I was going to say something like that. Everything seems ok, but Gracenotes is missing and 4.3GB for a NA NAV APIM is a bit low considering gracenotes is not installed based on the log…
I wonder what would happen if you actually try to create an autoinstall for JUST gracenotes…
By the way, is a gracenote version displayed in the about sync3 section ?
How would something else get “installed” that isn’t supposed to be there. Upon checking, I’ve had this update in my car since November, but not until now have I experienced these problems. No USB has gone into my car, 2 weeks ago I had gracenotes, now I don’t.
Another user on another thread mentioned that he lost his gracenotes as well. (He used the OTA update)
The answer is OTA. Turn it off.
OTA will always put you back to the version FORD says you need to be, which is not 3.4.22251 for your vehicle. Every time you install the new version it will get reverted by OTA.
No gracenotes version. The other user who is having this issue lost his gracenotes version on his “About sync version” screen as well.
At this point, I’m more inclined to say “hw error” based on the “random” stuff that’s happening.
But, this is what I would do:
Or do it this way…
Here is my confusion with this version not being for my car… According to the official sync website, this is the correct version. Is this incorrect?
No, you are right. I did not think they released this out yet to the public, but looks like they did. So you are good.
By the way…the APIM is original to the vehicle.
F10A>GB5T-14G379-AA
F110>DS1U5T-14G371-DA<
F111>1U5T-14G380-ED
113>4U5T-14G371-CDE
F124>1U5T-14G375-DA
F141>WY1X7CN4
F16B>JB5T-14G379-BA
F188>1U5T-14G374-DA
The APIM asbuilt looks ok also.
Did you run a FORD packaged update on the vehicle when you updated to 3.4.22251? They delete Gracenotes first thing and install it last. So if the update had any issues you will be missing GN.
Yeah I knew nothing was aftermarket or replaced. What is your thought now, try the gracenotes only auto install or just wait for the dealer.
I’m hoping this is all under warranty. I am on an official version and others have the EXACT same issue that did it OTA
Yes. It will not hurt anything. If it installs run the interrogator afterwards.
I would try installing gracenotes.
If your issues are because of an incomplete installation, that should solve it.
If your issues are not solved, Ford will look at them.
If there’s a HW issue, installing (or trying to install) gracenotes WON’T solve it.
If you succeed, perform another master reset once gracenote is installed, and recreate the interrogator log.
Yes, do it that way. It will create an autoinstall USB with just gracenotes.
Has appeared to have worked. Most issues solved, just waiting for SXM Logos. Shows a gracenotes version. Do I attempted to downgrade now to get off this build? I dont want to be on it if I do not have to…
VIN: redacted
Version NU5T-14G381-AB
APIM Model: 4U5T-14G371-CDE
APIM Type: Navigation
APIM Size: 32GB
APIM Free Space: 4.2G
3/14/2023 8:31:08 PM +00:00
Partition Type = Free / Total
/fs/sd/MAP/ = 12M / 1.5G
/fs/sd/MAP/ = 12M / 1.5G
/fs/sd/MAP/ = 12M / 1.4G
/fs/sd/MAP/ = 10M / 1.4G
/fs/sd/MAP/ = 2.9M / 951M
/fs/sd/MAP/ = 8.6M / 1.3G
/fs/sd/MAP/ = 14M / 1.8G
/fs/sd/MAP/ = 17M / 1.7G
/fs/sd/MAP/ = 6.7M / 1.4G
/fs/Nuance/ = 15M / 1.6G
/fs/Nuance/ = 10M / 1.1G
/fs/Nuance/ = 24M / 2.5G
/fs/Nuance/ = 3.2M / 465M
/fs/Nuance/grace = 5.8M / 775M
/fs/rwdata/ = 76M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/mp/ = 84M / 1.4G
/fs/images/ = 4.2G / 25G
Installed Packages
5U5T-14G391-CS
4U5T-14G421-CAE
4U5T-14G421-CHE
4U5T-14G421-CGE
4U5T-14G421-CJE
4U5T-14G421-CFE
4U5T-14G421-CEE
4U5T-14G421-CDE
4U5T-14G421-CCE
4U5T-14G421-CBE
4U5T-14G422-CCK
4U5T-14G422-CBK
4U5T-14G422-CAK
4U5T-14G423-CC
APIM AsBuilt
DE00: AA2A010304020800008A
DE01: 55530602C002009000004005
DE02: 0000010100
DE03: 01000900060001
DE04: 1856195A29D6
DE05: 80
DE06: 100033000000000B65000056566D004C
There we go.
Notice that even though the gracenote package is now listed, the free space has not changed. So there was some corruption with the previous install.
Disable WIFI just to be safe.
That’s up to you, but that build is not “cursed” or something like that.
But should you decide to change builds, you can go to whatever version you want.
Just keep maps and all installations will be auto-installs.
And since your unit is not MY20, you can even reformat it.
If your issues are solved now, is there a reason to leave this build?.
This build was fine for 3 months, then issues arose without OTA or me plugging a usb inside. What are your thoughts ? Gracenotes “disappeared” without me doing anything… and it took from november to march for this to occur.
If you do not have issues, I would not mess with it anymore.
I can’t explain why you had those issues, but I would disable WIFI and see how things go.
By installing Gracenotes you didn’t overwrite any sector Sync3 already had written (except gracenotes, of course).
And also, it’s the first time I read (or at least that I remember) that someone looses a package from an installation, but of course, I could be mistaken.
Thank you for all the help. XM logos starting to repopulate… slowly. I guess my last question is why did gracenotes missing cause all those issues?
I can’t answer that unfortunately
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