Download says my truck is not my20 but i have a new apim

When i ran the usb in my truck and then put it back into my computer it said i did not have a my20 apim. but i upgraded the apim from sync 2 to sync 3 on my own and the label on the back says MFG date was 07-07-2020. i just want to verify it is not just going on the vin provided as my truck is a 2015


SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: MY20

Install Type: Retrofit

Old SYNC Version: 3.4.21020

New SYNC Version: 3.4.22251

Do you have a error message, if so what is it?
no error message. did not preceed with download

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.14.2.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

unknown

Provide the interrogator log output.

Sync_VVA00DFD_1FTFW1EG3FFB85039.xml (11.0 KB)

That’s a counterfeit unit, the APIM identifies itself as GB5T-14G371-CFC, not MY20 as per our database.

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So i should be able to proceed with the 3.4.2251 update?

If it was a genuine GB5T-14G371-CFC APIM (which is a G series by the way, it’s ancient) I would say yes, you should be fine.

But since you bought a counterfeit, no one can assure you it will work as expected.

So, it’s up to you. It may or may not work.

1 Like

Sounds good thanks for the help

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