Just need a basic answer about 3.4.22251

Hello, I updated from 3.0.18025 close to 2 years ago and I currently have 3.4.22251. It gives me those pop up everytime I start it. Yes I know it is a bug and wanna fix it but can’t seem to find a yes/no answer. I have read the tutorial but doesn’t make sense to me. (Just need a simple version) In order to fix the 3.4.22251 can I just install 3.4.23188 with it on the usb? Will that fix it or do I have to create a RW Data Cleaner USB and do that, and once that’s done do I install the usb with 3.4.23188 into the truck? Just trying to find the correct answer in a simple way.


SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.18025

New SYNC Version: 3.4.22251

Do you have a error message, if so what is it?
na

Update Method: CyanLabs Syn3 Updater

You want to do the RWDATA cleaner before going to 3.4.23188,
You can make it the first package to run if you’re hand building the USB since the updater doesn’t include it on a 3.4.22251 to 3.4.23188 update.
.23188 does have some compatibility issue with some models that are 3.0 native, if you run into issues drop the version to .21265.

Okay so put the RWDATA cleaner on a usb and do that first. Once that’s done put the usb with 23188 in?

Should i just do .21265 instead of .23188?

Thank you

Correct, do the cleaner first it usually takes 10-15 minutes to run
You can pull down .23188 using the updater, that will give you the updated voices as well.

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So when I plug the usb with the cleaner it popped up an error:
Installation Failed
Error code: INSTL_ERR12

So I was able to get it cleaned and install the usb stick with the update on it and was about 20 mins into it. I went to check on it and the screen was just black. I waited for a couple minutes to see if anything would happen. The blue ford logo came up like when you start it up and then black screen again. Waited another 5-7 and did it again. Unpluged the usb and cycled the truck and no its just black still. I can here the radio and adjust the volume but thats it.

A post was merged into an existing topic: Blank screen after trying to update 3.4

To keep things organized, black screen troubleshooting will take place at Blank screen after trying to update 3.4