error in nu5t-14g381ad_1689364279000.tar.gz : pkg_erro3

Please I need help, I went to update my sync3 and unfortunately it gave me an error with a red screen and since then I haven’t been able to install any other version, neither older nor more recent.


SYNC Region: ANZ

Navigation Variant: Non Nav

Manufacturer Year: MY20

Install Type: OEM

Old SYNC Version: 3.423088

New SYNC Version: 3.423188

Do you have a error message, if so what is it?
first mistake…

error in nu5t-14g381ad_1689364279000.tar.gz : pkg_erro3

with the screen all red

After trying another version the red screen continues but the message

error update packages not found…

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.0.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.13.0.0
Branch: Stable
Operating System: Microsoft Windows 10 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.23088
Region: ANZ
Navigation: False
Install Mode: Deteção Automática (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Deteção Automática

DESTINATION DETAILS
Mode: Drive
Model: Mass Storage Device USB Device
Size: 29,7GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.0.0 Stable - Autoinstall Mode - Sync 3.4.23088 ANZ

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-BS_1660772122000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-BS_1660772122000.TAR.GZ
Item3 = APPS - NU5T-14G381-AC_1682460957000.TAR.GZ
Open3 = SyncMyRide\NU5T-14G381-AC_1682460957000.TAR.GZ
Options = AutoInstall


FILES (3)
PU5T-14G386-BB_1690840002000.TAR.GZ (3,2KB)
5U5T-14G391-BS_1660772122000.TAR.GZ (1,4GB)
NU5T-14G381-AC_1682460957000.TAR.GZ (869,8MB)

LOG
[19/11/2024 15:41:42] Selected Region: ANZ - Release: Sync 3.4.23088 - Map Version: APIM sem navegação 
[19/11/2024 15:41:42] Install Mode: Deteção Automática (autoinstall) Forced: False 
[19/11/2024 15:41:42] MY20 Protection: Deteção Automática 
[19/11/2024 15:41:42] Formatting USB drive
[19/11/2024 15:41:42] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[19/11/2024 15:41:50] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[19/11/2024 15:41:50] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[19/11/2024 15:41:51] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[19/11/2024 15:41:51] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[19/11/2024 15:41:51] Checking Existing File: 5U5T-14G391-BS_1660772122000.TAR.GZ 
[19/11/2024 15:41:51] Downloading: 5U5T-14G391-BS_1660772122000.TAR.GZ
[19/11/2024 15:44:03] Validating: 5U5T-14G391-BS_1660772122000.TAR.GZ 
[19/11/2024 15:44:08] Downloaded: 5U5T-14G391-BS_1660772122000.TAR.GZ 
[19/11/2024 15:44:08] Checking Existing File: NU5T-14G381-AC_1682460957000.TAR.GZ 
[19/11/2024 15:44:08] Downloading: NU5T-14G381-AC_1682460957000.TAR.GZ
[19/11/2024 15:45:26] Validating: NU5T-14G381-AC_1682460957000.TAR.GZ 
[19/11/2024 15:45:29] Downloaded: NU5T-14G381-AC_1682460957000.TAR.GZ 
[19/11/2024 15:45:29] Preparing USB drive
[19/11/2024 15:45:29] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[19/11/2024 15:45:29] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[19/11/2024 15:45:29] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[19/11/2024 15:45:29] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[19/11/2024 15:45:30] Checking Existing File: 5U5T-14G391-BS_1660772122000.TAR.GZ 
[19/11/2024 15:45:30] Copying: 5U5T-14G391-BS_1660772122000.TAR.GZ 
[19/11/2024 15:47:03] Validating: 5U5T-14G391-BS_1660772122000.TAR.GZ 
[19/11/2024 15:48:12] Copied: 5U5T-14G391-BS_1660772122000.TAR.GZ 
[19/11/2024 15:48:12] Checking Existing File: NU5T-14G381-AC_1682460957000.TAR.GZ 
[19/11/2024 15:48:12] Copying: NU5T-14G381-AC_1682460957000.TAR.GZ 
[19/11/2024 15:49:07] Validating: NU5T-14G381-AC_1682460957000.TAR.GZ 
[19/11/2024 15:49:41] Copied: NU5T-14G381-AC_1682460957000.TAR.GZ 
[19/11/2024 15:49:41] Generating Autoinstall.lst
[19/11/2024 15:49:41] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

This is an English speaking forum dude, use google translate.

sorry
is already translated
Help I need help

log shows auto install, auto install won’t give red screen, something doesn’t add up

as reported by the red screen NOTE: I had to remove the fuse because it doesn’t turn off, but when I put the fuse in, the sync turns on, it stays on the mustang screen asking me to put in the pendrive and regardless of the version I put in, this screen in the image I sent immediately appears.

I would find another USB stick preferably one from a ‘name’ brand like Sandisk and recreate your install image. Then redo the install followed by master reset.

My pendrive is a brand new HP brand
I will download it again to do the installation but how do I do this master reset

Hello, I would like to help you, but first you must read these instructions. If you are looking for the files, I have them for free and without charge. Just follow along.

Universal_Reformat_(SyncRenovation)_1.0.zip

!YOUR APIM SHOULD BE JAILBROKEN IN ORDER TO PROCEED!!!

Step 1: Have 2 ANY USB available in ExFat format.
(Preferly 8GB or 16GB 3.0+)

Step 2: Have these files in each USB

Extract Universal_Reformat_(SyncRenovation)_1.0.zip

USB 1:
\SyncMyMod
autoinstall
installation_aborted
installation_completed
MLO
QNX-IFS-REFORMAT
\DONTINDX.MSA
\README.TXT

USB 2:

!!!NOTE!!!
This part is tricky because Universal reformat will appear once it restars your system and YOU CANT QUIT IT, There is only one way to go with it without screwing your device. PLEASE FOLLOW VERY CAREFUL!!!

(STEP 1)

Open Sync3 Updater.

Click Settings icon

Car Configuration

Put Full Version as 3.4.23188 (Latest) {I recomend you to update to latest version FIRST}…
Put Region based on your country…
Put NAVIGATION to No if you dont have it or YES if you do have it…

Advanced Options

Click Edit Advanced Options? to YES…
Click MY20 Protection: to Disabled/Not MY20…
Click Install Mode: to Reformat…

CLICK APPLY SETTINGS

(STEP 2)

Click on Home icon (Second from the top)

Select a USB Drive or Directory

Select a directory like Desktop

New Version

Click on region and select your country…
Click on Version and select 3.4.23188 (latest)…
Click on Map Version and select Non Nav APIM IF NO Maps in your car or select latest version or Keep Existing Maps IF YOU DO (Preferly latest version)…

Select Packages
!!!DO NOT UNSELECT ANY OF THE PACKAGES !!!
!!!THEY HAVE BEEN SELECTED ACCORDINGLY BASED ON YOUR CONFIGURATION!!!

CLICK START

(STEP 3)

Once Sync3 Updater finish with task, it will create a folder with the files on your desktop.
Open the colder and COPY THE FILES INTO USB 2. It should look like this…

USB 2:
\reformat.lst
\SyncMyRide
(The SyncMyRide should have the .tar or .tar.gz files created by Sync3 Updater)…

Step 3:

Insert USB 1 and let SYNC 3.4 do the rest for you. It will tell you when to restart…
Once the system restarted, remove USB 1 and WAIT UNTIL IT TELLS YOU TO INSERT USB 2…

Step 4:

Insert USB 2 AND FOR GOD’S SAKE, DO NOT REMOVE IT OR POWER DOWN YOUR CAR…
Let it run until it tells you that it has succeeded. It will reboot itself and you can safely remove USB 2 at that point.

Step 5:

Once finished, you will go back to a fresh newly installed Sync 3.4.23188 operating system…
Click on MASTER RESET to avoid any data and clear the cache along with the nvram…

VOILA!!
YOU HAVE ACCOMPLISHED YOUR MISSION!!!

!!!NOTE TO TAKE!!!
This works on MY20 & MY18.5 APIM because the HASH SUM has to match in order to use Universal Reformat Mod.

How and where can I get this file?
Universal_Reformat_(SyncRenovation)_1.0.zip

do I remove this file from the folder created by sync3 updater?

I was trying to upload it here but it won’t let me.

thanks for all the help
my sync now works perfectly

1 Like

@Ayad
Thank you for reposting the thread from FMods without credit. Do not post these files here.

@uelintomcoelho
You can go directly to the FMods site and download the info and files.