Old map version update error

Hello, I own a 2019 Ford Mondeo 2019 with SYNC 3. I wanted to update the maps, but my previous version was G7. When I updated using the Syn3 Updater application, the available map version was F13.

I completed the update, but the map is not working. I managed to get it working by changing the country code with FORScan, however the language options are not active. How can I fix this? Could you please help me?


SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.4 21194

New SYNC Version: 3.4 23188

Do you have a error message, if so what is it?
navigation error

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.14.2.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.14.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: 
Navigation: True
Install Mode: Otomatik Tarama (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Otomatik Tarama

DESTINATION DETAILS
Mode: Drive
Model: TOSHIBA TransMemory USB Device
Size: 14,4GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-AT_1660763323000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
ENH_DAB=1U5T-14G658-AH_1644006443000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BP_1748959609000.TAR.GZ
MAP=1U5T-14G421-BAM_1748461682000.TAR.GZ
MAP=1U5T-14G421-BBM_1748459859000.TAR.GZ
MAP=1U5T-14G421-BGM_1748462187000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDM_1748465073000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.14.2.0 Stable - downgrade  Mode - Sync 3.4.23188 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open2 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item3 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction


FILES (13)
4U5T-14G381-AN_1552583626000.TAR.GZ (479,7MB)
GB5T-14G386-SC_85041.tar.gz (1,8KB)
1u5t-14g386-cb.tar.gz (8,5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3,2KB)
5U5T-14G391-AT_1660763323000.TAR.GZ (1,5GB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57,5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869,8MB)
1U5T-14G424-BP_1748959609000.TAR.GZ (1,7KB)
1U5T-14G421-BAM_1748461682000.TAR.GZ (2,5GB)
1U5T-14G421-BBM_1748459859000.TAR.GZ (539,6MB)
1U5T-14G421-BGM_1748462187000.TAR.GZ (2,1GB)
4U5T-14G422-BDM_1748465073000.TAR.GZ (2,1GB)

LOG
[23.02.2026 19:16:21] Selected Region: EU - Release: Sync 3.4.23188 - Map Version: EU - 2026-02-23 - 1771863289 
[23.02.2026 19:16:21] Install Mode: Otomatik Tarama (downgrade) Forced: False 
[23.02.2026 19:16:21] MY20 Protection: Otomatik Tarama 
[23.02.2026 19:16:21] Formatting USB drive
[23.02.2026 19:16:21] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[23.02.2026 19:16:29] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[23.02.2026 19:16:33] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download) 
[23.02.2026 19:16:33] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[23.02.2026 19:16:33] Validated: GB5T-14G386-SC_85041.tar.gz (Skipping Download) 
[23.02.2026 19:16:33] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[23.02.2026 19:16:33] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[23.02.2026 19:16:33] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[23.02.2026 19:16:33] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[23.02.2026 19:16:33] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[23.02.2026 19:16:33] Downloading: 5U5T-14G391-AT_1660763323000.TAR.GZ
[23.02.2026 19:19:28] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[23.02.2026 19:19:39] Downloaded: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[23.02.2026 19:19:39] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[23.02.2026 19:19:39] Downloading: 4U5T-14G423-AC_1615425645000.TAR.GZ
[23.02.2026 19:21:05] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[23.02.2026 19:21:09] Downloaded: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[23.02.2026 19:21:09] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[23.02.2026 19:21:09] Downloading: 1U5T-14G658-AH_1644006443000.TAR.GZ
[23.02.2026 19:21:20] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[23.02.2026 19:21:20] Downloaded: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[23.02.2026 19:21:20] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[23.02.2026 19:21:26] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
[23.02.2026 19:21:26] Checking Existing File: 1U5T-14G424-BP_1748959609000.TAR.GZ 
[23.02.2026 19:21:26] Downloading: 1U5T-14G424-BP_1748959609000.TAR.GZ
[23.02.2026 19:21:26] Validating: 1U5T-14G424-BP_1748959609000.TAR.GZ 
[23.02.2026 19:21:26] Downloaded: 1U5T-14G424-BP_1748959609000.TAR.GZ 
[23.02.2026 19:21:26] Checking Existing File: 1U5T-14G421-BAM_1748461682000.TAR.GZ 
[23.02.2026 19:21:26] Downloading: 1U5T-14G421-BAM_1748461682000.TAR.GZ
[23.02.2026 19:26:26] Validating: 1U5T-14G421-BAM_1748461682000.TAR.GZ 
[23.02.2026 19:26:42] Downloaded: 1U5T-14G421-BAM_1748461682000.TAR.GZ 
[23.02.2026 19:26:42] Checking Existing File: 1U5T-14G421-BBM_1748459859000.TAR.GZ 
[23.02.2026 19:26:42] Downloading: 1U5T-14G421-BBM_1748459859000.TAR.GZ
[23.02.2026 19:27:44] Validating: 1U5T-14G421-BBM_1748459859000.TAR.GZ 
[23.02.2026 19:27:46] Downloaded: 1U5T-14G421-BBM_1748459859000.TAR.GZ 
[23.02.2026 19:27:46] Checking Existing File: 1U5T-14G421-BGM_1748462187000.TAR.GZ 
[23.02.2026 19:27:46] Downloading: 1U5T-14G421-BGM_1748462187000.TAR.GZ
[23.02.2026 19:32:03] Validating: 1U5T-14G421-BGM_1748462187000.TAR.GZ 
[23.02.2026 19:32:15] Downloaded: 1U5T-14G421-BGM_1748462187000.TAR.GZ 
[23.02.2026 19:32:15] Checking Existing File: 4U5T-14G422-BDM_1748465073000.TAR.GZ 
[23.02.2026 19:32:15] Downloading: 4U5T-14G422-BDM_1748465073000.TAR.GZ
[23.02.2026 19:36:30] Validating: 4U5T-14G422-BDM_1748465073000.TAR.GZ 
[23.02.2026 19:36:46] Downloaded: 4U5T-14G422-BDM_1748465073000.TAR.GZ 
[23.02.2026 19:36:46] Preparing USB drive
[23.02.2026 19:36:46] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[23.02.2026 19:36:46] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[23.02.2026 19:38:51] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[23.02.2026 19:39:09] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[23.02.2026 19:39:09] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[23.02.2026 19:39:09] Copying: GB5T-14G386-SC_85041.tar.gz 
[23.02.2026 19:39:09] Validating: GB5T-14G386-SC_85041.tar.gz 
[23.02.2026 19:39:09] Copied: GB5T-14G386-SC_85041.tar.gz 
[23.02.2026 19:39:09] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[23.02.2026 19:39:09] Copying: 1u5t-14g386-cb.tar.gz 
[23.02.2026 19:39:12] Validating: 1u5t-14g386-cb.tar.gz 
[23.02.2026 19:39:12] Copied: 1u5t-14g386-cb.tar.gz 
[23.02.2026 19:39:12] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[23.02.2026 19:39:12] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[23.02.2026 19:39:12] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[23.02.2026 19:39:12] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[23.02.2026 19:39:12] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[23.02.2026 19:39:12] Copying: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[23.02.2026 19:46:07] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[23.02.2026 19:47:09] Copied: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[23.02.2026 19:47:09] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[23.02.2026 19:47:09] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[23.02.2026 19:50:10] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[23.02.2026 19:50:37] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[23.02.2026 19:50:37] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[23.02.2026 19:50:37] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[23.02.2026 19:50:52] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[23.02.2026 19:50:54] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[23.02.2026 19:50:54] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[23.02.2026 19:50:54] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[23.02.2026 19:54:45] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[23.02.2026 19:55:21] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[23.02.2026 19:55:21] Checking Existing File: 1U5T-14G424-BP_1748959609000.TAR.GZ 
[23.02.2026 19:55:21] Copying: 1U5T-14G424-BP_1748959609000.TAR.GZ 
[23.02.2026 19:55:21] Validating: 1U5T-14G424-BP_1748959609000.TAR.GZ 
[23.02.2026 19:55:21] Copied: 1U5T-14G424-BP_1748959609000.TAR.GZ 
[23.02.2026 19:55:21] Checking Existing File: 1U5T-14G421-BAM_1748461682000.TAR.GZ 
[23.02.2026 19:55:21] Copying: 1U5T-14G421-BAM_1748461682000.TAR.GZ 
[23.02.2026 20:06:27] Validating: 1U5T-14G421-BAM_1748461682000.TAR.GZ 
[23.02.2026 20:08:08] Copied: 1U5T-14G421-BAM_1748461682000.TAR.GZ 
[23.02.2026 20:08:08] Checking Existing File: 1U5T-14G421-BBM_1748459859000.TAR.GZ 
[23.02.2026 20:08:08] Copying: 1U5T-14G421-BBM_1748459859000.TAR.GZ 
[23.02.2026 20:10:30] Validating: 1U5T-14G421-BBM_1748459859000.TAR.GZ 
[23.02.2026 20:10:51] Copied: 1U5T-14G421-BBM_1748459859000.TAR.GZ 
[23.02.2026 20:10:51] Checking Existing File: 1U5T-14G421-BGM_1748462187000.TAR.GZ 
[23.02.2026 20:10:51] Copying: 1U5T-14G421-BGM_1748462187000.TAR.GZ 
[23.02.2026 20:20:16] Validating: 1U5T-14G421-BGM_1748462187000.TAR.GZ 
[23.02.2026 20:21:41] Copied: 1U5T-14G421-BGM_1748462187000.TAR.GZ 
[23.02.2026 20:21:41] Checking Existing File: 4U5T-14G422-BDM_1748465073000.TAR.GZ 
[23.02.2026 20:21:41] Copying: 4U5T-14G422-BDM_1748465073000.TAR.GZ 
[23.02.2026 20:31:18] Validating: 4U5T-14G422-BDM_1748465073000.TAR.GZ 
[23.02.2026 20:32:45] Copied: 4U5T-14G422-BDM_1748465073000.TAR.GZ 
[23.02.2026 20:32:45] Generating reformat.lst
[23.02.2026 20:32:45] Generating autoinstall.lst
[23.02.2026 20:32:46] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

You may have the wrong maps loaded. You indicate you are in region ANZ but you loaded maps for EU. This will not work. You should not have to change the country code if you did not change your residence.

What country are you in and what was the country code before you changed it?