EU maps replaced by US maps

maffeis · 8 March 2022 12:16

Hi. I bought a new MACH 1 in Spain. I have Sync 3.4 build 21194. Navigation was working fine with EU maps. Then I downloaded a Sync 3 update from Ford - Sync3 Map Update
by using the VIN of my car.

Installation went fine, but after the update, EU maps have disappeared, but I have USA maps instead.

So I create an EU maps package with Syn3Updater, set the region to Europe, installed it, and the installation went fine again. But still, I can find US locations in the navigator, but for Spain I do not see any streets and get an empty navigation map. Any ideas how to restore proper EU navigation maps?

SYNC Region: Europe

Navigation Variant: Yes

Old SYNC Version: 3.4.21194

New SYNC Version: 3.4.21194

Do you have a error message, if so what is it?
no

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.10.8.0 stable

Syn3 Updater Documentation Read: Yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.10.8.0
Branch: Stable
Operating System: Microsoft Windows 10 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.21194
Region: EU
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Disabled / Not MY20

DESTINATION DETAILS
Mode: Drive
Model: Intenso Basic Line USB Device
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
ENH_DAB=1U5T-14G658-AG_1626915602000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
APPS=5U5T-14G381-EU_1634769242000.TAR.GZ
VOICE=5U5T-14G391-AR_1633363332000.TAR.GZ
MAP=1U5T-14G421-BGH_1615430797000.TAR.GZ
MAP=1U5T-14G421-BBH_1615430406000.TAR.GZ
MAP=1U5T-14G421-BJH_1615431074000.TAR.GZ
MAP=1U5T-14G421-BHH_1615430859000.TAR.GZ
MAP=1U5T-14G421-BFH_1615432204000.TAR.GZ
MAP=1U5T-14G421-BEH_1615430614000.TAR.GZ
MAP=1U5T-14G421-BDH_1615430533000.TAR.GZ
MAP=1U5T-14G421-BCH_1615430471000.TAR.GZ
MAP=1U5T-14G421-BAH_1615430310000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BK_1616682400000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDF_1615431510000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCF_1615431448000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBF_1615431222000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAF_1615431156000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.10.8.0 Stable - downgrade  Mode - Sync 3.4.21265 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item2 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction


FILES (21)
1U5T-14G421-BGH_1615430797000.TAR.GZ (2GB)
1U5T-14G421-BBH_1615430406000.TAR.GZ (473.7MB)
1U5T-14G421-BJH_1615431074000.TAR.GZ (23.9MB)
1U5T-14G421-BHH_1615430859000.TAR.GZ (2.6GB)
1U5T-14G421-BFH_1615432204000.TAR.GZ (2.4GB)
1U5T-14G421-BEH_1615430614000.TAR.GZ (1.6GB)
1U5T-14G421-BDH_1615430533000.TAR.GZ (1.1GB)
1U5T-14G421-BCH_1615430471000.TAR.GZ (1.7GB)
1U5T-14G421-BAH_1615430310000.TAR.GZ (2.2GB)
1U5T-14G424-BK_1616682400000.TAR.GZ (1.7KB)
4U5T-14G422-BDF_1615431510000.TAR.GZ (2GB)
4U5T-14G422-BCF_1615431448000.TAR.GZ (1.6GB)
4U5T-14G422-BBF_1615431222000.TAR.GZ (2.2GB)
4U5T-14G422-BAF_1615431156000.TAR.GZ (2.3GB)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
GB5T-14G386-SC_85041.tar.gz (1.8KB)
1u5t-14g386-cb.tar.gz (8.5MB)
1U5T-14G658-AG_1626915602000.TAR.GZ (56.8MB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
5U5T-14G381-EU_1634769242000.TAR.GZ (847.2MB)
5U5T-14G391-AR_1633363332000.TAR.GZ (1.5GB)

LOG
[08.03.2022 11:03:30] Selected Region: EU - Release: Sync 3.4.21265 - Map Version: F10 (2020) - EU (03 2021) 
[08.03.2022 11:03:30] Install Mode: Auto-Detect (downgrade) Forced: False 
[08.03.2022 11:03:30] MY20 Protection: Disabled / Not MY20 
[08.03.2022 11:03:30] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[08.03.2022 11:03:30] Downloading: 4U5T-14G381-AN_1552583626000.TAR.GZ
[08.03.2022 11:03:44] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[08.03.2022 11:03:46] Downloaded: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[08.03.2022 11:03:46] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[08.03.2022 11:03:46] Downloading: GB5T-14G386-SC_85041.tar.gz
[08.03.2022 11:03:46] Validating: GB5T-14G386-SC_85041.tar.gz 
[08.03.2022 11:03:46] Downloaded: GB5T-14G386-SC_85041.tar.gz 
[08.03.2022 11:03:46] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[08.03.2022 11:03:46] Downloading: 1u5t-14g386-cb.tar.gz
[08.03.2022 11:03:49] Validating: 1u5t-14g386-cb.tar.gz 
[08.03.2022 11:03:49] Downloaded: 1u5t-14g386-cb.tar.gz 
[08.03.2022 11:03:49] Checking Existing File: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[08.03.2022 11:03:49] Downloading: 1U5T-14G658-AG_1626915602000.TAR.GZ
[08.03.2022 11:03:51] Validating: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[08.03.2022 11:03:51] Downloaded: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[08.03.2022 11:03:51] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[08.03.2022 11:03:51] Downloading: 4U5T-14G423-AC_1615425645000.TAR.GZ
[08.03.2022 11:04:11] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[08.03.2022 11:04:14] Downloaded: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[08.03.2022 11:04:14] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[08.03.2022 11:04:14] Downloading: 5U5T-14G381-EU_1634769242000.TAR.GZ
[08.03.2022 11:04:38] Validating: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[08.03.2022 11:04:41] Downloaded: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[08.03.2022 11:04:41] Checking Existing File: 5U5T-14G391-AR_1633363332000.TAR.GZ 
[08.03.2022 11:04:41] Downloading: 5U5T-14G391-AR_1633363332000.TAR.GZ
[08.03.2022 11:05:27] Validating: 5U5T-14G391-AR_1633363332000.TAR.GZ 
[08.03.2022 11:05:32] Downloaded: 5U5T-14G391-AR_1633363332000.TAR.GZ 
[08.03.2022 11:05:32] Checking Existing File: 1U5T-14G421-BGH_1615430797000.TAR.GZ 
[08.03.2022 11:05:38] Validated: 1U5T-14G421-BGH_1615430797000.TAR.GZ (Skipping Download) 
[08.03.2022 11:05:38] Checking Existing File: 1U5T-14G421-BBH_1615430406000.TAR.GZ 
[08.03.2022 11:05:40] Validated: 1U5T-14G421-BBH_1615430406000.TAR.GZ (Skipping Download) 
[08.03.2022 11:05:40] Checking Existing File: 1U5T-14G421-BJH_1615431074000.TAR.GZ 
[08.03.2022 11:05:40] Validated: 1U5T-14G421-BJH_1615431074000.TAR.GZ (Skipping Download) 
[08.03.2022 11:05:40] Checking Existing File: 1U5T-14G421-BHH_1615430859000.TAR.GZ 
[08.03.2022 11:05:49] Validated: 1U5T-14G421-BHH_1615430859000.TAR.GZ (Skipping Download) 
[08.03.2022 11:05:49] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ 
[08.03.2022 11:05:57] Validated: 1U5T-14G421-BFH_1615432204000.TAR.GZ (Skipping Download) 
[08.03.2022 11:05:57] Checking Existing File: 1U5T-14G421-BEH_1615430614000.TAR.GZ 
[08.03.2022 11:06:02] Validated: 1U5T-14G421-BEH_1615430614000.TAR.GZ (Skipping Download) 
[08.03.2022 11:06:02] Checking Existing File: 1U5T-14G421-BDH_1615430533000.TAR.GZ 
[08.03.2022 11:06:06] Validated: 1U5T-14G421-BDH_1615430533000.TAR.GZ (Skipping Download) 
[08.03.2022 11:06:06] Checking Existing File: 1U5T-14G421-BCH_1615430471000.TAR.GZ 
[08.03.2022 11:06:11] Validated: 1U5T-14G421-BCH_1615430471000.TAR.GZ (Skipping Download) 
[08.03.2022 11:06:11] Checking Existing File: 1U5T-14G421-BAH_1615430310000.TAR.GZ 
[08.03.2022 11:06:19] Validated: 1U5T-14G421-BAH_1615430310000.TAR.GZ (Skipping Download) 
[08.03.2022 11:06:19] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ 
[08.03.2022 11:06:19] Validated: 1U5T-14G424-BK_1616682400000.TAR.GZ (Skipping Download) 
[08.03.2022 11:06:19] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ 
[08.03.2022 11:06:25] Validated: 4U5T-14G422-BDF_1615431510000.TAR.GZ (Skipping Download) 
[08.03.2022 11:06:25] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ 
[08.03.2022 11:06:31] Validated: 4U5T-14G422-BCF_1615431448000.TAR.GZ (Skipping Download) 
[08.03.2022 11:06:31] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ 
[08.03.2022 11:06:38] Validated: 4U5T-14G422-BBF_1615431222000.TAR.GZ (Skipping Download) 
[08.03.2022 11:06:38] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ 
[08.03.2022 11:06:45] Validated: 4U5T-14G422-BAF_1615431156000.TAR.GZ (Skipping Download) 
[08.03.2022 11:06:45] Preparing USB drive
[08.03.2022 11:06:46] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[08.03.2022 11:06:46] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[08.03.2022 11:08:06] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[08.03.2022 11:08:30] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[08.03.2022 11:08:30] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[08.03.2022 11:08:30] Copying: GB5T-14G386-SC_85041.tar.gz 
[08.03.2022 11:08:33] Validating: GB5T-14G386-SC_85041.tar.gz 
[08.03.2022 11:08:33] Copied: GB5T-14G386-SC_85041.tar.gz 
[08.03.2022 11:08:33] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[08.03.2022 11:08:33] Copying: 1u5t-14g386-cb.tar.gz 
[08.03.2022 11:08:36] Validating: 1u5t-14g386-cb.tar.gz 
[08.03.2022 11:08:36] Copied: 1u5t-14g386-cb.tar.gz 
[08.03.2022 11:08:36] Checking Existing File: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[08.03.2022 11:08:36] Copying: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[08.03.2022 11:08:46] Validating: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[08.03.2022 11:08:49] Copied: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[08.03.2022 11:08:49] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[08.03.2022 11:08:49] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[08.03.2022 11:10:40] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[08.03.2022 11:11:16] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[08.03.2022 11:11:16] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[08.03.2022 11:11:16] Copying: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[08.03.2022 11:13:33] Validating: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[08.03.2022 11:14:16] Copied: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[08.03.2022 11:14:16] Checking Existing File: 5U5T-14G391-AR_1633363332000.TAR.GZ 
[08.03.2022 11:14:16] Copying: 5U5T-14G391-AR_1633363332000.TAR.GZ 
[08.03.2022 11:18:32] Validating: 5U5T-14G391-AR_1633363332000.TAR.GZ 
[08.03.2022 11:19:52] Copied: 5U5T-14G391-AR_1633363332000.TAR.GZ 
[08.03.2022 11:19:52] Checking Existing File: 1U5T-14G421-BGH_1615430797000.TAR.GZ 
[08.03.2022 11:21:32] 1U5T-14G421-BGH_1615430797000.TAR.GZ exists and validated successfully, skipping copy 
[08.03.2022 11:21:32] Checking Existing File: 1U5T-14G421-BBH_1615430406000.TAR.GZ 
[08.03.2022 11:21:55] 1U5T-14G421-BBH_1615430406000.TAR.GZ exists and validated successfully, skipping copy 
[08.03.2022 11:21:55] Checking Existing File: 1U5T-14G421-BJH_1615431074000.TAR.GZ 
[08.03.2022 11:21:57] 1U5T-14G421-BJH_1615431074000.TAR.GZ exists and validated successfully, skipping copy 
[08.03.2022 11:21:57] Checking Existing File: 1U5T-14G421-BHH_1615430859000.TAR.GZ 
[08.03.2022 11:24:07] 1U5T-14G421-BHH_1615430859000.TAR.GZ exists and validated successfully, skipping copy 
[08.03.2022 11:24:07] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ 
[08.03.2022 11:26:01] 1U5T-14G421-BFH_1615432204000.TAR.GZ exists and validated successfully, skipping copy 
[08.03.2022 11:26:01] Checking Existing File: 1U5T-14G421-BEH_1615430614000.TAR.GZ 
[08.03.2022 11:27:21] 1U5T-14G421-BEH_1615430614000.TAR.GZ exists and validated successfully, skipping copy 
[08.03.2022 11:27:21] Checking Existing File: 1U5T-14G421-BDH_1615430533000.TAR.GZ 
[08.03.2022 11:28:16] 1U5T-14G421-BDH_1615430533000.TAR.GZ exists and validated successfully, skipping copy 
[08.03.2022 11:28:16] Checking Existing File: 1U5T-14G421-BCH_1615430471000.TAR.GZ 
[08.03.2022 11:29:41] 1U5T-14G421-BCH_1615430471000.TAR.GZ exists and validated successfully, skipping copy 
[08.03.2022 11:29:41] Checking Existing File: 1U5T-14G421-BAH_1615430310000.TAR.GZ 
[08.03.2022 11:31:33] 1U5T-14G421-BAH_1615430310000.TAR.GZ exists and validated successfully, skipping copy 
[08.03.2022 11:31:33] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ 
[08.03.2022 11:31:33] 1U5T-14G424-BK_1616682400000.TAR.GZ exists and validated successfully, skipping copy 
[08.03.2022 11:31:33] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ 
[08.03.2022 11:33:15] 4U5T-14G422-BDF_1615431510000.TAR.GZ exists and validated successfully, skipping copy 
[08.03.2022 11:33:15] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ 
[08.03.2022 11:34:39] 4U5T-14G422-BCF_1615431448000.TAR.GZ exists and validated successfully, skipping copy 
[08.03.2022 11:34:39] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ 
[08.03.2022 11:36:33] 4U5T-14G422-BBF_1615431222000.TAR.GZ exists and validated successfully, skipping copy 
[08.03.2022 11:36:33] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ 
[08.03.2022 11:38:32] 4U5T-14G422-BAF_1615431156000.TAR.GZ exists and validated successfully, skipping copy 
[08.03.2022 11:38:32] Generating reformat.lst
[08.03.2022 11:38:33] Generating autoinstall.lst
[08.03.2022 11:38:34] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

SaNdMaN · 8 March 2022 16:04

Just to confirm, you saw the green screen right?
Did tou master reset?

maffeis · 8 March 2022 19:58

I got the “Installation Complete” screen but I did not get the green screen.

I did not do a master reset.

F150Chief · 8 March 2022 20:12

Does the Sync unit actually still work?
From what you say, it sounds like this second installation did not work. During the installation, did you see the Mustang screens with the car and horse logo? Followed by the green completion screen?
8c016f03e505deadde598c4b3568d8308e91693a_2_517x315
54408435696b840ca45cb615281343f789b8dd88_2_517x305

SaNdMaN · 8 March 2022 20:17

It’s important that you take a break and re assess things. If what you are telling us is true, you are trying to reformat a MY20/+ model, which will brick the unit.

So before doing anything else, you need to confirm some things first.

maffeis · 9 March 2022 08:42

I did a maps only update with syn3updater, and followed exactly the instructions. Firstly I did the recommended my20 check and uploaded the xml log file.

I got the Installation Complete screen but I didn’t get the green screen.

The unit still works as before, still with empty EU maps.

I didn’t do any master reset, yet.

SaNdMaN · 9 March 2022 17:15

Do you still have the log produced by the interrogator log? If so, please post it (redact your vin if you cate about that)

F150Chief · 10 March 2022 21:02

Run the APIM Interrogator Utility again and post the results as mentioned by @SaNdMaN , please.

maffeis · 13 March 2022 20:52

Thanks. I’m currently on vacation, I’ll do so in a couple of days

maffeis · 20 March 2022 12:00

Here is the interrogator log, I took it today. Thanks for any help or advice!

<?xml version="1.0" encoding="UTF-8"?>
<p:OTAModuleSnapShot xmlns:d2p1="urn:ford/Vehicle/Module/Information/v3.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:p="urn:ford/com/productdesign/ipp/ModuleSnapshot/v2.0" version="2022-03-20" xsi:schemaLocation="urn:ford/Vehicle/Module/Information/v3.0 ModuleSnapshot.xsd">
  <p:VIN>1FA6P8R08M9999999</p:VIN>
  <p:ModuleName>ECU</p:ModuleName>
  <p:RequestRole>
    <d2p1:Role>CONSUMER</d2p1:Role>
    <d2p1:RoleSource>OTA</d2p1:RoleSource>
    <d2p1:RoleDesc>SYNCGEN3</d2p1:RoleDesc>
    <d2p1:RoleID>OTA</d2p1:RoleID>
  </p:RequestRole>
  <p:Node isFlashed="false" specificationCategory="GGDS">
    <d2p1:Address>7D0</d2p1:Address>
    <d2p1:ECUAcronym name="APIM">
      <d2p1:State>
        <d2p1:Gateway gatewayType="NONE">
          <d2p1:DID didFormat="ASCII" didType="Embedded Consumer Operating System Part Number" didValue="8033" responseLength="24">
            <d2p1:Response>5U5T-14G381-ET</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8060" responseLength="384">
            <d2p1:Response>315535542d3134473432312d424148000000000000000000315535542d3134473432312d424248000000000000000000315535542d3134473432312d424348000000000000000000315535542d3134473432312d424448000000000000000000315535542d3134473432312d424548000000000000000000315535542d3134473432312d424648000000000000000000315535542d3134473432312d424748000000000000000000315535542d3134473432312d424848000000000000000000315535542d3134473432312d424a48000000000000000000355535542d3134473339312d415000000000000000000000345535542d3134473432312d434544000000000000000000315535542d3134473432342d424b00000000000000000000345535542d3134473432322d424246000000000000000000345535542d3134473432322d424346000000000000000000345535542d3134473432332d414300000000000000000000315535542d3134473635382d414700000000000000000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8061" responseLength="384">
            <d2p1:Response>345535542d3134473432312d434144000000000000000000345535542d3134473432312d434244000000000000000000345535542d3134473432312d434344000000000000000000345535542d3134473432312d434444000000000000000000345535542d3134473432312d434644000000000000000000345535542d3134473432312d434744000000000000000000345535542d3134473432312d434844000000000000000000345535542d3134473432312d434a44000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU Checksum 1" didValue="D704" responseLength="4">
            <d2p1:Response>00000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU Checksum 2" didValue="D705" responseLength="4">
            <d2p1:Response>00000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE00" didValue="DE00">
            <d2p1:Response>038060da530208080082</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE01" didValue="DE01">
            <d2p1:Response>455a00000000000028000000</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE02" didValue="DE02">
            <d2p1:Response>0000000000</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE03" didValue="DE03">
            <d2p1:Response>01000000000000</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE04" didValue="DE04">
            <d2p1:Response>000000000000</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE05" didValue="DE05">
            <d2p1:Response>00</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE06" didValue="DE06">
            <d2p1:Response>0a000000000000000000000000000000</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="On-line Diagnostic Database Reference Number" didValue="F110" responseLength="24">
            <d2p1:Response>DS-1U5T-14G371-EE</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Core Assembly Number" didValue="F111" responseLength="24">
            <d2p1:Response></d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Delivery Assembly Number" didValue="F113" responseLength="24">
            <d2p1:Response></d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Calibration Data #1 Number" didValue="F124" responseLength="24">
            <d2p1:Response>1U5T-14G375-CA</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="Private Sub Node #1 Serial Number" didValue="F141" responseLength="16">
            <d2p1:Response>W09RFN1N</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="State Encoded" didType="Software Download Specification Version" didValue="F162" responseLength="1">
            <d2p1:Response>Blank</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="State Encoded" didType="Diagnostic Specification Version" didValue="F163" responseLength="1">
            <d2p1:Response>03</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="Vehicle Manufacturer ECU Software Number" didValue="F188" responseLength="24">
            <d2p1:Response>1U5T-14G374-EE</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Serial Number" didValue="F18C" responseLength="16">
            <d2p1:Response></d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU MAC Address 1" didValue="F1D0" responseLength="6">
            <d2p1:Response>40:2e:71:8c:7c:83</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU MAC Address 2" didValue="F1D1" responseLength="6">
            <d2p1:Response>40:2e:71:8c:7c:84</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
        </d2p1:Gateway>
      </d2p1:State>
    </d2p1:ECUAcronym>
    <d2p1:ODLNetwork d2p1:NetworkDataRate="500" d2p1:NetworkName="HS-CAN" d2p1:NetworkProtocol="CAN" d2p1:DLCName="SAE J1962" d2p1:Pins="6,14"/>
    <d2p1:AdditionalAttributes logGeneratedDateTime="2022-03-20T11:41:26+00:00" RAM="1088024576" vmcuVersion="Vector_VMCU_02.02.20">
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.4G" available="12M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.4G" available="12M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.4G" available="13M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.4G" available="10M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="937M" available="2.8M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.3G" available="8.5M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.7G" available="14M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.1G" available="892K"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="2.8G" available="14M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="2.3G" available="14M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.5G" available="7.9M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="2.2G" available="17M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="3.7G" available="21M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="38M" available="396K"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="3.2G" available="5.7M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.4G" available="7.2M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/" total="4.7G" available="27M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/" total="3.6G" available="35M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/" total="1.9G" available="8.4M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/grace" total="1003M" available="21M"/>
      <d2p1:PartitionHealth type="/fs/rwdata/" total="1.2G" available="995M"/>
      <d2p1:PartitionHealth type="/fs/rwdata/quip/" total="35M" available="35M"/>
      <d2p1:PartitionHealth type="/fs/rwdata/quip/" total="90M" available="90M"/>
      <d2p1:PartitionHealth type="/fs/mp/" total="1.4G" available="132M"/>
      <d2p1:PartitionHealth type="/fs/mp/resources" total="71M" available="476K"/>
      <d2p1:PartitionHealth type="/fs/images/" total="55G" available="14G"/>
      <d2p1:InstallationLog/>
      <d2p1:SyncData>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</d2p1:SyncData>
    </d2p1:AdditionalAttributes>
  </p:Node>
</p:OTAModuleSnapShot>

SaNdMaN · 20 March 2022 12:32

Well… that makes no sense…

The log tell the unit has both EU an NA maps installed, and the unit is clearly EU.
Also, does not reference the type of APIM directly (to see if it’s MY20/+ or not)

Installed Packages
All these are EU maps:
1U5T-14G421-BAH
1U5T-14G421-BBH
1U5T-14G421-BCH
1U5T-14G421-BDH
1U5T-14G421-BEH
1U5T-14G421-BFH
1U5T-14G421-BGH
1U5T-14G421-BHH
1U5T-14G421-BJH

Misc:
5U5T-14G391-AP
4U5T-14G421-CED
1U5T-14G424-BK
4U5T-14G422-BBF
4U5T-14G422-BCF
4U5T-14G423-AC
1U5T-14G658-AG

These are all NA maps:
4U5T-14G421-CAD
4U5T-14G421-CBD
4U5T-14G421-CCD
4U5T-14G421-CDD
4U5T-14G421-CFD
4U5T-14G421-CGD
4U5T-14G421-CHD
4U5T-14G421-CJD

There’s no way to remove the NA maps without reformatting.
But I’m now confused about what you did. You previously provided a downgrade+reformat log, which we all assumed worked for you.

But later you said:

So that seems to be an auto-install, no reformat.

At the moment your unit seems to have both EU and NA maps with 14gb to spare, which I do not think it’s possible due to storage constrains.

Wait for someone else to jump in and take a look, but this is quite odd.
If you already autoinstalled EU maps and didn’t make a difference after a master reset, then I’m not sure what our options are.

Also, you mentioned this is a new car, so it’s under warranty, right?.
Before messing with it further, I would try calling the dealer. If this all started with an USB provided by Ford, they should fix this.

maffeis · 20 March 2022 13:14

Hi. I described step by step what I did, see my original post at the head of this thread.

In summary, I installed an official Sync3 maps update from Ford web site (not with Syn3Updater). This somehow wiped out my EU maps and all of a sudden I had USA maps.

Then I did a maps-only update with Syn3Updater, in the hope this would bring back the EU maps. I did not get the green reformatting screen. I did not do any master reset. Before doing the Syn3Updater, I did the MY20 check as suggested by the Syn3Updater.

The unit still works, but in the navigator I still cannot see any EU locations and I cannot see any EU streets or cities. However, I can see USA locations and streets.

So far, Syn3updater did not worsen the situation, but at the same time, it did not get me back to the EU maps displaying.

When I bought the car, EU maps were working fine. It’s the official Ford Sync3 update that screwed up the maps.

F150Chief · 20 March 2022 18:53

Your VIN is a NA vehicle, and you used the US Ford Nav upgrade site to obtain the upgrade, which is for NA maps. There is no upgrade path for EU maps for your vehicle from Ford. This worked the way it should have, as designed.

This kind of worked for you, but should NOT have worked at all with the imported Mach1 from NA. You now have both sets of maps and voice on the unit, although fragmented, with an EU license for maps. In short, it’s amazing that the NAV works.

So how is this possible? It’s simple. Looking at the log file you can see that the APIM storage size is 64GB and the Engineering part number is 1U5T-14G371-EE (probably model 4U5T-14G371-xxx). Also, the country code is 455A which is the CZECH REPUBLIC. So, we know for sure this is not the original equipment in the vehicle but is a replacement for the import. This is not done by Ford, but probably by the importer.

You should change the country code to Spain. (5350)

The above said, this looks like it is a MY18.5+ APIM and can probably be reformatted to fix the issue you have now. If at all possible, you will need to look at the sticker on the APIM unit itself to be sure, since the Interrogator file did not populate the info properly. You could try the -AC version of the Interrogator file to see if the info will populate.

You can reference this tutorial for the instructions for the reformat if you choose to do so, just the Installation Instructions section. Normally, this would be the method you would have to follow to install EU maps on this vehicle, but since the APIM was swapped with a 64GB model, you have the available storage space to install a complete EU maps installation.
Tutorial: Current EU Maps Installation on US Imported Vehicles - Ford / Guides & Info - CyanLabs Official Community

SaNdMaN · 20 March 2022 23:01

You sent us a log in that message that was a downgrade → reformat USB, so of course we all though you ran that because you hinted that.
That’s why I asked for confirmation, because it was not clear from the beginning.

F150chief already said what needs to be done, not sure how “new” car really is, since it seems the one that sold it to you did something to it, as it’s not Stock anymore.

What’s really odd about this is that as F150chief said, your VIN is for NA. NA APIMS are 32 GB, not 64GB. And yet, your unit seems to be a 64GB APIM. So I think you should ask your dealer for more information about what’s been done to the car.
If he can confirm which APIM installed, it would be good information since it seems that value can’t be pulled with the interrogator log for some reason.

Having said that, after changing that value NAV should start working again.
You won’t be able to delete the NA maps unless a reformat is performed against the unit.

maffeis · 21 March 2022 15:25

Thanks a lot for your analysis and explanations, much appreciated and this hives me some hope. One question, how do I change the country code to Spain?

F150Chief · 21 March 2022 18:06

You will need FORScan and a proper OBD adapter.
Docs - CyanLabs Official Community

maffeis · 21 March 2022 19:29

5350 corresponds to “SP”, but I think the country code in my case should rather be 4553 (ES for España). According to Region And Language for APIM and IPC - FORScan forum

Actually, I bought the car at an official Ford garage in Spain. I believe they just made a mistake with the country code (EZ->ES, 455A->4553).

F150Chief · 21 March 2022 19:30

You are probably right; I would go with that. You could ask them to change that for you.

maffeis · 28 March 2022 17:51

Hi. I tried the AC version of the interrogator, here is the log. Does this reveal whether my APIM can be safely formatted?

<?xml version="1.0" encoding="UTF-8"?>
<p:OTAModuleSnapShot xmlns:d2p1="urn:ford/Vehicle/Module/Information/v3.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:p="urn:ford/com/productdesign/ipp/ModuleSnapshot/v2.0" version="2022-03-28" xsi:schemaLocation="urn:ford/Vehicle/Module/Information/v3.0 ModuleSnapshot.xsd">
  <p:VIN>XYZ</p:VIN>
  <p:ModuleName>ECU</p:ModuleName>
  <p:RequestRole>
    <d2p1:Role>CONSUMER</d2p1:Role>
    <d2p1:RoleSource>OTA</d2p1:RoleSource>
    <d2p1:RoleDesc>SYNCGEN3</d2p1:RoleDesc>
    <d2p1:RoleID>OTA</d2p1:RoleID>
  </p:RequestRole>
  <p:BroadcastDTCType/>
  <p:Node isFlashed="false" specificationCategory="GGDS">
    <d2p1:Address>7D0</d2p1:Address>
    <d2p1:ECUAcronym name="APIM">
      <d2p1:State>
        <d2p1:Gateway gatewayType="NONE">
          <d2p1:DID didFormat="ASCII" didType="Embedded Consumer Operating System Part Number" didValue="8033" responseLength="24">
            <d2p1:Response>5U5T-14G381-ET</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8060" responseLength="384">
            <d2p1:Response>315535542d3134473432312d424148000000000000000000315535542d3134473432312d424248000000000000000000315535542d3134473432312d424348000000000000000000315535542d3134473432312d424448000000000000000000315535542d3134473432312d424548000000000000000000315535542d3134473432312d424648000000000000000000315535542d3134473432312d424748000000000000000000315535542d3134473432312d424848000000000000000000315535542d3134473432312d424a48000000000000000000355535542d3134473339312d414e00000000000000000000345535542d3134473432312d434544000000000000000000315535542d3134473432342d424b00000000000000000000345535542d3134473432322d424146000000000000000000345535542d3134473432322d424246000000000000000000345535542d3134473432332d414300000000000000000000315535542d3134473635382d414700000000000000000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8061" responseLength="384">
            <d2p1:Response>345535542d3134473432322d424346000000000000000000345535542d3134473432312d434144000000000000000000345535542d3134473432312d434244000000000000000000345535542d3134473432312d434344000000000000000000345535542d3134473432312d434444000000000000000000345535542d3134473432312d434644000000000000000000345535542d3134473432312d434744000000000000000000345535542d3134473432312d434844000000000000000000345535542d3134473432312d434a44000000000000000000345535542d3134473432322d424446000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU Checksum 1" didValue="D704" responseLength="4">
            <d2p1:Response>00000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU Checksum 2" didValue="D705" responseLength="4">
            <d2p1:Response>00000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE00" didValue="DE00">
            <d2p1:Response>038060da530208080082</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE01" didValue="DE01">
            <d2p1:Response>455a00000000000028000000</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE02" didValue="DE02">
            <d2p1:Response>0000000000</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE03" didValue="DE03">
            <d2p1:Response>01000000000000</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE04" didValue="DE04">
            <d2p1:Response>000000000000</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE05" didValue="DE05">
            <d2p1:Response>00</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE06" didValue="DE06">
            <d2p1:Response>0a000000000000000000000000000000</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="On-line Diagnostic Database Reference Number" didValue="F110" responseLength="24">
            <d2p1:Response>DS-1U5T-14G371-EE</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Core Assembly Number" didValue="F111" responseLength="24">
            <d2p1:Response></d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Delivery Assembly Number" didValue="F113" responseLength="24">
            <d2p1:Response></d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Calibration Data #1 Number" didValue="F124" responseLength="24">
            <d2p1:Response>1U5T-14G375-CA</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="Private Sub Node #1 Serial Number" didValue="F141" responseLength="16">
            <d2p1:Response>W09RFN1N</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="State Encoded" didType="Software Download Specification Version" didValue="F162" responseLength="1">
            <d2p1:Response>00</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="State Encoded" didType="Diagnostic Specification Version" didValue="F163" responseLength="1">
            <d2p1:Response>00</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="Vehicle Manufacturer ECU Software Number" didValue="F188" responseLength="24">
            <d2p1:Response>1U5T-14G374-EE</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Serial Number" didValue="F18C" responseLength="16">
            <d2p1:Response></d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU MAC Address 1" didValue="F1D0" responseLength="6">
            <d2p1:Response>40:2e:71:8c:7c:83</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU MAC Address 2" didValue="F1D1" responseLength="6">
            <d2p1:Response>40:2e:71:8c:7c:84</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
        </d2p1:Gateway>
      </d2p1:State>
    </d2p1:ECUAcronym>
    <d2p1:ODLNetwork d2p1:NetworkDataRate="500" d2p1:NetworkName="HS-CAN" d2p1:NetworkProtocol="CAN" d2p1:DLCName="SAE J1962" d2p1:Pins="6,14"/>
    <d2p1:AdditionalAttributes logGeneratedDateTime="2022-03-28T19:48:46+00:00" RAM="1074966528" vmcuVersion="Vector_VMCU_02.02.20">
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.4G" available="12M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.4G" available="12M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.4G" available="13M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.4G" available="10M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="937M" available="2.8M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.3G" available="8.5M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.7G" available="14M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.1G" available="892K"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="2.8G" available="14M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="2.3G" available="14M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.5G" available="7.9M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="2.2G" available="17M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="3.7G" available="21M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="38M" available="396K"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="3.2G" available="5.7M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="3.1G" available="24M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/" total="4.7G" available="27M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/" total="4.9G" available="29M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/" total="4.3G" available="25M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/" total="3.6G" available="35M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/" total="1.9G" available="8.4M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/grace" total="1003M" available="21M"/>
      <d2p1:PartitionHealth type="/fs/rwdata/" total="1.2G" available="992M"/>
      <d2p1:PartitionHealth type="/fs/rwdata/quip/" total="35M" available="35M"/>
      <d2p1:PartitionHealth type="/fs/rwdata/quip/" total="90M" available="90M"/>
      <d2p1:PartitionHealth type="/fs/mp/" total="1.4G" available="132M"/>
      <d2p1:PartitionHealth type="/fs/mp/resources" total="71M" available="476K"/>
      <d2p1:PartitionHealth type="/fs/images/" total="55G" available="2.5G"/>
      <d2p1:InstallationLog/>
      <d2p1:SyncData>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</d2p1:SyncData>
    </d2p1:AdditionalAttributes>
  </p:Node>
</p:OTAModuleSnapShot>

F150Chief · 28 March 2022 21:13

This looks nearly the same as the log above and does not include any additional information. Did you contact the importer or sales personnel and ask them what was done? You could get information from the APIM part number tag on the unit that will help.