Ranger 2019 Sync 3.0 upgrade 3.4 APIM alert?

Ford SYNC 3 Support CyanLabs Update Support
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1

Hi guys, I receive a alert from Cyanlab saying:
Attention

Syn3 Updater detected that your APIM is NOT a 2020+ model and it is safe to use all functions of Syn3 Updater.

Be aware that this detection is not 100% accurate, if you are not sure or think that your APIM might have been swapped, please consult CyanLabs through the Forum or Discord server, otherwise you may brick your APIM!

Someone have Try upgrade to 3.4 after receive this message? I’m scare, Chatgpt say thats okay

SYNC Region: ANZ

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: Unknown

Old SYNC Version: 3.0 17276

New SYNC Version: 3.0 23219

Do you have a error message, if so what is it?
Attention

Syn3 Updater detected that your APIM is NOT a 2020+ model and it is safe to use all functions of Syn3 Updater.

Be aware that this detection is not 100% accurate, if you are not sure or think that your APIM might have been swapped, please consult CyanLabs through the Forum or Discord server, otherwise you may brick your APIM!

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.3

Syn3 Updater Documentation Read: no

Syn3 Updater Log File

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2

Hello.

It’s telling you it’s safe to reformat, so you should be ok based on what we know.

Check → Basic Usage - CyanLabs

Share the APIM model please.

3

I’ve tried to get these APIM, touching on the screen but unsuccessfully.

4

If Syn3updater showed you that message is because you ran the interrogator log… share that file with us then, it contains the APIM’s information…

But really, if Syn3updater tells you it’s ok, it’s ok based on the knowledge we have at the moment (which is community driven)

1 Like
5

So, there is nothing to be scare about, I can update to latest 3.4XX at my APIM below 2020, Just say NO when prepare Usb Driver

6

You can keep asking the same question in different ways, but the answer will be the same.

Yes, as far as we know and based on the information you provided, it should be fine.

There’s always a risk, but based on your feedback, it should be ok.

7

Hi guys, so I update and now appear “Navigation Fault”, don’t open Maps. Chatgpt says I need Map License 1U5T-14G424-BA.TAR.GZ to correct this error for Brazilian users

8

There are years worth of documentation at Syn3 Updater - CyanLabs, so use that and stop using chatGPT (or do not post here if you do).

  • Have you master reset?
  • Provide the log file for the USB you used.
1 Like
9

I’m sorry about that. I’ve been searching here without asking. I dont know to do Master Reset or get the log.

10

Documented as the last step for the type of installation you performed: Reformat Mode Instructions - CyanLabs

Also documented here → Logs Tab - CyanLabs
The log is also present on the USB created.

11

I dont need anymore, I went to the car do master reset, when I turn it on, Maps open properly. Thank you for your support.

12

That’s good, but it’s unclear if you performed a master reset or not, which is recommended. Either way, that’s up to you.

13

No, it was not necessary to do master Reset, I just turn it on the Radio and “navigation fault” disappeared. I didnt do anything