Mem_Err01 when try ing to update to latest map version

Based on that file, you are trying to install these files.

4U5T-14G422-BAF
4U5T-14G422-BBF
4U5T-14G422-BCF
4U5T-14G422-BDF

All these files are NAV_VOICE, no MAP.

But based on the xml file you provided you have these files already installed

Installed Packages
1U5T-14G421-BAH
1U5T-14G421-BBH
1U5T-14G421-BCH
1U5T-14G421-BDH
1U5T-14G421-BEH
1U5T-14G421-BFH
1U5T-14G421-BGH
1U5T-14G421-BHH
1U5T-14G421-BJH
1U5T-14G658-AG
4U5T-14G422-BAF <<<< the lst file mentions this one
4U5T-14G422-BDF <<<< the lst file mentions this one
1U5T-14G424-BK
4U5T-14G423-AC
5U5T-14G391-AK

What’s the source of the xml file you provided?
Ford’s USB or Syn3updater’s?

sync updater

Didn’t Ford’s create one?

not while I was trying to update with the version I’ve downloaded this morning

would selecting the next sync version + maps solve my issue or is that likely to go wrong as well?

At this point, you have 2 options:

A) Keep trying Ford’s, I think there were cases where they pushed updates “by parts”, which seems to be your case. But for that to work, Ford needs to know what’s on the unit, that’s why I asked if the previous USB produced an XML file to send to Ford.

B) Use syn3updater from now on. You can follow this tutorial to the letter " Tutorial: 2020 North America 2.20 Map Installation (Stand-Alone without Reformat) with Updated NAV_Voice 06/21/2021 ", you can also use Syn3updater to generate the USB. It’s a lengthy process, so plan ahead to avoid interrupting it or having the engine turned off in the middle of the process. The tutorial is for NA maps, but general principle is the same for EU. It will take 1.5 / 2 hours since autoinstall.lst will have multiple sections (reboots).

Again, since your unit is MY20, keep MY20 protection active in Syn3updater since you cannot reformat the unit.

I’ve already answered this question, the answer is and will be the same.

Small Question
In the Syn3updater I have not selected the usb drive
under new version I selected
Region : Europe
Version 3.4.21194
For Cardversion I have the following options
Keep existing cards
F11(2021) EU(05-2022)
F10(2020 EU(03-2021)
F09 which would be a downgrade
Please advise what card version I should select here.

1 Like

F11, since you want to upgrade from F10 which you said you have.
Again, make sure MY20 protection is active, it should say “autoinstall” at the bottom left.
You could ignore APPS, VOICE and ENH_DAB packages since those are for Sync3, which you are not going to upgrade. I would try GN, MAPS, VOICE_NAV and LICENSE.

okay will do question is there a specific reason for downloading the files to your harddrive first instead of letting SYN3updater creating the USB for you?

Not sure what you mean, but Syn3updater can’t create something without the needed files.
Is like making a pizza without the ingredients.

Syn3updater will download the files to your local drive and validate they are ok.
If they do, it creates the USB and then validate the files on USB again.

Not sure what you mean, but Syn3updater can’t create something without the needed files.
Is like making a pizza without the ingredients.

makes sense was not aware that by not selecting the USB drive first that the files are downloaded and during the same process the USB drive would be created after all the files are downloaded and checked

That’s up to you, the tool gives you both options.
You can just download and validate the needed files for later use or have the tool create the USB for you.
A practical case use of the “download only” function is if for some reason you do not have an USB on you at the time, you can download the files beforehand to gain some time. Once you get an USB drive you repeat the process but Syn3updater won’t re-download the files, just validate them and then create the USB.

There’s another option that’s to download the files and generate the needed lst files into a folder for you to later copy them onto an USB.
This latest one is not really recommended because there’s no integrity check when you manually copy them onto the USB.

still trying to download the files but it’s now the 3rd time that the file 1U5T-14G421-BFJ_164401064000.TAR.GZ errors out with a failed to validate 3 times error any suggestions?

Assuming you have enough free space on the device, try setting a single download connection in syn3updater’s settings. If that also fails, can you try a different internet connection?.

all files have been downloaded correctly and are on the USB. Question is there any specific reason that you have to perform a master reset after the installation(just for my understanding)

As stated in the documentation, many bug’s can occur without a master reset.

Update: still busy With upgrading went through fitst reboot cycle can see under Settings automatic system updates That the system is updaten today at 11h42. After the first reboot cycle I got thé notification that the system was updating which disappeared after a while. I’m now 1 h20 into this cycle with out anything happens. Do I quit the installation or let it continue? Feature request is there a possibility to get a progress bar included that would be a great feature

If you are not using a reformat install and are EU you will be looking at like 1.5-2.5 hours

These are not my packages, these are fords, I can’t add a progress bar

Well I think something went wrong I’ve been on the road for 4 hours and Noticed that my volume up and down was not working also removing the usb drive didn’t throw me an error message. Navigation is working without the voices at this point.

this is the content of my SyncmyRide folder
image
and this is the autoinstall.lst

; CyanLabs Syn3Updater 2.11.1.0 Stable - Autoinstall Mode - Sync 3.4.21194 EU

[SYNCGen3.0_3.0.1_PRODUCT]
Item1 = MAP_LICENSE - 1U5T-14G424-BL_1646159765000.TAR.GZ
Open1 = SyncMyRide\1U5T-14G424-BL_1646159765000.TAR.GZ
Item2 = MAP - 1U5T-14G421-BHJ_1644011371000.TAR.GZ
Open2 = SyncMyRide\1U5T-14G421-BHJ_1644011371000.TAR.GZ
Item3 = VOICE_NAV - 4U5T-14G422-BAG_1644245686000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G422-BAG_1644245686000.TAR.GZ
Item4 = MAP - 1U5T-14G421-BCJ_1644009116000.TAR.GZ
Open4 = SyncMyRide\1U5T-14G421-BCJ_1644009116000.TAR.GZ
Item5 = MAP - 1U5T-14G421-BDJ_1644009729000.TAR.GZ
Open5 = SyncMyRide\1U5T-14G421-BDJ_1644009729000.TAR.GZ
Options = AutoInstall

[SYNCGen3.0_3.0.1]
Item1 = MAP - 1U5T-14G421-BFJ_1644010644000.TAR.GZ
Open1 = SyncMyRide\1U5T-14G421-BFJ_1644010644000.TAR.GZ
Item2 = MAP - 1U5T-14G421-BGJ_1644011311000.TAR.GZ
Open2 = SyncMyRide\1U5T-14G421-BGJ_1644011311000.TAR.GZ
Item3 = VOICE_NAV - 4U5T-14G422-BDG_1644012081000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G422-BDG_1644012081000.TAR.GZ
Item4 = APPS - 5U5T-14G381-ET_1627475308000.TAR.GZ
Open4 = SyncMyRide\5U5T-14G381-ET_1627475308000.TAR.GZ
Item5 = MAP - 1U5T-14G421-BBJ_1644008981000.TAR.GZ
Open5 = SyncMyRide\1U5T-14G421-BBJ_1644008981000.TAR.GZ
Item6 = MAP - 1U5T-14G421-BJJ_1644011473000.TAR.GZ
Open6 = SyncMyRide\1U5T-14G421-BJJ_1644011473000.TAR.GZ
Options = AutoInstall, Include, Transaction

[SYNCGen3.0_ALL]
Item1 = MAP - 1U5T-14G421-BAJ_1644010894000.TAR.GZ
Open1 = SyncMyRide\1U5T-14G421-BAJ_1644010894000.TAR.GZ
Item2 = VOICE_NAV - 4U5T-14G422-BBG_1644011700000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G422-BBG_1644011700000.TAR.GZ
Item3 = MAP - 1U5T-14G421-BEJ_1644010041000.TAR.GZ
Open3 = SyncMyRide\1U5T-14G421-BEJ_1644010041000.TAR.GZ
Item4 = VOICE_NAV - 4U5T-14G422-BCG_1644011850000.TAR.GZ
Open4 = SyncMyRide\4U5T-14G422-BCG_1644011850000.TAR.GZ
Options = Delay, Include, Transaction

this is my interrogator log
Sync_NZ2V01F4_WF0FXXWxxxx.xml (11,1 KB) where it seems that it did the install but does not show it in the menu’s which is confusing

After restarting my system the navigation voices was back