fiesta titanium sync 2 to sync 3 nav

Hi friends! I just upgraded from sync 2 to sync 3, everything was fine until I ran into a problem with the multimedia commands on the steering wheel.

These do not work (volume controls, voice commands, and change song), I check the screen connector since pins 46 and 47 carry that information on the sync 3 branch, but they were well placed so I’m lost. Anyone have any idea what might be happening?

the vehicle is a fiesta titanium 2014

You will need to update your AsBuilt via FORScan. Doing a SYNC 2 → 3 upgrade is not plug and play.

You can find most settings here:

However you will likely need to modify certain settings that are specific to the Fiesta. I’m not too familiar with doing SYNC 2 → 3 upgrades but I believe there are others on here that can also help.

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Run the APIM Interrogator Tool and post the results here. It’s probably just a setting that needs to be adjusted for your vehicle.

Tutorial: APIM Interrogator Utility - Ford / Guides & Info - CyanLabs Official Community