MEM_ERR01 when try to map update

Ford SYNC 3 Support CyanLabs Update Support
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1

Hello, I had Sync 3.4.20136 and I updated the system to 3.4.23188 using USB from Ford page. I would like to update map now, but every time I try I have this error MEM_ERR01. Please give me some recommendation about what I’m doing wrong and what is suggested next step.

Model APIM: LU5T-14G371-CMG
Typ APIM: Navigation
Rozmiar APIM: 32GB
Wolne miejsce APIM: 6.5G
Wersja 3.4.23188 (NU5T-14G381-AD)

17.01.2000 13:12:40 +00:00

Partition Type = Free / Total
/fs/sd/MAP/ = 12M / 1.4G
/fs/sd/MAP/ = 36K / 1.4G
/fs/sd/MAP/ = 148K / 1.4G
/fs/sd/MAP/ = 12M / 1.3G
/fs/sd/MAP/ = 3.0M / 922M
/fs/sd/MAP/ = 9.3M / 1.3G
/fs/sd/MAP/ = 16M / 1.7G
/fs/sd/MAP/ = 17M / 1.7G
/fs/sd/MAP/ = 4.9M / 3.4G
/fs/sd/MAP/ = 6.4M / 1.3G
/fs/Nuance/ = 3.2M / 465M
/fs/Nuance/grace = 5.8M / 775M
/fs/rwdata/ = 618M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 90M / 90M
/fs/mp/ = 84M / 1.4G
/fs/images/ = 6.5G / 25G

Installed Packages
1U5T-14G421-BAL
4U5T-14G421-CBG
4U5T-14G421-CGC
4U5T-14G423-CC
4U5T-14G421-CCC
5U5T-14G391-CS
4U5T-14G421-CDC
4U5T-14G421-CHC
4U5T-14G421-CJC
4U5T-14G424-CG
4U5T-14G421-CAG
4U5T-14G421-CEC
4U5T-14G421-CFC
1U5T-14G421-BFL

APIM AsBuilt
DE00: AA2A010210026900108A
DE01: 504C1704E40A4598A8B4C405
DE02: 0000000200
DE03: 00000090000001
DE04: 18061810290E
DE05: 80
DE06: 150033000003E8A4B6000056567F0088

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: MY20

Install Type: OEM

Old SYNC Version: 3.4.20136

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
MEM_ERR01

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.3.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.13.3.0
Branch: Stable
Operating System: Microsoft Windows 10 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: EU
Navigation: True
Install Mode: Auto-Wykrywanie (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: WŁĄCZONE

DESTINATION DETAILS
Mode: Drive
Model: SanDisk Ultra USB Device
Size: 28,6GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.3.0 Stable - Autoinstall Mode - Uaktualnij TYLKO Mapy EU

[SYNCGen3.0_3.0.1_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = MAP_LICENSE - 1U5T-14G424-BN_1727700842000.TAR.GZ
Open2 = SyncMyRide\1U5T-14G424-BN_1727700842000.TAR.GZ
Item3 = MAP - 1U5T-14G421-BHL_1723602658000.TAR.GZ
Open3 = SyncMyRide\1U5T-14G421-BHL_1723602658000.TAR.GZ
Item4 = VOICE_NAV - 4U5T-14G422-BAL_1723663279000.TAR.GZ
Open4 = SyncMyRide\4U5T-14G422-BAL_1723663279000.TAR.GZ
Item5 = VOICE_NAV - 4U5T-14G422-BBL_1723666341000.TAR.GZ
Open5 = SyncMyRide\4U5T-14G422-BBL_1723666341000.TAR.GZ
Item6 = MAP - 1U5T-14G421-BBL_1723560114000.TAR.GZ
Open6 = SyncMyRide\1U5T-14G421-BBL_1723560114000.TAR.GZ
Options = AutoInstall

[SYNCGen3.0_3.0.1]
Item1 = MAP - 1U5T-14G421-BFL_1723601450000.TAR.GZ
Open1 = SyncMyRide\1U5T-14G421-BFL_1723601450000.TAR.GZ
Item2 = MAP - 1U5T-14G421-BEL_1723601194000.TAR.GZ
Open2 = SyncMyRide\1U5T-14G421-BEL_1723601194000.TAR.GZ
Item3 = MAP - 1U5T-14G421-BCL_1723600422000.TAR.GZ
Open3 = SyncMyRide\1U5T-14G421-BCL_1723600422000.TAR.GZ
Item4 = VOICE_NAV - 4U5T-14G422-BCL_1723745202000.TAR.GZ
Open4 = SyncMyRide\4U5T-14G422-BCL_1723745202000.TAR.GZ
Options = AutoInstall, Include, Transaction

[SYNCGen3.0_ALL]
Item1 = MAP - 1U5T-14G421-BAL_1723658080000.TAR.GZ
Open1 = SyncMyRide\1U5T-14G421-BAL_1723658080000.TAR.GZ
Item2 = MAP - 1U5T-14G421-BGL_1723602075000.TAR.GZ
Open2 = SyncMyRide\1U5T-14G421-BGL_1723602075000.TAR.GZ
Item3 = VOICE_NAV - 4U5T-14G422-BDL_1723746662000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G422-BDL_1723746662000.TAR.GZ
Item4 = MAP - 1U5T-14G421-BDL_1723600797000.TAR.GZ
Open4 = SyncMyRide\1U5T-14G421-BDL_1723600797000.TAR.GZ
Item5 = MAP - 1U5T-14G421-BJL_1723602553000.TAR.GZ
Open5 = SyncMyRide\1U5T-14G421-BJL_1723602553000.TAR.GZ
Options = Delay, Include, Transaction


FILES (15)
PU5T-14G386-BB_1690840002000.TAR.GZ (3,2KB)
1U5T-14G421-BAL_1723658080000.TAR.GZ (2,5GB)
1U5T-14G421-BBL_1723560114000.TAR.GZ (539,6MB)
1U5T-14G421-BCL_1723600422000.TAR.GZ (1,8GB)
1U5T-14G421-BDL_1723600797000.TAR.GZ (1,1GB)
1U5T-14G421-BEL_1723601194000.TAR.GZ (1,8GB)
1U5T-14G421-BFL_1723601450000.TAR.GZ (2,5GB)
1U5T-14G421-BGL_1723602075000.TAR.GZ (2,1GB)
1U5T-14G421-BHL_1723602658000.TAR.GZ (2,6GB)
1U5T-14G421-BJL_1723602553000.TAR.GZ (26MB)
4U5T-14G422-BAL_1723663279000.TAR.GZ (2,4GB)
4U5T-14G422-BBL_1723666341000.TAR.GZ (2,3GB)
4U5T-14G422-BCL_1723745202000.TAR.GZ (1,7GB)
4U5T-14G422-BDL_1723746662000.TAR.GZ (2,1GB)
1U5T-14G424-BN_1727700842000.TAR.GZ (1,7KB)

LOG
[05.04.2025 14:52:24] Selected Region: EU - Release: Uaktualnij TYLKO Mapy - Map Version: F13 (2023) - EU (10 2024) 
[05.04.2025 14:52:24] Install Mode: Auto-Wykrywanie (autoinstall) Forced: False 
[05.04.2025 14:52:24] MY20 Protection: WŁĄCZONE 
[05.04.2025 14:52:24] Formatting USB drive
[05.04.2025 14:52:24] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[05.04.2025 14:52:31] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[05.04.2025 14:52:31] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[05.04.2025 14:52:31] Checking Existing File: 1U5T-14G421-BAL_1723658080000.TAR.GZ 
[05.04.2025 14:52:39] Validated: 1U5T-14G421-BAL_1723658080000.TAR.GZ (Skipping Download) 
[05.04.2025 14:52:39] Checking Existing File: 1U5T-14G421-BBL_1723560114000.TAR.GZ 
[05.04.2025 14:52:41] Validated: 1U5T-14G421-BBL_1723560114000.TAR.GZ (Skipping Download) 
[05.04.2025 14:52:41] Checking Existing File: 1U5T-14G421-BCL_1723600422000.TAR.GZ 
[05.04.2025 14:52:46] Validated: 1U5T-14G421-BCL_1723600422000.TAR.GZ (Skipping Download) 
[05.04.2025 14:52:46] Checking Existing File: 1U5T-14G421-BDL_1723600797000.TAR.GZ 
[05.04.2025 14:52:50] Validated: 1U5T-14G421-BDL_1723600797000.TAR.GZ (Skipping Download) 
[05.04.2025 14:52:50] Checking Existing File: 1U5T-14G421-BEL_1723601194000.TAR.GZ 
[05.04.2025 14:52:56] Validated: 1U5T-14G421-BEL_1723601194000.TAR.GZ (Skipping Download) 
[05.04.2025 14:52:56] Checking Existing File: 1U5T-14G421-BFL_1723601450000.TAR.GZ 
[05.04.2025 14:53:01] Validate: 1U5T-14G421-BFL_1723601450000.TAR.GZ (Failed!, Downloading)
[05.04.2025 14:53:01] Downloading: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[05.04.2025 14:57:34] Validating: 1U5T-14G421-BFL_1723601450000.TAR.GZ 
[05.04.2025 14:57:43] Downloaded: 1U5T-14G421-BFL_1723601450000.TAR.GZ 
[05.04.2025 14:57:43] Checking Existing File: 1U5T-14G421-BGL_1723602075000.TAR.GZ 
[05.04.2025 14:57:43] Downloading: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[05.04.2025 15:02:02] Validating: 1U5T-14G421-BGL_1723602075000.TAR.GZ 
[05.04.2025 15:02:09] Downloaded: 1U5T-14G421-BGL_1723602075000.TAR.GZ 
[05.04.2025 15:02:09] Checking Existing File: 1U5T-14G421-BHL_1723602658000.TAR.GZ 
[05.04.2025 15:02:09] Downloading: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[05.04.2025 15:09:02] Validating: 1U5T-14G421-BHL_1723602658000.TAR.GZ 
[05.04.2025 15:09:11] Downloaded: 1U5T-14G421-BHL_1723602658000.TAR.GZ 
[05.04.2025 15:09:11] Checking Existing File: 1U5T-14G421-BJL_1723602553000.TAR.GZ 
[05.04.2025 15:09:11] Downloading: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[05.04.2025 15:09:16] Validating: 1U5T-14G421-BJL_1723602553000.TAR.GZ 
[05.04.2025 15:09:16] Downloaded: 1U5T-14G421-BJL_1723602553000.TAR.GZ 
[05.04.2025 15:09:16] Checking Existing File: 4U5T-14G422-BAL_1723663279000.TAR.GZ 
[05.04.2025 15:09:16] Downloading: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[05.04.2025 15:26:53] Validating: 4U5T-14G422-BAL_1723663279000.TAR.GZ 
[05.04.2025 15:27:01] Downloaded: 4U5T-14G422-BAL_1723663279000.TAR.GZ 
[05.04.2025 15:27:01] Checking Existing File: 4U5T-14G422-BBL_1723666341000.TAR.GZ 
[05.04.2025 15:27:01] Downloading: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[05.04.2025 15:43:19] Validating: 4U5T-14G422-BBL_1723666341000.TAR.GZ 
[05.04.2025 15:43:27] Downloaded: 4U5T-14G422-BBL_1723666341000.TAR.GZ 
[05.04.2025 15:43:27] Checking Existing File: 4U5T-14G422-BCL_1723745202000.TAR.GZ 
[05.04.2025 15:43:27] Downloading: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[05.04.2025 15:55:04] Validating: 4U5T-14G422-BCL_1723745202000.TAR.GZ 
[05.04.2025 15:55:09] Downloaded: 4U5T-14G422-BCL_1723745202000.TAR.GZ 
[05.04.2025 15:55:09] Checking Existing File: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[05.04.2025 15:55:09] Downloading: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[05.04.2025 16:10:22] Validating: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[05.04.2025 16:10:29] Downloaded: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[05.04.2025 16:10:29] Checking Existing File: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[05.04.2025 16:10:29] Downloading: 1U5T-14G424-BN_1727700842000.TAR.GZ
[05.04.2025 16:10:29] Validating: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[05.04.2025 16:10:29] Downloaded: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[05.04.2025 16:10:29] Preparing USB drive
[05.04.2025 16:10:29] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[05.04.2025 16:10:29] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[05.04.2025 16:10:29] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[05.04.2025 16:10:29] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[05.04.2025 16:10:29] Checking Existing File: 1U5T-14G421-BAL_1723658080000.TAR.GZ 
[05.04.2025 16:10:29] Copying: 1U5T-14G421-BAL_1723658080000.TAR.GZ 
[05.04.2025 16:15:37] Validating: 1U5T-14G421-BAL_1723658080000.TAR.GZ 
[05.04.2025 16:15:59] Copied: 1U5T-14G421-BAL_1723658080000.TAR.GZ 
[05.04.2025 16:15:59] Checking Existing File: 1U5T-14G421-BBL_1723560114000.TAR.GZ 
[05.04.2025 16:15:59] Copying: 1U5T-14G421-BBL_1723560114000.TAR.GZ 
[05.04.2025 16:17:03] Validating: 1U5T-14G421-BBL_1723560114000.TAR.GZ 
[05.04.2025 16:17:07] Copied: 1U5T-14G421-BBL_1723560114000.TAR.GZ 
[05.04.2025 16:17:07] Checking Existing File: 1U5T-14G421-BCL_1723600422000.TAR.GZ 
[05.04.2025 16:17:07] Copying: 1U5T-14G421-BCL_1723600422000.TAR.GZ 
[05.04.2025 16:20:51] Validating: 1U5T-14G421-BCL_1723600422000.TAR.GZ 
[05.04.2025 16:21:06] Copied: 1U5T-14G421-BCL_1723600422000.TAR.GZ 
[05.04.2025 16:21:06] Checking Existing File: 1U5T-14G421-BDL_1723600797000.TAR.GZ 
[05.04.2025 16:21:06] Copying: 1U5T-14G421-BDL_1723600797000.TAR.GZ 
[05.04.2025 16:23:23] Validating: 1U5T-14G421-BDL_1723600797000.TAR.GZ 
[05.04.2025 16:23:32] Copied: 1U5T-14G421-BDL_1723600797000.TAR.GZ 
[05.04.2025 16:23:32] Checking Existing File: 1U5T-14G421-BEL_1723601194000.TAR.GZ 
[05.04.2025 16:23:32] Copying: 1U5T-14G421-BEL_1723601194000.TAR.GZ 
[05.04.2025 16:27:17] Validating: 1U5T-14G421-BEL_1723601194000.TAR.GZ 
[05.04.2025 16:27:33] Copied: 1U5T-14G421-BEL_1723601194000.TAR.GZ 
[05.04.2025 16:27:33] Checking Existing File: 1U5T-14G421-BFL_1723601450000.TAR.GZ 
[05.04.2025 16:27:33] Copying: 1U5T-14G421-BFL_1723601450000.TAR.GZ 
[05.04.2025 16:32:53] Validating: 1U5T-14G421-BFL_1723601450000.TAR.GZ 
[05.04.2025 16:33:15] Copied: 1U5T-14G421-BFL_1723601450000.TAR.GZ 
[05.04.2025 16:33:15] Checking Existing File: 1U5T-14G421-BGL_1723602075000.TAR.GZ 
[05.04.2025 16:33:15] Copying: 1U5T-14G421-BGL_1723602075000.TAR.GZ 
[05.04.2025 16:37:34] Validating: 1U5T-14G421-BGL_1723602075000.TAR.GZ 
[05.04.2025 16:37:53] Copied: 1U5T-14G421-BGL_1723602075000.TAR.GZ 
[05.04.2025 16:37:53] Checking Existing File: 1U5T-14G421-BHL_1723602658000.TAR.GZ 
[05.04.2025 16:37:53] Copying: 1U5T-14G421-BHL_1723602658000.TAR.GZ 
[05.04.2025 16:43:25] Validating: 1U5T-14G421-BHL_1723602658000.TAR.GZ 
[05.04.2025 16:43:49] Copied: 1U5T-14G421-BHL_1723602658000.TAR.GZ 
[05.04.2025 16:43:49] Checking Existing File: 1U5T-14G421-BJL_1723602553000.TAR.GZ 
[05.04.2025 16:43:49] Copying: 1U5T-14G421-BJL_1723602553000.TAR.GZ 
[05.04.2025 16:43:51] Validating: 1U5T-14G421-BJL_1723602553000.TAR.GZ 
[05.04.2025 16:43:51] Copied: 1U5T-14G421-BJL_1723602553000.TAR.GZ 
[05.04.2025 16:43:51] Checking Existing File: 4U5T-14G422-BAL_1723663279000.TAR.GZ 
[05.04.2025 16:43:51] Copying: 4U5T-14G422-BAL_1723663279000.TAR.GZ 
[05.04.2025 16:48:50] Validating: 4U5T-14G422-BAL_1723663279000.TAR.GZ 
[05.04.2025 16:49:11] Copied: 4U5T-14G422-BAL_1723663279000.TAR.GZ 
[05.04.2025 16:49:11] Checking Existing File: 4U5T-14G422-BBL_1723666341000.TAR.GZ 
[05.04.2025 16:49:11] Copying: 4U5T-14G422-BBL_1723666341000.TAR.GZ 
[05.04.2025 16:53:56] Validating: 4U5T-14G422-BBL_1723666341000.TAR.GZ 
[05.04.2025 16:54:16] Copied: 4U5T-14G422-BBL_1723666341000.TAR.GZ 
[05.04.2025 16:54:16] Checking Existing File: 4U5T-14G422-BCL_1723745202000.TAR.GZ 
[05.04.2025 16:54:16] Copying: 4U5T-14G422-BCL_1723745202000.TAR.GZ 
[05.04.2025 16:57:46] Validating: 4U5T-14G422-BCL_1723745202000.TAR.GZ 
[05.04.2025 16:58:01] Copied: 4U5T-14G422-BCL_1723745202000.TAR.GZ 
[05.04.2025 16:58:01] Checking Existing File: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[05.04.2025 16:58:01] Copying: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[05.04.2025 17:02:21] Validating: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[05.04.2025 17:02:39] Copied: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[05.04.2025 17:02:39] Checking Existing File: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[05.04.2025 17:02:39] Copying: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[05.04.2025 17:02:39] Validating: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[05.04.2025 17:02:39] Copied: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[05.04.2025 17:02:39] Generating Autoinstall.lst
[05.04.2025 17:02:39] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
2

Was this Bronco Sport from the US?

3

Correct, this is Bronco Sport imported from US. My issue is that I can’t search anything in EU map. As you can see in the log I have still installed NA maps and some of EU maps. Before update I was able to seach locations and navigate now I can’t. I just finished new try - I reduced the scope of update and installed only BAL and BFL files and insatlltion was completed without errors. But I still have some issue, I can’t seach anything in EU, but I can seach all location in NA maps. Any suggestions ?

4

I am not familiar with the EU stuff but I know you don’t want to format that APIM. There are several guys here that will be on at some point who know far more about installing the EU maps on a NA APIM than I do.

5

Hello.

We do not support changing regions, and that’s what you are trying to do.
Having said that, I’m sure you will find this guide helpful → Tutorial: Current EU Maps Installation on US Imported Vehicles

:warning: Do not reformat the unit with Syn3updater since it’s MY20, you will need to jailbreak it. Go over FMODS and see how.

1 Like
6

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