Hi
Has anyone successfully downloaded EU F13 maps?
Each time I try, there’s the same corrupt file detected.
See attached screenshot.
I also tried with cut-down version as I only really need UK maps. Same issue.
I tried a couple of different USB sticks, both of which worked to install maps previously, and never used for any other purpose.
Thanks for your reply.
As a test, I attempted to download again the EU F12 maps which I’d already installed when they were first available.
The download fails part way through the first map file.
PU5T-14G386-BB_1690840002000.TAR.GZ downloads correctly.
1U5T-14G421-BAK_1682464992000.TAR.GZ fails part way through, I think.
With the F13 files, a couple of small files were on the USB stick, but the first map file appeared to fail with the error shown.
Could you please be more precise in what you mean by “configure a single download”? Does that mean deselect all but one of the files in the list?
What would the expected result be, and what would it tell us? I’m guessing I should be sure to select a map file, and a different one from the one which shows as corrupt?
Would a momentary interruption of the server data stream, or overloading, cause this issue?
My internet connection is 500Mbit full fibre, and always previously rock solid. I do daily cloud backups and occasional disk image downloads with no issues.
Thanks again.
You are referrring to No of Connections. It’s 1 and I’ve never changed it.
It occurs to me that as the new maps have only been made available only a few days ago, demand for downloads may exceed the available bandwidth. That could affect any downloads from the same cloud provider, for both the latest maps and any earlier ones, which might explain why I had the same issue when I tested downloading F12 maps.
On the other hand, if all files are downloaded to my hard drive before being transferred to to the USB stick, that might not explain the issue I have.
The total size of the download folder is 46Gb, which would roughly equate to a complete set of each of F12 and F13 maps, which is what I have attempted to download today. The filenames also seem to correspond to that theory, with some prefixed 1U5T and others 4U5T.
Are all files saved to the download folder before anything is written to the USB stick? The stick has a light that flashes when it’s being written or read, but it flashes all the time the download is in progress.
I already had 3.4.23188 so I choose to update maps only from F11 to F13. USB preparation went well, also installation in the car started fine and took around 1h. At the end I got no note to remove USB, only that first part was installed successfuly and that I should restart vehicle as soon as possible. Then soon Sync 3 rebooted, after that stated that SW upgrade was successfull and then started installation all over again - I guess I should remove USB by myself when Sync rebooted itself? Anyway, after waiting for second installation to complete I pulled out USB when noted again that first part was done.
Then I restarted vehicle, rebooted Sync 3 (normal, not master reset), but it still says maps are F11, not F13.
This has nothing to do with the nature of this thread, you have incomplete map installation and no following the process. If you have issues create a new thread for troubleshooting.
I already have the Sync version 3.4.23188 of the F12 map and I chose to install maps only. the update lasted about 1 hour, the system reset but I still have the F12 map version in the settings.
I did the update yesterday and have the same issue.
It took me more than 90 minutes to update. Did a master reset too. But still showing F12 instead F13…
The same for me …installed F13 (only maps) twice …successfully updated…but in about Sync is still F12 reference…Could be an issue just for Only Download Maps?
I think I`ll try to install the entire software Software & Maps.
68 plate Focus, Sync 3.4 build 23188 with F12 maps. All working fine.
Installed F13, the maps installed but the audio stopped working. Tried master reset, and then disconnecting the battery for an hour but still no audio. Reformatted and reinstalled 23188 and F13 again but still no audio.
Ended up reformatting and going back to F12 but the audio is still not working. The display says audio off.
I’m such an idiot. It was fuse 23 in the passenger fuse board. My dashcam was using it, I moved it to a better fuse (number 3) just before updating to F13 and forgot to replace it.
Had 3.4.23188 already installed and used a random usb 3.0 flashdrive to update to F13 (selection of EU). 60 minuten of processing time and removed the flashdrive after Ford logo appeared. F13 is there, without having to reset to factory default. Thanks and enjoy the coffee.
My compliments to the whole team. I can’t reach the F13 maps. An error appears, like the attached photo. Thank you. Uploading: IMG_20241105_211208.jpg…
