Red screen error while trying to upgrade

No copyrighted links are allowed on the site for a problem with that go somewhere else. I’m not facing legal issues because one person can’t get it working.

Ranting isn’t going to help you or us. We have a very high success rate and any time it hasn’t worked has been user error or hardware failure.

Maybe start over and explain exactly step by step what the hell you are doing as clearly you are doing something wrong…

The first thing to do is ensure in your settings your version is on 3.0.00000 or any other version below 3.2 and then remake the usb and provide a LOG!

1 Like

Ok. First of all apologies for the rant was out of frustration, have started the process again and when it asked me for the log link I press ok every time. Would like to know what I’m doing wrong

When you press ok for the log it should load a webpage to that log file, if not your should have a log.txt file on your usb, send it over.

have looked at the log txt file on the usb and its blank

CYANLABS - SYN3 UPDATER - V2.3.1.0
Branch: Release
Operating System: Microsoft Windows 10 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.0.00000
Region: EU
Navigation: True
Mode: reformat

USB DETAILS
Model: Generic Flash Disk USB Device 62.5GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
APPS=4U5T-14G381-AN_1552583626000.TAR.GZ
VOICE=4U5T-14G391-AJ_1552513063000.TAR.GZ
GRACENOTES=4U5T-14G423-AA_123694.tar.gz
ENH_DAB=1U5T-14G658-AD_1544799507000.TAR.GZ
MAP=1U5T-14G421-BAG_1591726015000.TAR.GZ
MAP=1U5T-14G421-BBG_1591726765000.TAR.GZ
MAP=1U5T-14G421-BCG_1591726913000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BJ_1591719092000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAE_1580861780000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.x - reformat Mode - Sync 3.3.19052 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

SYNCMYRIDE FILES (10)
1u5t-14g386-cb.tar.gz (8.5MB)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
4U5T-14G391-AJ_1552513063000.TAR.GZ (1.5GB)
4U5T-14G423-AA_123694.tar.gz (709.2MB)
1U5T-14G658-AD_1544799507000.TAR.GZ (61.8MB)
1U5T-14G421-BAG_1591726015000.TAR.GZ (2.2GB)
1U5T-14G421-BBG_1591726765000.TAR.GZ (451.8MB)
1U5T-14G421-BCG_1591726913000.TAR.GZ (1.6GB)
1U5T-14G424-BJ_1591719092000.TAR.GZ (1.7KB)
4U5T-14G422-BAE_1580861780000.TAR.GZ (2.2GB)

LOG
[28/02/2021 20:28:52] Selected Region: EU - Release: Sync 3.3.19052 - Map Version: Order 25386
[28/02/2021 20:28:52] Install Mode: reformat
[28/02/2021 20:28:52] Validating: 1u5t-14g386-cb.tar.gz
[28/02/2021 20:28:53] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[28/02/2021 20:28:53] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[28/02/2021 20:29:02] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download)
[28/02/2021 20:29:02] Validating: 4U5T-14G391-AJ_1552513063000.TAR.GZ
[28/02/2021 20:29:30] Validated: 4U5T-14G391-AJ_1552513063000.TAR.GZ (Skipping Download)
[28/02/2021 20:29:30] Validating: 4U5T-14G423-AA_123694.tar.gz
[28/02/2021 20:29:44] Validated: 4U5T-14G423-AA_123694.tar.gz (Skipping Download)
[28/02/2021 20:29:44] Validating: 1U5T-14G658-AD_1544799507000.TAR.GZ
[28/02/2021 20:29:45] Validated: 1U5T-14G658-AD_1544799507000.TAR.GZ (Skipping Download)
[28/02/2021 20:29:45] Validating: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[28/02/2021 20:30:30] Validated: 1U5T-14G421-BAG_1591726015000.TAR.GZ (Skipping Download)
[28/02/2021 20:30:30] Validating: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[28/02/2021 20:30:40] Validated: 1U5T-14G421-BBG_1591726765000.TAR.GZ (Skipping Download)
[28/02/2021 20:30:40] Validating: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[28/02/2021 20:31:10] Validated: 1U5T-14G421-BCG_1591726913000.TAR.GZ (Skipping Download)
[28/02/2021 20:31:10] Validating: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[28/02/2021 20:31:11] Validated: 1U5T-14G424-BJ_1591719092000.TAR.GZ (Skipping Download)
[28/02/2021 20:31:11] Validating: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[28/02/2021 20:32:00] Validated: 4U5T-14G422-BAE_1580861780000.TAR.GZ (Skipping Download)
[28/02/2021 20:32:00] Preparing USB drive
[28/02/2021 20:32:00] Formatting USB drive
[28/02/2021 20:32:00] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[28/02/2021 20:32:18] Generating reformat.lst
[28/02/2021 20:32:18] Generating autoinstall.lst
[28/02/2021 20:32:18] Validating: 1u5t-14g386-cb.tar.gz
[28/02/2021 20:32:18] Copying: 1u5t-14g386-cb.tar.gz
[28/02/2021 20:32:20] Validating: 1u5t-14g386-cb.tar.gz
[28/02/2021 20:32:20] Copied: 1u5t-14g386-cb.tar.gz
[28/02/2021 20:32:20] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[28/02/2021 20:32:20] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ
[28/02/2021 20:33:48] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[28/02/2021 20:33:50] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ
[28/02/2021 20:33:50] Validating: 4U5T-14G391-AJ_1552513063000.TAR.GZ
[28/02/2021 20:33:50] Copying: 4U5T-14G391-AJ_1552513063000.TAR.GZ
[28/02/2021 20:38:31] Validating: 4U5T-14G391-AJ_1552513063000.TAR.GZ
[28/02/2021 20:38:38] Copied: 4U5T-14G391-AJ_1552513063000.TAR.GZ
[28/02/2021 20:38:38] Validating: 4U5T-14G423-AA_123694.tar.gz
[28/02/2021 20:38:38] Copying: 4U5T-14G423-AA_123694.tar.gz
[28/02/2021 20:40:48] Validating: 4U5T-14G423-AA_123694.tar.gz
[28/02/2021 20:40:51] Copied: 4U5T-14G423-AA_123694.tar.gz
[28/02/2021 20:40:51] Validating: 1U5T-14G658-AD_1544799507000.TAR.GZ
[28/02/2021 20:40:51] Copying: 1U5T-14G658-AD_1544799507000.TAR.GZ
[28/02/2021 20:41:03] Validating: 1U5T-14G658-AD_1544799507000.TAR.GZ
[28/02/2021 20:41:03] Copied: 1U5T-14G658-AD_1544799507000.TAR.GZ
[28/02/2021 20:41:03] Validating: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[28/02/2021 20:41:03] Copying: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[28/02/2021 20:47:53] Validating: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[28/02/2021 20:48:05] Copied: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[28/02/2021 20:48:05] Validating: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[28/02/2021 20:48:05] Copying: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[28/02/2021 20:49:29] Validating: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[28/02/2021 20:49:31] Copied: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[28/02/2021 20:49:31] Validating: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[28/02/2021 20:49:31] Copying: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[28/02/2021 20:54:40] Validating: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[28/02/2021 20:54:47] Copied: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[28/02/2021 20:54:47] Validating: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[28/02/2021 20:54:47] Copying: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[28/02/2021 20:54:48] Validating: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[28/02/2021 20:54:48] Copied: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[28/02/2021 20:54:48] Validating: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[28/02/2021 20:54:48] Copying: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[28/02/2021 20:56:58] Validating: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[28/02/2021 20:57:08] Copied: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[28/02/2021 20:57:08] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

hope this is of some help to you

do belive ive got it working have the 3.4 and a map on screen now, (havent been any where yet though) brought a new high quality USB even though the one i was using was a good one with no real use ? hope fully all good now

So everything is working now?
You performed a Master Reset at the end, right?

About the USB drive, some are picky.
Glad you were able to make it work.

Enjoy it!

yes did a master reset after the install just to make sure it seems to be all good so far at least ,

can i plug this USB into my other focus with the same head unit and do the same upgrade?

Depends if it has the same sync version (3.0.x or below)

1 Like

yes it is the same as the one in my rs same tear , it has the 3.0.20204 update from ford and is working fine, bit aprehensive about trying it at the min.

As long as it is the same region, same navigation options, and same base SYNC build - it will work fine.

Continuing the discussion from Red screen error while trying to upgrade:

Hello, I have a similar issue but no error code, just that the files are missing. Here I pasted my first install, which was on autodetect. My second install was forced reformat. Both same results. Red screen stating error packaging files missing. I am currently trying a different usb drive. I have a 2016 fusion with 2017 apim from sync 2 to 3. I had version 3.0.20204, NAV APIM.
.
{\rtf1\ansi\ansicpg1252\deff0\nouicompat\deflang1033{\fonttbl{\f0\fnil\fcharset0 Calibri;}}
{*\generator Riched20 10.0.19041}\viewkind4\uc1
\pard\sa200\sl276\slmult1\f0\fs22\lang9 CYANLABS - SYN3 UPDATER - V2.3.1.0\par
Branch: Release\par
Operating System: Microsoft Windows 10 Pro (2009)\par
\par
PREVIOUS CONFIGURATION\par
Version: 3.0.20204\par
Region: NA\par
Navigation: True\par
Mode: reformat\par
\par
USB DETAILS\par
Model: SanDisk Ultra USB Device 57.3GB\par
FileSystem: exFAT\par
Partition Type: MBR\par
\par
REFORMAT.LST\par
GRACENOTES=4U5T-14G423-CB_1598636132000.TAR.GZ\par
APPS=5U5T-14G381-EM_1611967752000.TAR.GZ\par
VOICE=5U5T-14G391-CM_1598635923000.TAR.GZ\par
MAP=4U5T-14G421-CAC_1580860353000.TAR.GZ\par
MAP=4U5T-14G421-CBC_1580860472000.TAR.GZ\par
MAP=4U5T-14G421-CCC_1580860555000.TAR.GZ\par
MAP=4U5T-14G421-CDC_1580860682000.TAR.GZ\par
MAP=4U5T-14G421-CEC_1580860767000.TAR.GZ\par
MAP=4U5T-14G421-CFC_1580860863000.TAR.GZ\par
MAP=4U5T-14G421-CGC_1580860974000.TAR.GZ\par
MAP=4U5T-14G421-CHC_1580861030000.TAR.GZ\par
MAP=4U5T-14G421-CJC_1580861095000.TAR.GZ\par
VOICE_NAV=4U5T-14G422-CAF_1580862253000.TAR.GZ\par
VOICE_NAV=4U5T-14G422-CBF_1580862310000.TAR.GZ\par
VOICE_NAV=4U5T-14G422-CCF_1580862372000.TAR.GZ\par
MAP_LICENSE=4U5T-14G424-CC_1582154849000.TAR.GZ\par
\par
\par
AUTOINSTALL.LST\par
; CyanLabs Syn3Updater 2.x - reformat Mode - Sync 3.4.20351 NA\par
\par
[SYNCGen3.0_ALL_PRODUCT]\par
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz\par
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz\par
Options = AutoInstall\par
\par
SYNCMYRIDE FILES (17)\par
1u5t-14g386-cb.tar.gz (8.5MB)\par
4U5T-14G423-CB_1598636132000.TAR.GZ (566.3MB)\par
5U5T-14G381-EM_1611967752000.TAR.GZ (848.6MB)\par
5U5T-14G391-CM_1598635923000.TAR.GZ (385.4MB)\par
4U5T-14G421-CAC_1580860353000.TAR.GZ (1.2GB)\par
4U5T-14G421-CBC_1580860472000.TAR.GZ (1.1GB)\par
4U5T-14G421-CCC_1580860555000.TAR.GZ (995.3MB)\par
4U5T-14G421-CDC_1580860682000.TAR.GZ (1.2GB)\par
4U5T-14G421-CEC_1580860767000.TAR.GZ (1GB)\par
4U5T-14G421-CFC_1580860863000.TAR.GZ (1000.8MB)\par
4U5T-14G421-CGC_1580860974000.TAR.GZ (1GB)\par
4U5T-14G421-CHC_1580861030000.TAR.GZ (970.2MB)\par
4U5T-14G421-CJC_1580861095000.TAR.GZ (624.8MB)\par
4U5T-14G422-CAF_1580862253000.TAR.GZ (1.3GB)\par
4U5T-14G422-CBF_1580862310000.TAR.GZ (752.1MB)\par
4U5T-14G422-CCF_1580862372000.TAR.GZ (538.4MB)\par
4U5T-14G424-CC_1582154849000.TAR.GZ (1.7KB)\par
\par
LOG\par
[3/3/2021 10:13:09 PM] Selected Region: NA - Release: Sync 3.4.20351 - Map Version: 1.19 (2019) - NA\par
[3/3/2021 10:13:09 PM] Install Mode: reformat\par
[3/3/2021 10:13:09 PM] Validating: 1u5t-14g386-cb.tar.gz\par
[3/3/2021 10:13:09 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)\par
[3/3/2021 10:13:09 PM] Validating: 4U5T-14G423-CB_1598636132000.TAR.GZ\par
[3/3/2021 10:13:10 PM] Validated: 4U5T-14G423-CB_1598636132000.TAR.GZ (Skipping Download)\par
[3/3/2021 10:13:10 PM] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ\par
[3/3/2021 10:13:11 PM] Validated: 5U5T-14G381-EM_1611967752000.TAR.GZ (Skipping Download)\par
[3/3/2021 10:13:11 PM] Validating: 5U5T-14G391-CM_1598635923000.TAR.GZ\par
[3/3/2021 10:13:12 PM] Validated: 5U5T-14G391-CM_1598635923000.TAR.GZ (Skipping Download)\par
[3/3/2021 10:13:12 PM] Validating: 4U5T-14G421-CAC_1580860353000.TAR.GZ\par
[3/3/2021 10:13:15 PM] Validated: 4U5T-14G421-CAC_1580860353000.TAR.GZ (Skipping Download)\par
[3/3/2021 10:13:15 PM] Validating: 4U5T-14G421-CBC_1580860472000.TAR.GZ\par
[3/3/2021 10:13:17 PM] Validated: 4U5T-14G421-CBC_1580860472000.TAR.GZ (Skipping Download)\par
[3/3/2021 10:13:17 PM] Validating: 4U5T-14G421-CCC_1580860555000.TAR.GZ\par
[3/3/2021 10:13:19 PM] Validated: 4U5T-14G421-CCC_1580860555000.TAR.GZ (Skipping Download)\par
[3/3/2021 10:13:19 PM] Validating: 4U5T-14G421-CDC_1580860682000.TAR.GZ\par
[3/3/2021 10:13:21 PM] Validate: 4U5T-14G421-CDC_1580860682000.TAR.GZ (Failed!, Downloading)\par
[3/3/2021 10:13:21 PM] Downloading: 4U5T-14G421-CDC_1580860682000.TAR.GZ\par
[3/3/2021 10:23:15 PM] Validating: 4U5T-14G421-CDC_1580860682000.TAR.GZ\par
[3/3/2021 10:23:17 PM] Downloaded: 4U5T-14G421-CDC_1580860682000.TAR.GZ\par
[3/3/2021 10:23:17 PM] Validating: 4U5T-14G421-CEC_1580860767000.TAR.GZ\par
[3/3/2021 10:23:17 PM] Downloading: 4U5T-14G421-CEC_1580860767000.TAR.GZ\par
[3/3/2021 10:34:20 PM] Validating: 4U5T-14G421-CEC_1580860767000.TAR.GZ\par
[3/3/2021 10:34:22 PM] Downloaded: 4U5T-14G421-CEC_1580860767000.TAR.GZ\par
[3/3/2021 10:34:22 PM] Validating: 4U5T-14G421-CFC_1580860863000.TAR.GZ\par
[3/3/2021 10:34:22 PM] Downloading: 4U5T-14G421-CFC_1580860863000.TAR.GZ\par
[3/3/2021 10:45:11 PM] Validating: 4U5T-14G421-CFC_1580860863000.TAR.GZ\par
[3/3/2021 10:45:13 PM] Downloaded: 4U5T-14G421-CFC_1580860863000.TAR.GZ\par
[3/3/2021 10:45:13 PM] Validating: 4U5T-14G421-CGC_1580860974000.TAR.GZ\par
[3/3/2021 10:45:13 PM] Downloading: 4U5T-14G421-CGC_1580860974000.TAR.GZ\par
[3/3/2021 10:50:13 PM] Validating: 4U5T-14G421-CGC_1580860974000.TAR.GZ\par
[3/3/2021 10:50:15 PM] Downloaded: 4U5T-14G421-CGC_1580860974000.TAR.GZ\par
[3/3/2021 10:50:15 PM] Validating: 4U5T-14G421-CHC_1580861030000.TAR.GZ\par
[3/3/2021 10:50:15 PM] Downloading: 4U5T-14G421-CHC_1580861030000.TAR.GZ\par
[3/3/2021 10:54:02 PM] Validating: 4U5T-14G421-CHC_1580861030000.TAR.GZ\par
[3/3/2021 10:54:04 PM] Downloaded: 4U5T-14G421-CHC_1580861030000.TAR.GZ\par
[3/3/2021 10:54:04 PM] Validating: 4U5T-14G421-CJC_1580861095000.TAR.GZ\par
[3/3/2021 10:54:04 PM] Downloading: 4U5T-14G421-CJC_1580861095000.TAR.GZ\par
[3/3/2021 10:56:50 PM] Validating: 4U5T-14G421-CJC_1580861095000.TAR.GZ\par
[3/3/2021 10:56:51 PM] Downloaded: 4U5T-14G421-CJC_1580861095000.TAR.GZ\par
[3/3/2021 10:56:51 PM] Validating: 4U5T-14G422-CAF_1580862253000.TAR.GZ\par
[3/3/2021 10:56:51 PM] Downloading: 4U5T-14G422-CAF_1580862253000.TAR.GZ\par
[3/3/2021 11:03:06 PM] Validating: 4U5T-14G422-CAF_1580862253000.TAR.GZ\par
[3/3/2021 11:03:08 PM] Downloaded: 4U5T-14G422-CAF_1580862253000.TAR.GZ\par
[3/3/2021 11:03:08 PM] Validating: 4U5T-14G422-CBF_1580862310000.TAR.GZ\par
[3/3/2021 11:03:08 PM] Downloading: 4U5T-14G422-CBF_1580862310000.TAR.GZ\par
[3/3/2021 11:06:43 PM] Validating: 4U5T-14G422-CBF_1580862310000.TAR.GZ\par
[3/3/2021 11:06:44 PM] Downloaded: 4U5T-14G422-CBF_1580862310000.TAR.GZ\par
[3/3/2021 11:06:44 PM] Validating: 4U5T-14G422-CCF_1580862372000.TAR.GZ\par
[3/3/2021 11:06:44 PM] Downloading: 4U5T-14G422-CCF_1580862372000.TAR.GZ\par
[3/3/2021 11:09:32 PM] Validating: 4U5T-14G422-CCF_1580862372000.TAR.GZ\par
[3/3/2021 11:09:33 PM] Downloaded: 4U5T-14G422-CCF_1580862372000.TAR.GZ\par
[3/3/2021 11:09:33 PM] Validating: 4U5T-14G424-CC_1582154849000.TAR.GZ\par
[3/3/2021 11:09:33 PM] Downloading: 4U5T-14G424-CC_1582154849000.TAR.GZ\par
[3/3/2021 11:09:34 PM] Validating: 4U5T-14G424-CC_1582154849000.TAR.GZ\par
[3/3/2021 11:09:34 PM] Downloaded: 4U5T-14G424-CC_1582154849000.TAR.GZ\par
[3/3/2021 11:09:34 PM] Preparing USB drive\par
[3/3/2021 11:09:34 PM] Generating reformat.lst\par
[3/3/2021 11:09:34 PM] Generating autoinstall.lst\par
[3/3/2021 11:09:34 PM] Validating: 1u5t-14g386-cb.tar.gz\par
[3/3/2021 11:09:34 PM] Copying: 1u5t-14g386-cb.tar.gz\par
[3/3/2021 11:09:35 PM] Validating: 1u5t-14g386-cb.tar.gz\par
[3/3/2021 11:09:35 PM] Copied: 1u5t-14g386-cb.tar.gz\par
[3/3/2021 11:09:35 PM] Validating: 4U5T-14G423-CB_1598636132000.TAR.GZ\par
[3/3/2021 11:09:35 PM] Copying: 4U5T-14G423-CB_1598636132000.TAR.GZ\par
[3/3/2021 11:10:52 PM] Validating: 4U5T-14G423-CB_1598636132000.TAR.GZ\par
[3/3/2021 11:10:53 PM] Copied: 4U5T-14G423-CB_1598636132000.TAR.GZ\par
[3/3/2021 11:10:53 PM] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ\par
[3/3/2021 11:10:53 PM] Copying: 5U5T-14G381-EM_1611967752000.TAR.GZ\par
[3/3/2021 11:13:51 PM] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ\par
[3/3/2021 11:13:53 PM] Copied: 5U5T-14G381-EM_1611967752000.TAR.GZ\par
[3/3/2021 11:13:53 PM] Validating: 5U5T-14G391-CM_1598635923000.TAR.GZ\par
[3/3/2021 11:13:53 PM] Copying: 5U5T-14G391-CM_1598635923000.TAR.GZ\par
[3/3/2021 11:15:15 PM] Validating: 5U5T-14G391-CM_1598635923000.TAR.GZ\par
[3/3/2021 11:15:16 PM] Copied: 5U5T-14G391-CM_1598635923000.TAR.GZ\par
[3/3/2021 11:15:16 PM] Validating: 4U5T-14G421-CAC_1580860353000.TAR.GZ\par
[3/3/2021 11:15:16 PM] Copying: 4U5T-14G421-CAC_1580860353000.TAR.GZ\par
[3/3/2021 11:19:30 PM] Validating: 4U5T-14G421-CAC_1580860353000.TAR.GZ\par
[3/3/2021 11:19:32 PM] Copied: 4U5T-14G421-CAC_1580860353000.TAR.GZ\par
[3/3/2021 11:19:32 PM] Validating: 4U5T-14G421-CBC_1580860472000.TAR.GZ\par
[3/3/2021 11:19:32 PM] Copying: 4U5T-14G421-CBC_1580860472000.TAR.GZ\par
[3/3/2021 11:23:26 PM] Validating: 4U5T-14G421-CBC_1580860472000.TAR.GZ\par
[3/3/2021 11:23:28 PM] Copied: 4U5T-14G421-CBC_1580860472000.TAR.GZ\par
[3/3/2021 11:23:28 PM] Validating: 4U5T-14G421-CCC_1580860555000.TAR.GZ\par
[3/3/2021 11:23:28 PM] Copying: 4U5T-14G421-CCC_1580860555000.TAR.GZ\par
[3/3/2021 11:27:25 PM] Validating: 4U5T-14G421-CCC_1580860555000.TAR.GZ\par
[3/3/2021 11:27:27 PM] Copied: 4U5T-14G421-CCC_1580860555000.TAR.GZ\par
[3/3/2021 11:27:27 PM] Validating: 4U5T-14G421-CDC_1580860682000.TAR.GZ\par
[3/3/2021 11:27:27 PM] Copying: 4U5T-14G421-CDC_1580860682000.TAR.GZ\par
[3/3/2021 11:31:43 PM] Validating: 4U5T-14G421-CDC_1580860682000.TAR.GZ\par
[3/3/2021 11:31:46 PM] Copied: 4U5T-14G421-CDC_1580860682000.TAR.GZ\par
[3/3/2021 11:31:46 PM] Validating: 4U5T-14G421-CEC_1580860767000.TAR.GZ\par
[3/3/2021 11:31:46 PM] Copying: 4U5T-14G421-CEC_1580860767000.TAR.GZ\par
[3/3/2021 11:35:20 PM] Validating: 4U5T-14G421-CEC_1580860767000.TAR.GZ\par
[3/3/2021 11:35:22 PM] Copied: 4U5T-14G421-CEC_1580860767000.TAR.GZ\par
[3/3/2021 11:35:22 PM] Validating: 4U5T-14G421-CFC_1580860863000.TAR.GZ\par
[3/3/2021 11:35:22 PM] Copying: 4U5T-14G421-CFC_1580860863000.TAR.GZ\par
[3/3/2021 11:38:56 PM] Validating: 4U5T-14G421-CFC_1580860863000.TAR.GZ\par
[3/3/2021 11:38:58 PM] Copied: 4U5T-14G421-CFC_1580860863000.TAR.GZ\par
[3/3/2021 11:38:58 PM] Validating: 4U5T-14G421-CGC_1580860974000.TAR.GZ\par
[3/3/2021 11:38:58 PM] Copying: 4U5T-14G421-CGC_1580860974000.TAR.GZ\par
[3/3/2021 11:42:44 PM] Validating: 4U5T-14G421-CGC_1580860974000.TAR.GZ\par
[3/3/2021 11:42:46 PM] Copied: 4U5T-14G421-CGC_1580860974000.TAR.GZ\par
[3/3/2021 11:42:46 PM] Validating: 4U5T-14G421-CHC_1580861030000.TAR.GZ\par
[3/3/2021 11:42:46 PM] Copying: 4U5T-14G421-CHC_1580861030000.TAR.GZ\par
[3/3/2021 11:46:12 PM] Validating: 4U5T-14G421-CHC_1580861030000.TAR.GZ\par
[3/3/2021 11:46:14 PM] Copied: 4U5T-14G421-CHC_1580861030000.TAR.GZ\par
[3/3/2021 11:46:14 PM] Validating: 4U5T-14G421-CJC_1580861095000.TAR.GZ\par
[3/3/2021 11:46:14 PM] Copying: 4U5T-14G421-CJC_1580861095000.TAR.GZ\par
[3/3/2021 11:48:25 PM] Validating: 4U5T-14G421-CJC_1580861095000.TAR.GZ\par
[3/3/2021 11:48:26 PM] Copied: 4U5T-14G421-CJC_1580861095000.TAR.GZ\par
[3/3/2021 11:48:26 PM] Validating: 4U5T-14G422-CAF_1580862253000.TAR.GZ\par
[3/3/2021 11:48:26 PM] Copying: 4U5T-14G422-CAF_1580862253000.TAR.GZ\par
[3/3/2021 11:53:02 PM] Validating: 4U5T-14G422-CAF_1580862253000.TAR.GZ\par
[3/3/2021 11:53:04 PM] Copied: 4U5T-14G422-CAF_1580862253000.TAR.GZ\par
[3/3/2021 11:53:04 PM] Validating: 4U5T-14G422-CBF_1580862310000.TAR.GZ\par
[3/3/2021 11:53:04 PM] Copying: 4U5T-14G422-CBF_1580862310000.TAR.GZ\par
[3/3/2021 11:55:43 PM] Validating: 4U5T-14G422-CBF_1580862310000.TAR.GZ\par
[3/3/2021 11:55:45 PM] Copied: 4U5T-14G422-CBF_1580862310000.TAR.GZ\par
[3/3/2021 11:55:45 PM] Validating: 4U5T-14G422-CCF_1580862372000.TAR.GZ\par
[3/3/2021 11:55:45 PM] Copying: 4U5T-14G422-CCF_1580862372000.TAR.GZ\par
[3/3/2021 11:57:43 PM] Validating: 4U5T-14G422-CCF_1580862372000.TAR.GZ\par
[3/3/2021 11:57:44 PM] Copied: 4U5T-14G422-CCF_1580862372000.TAR.GZ\par
[3/3/2021 11:57:44 PM] Validating: 4U5T-14G424-CC_1582154849000.TAR.GZ\par
[3/3/2021 11:57:44 PM] Copying: 4U5T-14G424-CC_1582154849000.TAR.GZ\par
[3/3/2021 11:57:45 PM] Validating: 4U5T-14G424-CC_1582154849000.TAR.GZ\par
[3/3/2021 11:57:45 PM] Copied: 4U5T-14G424-CC_1582154849000.TAR.GZ\par
[3/3/2021 11:57:45 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!\par
}

Nothing is wrong with this USB, provide more information, region, nav/non nav, old version, details of the problem

If you are getting that error it’s usually due to having 2 or more USB devices connected, remove other devices.

Hi, thanks! I have a 2016 fusion with 2017 apim from sync 2 to 3. I had version 3.0.20204, NAV APIM. NA maps option chosen. Latest release version chosen to install. I tried both autodetect and forced reformat. Tried 2 usbs. Only have the 1 slot usb with sd card slot from the 2016 version. It is possible the USB hub may be the problem. I used that to update previously however, through Ford’s website just fine, all the way up to the last version I had, which was 3.0.20204.

I just tried this with a different usb of 16 gb, here is the log:

CYANLABS - SYN3 UPDATER - V2.3.1.0
Branch: Release
Operating System: Microsoft Windows 10 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: NA
Navigation: True
Mode: reformat FORCED

USB DETAILS
Model: SMI USB DISK USB Device 14.6GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
GRACENOTES=4U5T-14G423-CB_1598636132000.TAR.GZ
APPS=5U5T-14G381-EM_1611967752000.TAR.GZ
VOICE=5U5T-14G391-CM_1598635923000.TAR.GZ
MAP=4U5T-14G421-CAC_1580860353000.TAR.GZ
MAP=4U5T-14G421-CBC_1580860472000.TAR.GZ
MAP=4U5T-14G421-CCC_1580860555000.TAR.GZ
MAP=4U5T-14G421-CDC_1580860682000.TAR.GZ
MAP=4U5T-14G421-CEC_1580860767000.TAR.GZ
MAP=4U5T-14G421-CFC_1580860863000.TAR.GZ
MAP=4U5T-14G421-CGC_1580860974000.TAR.GZ
MAP=4U5T-14G421-CHC_1580861030000.TAR.GZ
MAP=4U5T-14G421-CJC_1580861095000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAF_1580862253000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBF_1580862310000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCF_1580862372000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CC_1582154849000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.x - reformat Mode - Sync 3.4.20351 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

SYNCMYRIDE FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
4U5T-14G423-CB_1598636132000.TAR.GZ (566.3MB)
5U5T-14G381-EM_1611967752000.TAR.GZ (848.6MB)
5U5T-14G391-CM_1598635923000.TAR.GZ (385.4MB)
4U5T-14G421-CAC_1580860353000.TAR.GZ (1.2GB)
4U5T-14G421-CBC_1580860472000.TAR.GZ (1.1GB)
4U5T-14G421-CCC_1580860555000.TAR.GZ (995.3MB)
4U5T-14G421-CDC_1580860682000.TAR.GZ (1.2GB)
4U5T-14G421-CEC_1580860767000.TAR.GZ (1GB)
4U5T-14G421-CFC_1580860863000.TAR.GZ (1000.8MB)
4U5T-14G421-CGC_1580860974000.TAR.GZ (1GB)
4U5T-14G421-CHC_1580861030000.TAR.GZ (970.2MB)
4U5T-14G421-CJC_1580861095000.TAR.GZ (624.8MB)
4U5T-14G422-CAF_1580862253000.TAR.GZ (1.3GB)
4U5T-14G422-CBF_1580862310000.TAR.GZ (752.1MB)
4U5T-14G422-CCF_1580862372000.TAR.GZ (538.4MB)
4U5T-14G424-CC_1582154849000.TAR.GZ (1.7KB)

LOG
[3/4/2021 2:03:53 AM] Selected Region: NA - Release: Sync 3.4.20351 - Map Version: 1.19 (2019) - NA
[3/4/2021 2:03:53 AM] Install Mode: reformat
[3/4/2021 2:03:53 AM] Validating: 1u5t-14g386-cb.tar.gz
[3/4/2021 2:03:54 AM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[3/4/2021 2:03:54 AM] Validating: 4U5T-14G423-CB_1598636132000.TAR.GZ
[3/4/2021 2:03:57 AM] Validated: 4U5T-14G423-CB_1598636132000.TAR.GZ (Skipping Download)
[3/4/2021 2:03:57 AM] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ
[3/4/2021 2:03:59 AM] Validated: 5U5T-14G381-EM_1611967752000.TAR.GZ (Skipping Download)
[3/4/2021 2:03:59 AM] Validating: 5U5T-14G391-CM_1598635923000.TAR.GZ
[3/4/2021 2:04:00 AM] Validated: 5U5T-14G391-CM_1598635923000.TAR.GZ (Skipping Download)
[3/4/2021 2:04:00 AM] Validating: 4U5T-14G421-CAC_1580860353000.TAR.GZ
[3/4/2021 2:04:02 AM] Validated: 4U5T-14G421-CAC_1580860353000.TAR.GZ (Skipping Download)
[3/4/2021 2:04:02 AM] Validating: 4U5T-14G421-CBC_1580860472000.TAR.GZ
[3/4/2021 2:04:05 AM] Validated: 4U5T-14G421-CBC_1580860472000.TAR.GZ (Skipping Download)
[3/4/2021 2:04:05 AM] Validating: 4U5T-14G421-CCC_1580860555000.TAR.GZ
[3/4/2021 2:04:07 AM] Validated: 4U5T-14G421-CCC_1580860555000.TAR.GZ (Skipping Download)
[3/4/2021 2:04:07 AM] Validating: 4U5T-14G421-CDC_1580860682000.TAR.GZ
[3/4/2021 2:04:09 AM] Validated: 4U5T-14G421-CDC_1580860682000.TAR.GZ (Skipping Download)
[3/4/2021 2:04:09 AM] Validating: 4U5T-14G421-CEC_1580860767000.TAR.GZ
[3/4/2021 2:04:11 AM] Validated: 4U5T-14G421-CEC_1580860767000.TAR.GZ (Skipping Download)
[3/4/2021 2:04:11 AM] Validating: 4U5T-14G421-CFC_1580860863000.TAR.GZ
[3/4/2021 2:04:13 AM] Validated: 4U5T-14G421-CFC_1580860863000.TAR.GZ (Skipping Download)
[3/4/2021 2:04:13 AM] Validating: 4U5T-14G421-CGC_1580860974000.TAR.GZ
[3/4/2021 2:04:16 AM] Validated: 4U5T-14G421-CGC_1580860974000.TAR.GZ (Skipping Download)
[3/4/2021 2:04:16 AM] Validating: 4U5T-14G421-CHC_1580861030000.TAR.GZ
[3/4/2021 2:04:18 AM] Validated: 4U5T-14G421-CHC_1580861030000.TAR.GZ (Skipping Download)
[3/4/2021 2:04:18 AM] Validating: 4U5T-14G421-CJC_1580861095000.TAR.GZ
[3/4/2021 2:04:19 AM] Validated: 4U5T-14G421-CJC_1580861095000.TAR.GZ (Skipping Download)
[3/4/2021 2:04:19 AM] Validating: 4U5T-14G422-CAF_1580862253000.TAR.GZ
[3/4/2021 2:04:22 AM] Validated: 4U5T-14G422-CAF_1580862253000.TAR.GZ (Skipping Download)
[3/4/2021 2:04:22 AM] Validating: 4U5T-14G422-CBF_1580862310000.TAR.GZ
[3/4/2021 2:04:23 AM] Validated: 4U5T-14G422-CBF_1580862310000.TAR.GZ (Skipping Download)
[3/4/2021 2:04:23 AM] Validating: 4U5T-14G422-CCF_1580862372000.TAR.GZ
[3/4/2021 2:04:24 AM] Validated: 4U5T-14G422-CCF_1580862372000.TAR.GZ (Skipping Download)
[3/4/2021 2:04:24 AM] Validating: 4U5T-14G424-CC_1582154849000.TAR.GZ
[3/4/2021 2:04:24 AM] Validated: 4U5T-14G424-CC_1582154849000.TAR.GZ (Skipping Download)
[3/4/2021 2:04:24 AM] Preparing USB drive
[3/4/2021 2:04:24 AM] Formatting USB drive
[3/4/2021 2:04:24 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[3/4/2021 2:04:31 AM] Generating reformat.lst
[3/4/2021 2:04:31 AM] Generating autoinstall.lst
[3/4/2021 2:04:32 AM] Validating: 1u5t-14g386-cb.tar.gz
[3/4/2021 2:04:32 AM] Copying: 1u5t-14g386-cb.tar.gz
[3/4/2021 2:04:32 AM] Validating: 1u5t-14g386-cb.tar.gz
[3/4/2021 2:04:32 AM] Copied: 1u5t-14g386-cb.tar.gz
[3/4/2021 2:04:32 AM] Validating: 4U5T-14G423-CB_1598636132000.TAR.GZ
[3/4/2021 2:04:32 AM] Copying: 4U5T-14G423-CB_1598636132000.TAR.GZ
[3/4/2021 2:05:14 AM] Validating: 4U5T-14G423-CB_1598636132000.TAR.GZ
[3/4/2021 2:05:16 AM] Copied: 4U5T-14G423-CB_1598636132000.TAR.GZ
[3/4/2021 2:05:16 AM] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ
[3/4/2021 2:05:16 AM] Copying: 5U5T-14G381-EM_1611967752000.TAR.GZ
[3/4/2021 2:06:17 AM] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ
[3/4/2021 2:06:19 AM] Copied: 5U5T-14G381-EM_1611967752000.TAR.GZ
[3/4/2021 2:06:19 AM] Validating: 5U5T-14G391-CM_1598635923000.TAR.GZ
[3/4/2021 2:06:19 AM] Copying: 5U5T-14G391-CM_1598635923000.TAR.GZ
[3/4/2021 2:06:47 AM] Validating: 5U5T-14G391-CM_1598635923000.TAR.GZ
[3/4/2021 2:06:47 AM] Copied: 5U5T-14G391-CM_1598635923000.TAR.GZ
[3/4/2021 2:06:47 AM] Validating: 4U5T-14G421-CAC_1580860353000.TAR.GZ
[3/4/2021 2:06:47 AM] Copying: 4U5T-14G421-CAC_1580860353000.TAR.GZ
[3/4/2021 2:08:13 AM] Validating: 4U5T-14G421-CAC_1580860353000.TAR.GZ
[3/4/2021 2:08:15 AM] Copied: 4U5T-14G421-CAC_1580860353000.TAR.GZ
[3/4/2021 2:08:15 AM] Validating: 4U5T-14G421-CBC_1580860472000.TAR.GZ
[3/4/2021 2:08:15 AM] Copying: 4U5T-14G421-CBC_1580860472000.TAR.GZ
[3/4/2021 2:09:37 AM] Validating: 4U5T-14G421-CBC_1580860472000.TAR.GZ
[3/4/2021 2:09:39 AM] Copied: 4U5T-14G421-CBC_1580860472000.TAR.GZ
[3/4/2021 2:09:39 AM] Validating: 4U5T-14G421-CCC_1580860555000.TAR.GZ
[3/4/2021 2:09:39 AM] Copying: 4U5T-14G421-CCC_1580860555000.TAR.GZ
[3/4/2021 2:10:51 AM] Validating: 4U5T-14G421-CCC_1580860555000.TAR.GZ
[3/4/2021 2:10:53 AM] Copied: 4U5T-14G421-CCC_1580860555000.TAR.GZ
[3/4/2021 2:10:53 AM] Validating: 4U5T-14G421-CDC_1580860682000.TAR.GZ
[3/4/2021 2:10:53 AM] Copying: 4U5T-14G421-CDC_1580860682000.TAR.GZ
[3/4/2021 2:12:22 AM] Validating: 4U5T-14G421-CDC_1580860682000.TAR.GZ
[3/4/2021 2:12:24 AM] Copied: 4U5T-14G421-CDC_1580860682000.TAR.GZ
[3/4/2021 2:12:24 AM] Validating: 4U5T-14G421-CEC_1580860767000.TAR.GZ
[3/4/2021 2:12:24 AM] Copying: 4U5T-14G421-CEC_1580860767000.TAR.GZ
[3/4/2021 2:13:38 AM] Validating: 4U5T-14G421-CEC_1580860767000.TAR.GZ
[3/4/2021 2:13:40 AM] Copied: 4U5T-14G421-CEC_1580860767000.TAR.GZ
[3/4/2021 2:13:40 AM] Validating: 4U5T-14G421-CFC_1580860863000.TAR.GZ
[3/4/2021 2:13:40 AM] Copying: 4U5T-14G421-CFC_1580860863000.TAR.GZ
[3/4/2021 2:14:52 AM] Validating: 4U5T-14G421-CFC_1580860863000.TAR.GZ
[3/4/2021 2:14:54 AM] Copied: 4U5T-14G421-CFC_1580860863000.TAR.GZ
[3/4/2021 2:14:54 AM] Validating: 4U5T-14G421-CGC_1580860974000.TAR.GZ
[3/4/2021 2:14:54 AM] Copying: 4U5T-14G421-CGC_1580860974000.TAR.GZ
[3/4/2021 2:16:10 AM] Validating: 4U5T-14G421-CGC_1580860974000.TAR.GZ
[3/4/2021 2:16:12 AM] Copied: 4U5T-14G421-CGC_1580860974000.TAR.GZ
[3/4/2021 2:16:12 AM] Validating: 4U5T-14G421-CHC_1580861030000.TAR.GZ
[3/4/2021 2:16:12 AM] Copying: 4U5T-14G421-CHC_1580861030000.TAR.GZ
[3/4/2021 2:17:22 AM] Validating: 4U5T-14G421-CHC_1580861030000.TAR.GZ
[3/4/2021 2:17:24 AM] Copied: 4U5T-14G421-CHC_1580861030000.TAR.GZ
[3/4/2021 2:17:24 AM] Validating: 4U5T-14G421-CJC_1580861095000.TAR.GZ
[3/4/2021 2:17:24 AM] Copying: 4U5T-14G421-CJC_1580861095000.TAR.GZ
[3/4/2021 2:18:09 AM] Validating: 4U5T-14G421-CJC_1580861095000.TAR.GZ
[3/4/2021 2:18:11 AM] Copied: 4U5T-14G421-CJC_1580861095000.TAR.GZ
[3/4/2021 2:18:11 AM] Validating: 4U5T-14G422-CAF_1580862253000.TAR.GZ
[3/4/2021 2:18:11 AM] Copying: 4U5T-14G422-CAF_1580862253000.TAR.GZ
[3/4/2021 2:19:45 AM] Validating: 4U5T-14G422-CAF_1580862253000.TAR.GZ
[3/4/2021 2:19:48 AM] Copied: 4U5T-14G422-CAF_1580862253000.TAR.GZ
[3/4/2021 2:19:48 AM] Validating: 4U5T-14G422-CBF_1580862310000.TAR.GZ
[3/4/2021 2:19:48 AM] Copying: 4U5T-14G422-CBF_1580862310000.TAR.GZ
[3/4/2021 2:20:42 AM] Validating: 4U5T-14G422-CBF_1580862310000.TAR.GZ
[3/4/2021 2:20:44 AM] Copied: 4U5T-14G422-CBF_1580862310000.TAR.GZ
[3/4/2021 2:20:44 AM] Validating: 4U5T-14G422-CCF_1580862372000.TAR.GZ
[3/4/2021 2:20:44 AM] Copying: 4U5T-14G422-CCF_1580862372000.TAR.GZ
[3/4/2021 2:21:23 AM] Validating: 4U5T-14G422-CCF_1580862372000.TAR.GZ
[3/4/2021 2:21:24 AM] Copied: 4U5T-14G422-CCF_1580862372000.TAR.GZ
[3/4/2021 2:21:24 AM] Validating: 4U5T-14G424-CC_1582154849000.TAR.GZ
[3/4/2021 2:21:24 AM] Copying: 4U5T-14G424-CC_1582154849000.TAR.GZ
[3/4/2021 2:21:24 AM] Validating: 4U5T-14G424-CC_1582154849000.TAR.GZ
[3/4/2021 2:21:24 AM] Copied: 4U5T-14G424-CC_1582154849000.TAR.GZ
[3/4/2021 2:21:24 AM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

Yes it worked first time on other car

@yeolgrampy , when you say that there’s no error but there’s a reference that files are missing, what do you mean?. Does that appear on the screen?

Thanks guys. Of note, it worked when I removed not a usb stick, but an SD chip. I had a usb hub with an sd chip which interfered. Thanks all, will donate…

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I have the same F150. Radio 3.0.18025. I get this same error at 8 mins in. I try three different computers and different drives from 8,16, and 64gb.