MEM_ERR01 Every time I pug in the USB

MEM_ERR01 Every time I pug in the USB in the vehicle. 2024 Ford Transit USA


SYNC Region: NA

Navigation Variant: Non Nav

Manufacturer Year: MY20

Install Type: OEM Replacement

Old SYNC Version: 3.4.21020

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
MEM_ERR01

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.14.2.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

    CYANLABS - SYN3 UPDATER - V2.14.2.0
  Branch: Stable
  Operating System: Microsoft Windows 11 Pro (2009)
  
  PREVIOUS CONFIGURATION
  Version: 3.4.21020
  Region: NA
  Navigation: False
  Install Mode: Auto-Detect (autoinstall)
  Install Mode Overridden: False
  My20 Protection Enabled: Auto-Detect
  
  DESTINATION DETAILS
  Mode: Drive
  Model: PNY USB 2.0 FD USB Device
  Size: 28.9GB
  FileSystem: exFAT
  Partition Type: MBR
  
  AUTOINSTALL.LST
  ; CyanLabs Syn3Updater 2.14.2.0 Stable - Autoinstall Mode - Sync 3.4.23188 NA
  
  [SYNCGen3.0_ALL_PRODUCT]
  Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
  Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
  Item2 = VOICE - 5U5T-14G391-CS_1660783942000.TAR.GZ
  Open2 = SyncMyRide\5U5T-14G391-CS_1660783942000.TAR.GZ
  Item3 = GRACENOTES - 4U5T-14G423-CC_1615429225000.TAR.GZ
  Open3 = SyncMyRide\4U5T-14G423-CC_1615429225000.TAR.GZ
  Item4 = APPS - NU5T-14G381-AE_1778770590000.TAR.GZ
  Open4 = SyncMyRide\NU5T-14G381-AE_1778770590000.TAR.GZ
  Options = AutoInstall
  
  
  FILES (4)
  PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
  5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
  4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
  NU5T-14G381-AE_1778770590000.TAR.GZ (869.9MB)
  
  LOG
  [8/19/2026 11:40:36 AM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: Non Nav APIM 
  [8/19/2026 11:40:36 AM] Install Mode: Auto-Detect (autoinstall) Forced: False 
  [8/19/2026 11:40:36 AM] MY20 Protection: Auto-Detect 
  [8/19/2026 11:40:36 AM] Formatting USB drive
  [8/19/2026 11:40:36 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
  [8/19/2026 11:40:44 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
  [8/19/2026 11:40:44 AM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
  [8/19/2026 11:40:44 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
  [8/19/2026 11:40:44 AM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
  [8/19/2026 11:40:44 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
  [8/19/2026 11:40:44 AM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
  [8/19/2026 11:41:21 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
  [8/19/2026 11:41:22 AM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ 
  [8/19/2026 11:41:22 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
  [8/19/2026 11:41:22 AM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
  [8/19/2026 11:42:17 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
  [8/19/2026 11:42:18 AM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ 
  [8/19/2026 11:42:18 AM] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ 
  [8/19/2026 11:42:18 AM] Downloading: NU5T-14G381-AE_1778770590000.TAR.GZ
  [8/19/2026 11:43:55 AM] Validating: NU5T-14G381-AE_1778770590000.TAR.GZ 
  [8/19/2026 11:43:57 AM] Downloaded: NU5T-14G381-AE_1778770590000.TAR.GZ 
  [8/19/2026 11:43:57 AM] Preparing USB drive
  [8/19/2026 11:43:57 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
  [8/19/2026 11:43:57 AM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
  [8/19/2026 11:43:57 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
  [8/19/2026 11:43:57 AM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
  [8/19/2026 11:43:57 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
  [8/19/2026 11:43:57 AM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
  [8/19/2026 11:44:43 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
  [8/19/2026 11:44:54 AM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
  [8/19/2026 11:44:54 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
  [8/19/2026 11:44:54 AM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
  [8/19/2026 11:46:34 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
  [8/19/2026 11:46:45 AM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
  [8/19/2026 11:46:45 AM] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ 
  [8/19/2026 11:46:45 AM] Copying: NU5T-14G381-AE_1778770590000.TAR.GZ 
  [8/19/2026 11:49:19 AM] Validating: NU5T-14G381-AE_1778770590000.TAR.GZ 
  [8/19/2026 11:49:37 AM] Copied: NU5T-14G381-AE_1778770590000.TAR.GZ 
  [8/19/2026 11:49:37 AM] Generating Autoinstall.lst
  [8/19/2026 11:49:37 AM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 
  

Try this Sync 3.4 NON-NAV APIM: Failure to Update to Newer Version Sync 3.4

Thanks . I’ll read through that post and try what it suggests. I’ll report back

SaNdMaN I ran the APIM Interrogator utility (see below). You can see that the issue is not available memory as it has 1.7G free. Please advise. Thank you!

VIN:
APIM Model: KU5T-14G371-BDG
APIM Type: Non-Navigation
APIM Size: 8GB
APIM Free Space: 1.7G
Version 3.4.21020 (5U5T-14G381-ER)

8/19/2026 6:37:10 PM +00:00

Partition Type = Free / Total
/fs/Nuance/ = 3.0M / 465M
/fs/Nuance/grace = 5.5M / 777M
/fs/rwdata/ = 810M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 90M / 90M
/fs/mp/ = 133M / 1.4G
/fs/images/ = 1.7G / 3.0G

Installed Packages
5U5T-14G391-CN
4U5T-14G423-CB

APIM AsBuilt
DE00: 2A2A0C02000008060080
DE01: 55530105C082019028B00405
DE02: 0000010100
DE03: 00000AF1140001
DE04: 17FC181A39D0
DE05: 50
DE06: 2A003300000000A3B4000056567400C7