No Map direction in instrument cluster

My APIM (ROW-India) has inbuilt navigation and is working. But map direction is not displayed in my instrument cluster.
Is there any solution?


SYNC Region: ROW

Navigation Variant: Nav

Manufacturer Year: MY20

Install Type: Retrofit

Old SYNC Version: 3.4.23188

New SYNC Version: 3.4.26057

Do you have a error message, if so what is it?
no

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: Syn3 Updater 2.14.2.0(Stable)

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.14.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: ROW
Navigation: True
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Enabled

DESTINATION DETAILS
Mode: Drive
Model:  USB  SanDisk 3.2Gen1 USB Device
Size: 28.6GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.14.2.0 Stable - Autoinstall Mode - Sync 3.4.26057 ROW

[SYNCGen3.0_3.0.1_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = MAP_LICENSE - 4U5T-14G424-FCK.tar.gz
Open2 = SyncMyRide\4U5T-14G424-FCK.tar.gz
Item3 = MAP - 4U5T-14G421-FCK.tar.gz
Open3 = SyncMyRide\4U5T-14G421-FCK.tar.gz
Options = AutoInstall

[SYNCGen3.0_3.0.1]
Item1 = VOICE - 5U5T-14G391-FT_1660787787000.TAR.GZ
Open1 = SyncMyRide\5U5T-14G391-FT_1660787787000.TAR.GZ
Item2 = ENH_DAB - 1U5T-14G658-AH_1644006443000.TAR.GZ
Open2 = SyncMyRide\1U5T-14G658-AH_1644006443000.TAR.GZ
Options = AutoInstall, Include, Transaction

[SYNCGen3.0_ALL]
Item1 = GRACENOTES - 4U5T-14G423-FC_1615431949000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G423-FC_1615431949000.TAR.GZ
Item2 = APPS - NU5T-14G381-AE_1778770590000.TAR.GZ
Open2 = SyncMyRide\NU5T-14G381-AE_1778770590000.TAR.GZ
Options = Delay, Include, Transaction


FILES (7)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-FT_1660787787000.TAR.GZ (1.4GB)
4U5T-14G423-FC_1615431949000.TAR.GZ (923.8MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57.5MB)
NU5T-14G381-AE_1778770590000.TAR.GZ (869.9MB)
4U5T-14G421-FCK.tar.gz (2.1GB)
4U5T-14G424-FCK.tar.gz (1.7KB)

LOG
[02/06/2026 7:20:05 PM] Selected Region: ROW - Release: Sync 3.4.26057 - Map Version: 2021 Q4 - ROW (India and Sri Lanka) 
[02/06/2026 7:20:05 PM] Install Mode: Auto-Detect (autoinstall) Forced: False 
[02/06/2026 7:20:05 PM] MY20 Protection: Enabled 
[02/06/2026 7:20:05 PM] Formatting USB drive
[02/06/2026 7:20:05 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[02/06/2026 7:20:13 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[02/06/2026 7:20:13 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[02/06/2026 7:20:13 PM] Checking Existing File: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[02/06/2026 7:20:18 PM] Validated: 5U5T-14G391-FT_1660787787000.TAR.GZ (Skipping Download) 
[02/06/2026 7:20:18 PM] Checking Existing File: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[02/06/2026 7:20:21 PM] Validated: 4U5T-14G423-FC_1615431949000.TAR.GZ (Skipping Download) 
[02/06/2026 7:20:21 PM] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[02/06/2026 7:20:22 PM] Validated: 1U5T-14G658-AH_1644006443000.TAR.GZ (Skipping Download) 
[02/06/2026 7:20:22 PM] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ 
[02/06/2026 7:20:25 PM] Validated: NU5T-14G381-AE_1778770590000.TAR.GZ (Skipping Download) 
[02/06/2026 7:20:25 PM] Checking Existing File: Ford_IndiaCe21Q4_v5.tgz 
[02/06/2026 7:20:32 PM] Validated: Ford_IndiaCe21Q4_v5.tgz (Skipping Download) 
[02/06/2026 7:21:52 PM] Extracting: Ford_IndiaCe21Q4_v5.tgz (This may take some time!) 
[02/06/2026 7:21:52 PM] Added MultiPackage files to Queue
[02/06/2026 7:21:52 PM] Preparing USB drive
[02/06/2026 7:21:52 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[02/06/2026 7:21:52 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[02/06/2026 7:21:52 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[02/06/2026 7:21:52 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[02/06/2026 7:21:52 PM] Checking Existing File: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[02/06/2026 7:21:52 PM] Copying: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[02/06/2026 7:24:08 PM] Validating: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[02/06/2026 7:24:46 PM] Copied: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[02/06/2026 7:24:46 PM] Checking Existing File: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[02/06/2026 7:24:46 PM] Copying: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[02/06/2026 7:26:36 PM] Validating: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[02/06/2026 7:27:00 PM] Copied: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[02/06/2026 7:27:00 PM] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[02/06/2026 7:27:00 PM] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[02/06/2026 7:27:05 PM] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[02/06/2026 7:27:06 PM] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[02/06/2026 7:27:06 PM] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ 
[02/06/2026 7:27:06 PM] Copying: NU5T-14G381-AE_1778770590000.TAR.GZ 
[02/06/2026 7:28:34 PM] Validating: NU5T-14G381-AE_1778770590000.TAR.GZ 
[02/06/2026 7:28:57 PM] Copied: NU5T-14G381-AE_1778770590000.TAR.GZ 
[02/06/2026 7:28:57 PM] Checking Existing File: 4U5T-14G421-FCK.tar.gz 
[02/06/2026 7:28:57 PM] Copying: 4U5T-14G421-FCK.tar.gz 
[02/06/2026 7:32:35 PM] Validating: 4U5T-14G421-FCK.tar.gz 
[02/06/2026 7:33:33 PM] Copied: 4U5T-14G421-FCK.tar.gz 
[02/06/2026 7:33:33 PM] Checking Existing File: 4U5T-14G424-FCK.tar.gz 
[02/06/2026 7:33:33 PM] Copying: 4U5T-14G424-FCK.tar.gz 
[02/06/2026 7:33:33 PM] Validating: 4U5T-14G424-FCK.tar.gz 
[02/06/2026 7:33:33 PM] Copied: 4U5T-14G424-FCK.tar.gz 
[02/06/2026 7:33:33 PM] Generating Autoinstall.lst
[02/06/2026 7:33:33 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

Usually that’s something you turn on in the cluster settings not the APIM

Assuming this had factory NAV to begin with?

Did you do a master reset after the upload of the latest version to the car?

Yes it is factory nav

Yes

On the cluster settings (the ones accessed through the steering wheel switch packs) look to see if you have it enabled.

Did this EVER work since you’re showing this as a retrofit?

Did you load your factory AB into the unit or have you done any other ForScan mods?