/03/2025 1:05:11 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[21/03/2025 1:05:11 PM] Validated: GB5T-14G386-SC_85041.tar.gz (Skipping Download) 
[21/03/2025 1:05:11 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[21/03/2025 1:05:11 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[21/03/2025 1:05:11 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[21/03/2025 1:05:11 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[21/03/2025 1:05:11 PM] Checking Existing File: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[21/03/2025 1:05:17 PM] Validated: 5U5T-14G391-DS_1660784642000.TAR.GZ (Skipping Download) 
[21/03/2025 1:05:17 PM] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[21/03/2025 1:05:22 PM] Validated: 4U5T-14G423-DC_1615429585000.TAR.GZ (Skipping Download) 
[21/03/2025 1:05:22 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[21/03/2025 1:05:27 PM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
[21/03/2025 1:05:27 PM] Checking Existing File: 4U5T-14G422-DL_1723751707000.TAR.GZ 
[21/03/2025 1:05:36 PM] Validated: 4U5T-14G422-DL_1723751707000.TAR.GZ (Skipping Download) 
[21/03/2025 1:05:36 PM] Checking Existing File: 4U5T-14G421-DAJ_1727783760000.TAR.GZ 
[21/03/2025 1:06:38 PM] Validated: 4U5T-14G421-DAJ_1727783760000.TAR.GZ (Skipping Download) 
[21/03/2025 1:06:38 PM] Preparing USB drive
[21/03/2025 1:06:38 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[21/03/2025 1:06:38 PM] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[21/03/2025 1:07:20 PM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[21/03/2025 1:07:38 PM] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[21/03/2025 1:07:38 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[21/03/2025 1:07:38 PM] Copying: GB5T-14G386-SC_85041.tar.gz 
[21/03/2025 1:07:38 PM] Validating: GB5T-14G386-SC_85041.tar.gz 
[21/03/2025 1:07:38 PM] Copied: GB5T-14G386-SC_85041.tar.gz 
[21/03/2025 1:07:38 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[21/03/2025 1:07:38 PM] Copying: 1u5t-14g386-cb.tar.gz 
[21/03/2025 1:07:39 PM] Validating: 1u5t-14g386-cb.tar.gz 
[21/03/2025 1:07:39 PM] Copied: 1u5t-14g386-cb.tar.gz 
[21/03/2025 1:07:39 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[21/03/2025 1:07:39 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[21/03/2025 1:07:39 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[21/03/2025 1:07:39 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[21/03/2025 1:07:39 PM] Checking Existing File: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[21/03/2025 1:07:39 PM] Copying: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[21/03/2025 1:09:03 PM] Validating: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[21/03/2025 1:09:43 PM] Copied: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[21/03/2025 1:09:43 PM] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[21/03/2025 1:09:43 PM] Copying: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[21/03/2025 1:10:51 PM] Validating: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[21/03/2025 1:11:25 PM] Copied: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[21/03/2025 1:11:25 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[21/03/2025 1:11:25 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[21/03/2025 1:12:43 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[21/03/2025 1:13:16 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[21/03/2025 1:13:16 PM] Checking Existing File: 4U5T-14G422-DL_1723751707000.TAR.GZ 
[21/03/2025 1:13:16 PM] Copying: 4U5T-14G422-DL_1723751707000.TAR.GZ 
[21/03/2025 1:15:30 PM] Validating: 4U5T-14G422-DL_1723751707000.TAR.GZ 
[21/03/2025 1:16:31 PM] Copied: 4U5T-14G422-DL_1723751707000.TAR.GZ 
[21/03/2025 1:16:31 PM] Checking Existing File: 4U5T-14G421-DAJ_1727783760000.TAR.GZ 
[21/03/2025 1:16:31 PM] Copying: 4U5T-14G421-DAJ_1727783760000.TAR.GZ 
[21/03/2025 1:22:50 PM] Validating: 4U5T-14G421-DAJ_1727783760000.TAR.GZ 
[21/03/2025 1:26:00 PM] Copied: 4U5T-14G421-DAJ_1727783760000.TAR.GZ 
[21/03/2025 1:26:00 PM] Generating reformat.lst
[21/03/2025 1:26:00 PM] Generating autoinstall.lst
[21/03/2025 1:26:00 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

The APIM gets the VIN info from the BCM, there is no VIN coded to an APIM.

So it appears that the APIM is working for the most part, but needs some settings corrected. The 2012 Ford Focus, built on the C1 platform (also known as the B-car platform), will need specific settings to communicate in the C1CMA platform. But since you say this APIM came from a 2017 Focus, this is probably not the issue.

FORScan will not be looking for Sync 3 in a 2012 Focus, so this could be an issue. You might try telling FORScan that the vehicle is a 2016/2017 Focus to be able to get to the APIM. If that works, you will be able to program the APIM, however, do not program anything else in that profile. This was a trick used for the early Sync 3 retrofits to earlier F series and such which worked. You can also contact FORScan support for assistance. Keep in mind you need a paid license of FORScan for support.

Thanks for the information. Will try that and see if it works.