My Sync system doesn’t recognize my phone; it shows communication error 8. The software in your car failed the Android Auto security settings. I’ve already changed the cable and nothing works. When I go to the Ford website looking for an update, it says: “Your car does not have Ford Sync or it is already up to date.” The software version is 1.3.5.1.
SYNC Region: ANZ
Navigation Variant: Non Nav
Manufacturer Year: Pre MY20
Install Type: Unknown
Old SYNC Version: 1.3
New SYNC Version: 1.3
Do you have a error message, if so what is it?
I can’t update because I can’t find my version.
Update Method: CyanLabs Manual Method
