Interrogator Utility Gives INSTL_ERR12

Have a 2019 Expedition that I used Syn3 to upgrade to 23088 about a year ago. Have had numerous bugs with it, and I’ve tried everything I can find on this forum to properly format and autodetect install for the latest version, I’ve tried upgrade, downgrade, reformat options and all give me INSTL_ERR12. I’ve disconnected battery, disconnect fuse, multiple sequential soft resets (master reset freezes).

I’m attempting to identify where the issue might be, and following Chief’s guide I downloaded the Interrogator Utility onto a formatted USB. But even that is giving me INSTL_ERR12. Is there anything else I can try?


SYNC Region: NA

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.4.23088

New SYNC Version: 3.4.23088

Do you have a error message, if so what is it?
INSTL_ERR12

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.14.2.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

N/A

Check out this thread. It has worked for several people…

Unable to update, always get INSTL_ERR12 - Ford / SYNC 3 Support - CyanLabs Official Community

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