Radio Logo's missing since update

What is your SYNC Region?UK

What is your current SYNC Version? Sync 3.4.20351

Do you have Navigation? Yes

Do you have a error message, if so what is it? No

Please paste your log output or provide the URL to your log file below

Please describe in detail your issue below

I have just updated to Sync 3.4.2035, all is good apart from I have lost alot of my radio logo’s since the update which were there before! Any ideas or links to resolve this ?

This worked for me

1 Like

20351 should use the newer logo package which is AF

1 Like

Hi, thanks for that, is this a windows download as when i try to download this i get a file called ‘station logos new.img’ file (Disk image) on my Mac ? and cant do anything with it.


Don’t unzip the file. To install the file, simply place it on a usb and insert into the vehicle just like a normal update. The file is about 62MB, so a small flash drive will work fine.


This installation will be run identically to an app file install. Follow the instructions below:
a. Create a USB drive (format as EXFAT) with a SyncMyRide folder.
b. Copy the file downloaded above into the SyncMyRide folder.
c. In the root of the USB is the autoinstall.lst and DONTINDX.MSA files which you can obtain from any upgrade you have previously performed.
d. You will need to edit the autoinstall.lst file so it looks like the example below.

Item1 = 1U5T-14G658-AF_1598633324000.TAR.GZ
Open1 = SyncMyRide\1U5T-14G658-AF_1598633324000.TAR.GZ
Options = Autoinstall

Insert USB in vehicle and wait for the installation to complete.

1 Like

Yeah, alternatively download it using syn3updater :+1:

Does Sync3updater work with a Mac ?

Unfortunately not

Anyone have any ideas how I can do this process to add these logos using a Mac please.

Do like F150Chief

Excuse my ignorance but what if F150 ?

Do this

Thanks again but still getting an error when I insert USB into car
(Previous updates have been fine with the same USB

The ‘autoinstall.Ist’ file do i change that to ‘Autoinstall.Ist’ or just ‘Autoinstall’ or ‘autoinstall’


Keep getting error ERR05

Instructions clearly say autoinstall.lst

Hi F150chief, am i doing something wrong, keep getting error code ERR05 when i insert USB in car!

Is there any previous characters prior ERR05?
Post the contents of your autoinstall.lst file.

PS: I’ve just noted your autoinstall.lst file has a date 7 days back
Have you edited it as per the instructions?

Hi SaNdMaN thanks for your quick reply, please find attache d photo’s.
What do i edit in the autoinstall.Ist ?

Next photo to follow as i can only attach 1

Many thanks


Autoinstall file

Please, take your time and read the instructions that had been provided to you → Radio Logo's missing since update - #12 by CyanLabs