Cant update i get install err 12

I have tried everything
The car has sync 3.4 version 23088
Im upgrading to 23188 because of memory error

I cant even do a log on the car

What to do?

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Unknown

Install Type: OEM Replacement

Old SYNC Version: 3.4.23088

New SYNC Version: 3.4.23088

Do you have a error message, if so what is it?
Install error 12

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version:

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

I cant make one 

Do a master reset and if the car came with Sync 3.3+ use the Ford official download for your VIN.

All known methods are described here → APIM Sync Settings Not Saving, VER_ERR08 Errors, Cannot Perform Master Reset or Upgrades/Updates (Solved)

If none of those work, we do not have anything else to recommend.

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