Hello, I recently updated my Sync 3 to version 22251 from 3.4.21265. Since then, I have experienced a variety of issues but most notably Sync returning to some factory settings every time the car starts (i.e., prompt asking for automatic updates, starts again in FM/AM, reset of language) I am in the US so it defaults to English which is fine, but I saw another post having these same problems. Problems after 3.4.22251 update
Just like the linked post , whenever I try to either downgrade or autoinstall to a lower 3.4 version, I get an error saying “VER_ERR08” Yes, I have performed a master reset. I appear to be stuck on this version.
The log attached is my attempt to go back to 3.3. Same result.
SYNC Region: NA
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.4.21265
New SYNC Version: 3.4.22251
Do you have a error message, if so what is it?
VER_ERR08
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.11.8.0
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.11.8.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.4.22251
Region: NA
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Disabled / Not MY20
DESTINATION DETAILS
Mode: Drive
Model: Samsung Flash Drive USB Device
Size: 119.5GB
FileSystem: exFAT
Partition Type: MBR
REFORMAT.LST
APPS=4U5T-14G381-AN_1552583626000.TAR.GZ
APPS=4U5T-14G381-AN_1552583626000.TAR.GZ
VOICE=4U5T-14G391-CJ_1552513842000.TAR.GZ
GRACENOTES=4U5T-14G423-CA_123766.tar.gz
MAP=4U5T-14G421-CAC_1580860353000.TAR.GZ
MAP=4U5T-14G421-CBC_1580860472000.TAR.GZ
MAP=4U5T-14G421-CCC_1580860555000.TAR.GZ
MAP=4U5T-14G421-CDC_1580860682000.TAR.GZ
MAP=4U5T-14G421-CEC_1580860767000.TAR.GZ
MAP=4U5T-14G421-CFC_1580860863000.TAR.GZ
MAP=4U5T-14G421-CGC_1580860974000.TAR.GZ
MAP=4U5T-14G421-CHC_1580861030000.TAR.GZ
MAP=4U5T-14G421-CJC_1580861095000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAF_1580862253000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBF_1580862310000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCF_1580862372000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CC_1582154849000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.8.0 Stable - downgrade Mode - Sync 3.3.19052 NA
[SYNCGen3.0_ALL_PRODUCT]
Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item2 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction
FILES (18)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
GB5T-14G386-SC_85041.tar.gz (1.8KB)
1u5t-14g386-cb.tar.gz (8.5MB)
4U5T-14G391-CJ_1552513842000.TAR.GZ (381.5MB)
4U5T-14G423-CA_123766.tar.gz (724.2MB)
4U5T-14G421-CAC_1580860353000.TAR.GZ (1.2GB)
4U5T-14G421-CBC_1580860472000.TAR.GZ (1.1GB)
4U5T-14G421-CCC_1580860555000.TAR.GZ (995.3MB)
4U5T-14G421-CDC_1580860682000.TAR.GZ (1.2GB)
4U5T-14G421-CEC_1580860767000.TAR.GZ (1GB)
4U5T-14G421-CFC_1580860863000.TAR.GZ (1000.8MB)
4U5T-14G421-CGC_1580860974000.TAR.GZ (1GB)
4U5T-14G421-CHC_1580861030000.TAR.GZ (970.2MB)
4U5T-14G421-CJC_1580861095000.TAR.GZ (624.8MB)
4U5T-14G422-CAF_1580862253000.TAR.GZ (1.3GB)
4U5T-14G422-CBF_1580862310000.TAR.GZ (752.1MB)
4U5T-14G422-CCF_1580862372000.TAR.GZ (538.4MB)
4U5T-14G424-CC_1582154849000.TAR.GZ (1.7KB)
LOG
[3/13/2023 8:53:10 PM] Selected Region: NA - Release: Sync 3.3.19052 - Map Version: 1.19 (2019) - NA
[3/13/2023 8:53:10 PM] Install Mode: Auto-Detect (downgrade) Forced: False
[3/13/2023 8:53:10 PM] MY20 Protection: Disabled / Not MY20
[3/13/2023 8:53:10 PM] Formatting USB drive
[3/13/2023 8:53:10 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[3/13/2023 8:53:19 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[3/13/2023 8:53:21 PM] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download)
[3/13/2023 8:53:21 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[3/13/2023 8:53:21 PM] Validated: GB5T-14G386-SC_85041.tar.gz (Skipping Download)
[3/13/2023 8:53:21 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[3/13/2023 8:53:21 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[3/13/2023 8:53:21 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[3/13/2023 8:53:23 PM] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download)
[3/13/2023 8:53:23 PM] Checking Existing File: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[3/13/2023 8:53:25 PM] Validated: 4U5T-14G391-CJ_1552513842000.TAR.GZ (Skipping Download)
[3/13/2023 8:53:25 PM] Checking Existing File: 4U5T-14G423-CA_123766.tar.gz
[3/13/2023 8:53:28 PM] Validated: 4U5T-14G423-CA_123766.tar.gz (Skipping Download)
[3/13/2023 8:53:28 PM] Checking Existing File: 4U5T-14G421-CAC_1580860353000.TAR.GZ
[3/13/2023 8:53:32 PM] Validated: 4U5T-14G421-CAC_1580860353000.TAR.GZ (Skipping Download)
[3/13/2023 8:53:32 PM] Checking Existing File: 4U5T-14G421-CBC_1580860472000.TAR.GZ
[3/13/2023 8:53:36 PM] Validated: 4U5T-14G421-CBC_1580860472000.TAR.GZ (Skipping Download)
[3/13/2023 8:53:36 PM] Checking Existing File: 4U5T-14G421-CCC_1580860555000.TAR.GZ
[3/13/2023 8:53:40 PM] Validated: 4U5T-14G421-CCC_1580860555000.TAR.GZ (Skipping Download)
[3/13/2023 8:53:40 PM] Checking Existing File: 4U5T-14G421-CDC_1580860682000.TAR.GZ
[3/13/2023 8:53:45 PM] Validated: 4U5T-14G421-CDC_1580860682000.TAR.GZ (Skipping Download)
[3/13/2023 8:53:45 PM] Checking Existing File: 4U5T-14G421-CEC_1580860767000.TAR.GZ
[3/13/2023 8:53:49 PM] Validated: 4U5T-14G421-CEC_1580860767000.TAR.GZ (Skipping Download)
[3/13/2023 8:53:49 PM] Checking Existing File: 4U5T-14G421-CFC_1580860863000.TAR.GZ
[3/13/2023 8:53:53 PM] Validated: 4U5T-14G421-CFC_1580860863000.TAR.GZ (Skipping Download)
[3/13/2023 8:53:53 PM] Checking Existing File: 4U5T-14G421-CGC_1580860974000.TAR.GZ
[3/13/2023 8:53:57 PM] Validated: 4U5T-14G421-CGC_1580860974000.TAR.GZ (Skipping Download)
[3/13/2023 8:53:57 PM] Checking Existing File: 4U5T-14G421-CHC_1580861030000.TAR.GZ
[3/13/2023 8:54:01 PM] Validated: 4U5T-14G421-CHC_1580861030000.TAR.GZ (Skipping Download)
[3/13/2023 8:54:01 PM] Checking Existing File: 4U5T-14G421-CJC_1580861095000.TAR.GZ
[3/13/2023 8:54:03 PM] Validated: 4U5T-14G421-CJC_1580861095000.TAR.GZ (Skipping Download)
[3/13/2023 8:54:03 PM] Checking Existing File: 4U5T-14G422-CAF_1580862253000.TAR.GZ
[3/13/2023 8:54:08 PM] Validated: 4U5T-14G422-CAF_1580862253000.TAR.GZ (Skipping Download)
[3/13/2023 8:54:08 PM] Checking Existing File: 4U5T-14G422-CBF_1580862310000.TAR.GZ
[3/13/2023 8:54:11 PM] Validated: 4U5T-14G422-CBF_1580862310000.TAR.GZ (Skipping Download)
[3/13/2023 8:54:11 PM] Checking Existing File: 4U5T-14G422-CCF_1580862372000.TAR.GZ
[3/13/2023 8:54:13 PM] Validated: 4U5T-14G422-CCF_1580862372000.TAR.GZ (Skipping Download)
[3/13/2023 8:54:13 PM] Checking Existing File: 4U5T-14G424-CC_1582154849000.TAR.GZ
[3/13/2023 8:54:13 PM] Validated: 4U5T-14G424-CC_1582154849000.TAR.GZ (Skipping Download)
[3/13/2023 8:54:13 PM] Preparing USB drive
[3/13/2023 8:54:13 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[3/13/2023 8:54:13 PM] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ
[3/13/2023 8:54:25 PM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[3/13/2023 8:54:27 PM] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ
[3/13/2023 8:54:27 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[3/13/2023 8:54:27 PM] Copying: GB5T-14G386-SC_85041.tar.gz
[3/13/2023 8:54:27 PM] Validating: GB5T-14G386-SC_85041.tar.gz
[3/13/2023 8:54:27 PM] Copied: GB5T-14G386-SC_85041.tar.gz
[3/13/2023 8:54:27 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[3/13/2023 8:54:27 PM] Copying: 1u5t-14g386-cb.tar.gz
[3/13/2023 8:54:27 PM] Validating: 1u5t-14g386-cb.tar.gz
[3/13/2023 8:54:27 PM] Copied: 1u5t-14g386-cb.tar.gz
[3/13/2023 8:54:27 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[3/13/2023 8:54:29 PM] 4U5T-14G381-AN_1552583626000.TAR.GZ exists and validated successfully, skipping copy
[3/13/2023 8:54:29 PM] Checking Existing File: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[3/13/2023 8:54:29 PM] Copying: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[3/13/2023 8:54:38 PM] Validating: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[3/13/2023 8:54:40 PM] Copied: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[3/13/2023 8:54:40 PM] Checking Existing File: 4U5T-14G423-CA_123766.tar.gz
[3/13/2023 8:54:40 PM] Copying: 4U5T-14G423-CA_123766.tar.gz
[3/13/2023 8:54:58 PM] Validating: 4U5T-14G423-CA_123766.tar.gz
[3/13/2023 8:55:01 PM] Copied: 4U5T-14G423-CA_123766.tar.gz
[3/13/2023 8:55:01 PM] Checking Existing File: 4U5T-14G421-CAC_1580860353000.TAR.GZ
[3/13/2023 8:55:01 PM] Copying: 4U5T-14G421-CAC_1580860353000.TAR.GZ
[3/13/2023 8:55:30 PM] Validating: 4U5T-14G421-CAC_1580860353000.TAR.GZ
[3/13/2023 8:55:35 PM] Copied: 4U5T-14G421-CAC_1580860353000.TAR.GZ
[3/13/2023 8:55:35 PM] Checking Existing File: 4U5T-14G421-CBC_1580860472000.TAR.GZ
[3/13/2023 8:55:35 PM] Copying: 4U5T-14G421-CBC_1580860472000.TAR.GZ
[3/13/2023 8:56:02 PM] Validating: 4U5T-14G421-CBC_1580860472000.TAR.GZ
[3/13/2023 8:56:07 PM] Copied: 4U5T-14G421-CBC_1580860472000.TAR.GZ
[3/13/2023 8:56:07 PM] Checking Existing File: 4U5T-14G421-CCC_1580860555000.TAR.GZ
[3/13/2023 8:56:07 PM] Copying: 4U5T-14G421-CCC_1580860555000.TAR.GZ
[3/13/2023 8:56:31 PM] Validating: 4U5T-14G421-CCC_1580860555000.TAR.GZ
[3/13/2023 8:56:35 PM] Copied: 4U5T-14G421-CCC_1580860555000.TAR.GZ
[3/13/2023 8:56:35 PM] Checking Existing File: 4U5T-14G421-CDC_1580860682000.TAR.GZ
[3/13/2023 8:56:35 PM] Copying: 4U5T-14G421-CDC_1580860682000.TAR.GZ
[3/13/2023 8:57:05 PM] Validating: 4U5T-14G421-CDC_1580860682000.TAR.GZ
[3/13/2023 8:57:10 PM] Copied: 4U5T-14G421-CDC_1580860682000.TAR.GZ
[3/13/2023 8:57:10 PM] Checking Existing File: 4U5T-14G421-CEC_1580860767000.TAR.GZ
[3/13/2023 8:57:10 PM] Copying: 4U5T-14G421-CEC_1580860767000.TAR.GZ
[3/13/2023 8:57:35 PM] Validating: 4U5T-14G421-CEC_1580860767000.TAR.GZ
[3/13/2023 8:57:39 PM] Copied: 4U5T-14G421-CEC_1580860767000.TAR.GZ
[3/13/2023 8:57:39 PM] Checking Existing File: 4U5T-14G421-CFC_1580860863000.TAR.GZ
[3/13/2023 8:57:39 PM] Copying: 4U5T-14G421-CFC_1580860863000.TAR.GZ
[3/13/2023 8:58:03 PM] Validating: 4U5T-14G421-CFC_1580860863000.TAR.GZ
[3/13/2023 8:58:07 PM] Copied: 4U5T-14G421-CFC_1580860863000.TAR.GZ
[3/13/2023 8:58:07 PM] Checking Existing File: 4U5T-14G421-CGC_1580860974000.TAR.GZ
[3/13/2023 8:58:07 PM] Copying: 4U5T-14G421-CGC_1580860974000.TAR.GZ
[3/13/2023 8:58:33 PM] Validating: 4U5T-14G421-CGC_1580860974000.TAR.GZ
[3/13/2023 8:58:37 PM] Copied: 4U5T-14G421-CGC_1580860974000.TAR.GZ
[3/13/2023 8:58:37 PM] Checking Existing File: 4U5T-14G421-CHC_1580861030000.TAR.GZ
[3/13/2023 8:58:37 PM] Copying: 4U5T-14G421-CHC_1580861030000.TAR.GZ
[3/13/2023 8:59:02 PM] Validating: 4U5T-14G421-CHC_1580861030000.TAR.GZ
[3/13/2023 8:59:05 PM] Copied: 4U5T-14G421-CHC_1580861030000.TAR.GZ
[3/13/2023 8:59:05 PM] Checking Existing File: 4U5T-14G421-CJC_1580861095000.TAR.GZ
[3/13/2023 8:59:05 PM] Copying: 4U5T-14G421-CJC_1580861095000.TAR.GZ
[3/13/2023 8:59:20 PM] Validating: 4U5T-14G421-CJC_1580861095000.TAR.GZ
[3/13/2023 8:59:23 PM] Copied: 4U5T-14G421-CJC_1580861095000.TAR.GZ
[3/13/2023 8:59:23 PM] Checking Existing File: 4U5T-14G422-CAF_1580862253000.TAR.GZ
[3/13/2023 8:59:23 PM] Copying: 4U5T-14G422-CAF_1580862253000.TAR.GZ
[3/13/2023 8:59:55 PM] Validating: 4U5T-14G422-CAF_1580862253000.TAR.GZ
[3/13/2023 9:00:00 PM] Copied: 4U5T-14G422-CAF_1580862253000.TAR.GZ
[3/13/2023 9:00:00 PM] Checking Existing File: 4U5T-14G422-CBF_1580862310000.TAR.GZ
[3/13/2023 9:00:00 PM] Copying: 4U5T-14G422-CBF_1580862310000.TAR.GZ
[3/13/2023 9:00:18 PM] Validating: 4U5T-14G422-CBF_1580862310000.TAR.GZ
[3/13/2023 9:00:21 PM] Copied: 4U5T-14G422-CBF_1580862310000.TAR.GZ
[3/13/2023 9:00:21 PM] Checking Existing File: 4U5T-14G422-CCF_1580862372000.TAR.GZ
[3/13/2023 9:00:21 PM] Copying: 4U5T-14G422-CCF_1580862372000.TAR.GZ
[3/13/2023 9:00:35 PM] Validating: 4U5T-14G422-CCF_1580862372000.TAR.GZ
[3/13/2023 9:00:37 PM] Copied: 4U5T-14G422-CCF_1580862372000.TAR.GZ
[3/13/2023 9:00:37 PM] Checking Existing File: 4U5T-14G424-CC_1582154849000.TAR.GZ
[3/13/2023 9:00:37 PM] Copying: 4U5T-14G424-CC_1582154849000.TAR.GZ
[3/13/2023 9:00:37 PM] Validating: 4U5T-14G424-CC_1582154849000.TAR.GZ
[3/13/2023 9:00:37 PM] Copied: 4U5T-14G424-CC_1582154849000.TAR.GZ
[3/13/2023 9:00:37 PM] Generating reformat.lst
[3/13/2023 9:00:37 PM] Generating autoinstall.lst
[3/13/2023 9:00:37 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!