Missing speech in navigation maps F10

I updated the maps for my Focus 2017 to version F10, but somehow I don’t have the voice files installed. I would like to install them, but can this be done without installing the maps again? I tried it by disabling the nav-files, but that doesn’t seem to work.


SYNC Region: Europe

Navigation Variant: Yes

Install Type: Stock (Original Unit)

Old SYNC Version: 3.0.20204

New SYNC Version: 3.4.19101

Do you have a error message, if so what is it?
Nope.

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.11.4.0

Syn3 Updater Documentation Read: Yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.10.11.0
Branch: Stable
Operating System: Microsoft Windows 10 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.21265
Region: EU
Navigation: True
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Corsair Voyager USB Device
Size: 7,5GB
FileSystem: FAT32FAT32
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.10.11.0 Stable - Autoinstall Mode - Sync 3.4.19101 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = GRACENOTES - 4U5T-14G423-AA_123694.tar.gz
Open1 = SyncMyRide\4U5T-14G423-AA_123694.tar.gz
Options = AutoInstall


FILES (1)
4U5T-14G423-AA_123694.tar.gz (709,2MB)

LOG
[14/05/2022 18:24:47] Selected Region: EU - Release: Sync 3.4.19101 - Map Version: Behoud bestaande kaarten 
[14/05/2022 18:24:47] Install Mode: Auto-Detect (autoinstall) Forced: False 
[14/05/2022 18:24:47] MY20 Protection: Auto-Detect 
[14/05/2022 18:24:47] Formatting USB drive
[14/05/2022 18:24:47] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[14/05/2022 18:25:40] Checking Existing File: 4U5T-14G423-AA_123694.tar.gz 
[14/05/2022 18:25:40] Downloading: 4U5T-14G423-AA_123694.tar.gz
[14/05/2022 18:27:41] Validating: 4U5T-14G423-AA_123694.tar.gz 
[14/05/2022 18:27:43] Downloaded: 4U5T-14G423-AA_123694.tar.gz 
[14/05/2022 18:27:43] Preparing USB drive
[14/05/2022 18:27:43] Checking Existing File: 4U5T-14G423-AA_123694.tar.gz 
[14/05/2022 18:27:43] Copying: 4U5T-14G423-AA_123694.tar.gz 
[14/05/2022 18:29:52] Validating: 4U5T-14G423-AA_123694.tar.gz 
[14/05/2022 18:29:53] Copied: 4U5T-14G423-AA_123694.tar.gz 
[14/05/2022 18:29:53] Generating Autoinstall.lst
[14/05/2022 18:29:53] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

The log you provided is for installing gracenotes, not voice files. So it not working is expected.
Create the USB correctly and try again, should be an auto install.

Thanks for your answer. When I create the USB again, is it possible to just install the voice files, because even when I switch of the maps they are still copied to the usb.

Yes, you can.
But since you already installed maps, if you select “keep existing maps” it won’t give you the chance to select nav_voices.

Assuming you need to install nav voices and not voices, what you need to do is to create the USB like a normal upgrade WITH maps. Then, from the packages selection at the bottom, you only leave voice_nav selected.

Ok. Sounds logical. I followed the steps and it all went fine. But when uploading the XML file it gave me a error:

"The xml file you have selected does not contain a valid "ECU Delivery assembly number. Therefore Syn3 Updater can not determine if this is a MY20+APIM or not.

The XML file is generated either way, you can open it as text or upload it here…

Still no nav-voice although the update seemed to work…

Upload the interrogator log output, redact the VIN if you care about that.

I think something went wrong yesterday. I retried today, and was forced to also enable the apps package otherwise it would give an error. So I selected that, after that it took quiet a while before my usb-drive was ready. There are 4 big files (about 8 gb) now on the usb-drive. I assume these are all needed? (In that case I can try the install when I am longer on the road).

4 files for a nav APIM is probably not right, again log files are needed or we have no idea what on earth you are doing.

Good call, I forgot about that. Depending on some variables, that error will be displayed.
But until we see the logs and where we stand right now, this is me :point_down:

image

It’s only nav-voices, no maps. Although 8 gb for only voices seems a bit over the top…

Yeah I have no idea what your doing and we have still not got another log.

Lets simplify things: are you going to provide the requested information?. We requested it, multiple times.
There’s no point in continuing otherwise.

VIN:
Version 5U5T-14G381-EU
APIM Model: Unknown
APIM Type: Navigation
APIM Size: 64GB
APIM Free Space: 13G
07/08/2022 19:57:33 +00:00

Partition Type = Free / Total
/fs/sd/MAP/ = 892K / 1.1G
/fs/sd/MAP/ = 14M / 2.8G
/fs/sd/MAP/ = 14M / 2.3G
/fs/sd/MAP/ = 7.9M / 1.5G
/fs/sd/MAP/ = 17M / 2.2G
/fs/sd/MAP/ = 21M / 3.7G
/fs/sd/MAP/ = 396K / 38M
/fs/sd/MAP/ = 5.7M / 3.2G
/fs/sd/MAP/ = 24M / 3.1G
/fs/Nuance/ = 27M / 4.7G
/fs/Nuance/ = 29M / 4.9G
/fs/Nuance/ = 25M / 4.3G
/fs/Nuance/ = 35M / 3.6G
/fs/Nuance/grace = 59M / 1.0G
/fs/rwdata/ = 926M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 90M / 90M
/fs/mp/ = 132M / 1.4G
/fs/mp/resources = 476K / 71M
/fs/images/ = 13G / 54G

Installed Packages
1U5T-14G421-BAH
4U5T-14G422-BDF
1U5T-14G421-BEH
1U5T-14G421-BGH
1U5T-14G421-BBH
4U5T-14G423-AA
1U5T-14G658-AG
1U5T-14G424-BK
1U5T-14G421-BCH
1U5T-14G421-BDH
1U5T-14G421-BHH
1U5T-14G421-BJH
1U5T-14G421-BFH
4U5T-14G422-BAF
4U5T-14G422-BBF
4U5T-14G422-BCF

APIM AsBuilt
DE00: BLANK
DE01: BLANK
DE02: BLANK
DE03: BLANK
DE04: BLANK
DE05: BLANK
DE06: BLANK

You have not installed the Sync system voice file. All of the maps and nav-voice files are installed. Since you have Sync 3.4.21265 loaded, you need the 5U5t-14G391-AP installed.

Thanks for your quick reply! I will do that asap.

I did the update of the nav-voice files as mentioned, and the process went just fine. But after the last reboot I got a “Navigation Error”. I did the master reset as required but that makes no difference. I also don’t see the Map version (F10) anymore. Looks like the maps have disappeared…

This is the last time i am going to ask for LOG FILES! each action done with Syn3 Updater generates log files, provide them or this thread will be closed.

If I wanted to do guessing games I would have become a magician…

CYANLABS - SYN3 UPDATER - V2.11.4.0
Branch: Stable
Operating System: Microsoft Windows 10 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.21265
Region: EU
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Disabled / Not MY20

DESTINATION DETAILS
Mode: Drive
Model: ASMT Verbatim Vx500 SCSI Disk Device
Size: 111,8GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-AR_1633363332000.TAR.GZ
APPS=5U5T-14G381-EU_1634769242000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.4.0 Stable - downgrade Mode - Sync 3.4.21265 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item2 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction

FILES (5)
4U5T-14G381-AN_1552583626000.TAR.GZ (479,7MB)
GB5T-14G386-SC_85041.tar.gz (1,8KB)
1u5t-14g386-cb.tar.gz (8,5MB)
5U5T-14G391-AR_1633363332000.TAR.GZ (1,5GB)
5U5T-14G381-EU_1634769242000.TAR.GZ (847,2MB)

LOG
[09/08/2022 20:18:24] Selected Region: EU - Release: Sync 3.4.21265 - Map Version: F10 (2020) - EU (03 2021)
[09/08/2022 20:18:24] Install Mode: Auto-Detect (downgrade) Forced: False
[09/08/2022 20:18:24] MY20 Protection: Disabled / Not MY20
[09/08/2022 20:18:24] Formatting USB drive
[09/08/2022 20:18:24] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[09/08/2022 20:19:27] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[09/08/2022 20:19:28] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download)
[09/08/2022 20:19:28] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[09/08/2022 20:19:28] Validated: GB5T-14G386-SC_85041.tar.gz (Skipping Download)
[09/08/2022 20:19:28] Checking Existing File: 1u5t-14g386-cb.tar.gz
[09/08/2022 20:19:28] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[09/08/2022 20:19:28] Checking Existing File: 5U5T-14G391-AR_1633363332000.TAR.GZ
[09/08/2022 20:19:31] Validated: 5U5T-14G391-AR_1633363332000.TAR.GZ (Skipping Download)
[09/08/2022 20:19:31] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ
[09/08/2022 20:19:33] Validated: 5U5T-14G381-EU_1634769242000.TAR.GZ (Skipping Download)
[09/08/2022 20:19:33] Preparing USB drive
[09/08/2022 20:19:33] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[09/08/2022 20:19:33] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ
[09/08/2022 20:19:35] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[09/08/2022 20:19:36] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ
[09/08/2022 20:19:36] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[09/08/2022 20:19:36] Copying: GB5T-14G386-SC_85041.tar.gz
[09/08/2022 20:19:36] Validating: GB5T-14G386-SC_85041.tar.gz
[09/08/2022 20:19:36] Copied: GB5T-14G386-SC_85041.tar.gz
[09/08/2022 20:19:36] Checking Existing File: 1u5t-14g386-cb.tar.gz
[09/08/2022 20:19:36] Copying: 1u5t-14g386-cb.tar.gz
[09/08/2022 20:19:36] Validating: 1u5t-14g386-cb.tar.gz
[09/08/2022 20:19:36] Copied: 1u5t-14g386-cb.tar.gz
[09/08/2022 20:19:36] Checking Existing File: 5U5T-14G391-AR_1633363332000.TAR.GZ
[09/08/2022 20:19:36] Copying: 5U5T-14G391-AR_1633363332000.TAR.GZ
[09/08/2022 20:19:43] Validating: 5U5T-14G391-AR_1633363332000.TAR.GZ
[09/08/2022 20:19:46] Copied: 5U5T-14G391-AR_1633363332000.TAR.GZ
[09/08/2022 20:19:46] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ
[09/08/2022 20:19:46] Copying: 5U5T-14G381-EU_1634769242000.TAR.GZ
[09/08/2022 20:19:50] Validating: 5U5T-14G381-EU_1634769242000.TAR.GZ
[09/08/2022 20:19:52] Copied: 5U5T-14G381-EU_1634769242000.TAR.GZ
[09/08/2022 20:19:52] Generating reformat.lst
[09/08/2022 20:19:52] Generating autoinstall.lst
[09/08/2022 20:19:52] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!