I downloaded ‘Sync 3.4.26057 and F13 maps’ from CyanLabs and installed it on my 2017 Ford Galaxy with Sync 3. Everything worked perfectly, and I even took a trip enjoying the new maps.
Because I wanted to enable the Romanian language, I used a FORScan Vlinker diagnostic tool and changed some region codes in the APIM module. After that, I noticed the maps disappeared, and now I no longer have navigation.
I tried plugging the USB drive back in with Syn3 Updater, but it gave me the PKG_ERR04 error code. I also tried downloading the application again, but I was unsuccessful.
What can I do next to restore the F13 maps?
SYNC Region: EU
Navigation Variant: Non Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.0.19205
New SYNC Version: 3,4,26057
Do you have a error message, if so what is it?
PKG_ERR04
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 3,4,26057
Syn3 Updater Documentation Read: no
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.14.2.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.0.19205
Region: EU
Navigation: True
Install Mode: Auto detectare (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto detectare
DESTINATION DETAILS
Mode: Drive
Model: PHILIPS USB USB Device
Size: 58,6GB
FileSystem: exFAT
Partition Type: MBR
REFORMAT.LST
VOICE=5U5T-14G391-AT_1660763323000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
ENH_DAB=1U5T-14G658-AH_1644006443000.TAR.GZ
APPS=NU5T-14G381-AE_1778770590000.TAR.GZ
MAP=1U5T-14G421-BAM_1748461682000.TAR.GZ
MAP=1U5T-14G421-BBM_1748459859000.TAR.GZ
MAP=1U5T-14G421-BCM_1748460093000.TAR.GZ
MAP=1U5T-14G421-BDM_1748460770000.TAR.GZ
MAP=1U5T-14G421-BEM_1748461035000.TAR.GZ
MAP=1U5T-14G421-BFM_1748461472000.TAR.GZ
MAP=1U5T-14G421-BGM_1748462187000.TAR.GZ
MAP=1U5T-14G421-BHM_1748462644000.TAR.GZ
MAP=1U5T-14G421-BJM_1748462970000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAM_1748464396000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBM_1748464677000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCM_1748464896000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDM_1748465073000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BP_1748959609000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.14.2.0 Stable - reformat Mode - Sync 3.4.23188 EU
[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall
FILES (20)
1u5t-14g386-cb.tar.gz (8,5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3,2KB)
5U5T-14G391-AT_1660763323000.TAR.GZ (1,5GB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57,5MB)
NU5T-14G381-AE_1778770590000.TAR.GZ (869,9MB)
1U5T-14G421-BAM_1748461682000.TAR.GZ (2,5GB)
1U5T-14G421-BBM_1748459859000.TAR.GZ (539,6MB)
1U5T-14G421-BCM_1748460093000.TAR.GZ (1,8GB)
1U5T-14G421-BDM_1748460770000.TAR.GZ (1,1GB)
1U5T-14G421-BEM_1748461035000.TAR.GZ (1,8GB)
1U5T-14G421-BFM_1748461472000.TAR.GZ (2,5GB)
1U5T-14G421-BGM_1748462187000.TAR.GZ (2,1GB)
1U5T-14G421-BHM_1748462644000.TAR.GZ (2,6GB)
1U5T-14G421-BJM_1748462970000.TAR.GZ (26MB)
4U5T-14G422-BAM_1748464396000.TAR.GZ (2,4GB)
4U5T-14G422-BBM_1748464677000.TAR.GZ (2,3GB)
4U5T-14G422-BCM_1748464896000.TAR.GZ (1,8GB)
4U5T-14G422-BDM_1748465073000.TAR.GZ (2,1GB)
1U5T-14G424-BP_1748959609000.TAR.GZ (1,7KB)
LOG
[01.06.2026 05:11:48] Selected Region: EU - Release: Sync 3.4.23188 - Map Version: F13 (2024) - EU (09 2025)
[01.06.2026 05:11:48] Install Mode: Auto detectare (reformat) Forced: False
[01.06.2026 05:11:48] MY20 Protection: Auto detectare
[01.06.2026 05:11:48] Formatting USB drive
[01.06.2026 05:11:48] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[01.06.2026 05:12:20] Checking Existing File: 1u5t-14g386-cb.tar.gz
[01.06.2026 05:12:21] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[01.06.2026 05:12:21] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[01.06.2026 05:12:21] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[01.06.2026 05:12:21] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ
[01.06.2026 05:12:21] Validate: 5U5T-14G391-AT_1660763323000.TAR.GZ (Failed!, Downloading)
[01.06.2026 05:12:21] Downloading: 5U5T-14G391-AT_1660763323000.TAR.GZ
[01.06.2026 05:17:09] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ
[01.06.2026 05:17:15] Downloaded: 5U5T-14G391-AT_1660763323000.TAR.GZ
[01.06.2026 05:17:15] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[01.06.2026 05:17:15] Downloading: 4U5T-14G423-AC_1615425645000.TAR.GZ
[01.06.2026 05:19:25] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ
[01.06.2026 05:19:28] Downloaded: 4U5T-14G423-AC_1615425645000.TAR.GZ
[01.06.2026 05:19:28] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[01.06.2026 05:19:28] Downloading: 1U5T-14G658-AH_1644006443000.TAR.GZ
[01.06.2026 05:19:38] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ
[01.06.2026 05:19:39] Downloaded: 1U5T-14G658-AH_1644006443000.TAR.GZ
[01.06.2026 05:19:39] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ
[01.06.2026 05:19:39] Downloading: NU5T-14G381-AE_1778770590000.TAR.GZ
[01.06.2026 05:22:14] Validating: NU5T-14G381-AE_1778770590000.TAR.GZ
[01.06.2026 05:22:17] Downloaded: NU5T-14G381-AE_1778770590000.TAR.GZ
[01.06.2026 05:22:17] Checking Existing File: 1U5T-14G421-BAM_1748461682000.TAR.GZ
[01.06.2026 05:22:17] Downloading: 1U5T-14G421-BAM_1748461682000.TAR.GZ
[01.06.2026 05:30:03] Validating: 1U5T-14G421-BAM_1748461682000.TAR.GZ
[01.06.2026 05:30:17] Downloaded: 1U5T-14G421-BAM_1748461682000.TAR.GZ
[01.06.2026 05:30:17] Checking Existing File: 1U5T-14G421-BBM_1748459859000.TAR.GZ
[01.06.2026 05:30:17] Downloading: 1U5T-14G421-BBM_1748459859000.TAR.GZ
[01.06.2026 05:32:14] Validating: 1U5T-14G421-BBM_1748459859000.TAR.GZ
[01.06.2026 05:32:16] Downloaded: 1U5T-14G421-BBM_1748459859000.TAR.GZ
[01.06.2026 05:32:16] Checking Existing File: 1U5T-14G421-BCM_1748460093000.TAR.GZ
[01.06.2026 05:32:16] Downloading: 1U5T-14G421-BCM_1748460093000.TAR.GZ
[01.06.2026 05:38:28] Validating: 1U5T-14G421-BCM_1748460093000.TAR.GZ
[01.06.2026 05:38:35] Downloaded: 1U5T-14G421-BCM_1748460093000.TAR.GZ
[01.06.2026 05:38:35] Checking Existing File: 1U5T-14G421-BDM_1748460770000.TAR.GZ
[01.06.2026 05:38:35] Downloading: 1U5T-14G421-BDM_1748460770000.TAR.GZ
[01.06.2026 05:42:52] Validating: 1U5T-14G421-BDM_1748460770000.TAR.GZ
[01.06.2026 05:42:56] Downloaded: 1U5T-14G421-BDM_1748460770000.TAR.GZ
[01.06.2026 05:42:56] Checking Existing File: 1U5T-14G421-BEM_1748461035000.TAR.GZ
[01.06.2026 05:42:56] Downloading: 1U5T-14G421-BEM_1748461035000.TAR.GZ
[01.06.2026 05:49:17] Validating: 1U5T-14G421-BEM_1748461035000.TAR.GZ
[01.06.2026 05:49:24] Downloaded: 1U5T-14G421-BEM_1748461035000.TAR.GZ
[01.06.2026 05:49:24] Checking Existing File: 1U5T-14G421-BFM_1748461472000.TAR.GZ
[01.06.2026 05:49:24] Downloading: 1U5T-14G421-BFM_1748461472000.TAR.GZ
[01.06.2026 05:58:39] Validating: 1U5T-14G421-BFM_1748461472000.TAR.GZ
[01.06.2026 05:58:49] Downloaded: 1U5T-14G421-BFM_1748461472000.TAR.GZ
[01.06.2026 05:58:49] Checking Existing File: 1U5T-14G421-BGM_1748462187000.TAR.GZ
[01.06.2026 05:58:49] Downloading: 1U5T-14G421-BGM_1748462187000.TAR.GZ
[01.06.2026 06:06:31] Validating: 1U5T-14G421-BGM_1748462187000.TAR.GZ
[01.06.2026 06:06:40] Downloaded: 1U5T-14G421-BGM_1748462187000.TAR.GZ
[01.06.2026 06:06:40] Checking Existing File: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[01.06.2026 06:06:40] Downloading: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[01.06.2026 06:13:08] Validating: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[01.06.2026 06:13:15] Validate: 1U5T-14G421-BHM_1748462644000.TAR.GZ (Failed!, Downloading)
[01.06.2026 06:13:15] Downloading (Attempt #2): 1U5T-14G421-BHM_1748462644000.TAR.GZ
[01.06.2026 06:13:53] Validating: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[01.06.2026 06:13:54] Validate: 1U5T-14G421-BHM_1748462644000.TAR.GZ (Failed!, Downloading)
[01.06.2026 06:13:54] Downloading (Attempt #3): 1U5T-14G421-BHM_1748462644000.TAR.GZ
[01.06.2026 06:30:53] Validating: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[01.06.2026 06:31:03] Downloaded: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[01.06.2026 06:31:03] Checking Existing File: 1U5T-14G421-BJM_1748462970000.TAR.GZ
[01.06.2026 06:31:03] Downloading: 1U5T-14G421-BJM_1748462970000.TAR.GZ
[01.06.2026 06:31:12] Validating: 1U5T-14G421-BJM_1748462970000.TAR.GZ
[01.06.2026 06:31:12] Downloaded: 1U5T-14G421-BJM_1748462970000.TAR.GZ
[01.06.2026 06:31:12] Checking Existing File: 4U5T-14G422-BAM_1748464396000.TAR.GZ
[01.06.2026 06:31:12] Downloading: 4U5T-14G422-BAM_1748464396000.TAR.GZ
[01.06.2026 06:50:10] Validating: 4U5T-14G422-BAM_1748464396000.TAR.GZ
[01.06.2026 06:50:20] Downloaded: 4U5T-14G422-BAM_1748464396000.TAR.GZ
[01.06.2026 06:50:20] Checking Existing File: 4U5T-14G422-BBM_1748464677000.TAR.GZ
[01.06.2026 06:50:20] Downloading: 4U5T-14G422-BBM_1748464677000.TAR.GZ
[01.06.2026 07:14:14] Validating: 4U5T-14G422-BBM_1748464677000.TAR.GZ
[01.06.2026 07:14:23] Downloaded: 4U5T-14G422-BBM_1748464677000.TAR.GZ
[01.06.2026 07:14:23] Checking Existing File: 4U5T-14G422-BCM_1748464896000.TAR.GZ
[01.06.2026 07:14:23] Downloading: 4U5T-14G422-BCM_1748464896000.TAR.GZ
[01.06.2026 07:23:56] Validating: 4U5T-14G422-BCM_1748464896000.TAR.GZ
[01.06.2026 07:24:03] Downloaded: 4U5T-14G422-BCM_1748464896000.TAR.GZ
[01.06.2026 07:24:03] Checking Existing File: 4U5T-14G422-BDM_1748465073000.TAR.GZ
[01.06.2026 07:24:03] Downloading: 4U5T-14G422-BDM_1748465073000.TAR.GZ
[01.06.2026 07:35:55] Validating: 4U5T-14G422-BDM_1748465073000.TAR.GZ
[01.06.2026 07:36:03] Downloaded: 4U5T-14G422-BDM_1748465073000.TAR.GZ
[01.06.2026 07:36:03] Checking Existing File: 1U5T-14G424-BP_1748959609000.TAR.GZ
[01.06.2026 07:36:03] Downloading: 1U5T-14G424-BP_1748959609000.TAR.GZ
[01.06.2026 07:36:04] Validating: 1U5T-14G424-BP_1748959609000.TAR.GZ
[01.06.2026 07:36:04] Downloaded: 1U5T-14G424-BP_1748959609000.TAR.GZ
[01.06.2026 07:36:04] Preparing USB drive
[01.06.2026 07:36:04] Checking Existing File: 1u5t-14g386-cb.tar.gz
[01.06.2026 07:36:04] Copying: 1u5t-14g386-cb.tar.gz
[01.06.2026 07:36:06] Validating: 1u5t-14g386-cb.tar.gz
[01.06.2026 07:36:06] Copied: 1u5t-14g386-cb.tar.gz
[01.06.2026 07:36:06] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[01.06.2026 07:36:06] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[01.06.2026 07:36:06] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[01.06.2026 07:36:06] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[01.06.2026 07:36:06] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ
[01.06.2026 07:36:06] Copying: 5U5T-14G391-AT_1660763323000.TAR.GZ
[01.06.2026 07:41:06] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ
[01.06.2026 07:42:34] Copied: 5U5T-14G391-AT_1660763323000.TAR.GZ
[01.06.2026 07:42:34] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[01.06.2026 07:42:34] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ
[01.06.2026 07:44:38] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ
[01.06.2026 07:45:15] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ
[01.06.2026 07:45:15] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[01.06.2026 07:45:15] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ
[01.06.2026 07:45:39] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ
[01.06.2026 07:45:41] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ
[01.06.2026 07:45:42] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ
[01.06.2026 07:45:42] Copying: NU5T-14G381-AE_1778770590000.TAR.GZ
[01.06.2026 07:48:36] Validating: NU5T-14G381-AE_1778770590000.TAR.GZ
[01.06.2026 07:49:22] Copied: NU5T-14G381-AE_1778770590000.TAR.GZ
[01.06.2026 07:49:22] Checking Existing File: 1U5T-14G421-BAM_1748461682000.TAR.GZ
[01.06.2026 07:49:22] Copying: 1U5T-14G421-BAM_1748461682000.TAR.GZ
[01.06.2026 07:57:52] Validating: 1U5T-14G421-BAM_1748461682000.TAR.GZ
[01.06.2026 08:00:08] Copied: 1U5T-14G421-BAM_1748461682000.TAR.GZ
[01.06.2026 08:00:08] Checking Existing File: 1U5T-14G421-BBM_1748459859000.TAR.GZ
[01.06.2026 08:00:08] Copying: 1U5T-14G421-BBM_1748459859000.TAR.GZ
[01.06.2026 08:02:02] Validating: 1U5T-14G421-BBM_1748459859000.TAR.GZ
[01.06.2026 08:02:31] Copied: 1U5T-14G421-BBM_1748459859000.TAR.GZ
[01.06.2026 08:02:31] Checking Existing File: 1U5T-14G421-BCM_1748460093000.TAR.GZ
[01.06.2026 08:02:31] Copying: 1U5T-14G421-BCM_1748460093000.TAR.GZ
[01.06.2026 08:08:41] Validating: 1U5T-14G421-BCM_1748460093000.TAR.GZ
[01.06.2026 08:10:20] Copied: 1U5T-14G421-BCM_1748460093000.TAR.GZ
[01.06.2026 08:10:20] Checking Existing File: 1U5T-14G421-BDM_1748460770000.TAR.GZ
[01.06.2026 08:10:20] Copying: 1U5T-14G421-BDM_1748460770000.TAR.GZ
[01.06.2026 08:14:11] Validating: 1U5T-14G421-BDM_1748460770000.TAR.GZ
[01.06.2026 08:15:15] Copied: 1U5T-14G421-BDM_1748460770000.TAR.GZ
[01.06.2026 08:15:15] Checking Existing File: 1U5T-14G421-BEM_1748461035000.TAR.GZ
[01.06.2026 08:15:15] Copying: 1U5T-14G421-BEM_1748461035000.TAR.GZ
[01.06.2026 08:21:28] Validating: 1U5T-14G421-BEM_1748461035000.TAR.GZ
[01.06.2026 08:23:06] Copied: 1U5T-14G421-BEM_1748461035000.TAR.GZ
[01.06.2026 08:23:06] Checking Existing File: 1U5T-14G421-BFM_1748461472000.TAR.GZ
[01.06.2026 08:23:06] Copying: 1U5T-14G421-BFM_1748461472000.TAR.GZ
[01.06.2026 08:31:37] Validating: 1U5T-14G421-BFM_1748461472000.TAR.GZ
[01.06.2026 08:33:54] Copied: 1U5T-14G421-BFM_1748461472000.TAR.GZ
[01.06.2026 08:33:54] Checking Existing File: 1U5T-14G421-BGM_1748462187000.TAR.GZ
[01.06.2026 08:33:54] Copying: 1U5T-14G421-BGM_1748462187000.TAR.GZ
[01.06.2026 08:41:21] Validating: 1U5T-14G421-BGM_1748462187000.TAR.GZ
[01.06.2026 08:43:18] Copied: 1U5T-14G421-BGM_1748462187000.TAR.GZ
[01.06.2026 08:43:18] Checking Existing File: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[01.06.2026 08:43:18] Copying: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[01.06.2026 08:52:18] Validating: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[01.06.2026 08:54:40] Copied: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[01.06.2026 08:54:40] Checking Existing File: 1U5T-14G421-BJM_1748462970000.TAR.GZ
[01.06.2026 08:54:40] Copying: 1U5T-14G421-BJM_1748462970000.TAR.GZ
[01.06.2026 08:54:42] Validating: 1U5T-14G421-BJM_1748462970000.TAR.GZ
[01.06.2026 08:54:43] Copied: 1U5T-14G421-BJM_1748462970000.TAR.GZ
[01.06.2026 08:54:43] Checking Existing File: 4U5T-14G422-BAM_1748464396000.TAR.GZ
[01.06.2026 08:54:43] Copying: 4U5T-14G422-BAM_1748464396000.TAR.GZ
[01.06.2026 09:03:16] Validating: 4U5T-14G422-BAM_1748464396000.TAR.GZ
[01.06.2026 09:05:25] Copied: 4U5T-14G422-BAM_1748464396000.TAR.GZ
[01.06.2026 09:05:25] Checking Existing File: 4U5T-14G422-BBM_1748464677000.TAR.GZ
[01.06.2026 09:05:25] Copying: 4U5T-14G422-BBM_1748464677000.TAR.GZ
[01.06.2026 09:13:30] Validating: 4U5T-14G422-BBM_1748464677000.TAR.GZ
[01.06.2026 09:15:40] Copied: 4U5T-14G422-BBM_1748464677000.TAR.GZ
[01.06.2026 09:15:40] Checking Existing File: 4U5T-14G422-BCM_1748464896000.TAR.GZ
[01.06.2026 09:15:40] Copying: 4U5T-14G422-BCM_1748464896000.TAR.GZ
[01.06.2026 09:21:53] Validating: 4U5T-14G422-BCM_1748464896000.TAR.GZ
[01.06.2026 09:23:35] Copied: 4U5T-14G422-BCM_1748464896000.TAR.GZ
[01.06.2026 09:23:35] Checking Existing File: 4U5T-14G422-BDM_1748465073000.TAR.GZ
[01.06.2026 09:23:35] Copying: 4U5T-14G422-BDM_1748465073000.TAR.GZ
[01.06.2026 09:30:46] Validating: 4U5T-14G422-BDM_1748465073000.TAR.GZ
[01.06.2026 09:32:40] Copied: 4U5T-14G422-BDM_1748465073000.TAR.GZ
[01.06.2026 09:32:40] Checking Existing File: 1U5T-14G424-BP_1748959609000.TAR.GZ
[01.06.2026 09:32:40] Copying: 1U5T-14G424-BP_1748959609000.TAR.GZ
[01.06.2026 09:32:40] Validating: 1U5T-14G424-BP_1748959609000.TAR.GZ
[01.06.2026 09:32:40] Copied: 1U5T-14G424-BP_1748959609000.TAR.GZ
[01.06.2026 09:32:40] Generating reformat.lst
[01.06.2026 09:32:40] Generating autoinstall.lst
[01.06.2026 09:32:40] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!