I installed SYNC3 version 3.4 without maps, I don't have navigation

SkaanDaal · 16 July 2025 17:19

I updated SYNC3 to version 3.4 (CYANLABS) without maps and I can’t navigate. I redownloaded SYNC 3.4 with maps. When I try to install it, I get the error PKG_ER04. Is this error caused by the fact that I already have version 3.4? If so:

how do I install just the maps to this version?
is it possible to revert to version 3.0 and start over?

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.23219

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
PKG_ERR04

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.3.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

RCYANLABS - SYN3 UPDATER - V2.13.3.0
Branch: Stable
Operating System: Microsoft Windows 10 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.0.23219
Region: EU
Navigation: True
Install Mode: Auto-Wykrywanie (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Wykrywanie

DESTINATION DETAILS
Mode: Drive
Model: Kingston HyperX Savage USB Device
Size: 117,2GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-AT_1660763323000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
ENH_DAB=1U5T-14G658-AH_1644006443000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=1U5T-14G421-BAL_1723658080000.TAR.GZ
MAP=1U5T-14G421-BBL_1723560114000.TAR.GZ
MAP=1U5T-14G421-BCL_1723600422000.TAR.GZ
MAP=1U5T-14G421-BDL_1723600797000.TAR.GZ
MAP=1U5T-14G421-BEL_1723601194000.TAR.GZ
MAP=1U5T-14G421-BFL_1723601450000.TAR.GZ
MAP=1U5T-14G421-BGL_1723602075000.TAR.GZ
MAP=1U5T-14G421-BHL_1723602658000.TAR.GZ
MAP=1U5T-14G421-BJL_1723602553000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAL_1723663279000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBL_1723666341000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCL_1723745202000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDL_1723746662000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BN_1727700842000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.3.0 Stable - reformat Mode - Sync 3.4.23188 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (20)
1u5t-14g386-cb.tar.gz (8,5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3,2KB)
5U5T-14G391-AT_1660763323000.TAR.GZ (1,5GB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57,5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869,8MB)
1U5T-14G421-BAL_1723658080000.TAR.GZ (2,5GB)
1U5T-14G421-BBL_1723560114000.TAR.GZ (539,6MB)
1U5T-14G421-BCL_1723600422000.TAR.GZ (1,8GB)
1U5T-14G421-BDL_1723600797000.TAR.GZ (1,1GB)
1U5T-14G421-BEL_1723601194000.TAR.GZ (1,8GB)
1U5T-14G421-BFL_1723601450000.TAR.GZ (2,5GB)
1U5T-14G421-BGL_1723602075000.TAR.GZ (2,1GB)
1U5T-14G421-BHL_1723602658000.TAR.GZ (2,6GB)
1U5T-14G421-BJL_1723602553000.TAR.GZ (26MB)
4U5T-14G422-BAL_1723663279000.TAR.GZ (2,4GB)
4U5T-14G422-BBL_1723666341000.TAR.GZ (2,3GB)
4U5T-14G422-BCL_1723745202000.TAR.GZ (1,7GB)
4U5T-14G422-BDL_1723746662000.TAR.GZ (2,1GB)
1U5T-14G424-BN_1727700842000.TAR.GZ (1,7KB)

LOG
[16.07.2025 15:08:31] Selected Region: EU - Release: Sync 3.4.23188 - Map Version: F13 (2023) - EU (10 2024)
[16.07.2025 15:08:31] Install Mode: Auto-Wykrywanie (reformat) Forced: False
[16.07.2025 15:08:31] MY20 Protection: Auto-Wykrywanie
[16.07.2025 15:08:31] Formatting USB drive
[16.07.2025 15:08:31] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[16.07.2025 15:08:38] Checking Existing File: 1u5t-14g386-cb.tar.gz
[16.07.2025 15:08:38] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[16.07.2025 15:08:38] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[16.07.2025 15:08:38] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[16.07.2025 15:08:38] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ
[16.07.2025 15:08:43] Validated: 5U5T-14G391-AT_1660763323000.TAR.GZ (Skipping Download)
[16.07.2025 15:08:43] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[16.07.2025 15:08:46] Validated: 4U5T-14G423-AC_1615425645000.TAR.GZ (Skipping Download)
[16.07.2025 15:08:46] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[16.07.2025 15:08:46] Validated: 1U5T-14G658-AH_1644006443000.TAR.GZ (Skipping Download)
[16.07.2025 15:08:46] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[16.07.2025 15:08:48] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download)
[16.07.2025 15:08:48] Checking Existing File: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[16.07.2025 15:08:56] Validated: 1U5T-14G421-BAL_1723658080000.TAR.GZ (Skipping Download)
[16.07.2025 15:08:56] Checking Existing File: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[16.07.2025 15:08:58] Validated: 1U5T-14G421-BBL_1723560114000.TAR.GZ (Skipping Download)
[16.07.2025 15:08:58] Checking Existing File: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[16.07.2025 15:09:03] Validated: 1U5T-14G421-BCL_1723600422000.TAR.GZ (Skipping Download)
[16.07.2025 15:09:03] Checking Existing File: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[16.07.2025 15:09:07] Validated: 1U5T-14G421-BDL_1723600797000.TAR.GZ (Skipping Download)
[16.07.2025 15:09:07] Checking Existing File: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[16.07.2025 15:09:12] Validated: 1U5T-14G421-BEL_1723601194000.TAR.GZ (Skipping Download)
[16.07.2025 15:09:12] Checking Existing File: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[16.07.2025 15:09:20] Validated: 1U5T-14G421-BFL_1723601450000.TAR.GZ (Skipping Download)
[16.07.2025 15:09:20] Checking Existing File: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[16.07.2025 15:09:27] Validated: 1U5T-14G421-BGL_1723602075000.TAR.GZ (Skipping Download)
[16.07.2025 15:09:27] Checking Existing File: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[16.07.2025 15:09:35] Validated: 1U5T-14G421-BHL_1723602658000.TAR.GZ (Skipping Download)
[16.07.2025 15:09:35] Checking Existing File: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[16.07.2025 15:09:36] Validated: 1U5T-14G421-BJL_1723602553000.TAR.GZ (Skipping Download)
[16.07.2025 15:09:36] Checking Existing File: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[16.07.2025 15:09:44] Validated: 4U5T-14G422-BAL_1723663279000.TAR.GZ (Skipping Download)
[16.07.2025 15:09:44] Checking Existing File: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[16.07.2025 15:09:51] Validated: 4U5T-14G422-BBL_1723666341000.TAR.GZ (Skipping Download)
[16.07.2025 15:09:51] Checking Existing File: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[16.07.2025 15:09:57] Validated: 4U5T-14G422-BCL_1723745202000.TAR.GZ (Skipping Download)
[16.07.2025 15:09:57] Checking Existing File: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[16.07.2025 15:10:04] Validated: 4U5T-14G422-BDL_1723746662000.TAR.GZ (Skipping Download)
[16.07.2025 15:10:04] Checking Existing File: 1U5T-14G424-BN_1727700842000.TAR.GZ
[16.07.2025 15:10:04] Validated: 1U5T-14G424-BN_1727700842000.TAR.GZ (Skipping Download)
[16.07.2025 15:10:04] Preparing USB drive
[16.07.2025 15:10:04] Checking Existing File: 1u5t-14g386-cb.tar.gz
[16.07.2025 15:10:04] Copying: 1u5t-14g386-cb.tar.gz
[16.07.2025 15:10:04] Validating: 1u5t-14g386-cb.tar.gz
[16.07.2025 15:10:04] Copied: 1u5t-14g386-cb.tar.gz
[16.07.2025 15:10:04] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[16.07.2025 15:10:04] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[16.07.2025 15:10:04] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[16.07.2025 15:10:04] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[16.07.2025 15:10:04] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ
[16.07.2025 15:10:04] Copying: 5U5T-14G391-AT_1660763323000.TAR.GZ
[16.07.2025 15:10:35] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ
[16.07.2025 15:10:40] Copied: 5U5T-14G391-AT_1660763323000.TAR.GZ
[16.07.2025 15:10:40] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[16.07.2025 15:10:40] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ
[16.07.2025 15:10:53] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ
[16.07.2025 15:10:56] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ
[16.07.2025 15:10:56] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[16.07.2025 15:10:56] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ
[16.07.2025 15:10:57] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ
[16.07.2025 15:10:57] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ
[16.07.2025 15:10:57] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[16.07.2025 15:10:57] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[16.07.2025 15:11:15] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[16.07.2025 15:11:18] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[16.07.2025 15:11:18] Checking Existing File: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[16.07.2025 15:11:18] Copying: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[16.07.2025 15:12:08] Validating: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[16.07.2025 15:12:17] Copied: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[16.07.2025 15:12:17] Checking Existing File: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[16.07.2025 15:12:17] Copying: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[16.07.2025 15:12:26] Validating: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[16.07.2025 15:12:28] Copied: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[16.07.2025 15:12:28] Checking Existing File: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[16.07.2025 15:12:28] Copying: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[16.07.2025 15:13:03] Validating: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[16.07.2025 15:13:10] Copied: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[16.07.2025 15:13:10] Checking Existing File: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[16.07.2025 15:13:10] Copying: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[16.07.2025 15:13:33] Validating: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[16.07.2025 15:13:37] Copied: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[16.07.2025 15:13:37] Checking Existing File: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[16.07.2025 15:13:37] Copying: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[16.07.2025 15:14:10] Validating: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[16.07.2025 15:14:17] Copied: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[16.07.2025 15:14:17] Checking Existing File: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[16.07.2025 15:14:17] Copying: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[16.07.2025 15:15:04] Validating: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[16.07.2025 15:15:14] Copied: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[16.07.2025 15:15:14] Checking Existing File: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[16.07.2025 15:15:14] Copying: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[16.07.2025 15:15:57] Validating: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[16.07.2025 15:16:05] Copied: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[16.07.2025 15:16:05] Checking Existing File: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[16.07.2025 15:16:05] Copying: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[16.07.2025 15:17:06] Validating: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[16.07.2025 15:17:16] Copied: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[16.07.2025 15:17:16] Checking Existing File: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[16.07.2025 15:17:16] Copying: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[16.07.2025 15:17:17] Validating: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[16.07.2025 15:17:17] Copied: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[16.07.2025 15:17:17] Checking Existing File: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[16.07.2025 15:17:17] Copying: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[16.07.2025 15:18:07] Validating: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[16.07.2025 15:18:16] Copied: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[16.07.2025 15:18:16] Checking Existing File: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[16.07.2025 15:18:16] Copying: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[16.07.2025 15:19:02] Validating: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[16.07.2025 15:19:10] Copied: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[16.07.2025 15:19:10] Checking Existing File: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[16.07.2025 15:19:10] Copying: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[16.07.2025 15:19:47] Validating: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[16.07.2025 15:19:53] Copied: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[16.07.2025 15:19:53] Checking Existing File: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[16.07.2025 15:19:53] Copying: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[16.07.2025 15:20:35] Validating: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[16.07.2025 15:20:43] Copied: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[16.07.2025 15:20:43] Checking Existing File: 1U5T-14G424-BN_1727700842000.TAR.GZ
[16.07.2025 15:20:43] Copying: 1U5T-14G424-BN_1727700842000.TAR.GZ
[16.07.2025 15:20:43] Validating: 1U5T-14G424-BN_1727700842000.TAR.GZ
[16.07.2025 15:20:43] Copied: 1U5T-14G424-BN_1727700842000.TAR.GZ
[16.07.2025 15:20:43] Generating reformat.lst
[16.07.2025 15:20:43] Generating autoinstall.lst
[16.07.2025 15:20:43] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

SaNdMaN · 16 July 2025 18:07

No, this is because you didn’t update your app’s configuration after upgrading:

Correct that to your current 3.4 and recreate the USB.

SkaanDaal · 16 July 2025 19:20

I already have Sync 3.4.23188 installed in my car, but it only works without navigation because I didn’t select it when formatting the flash drive. So if it works, I must have updated it (unless I’m mistaken, how do I update the app?). After installing Sync 3.4, I also reset the system to factory defaults. Now I can’t reinstall Sync 3.4.23188 with maps.

P.S. Why I can’t again download the SYNC updater?

Sorry for my english.

warlock12118 · 16 July 2025 22:13

You need to downgrade first to 3.3.19052.

F150Chief · 17 July 2025 01:28

https://community.cyanlabs.net/search?q=sync%203.4%20no%20maps%20nav%20apim%20%23ford

rxrxrxrx · 22 July 2025 16:47

Was your issue resolved? I downgraded to 3.3.19052 as well but still no nav. Had navigation before I upgraded from 3.0.23219. I selected the maps in the first upgraded, did master reset. No luck