nothing changes

Trying to update to Sync 3.4 and everything is telling me that it works but nothing in my truck is changing and it still shows im on sync 3.0. Am i missing something?


SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.23219

New SYNC Version: 3.0.23219

Do you have a error message, if so what is it?
none

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 3.4.23188

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

Sync_VUCH00FK_1FTEW1EGXGFB12845.xml

Try setting the software correctly.

Hard to say without information, we are missing the Syn3updater log as requested by the template:

That’s just a file name and is an interrogator log file name, so that tells me you didn’t update and just ran the interrogator log which produced such file.

Time for you to read the instructions: Basic Usage - CyanLabs

Or provide the actual Syn3updater log for the USB created and will take it from there.

1 Like