Tutorial: 2020 North America 2.20 Map Installation (Stand-Alone without Reformat) with Updated NAV_Voice 06/21/2021

Tutorial: 2020 North America 2.20 Map Installation (Stand-Alone without Reformat) with Updated NAV_Voice 06/21/2021 https://community.cyanlabs.net/uploads/default/original/2X/e/edd72f2a85536096b670175924b702bd69ca90df.jpeg
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Tutorial: 2020 North America 2.20 Map Installation (Stand-Alone without Reformat) with Updated NAV_Voice 06/21/2021

Read this document fully before starting any actions. It is your responsibility to follow the instructions as outlined below.

General

Although this tutorial is targeted for MY20+ Ford and Lincoln vehicles equipped with Sync 3.2/3.3/3.4 and factory navigation, this procedure can be used for MY18.5 Ford and Lincoln vehicles equipped with Sync 3.2/3.3/3.4 and factory navigation.

NOTES:

  • This process does not use the reformat tool and is safe for MY20+ vehicles.
  • This tutorial is targeted for MY20+ Ford and Lincoln vehicles equipped with Sync 3.2/3.3/3.4 and factory Navigation. The maps are not compatible with Sync 2 and 3.0 versions. DO NOT attempt to place maps on a NON-NAV Sync APIM.
  • DO NOT use this procedure to try to place US maps on another region APIM.
  • It is advised that you run the APIM Interrogator Utility to determine the specifics of your Sync unit installed in your vehicle. This can be done thru the Syn3 Updater in the Tools section or manually following the tutorial, Tutorial: APIM Interrogator Utility - CyanLabs.
  • It is recommended using a USB 3.0 drive with at least 32 GB of storage.
  • This installation consists of multiple reboots, in which the vehicle ignition must remain on throughout the process. DO NOT REMOVE THE USB UNTIL THE ENTIRE PROCESS HAS COMPLETED.
  • A ‘Master Reset’ will be performed at the end of this procedure.

If you already have NA 2.20 Maps and the NAV_Voice files installed, you can install the Updated NAV_Voice 06/21/2021 files separately using autoinstall to update your navigation. See the end of this tutorial for instructions.

NAV_Voice files released 21 June 2021:

  • 4U5T-14G422-CAJ_1626961442000.TAR.GZ (US English)
  • 4U5T-14G422-CBJ_1626962550000.TAR.GZ (Spanish)
  • 4U5T-14G422-CCJ_1626963400000.TAR.GZ (French)

USB Preparation Instructions

  1. Download the required files. The files can be downloaded with the Syn3 Updater - CyanLabs, although the downgrade and reformat installation as outlined by the app will not be used. The files are also available in the Software Database - CyanLabs.
    a. If using the Syn3 Updater, configure the app for your vehicle. Follow the instructions in the app and on the website.
    b. Select ‘NO USB’.
    c. Scroll through the files and deselect the Voice, ENH_DAB, and Gracenotes files in the Syn3 Updater. Keep the APP, Maps, NAV_Voice, and Map License files. (The APP file will not be used but is required to facilitate the download.)
    d. Start the process and download the files to the Syn3Updater folder under /Downloads.

  2. Place the Map and NAV_Voice files on the USB drive.
    a. Open the Syn3Updater folder under /Downloads.
    b. Select the following 13 files and transfer them to the USB under the SyncMyRide folder.

  • MAP=4U5T-14G421-CAD_1615428059000.TAR.GZ
  • MAP=4U5T-14G421-CBD_1615428261000.TAR.GZ
  • MAP=4U5T-14G421-CCD_1615428361000.TAR.GZ
  • MAP=4U5T-14G421-CDD_1615428467000.TAR.GZ
  • MAP=4U5T-14G421-CED_1615428554000.TAR.GZ
  • MAP=4U5T-14G421-CFD_1615428639000.TAR.GZ
  • MAP=4U5T-14G421-CGD_1615428721000.TAR.GZ
  • MAP=4U5T-14G421-CHD_1615428793000.TAR.GZ
  • MAP=4U5T-14G421-CJD_1615428865000.TAR.GZ
  • VOICE_NAV=4U5T-14G422-CAJ_1626961442000.TAR.GZ
  • VOICE_NAV=4U5T-14G422-CBJ_1626962550000.TAR.GZ
  • VOICE_NAV=4U5T-14G422-CCJ_1626963400000.TAR.GZ
  • MAP_LICENSE=4U5T-14G424-CD_1616778089000.TAR.GZ
  1. In the root of the USB, place file DONTINDX.MSA. This is a blank text file with an MSA extension to prevent indexing by the Sync system. This can be used from previous installations if you have one.

  2. Create the autoinstall.lst file.
    a. In a plain text editor, like notepad, create a file named “autoinstall.lst”. Make sure there is not a .TXT extension, this must be a .LST extension.
    b. Copy and paste (as plain text) the following text into the autoinstall.lst file and save the file.

    [SYNCGen3.0_3.2.20339_PRODUCT]
    Item1 = MAP_LICENSE - 4U5T-14G424-CD_1616778089000.TAR.GZ
    Open1 = SyncMyRide\4U5T-14G424-CD_1616778089000.TAR.GZ
    Item2 = MAP - 4U5T-14G421-CAD_1615428059000.TAR.GZ
    Open2 = SyncMyRide\4U5T-14G421-CAD_1615428059000.TAR.GZ
    Item3 = MAP - 4U5T-14G421-CBD_1615428261000.TAR.GZ
    Open3 = SyncMyRide\4U5T-14G421-CBD_1615428261000.TAR.GZ
    Item4 = MAP - 4U5T-14G421-CCD_1615428361000.TAR.GZ
    Open4 = SyncMyRide\4U5T-14G421-CCD_1615428361000.TAR.GZ
    Item5 = MAP - 4U5T-14G421-CDD_1615428467000.TAR.GZ
    Open5 = SyncMyRide\4U5T-14G421-CDD_1615428467000.TAR.GZ
    Options = AutoInstall

    [SYNCGen3.0_3.2.20339]
    Item1 = MAP - 4U5T-14G421-CFD_1615428639000.TAR.GZ
    Open1 = SyncMyRide\4U5T-14G421-CFD_1615428639000.TAR.GZ
    Item2 = MAP - 4U5T-14G421-CGD_1615428721000.TAR.GZ
    Open2 = SyncMyRide\4U5T-14G421-CGD_1615428721000.TAR.GZ
    Item3 = MAP - 4U5T-14G421-CHD_1615428793000.TAR.GZ
    Open3 = SyncMyRide\4U5T-14G421-CHD_1615428793000.TAR.GZ
    Item4 = MAP - 4U5T-14G421-CJD_1615428865000.TAR.GZ
    Open4 = SyncMyRide\4U5T-14G421-CJD_1615428865000.TAR.GZ
    Options = AutoInstall, Include, Transaction

    [SYNCGen3.0_ALL]
    Item1 = MAP - 4U5T-14G421-CED_1615428554000.TAR.GZ
    Open1 = SyncMyRide\4U5T-14G421-CED_1615428554000.TAR.GZ
    Item2 = VOICE_NAV - 4U5T-14G422-CAJ_1626961442000.TAR.GZ
    Open2 = SyncMyRide\4U5T-14G422-CAJ_1626961442000.TAR.GZ
    Item3 = VOICE_NAV - 4U5T-14G422-CBJ_1626962550000.TAR.GZ
    Open3 = SyncMyRide\4U5T-14G422-CBJ_1626962550000.TAR.GZ
    Item4 = VOICE_NAV - 4U5T-14G422-CCJ_1626963400000.TAR.GZ
    Open4 = SyncMyRide\4U5T-14G422-CCJ_1626963400000.TAR.GZ
    Options = Delay, Include, Transaction

  3. Copy the autoinstall.lst file to the root of the USB.

  4. The file structure for the USB should now be like this:

Usb (root)

autoinstall.lst
DONTINDX.MSA
SyncMyRide (folder)

4U5T-14G421-CAD_1615428059000.TAR.GZ
4U5T-14G421-CBD_1615428261000.TAR.GZ
4U5T-14G421-CCD_1615428361000.TAR.GZ
4U5T-14G421-CDD_1615428467000.TAR.GZ
4U5T-14G421-CED_1615428554000.TAR.GZ
4U5T-14G421-CFD_1615428639000.TAR.GZ
4U5T-14G421-CGD_1615428721000.TAR.GZ
4U5T-14G421-CHD_1615428793000.TAR.GZ
4U5T-14G421-CJD_1615428865000.TAR.GZ
4U5T-14G422-CAJ_1626961442000.TAR.GZ
4U5T-14G422-CBJ_1626962550000.TAR.GZ
4U5T-14G422-CCJ_1626963400000.TAR.GZ
4U5T-14G424-CD_1616778089000.TAR.GZ

Installation Instructions

NOTES:

  • This installation consists of multiple reboots, through which the vehicle ignition must remain on during the process. It is advised to either drive the vehicle (running) or place the vehicle on a battery charger for the duration of the process. If for some reason the process is interrupted because the vehicle shut down, just start the process over, it will resume.
  • It may be required to delete the Gracenotes file if the update does not initialize properly and shows MEM_ERR01 – Error is MEM_NOSPACE_TO_COPY. Instructions on removal of Gracenotes can be found at Tutorial: Removal of Gracenotes - CyanLabs.
  • DO NOT REMOVE THE USB UNTIL THE ENTIRE PROCESS HAS COMPLETED. The process for NA 2.20 map installation will take approximately 90 minutes.
  1. Place the vehicle ignition on, as outlined above.

  2. Remove all usb devices and usb connected phones from the system. Bluetooth connections are safe.

  3. Insert the USB drive created above.
    a. The following messages will appear, select ‘Next’/’Yes’ to proceed.
    b. Once the procedure starts, avoid disturbing the system while the installation is in process. Let the system advance automatically.
    Map Software Update Detected 2
    Map Software Update Detected 1
    c. The first section of the autoinstall will take approximately 20-25 minutes to complete. Once this completes, the following message will appear. DO NOT REMOVE THE USB, DO NOT KEY CYCLE THE VEHICLE.
    Second Reboot Key Cycle
    First Reboot Restarting System
    d. The second section of the autoinstall again will take approximately 20-25 minutes to complete. Once this completes, restarting messages will appear as above. DO NOT REMOVE THE USB, DO NOT KEY CYCLE THE VEHICLE.
    Second Reboot Restarting System
    e. The third section of the autoinstall again will take approximately 30-35 minutes to complete. Once this completes, the restarting messages will appear as above. DO NOT REMOVE THE USB, DO NOT KEY CYCLE THE VEHICLE.
    Second Reboot Restarting System
    f. Once the system reboots, the ‘Installation Complete’ message will appear. The display of this message may take some time depending on the APIM model and year. Once the message appears, it is safe to remove the USB.
    Installation Complete Remove USB
    g. At this point navigate to the ‘About Sync’ screen and verify the successful installation of the NA 2.20 maps. (Disregard the Gracenotes status in this image.)
    Info Screen

  4. Check the Navigation and wait for the maps to completely load. This might still be a few minutes, depending on the APIM model. Do not connect usb devices at this time.

Master Reset Required

Once the Sync system seems stable and the maps are loaded, perform a ‘Master Reset’. Once the reset is finished and the system has rebooted, you can now re-pair your phones and make other adjustments. This would be a good time to update to the latest APP, Voice, and Gracenotes versions if desired.

SiriusXM Logos:

Any logos that have changed may be missing after the reset. You may have to let the car run for an hour or so tuned into SXM after the master reset for these to repopulate. You can also go to the SiriusXM website and perform a signal refresh if you want them to populate quicker. The logos refresh takes time as we have seen in the past.

Once this process is complete and the latest APP, Voice, and Gracenotes versions have been installed, run the APIM Interrogator Utility, and check the results are similar to the below data.

Version: (Sync version)
APIM Model: (your model number)
APIM Type: Navigation
APIM Size: 32GB
APIM Free Space: 4.3G
(Time and Date)

Partition Type = Free / Total
/fs/sd/MAP/ = 12M / 1.4G
/fs/sd/MAP/ = 12M / 1.4G
/fs/sd/MAP/ = 13M / 1.4G
/fs/sd/MAP/ = 10M / 1.4G
/fs/sd/MAP/ = 2.8M / 937M
/fs/sd/MAP/ = 8.5M / 1.3G
/fs/sd/MAP/ = 14M / 1.7G
/fs/sd/MAP/ = 17M / 1.7G
/fs/sd/MAP/ = 7.2M / 1.4G
/fs/Nuance/ = 16M / 1.6G
/fs/Nuance/ = 10M / 1.1G
/fs/Nuance/ = 25M / 2.6G
/fs/Nuance/ = 3.0M / 465M
/fs/Nuance/grace = 5.5M / 777M
/fs/rwdata/ = 771M / 1.2G (Free space approx., may vary slightly)
/fs/rwdata/quip/ = 35M / 35M (Free space approx., may vary slightly)
/fs/rwdata/quip/ = 84M / 90M (Free space approx., may vary slightly)
/fs/mp/ = 133M / 1.4G
/fs/images/ = 4.3G / 25G

NOTE:
Thanks to @MKFlyers2K for helping with the testing, tutorial, and pictures.

File Data

These are the files available for NA 2.20 Maps and NAV_Voice with region, language, and file size details:
4U5T-14G421-CAD 1.1Gb Sync3 v3.2.20339 NA.2.20 (07.08.2020) (NA Map)
4U5T-14G421-CBD 1.1Gb Sync3 v3.2.20339 NA.2.20 (NA Map ext.)
4U5T-14G421-CCD 1Gb Sync3 v3.2.20339 NA.2.20 (NA US West)
4U5T-14G421-CDD 1.2Gb Sync3 v3.2.20339 NA.2.20 (NA US Central)
4U5T-14G421-CED 1Gb Sync3 v3.2.20339 NA.2.20 (NA US North Mid)
4U5T-14G421-CFD 1Gb Sync3 v3.2.20339 NA.2.20 (NA US Northeast)
4U5T-14G421-CGD 1.1Gb Sync3 v3.2.20339 NA.2.20 (NA US Southeast)
4U5T-14G421-CHD 990Mb Sync3 v3.2.20339 NA.2.20 (NA Canada)
4U5T-14G421-CJD 658Mb Sync3 v3.2.20339 NA.2.20 (NA Mexico)

4U5T-14G422-CAJ 1.28Gb Sync3 v3.2.21172 NA. (06.21.2021) (ENU)
4U5T-14G422-CBJ 772Mb Sync3 v3.2.21172 NA. (06.21.2021) (SPM)
4U5T-14G422-CCJ 549Mb Sync3 v3.2.21172 NA. (06.21.2021) (FRC)

4U5T-14G424-CD 2KB 4U5T-14G421-C*D NA.2.20 (07.08.2020)

NAV_Voice Files Released 21 June 2021

If you already have NA 2.20 Maps and NAV_Voice files installed, you can install the NAV_Voice files separately to update your navigation. To install only the NAV_Voice files you will need to download the files below and create an autoinstall.lst file for the installation. This installation must be performed in 2 sections with reboot as the NA NAV APIM will not normally have enough storage to process the above files together. This process will install the first NAV_Voice file, reboot the APIM, then install the remaining files. Failure to reboot will not delete the old voice.img and rename ‘voice_new.img’ to ‘voice.img’. This will result in the failure of the installation. The APIM must be rebooted after the installation is completely finished. It is normally not necessary to perform a Master Reset after this installation, as these are image files being placed in the storage, as opposed to application files.

Required Files:
4U5T-14G422-CAJ_1626961442000.TAR.GZ (US English)
4U5T-14G422-CBJ_1626962550000.TAR.GZ (Spanish)
4U5T-14G422-CCJ_1626963400000.TAR.GZ (French)

USB Preparation Instructions - 06/2021

  1. Download the required files. The files can be downloaded at Software Database - CyanLabs.
  2. In a plain text editor, like notepad, create a file named “autoinstall.lst”. Make sure there is not a .TXT extension, this must be a .LST extension. Copy and paste (as plain text) the following text into the autoinstall.lst file and save the file.

; SYNC3 Consumer Assembly Upgrade - Only for Nav/NA assemblies.

[SYNCGen3.0_ 3.2.21172_PRODUCT]
Item1 = 4U5T-14G422-CAJ_1626961442000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G422-CAJ_1626961442000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = 4U5T-14G422-CBJ_1626962550000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G422-CBJ_1626962550000.TAR.GZ
Item2 = 4U5T-14G422-CCJ_1626963400000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G422-CCJ_1626963400000.TAR.GZ
Options = Delay,Include,Transaction

  1. Copy the files to the USB.
    a. Select the following 3 files and transfer them to the USB under the SyncMyRide folder.
    b. In the root of the USB, place file DONTINDX.MSA. This is a blank text file with an MSA extension to prevent indexing by the Sync system. This can be used from previous installations if you have one.
    c. Copy the autoinstall.lst file to the root of the USB.
    d. The file structure for the USB should now be like this:

Usb (root)

autoinstall.lst
DONTINDX.MSA
SyncMyRide (folder)

4U5T-14G422-CAJ_1626961442000.TAR.GZ
4U5T-14G422-CBJ_1626962550000.TAR.GZ
4U5T-14G422-CCJ_1626963400000.TAR.GZ

Installation Instructions - 06/2021

  • This installation consists of multiple reboots, through which the vehicle ignition must remain on during the process. It is advised to either drive the vehicle (running) or place the vehicle on a battery charger for the duration of the process. If for some reason the process is interrupted because the vehicle shut down, just start the process over, it will resume.
  • It may be required to delete the Gracenotes file if the update does not initialize properly and shows MEM_ERR01 – Error is MEM_NOSPACE_TO_COPY. Instructions on removal of Gracenotes can be found at Tutorial: Removal of Gracenotes - CyanLabs.
  • DO NOT REMOVE THE USB UNTIL THE ENTIRE PROCESS HAS COMPLETED. The process for NAV_Voice file installation will take approximately 20-25 minutes.
  1. Place the vehicle ignition on, as outlined above.

  2. Remove all usb devices and usb connected phones from the system. Bluetooth connections are safe.

  3. Insert USB drive created above.
    a. The first section of the autoinstall will take approximately 10-12 minutes to complete. Once this completes, the following message will appear. DO NOT REMOVE THE USB, DO NOT KEY CYCLE THE VEHICLE.
    Key Cycle Required
    Restarting System
    b. The second section of the autoinstall will take approximately 10-12 minutes to complete. Once this completes, the ‘Installation Complete’ message will appear. Once the message appears, it is safe to remove the USB.
    Installation Complete
    d. Once the USB is removed, manually reboot the APIM. This is NOT optional.
    e. Wait for the reboot to complete and wait for the maps to completely load. This might still be a few minutes, depending on the APIM model. Do not connect usb devices at this time.
    f. Check the Navigation for proper operation.

  4. Once this process is complete, if desired, run the APIM Interrogator Utility and check the NAV_Voice files are installed. This can also be checked on the APIM Diagnostics IVSU screen, although that will only indicate the last file installed.

  5. Re-install Gracenotes if necessary.

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