My20 nnav problem

Hello, I have a 2020 Ford Puma with a MY20 system. I deleted the existing maps and downloaded new maps for Turkey, Bulgaria, and Greece, which I then installed in the car. I performed a factory reset, but unfortunately, the navigation is not working. It is giving a ‘Please visit a dealer’ warning.


SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: MY20

Install Type: OEM

Old SYNC Version: 3.4.21265

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
Hello, I have a 2020 Ford Puma with a MY20 system. I deleted the existing maps and downloaded new maps for Turkey, Bulgaria, and Greece, which I then installed in the car. I performed a factory reset, but unfortunately, the navigation is not working. It is giving a ‘Please visit a dealer’ warning.

APIM Modeli: LU5T-14G371-HKF
APIM Türü: Navigation
APIM Boyutu: 32GB
APIM Boş Alan: 5.1G
Versiyon 3.4.23188 (NU5T-14G381-AD)

23.03.2026 18:23:24 +00:00

Partition Type = Free / Total
/fs/sd/MAP/ = 976K / 1.2G
/fs/sd/MAP/ = 15M / 3.0G
/fs/sd/MAP/ = 26M / 3.7G
/fs/sd/MAP/ = 27M / 3.4G
/fs/Nuance/ = 27M / 4.6G
/fs/Nuance/ = 4.7M / 1.3G
/fs/Nuance/grace = 22M / 1.3G
/fs/rwdata/ = 1005M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 90M / 90M
/fs/mp/ = 2.0K / 497K
/fs/mp/ = 84M / 1.4G
/fs/mp/resources = 332K / 72M
/fs/images/ = 5.1G / 25G

Installed Packages
4U5T-14G423-DC
1U5T-14G424-BP
1U5T-14G658-AH
1U5T-14G421-BHM
1U5T-14G421-BAM
1U5T-14G421-BBM
1U5T-14G421-BGM
4U5T-14G422-BDM
5U5T-14G391-DS

APIM AsBuilt
DE00: 886A019A50026C044282
DE01: 54550004C08A0890ACB88E04
DE02: 0000010000
DE03: 00001D82390101
DE04: 190819082653
DE05: 80
DE06: 0B053300000000642800005656690061

Update Method: CyanLabs Manual Method