reversing radar icon problem

fredcop62 · 2 November 2025 14:43

Hello everyone,
the car icon on the reversing camera that indicates the position of obstacles when reversing has disappeared from the screen. Does anyone have any idea how to get it back?

Thanks, have a good day.
Frédéric

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM Replacement

Old SYNC Version: 3.4.23188

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
No

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 3.4.23188

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.13.3.0
Branch: Stable
Operating System: Microsoft Windows 10 Professionnel (2009)

PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: EU
Navigation: True
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Intenso Speed Line USB Device
Size: 58,6GB
FileSystem: FAT32
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.3.0 Stable - Autoinstall Mode - Sync 3.4.23188 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-AT_1660763323000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-AT_1660763323000.TAR.GZ
Item3 = GRACENOTES - 4U5T-14G423-AC_1615425645000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G423-AC_1615425645000.TAR.GZ
Item4 = ENH_DAB - 1U5T-14G658-AH_1644006443000.TAR.GZ
Open4 = SyncMyRide\1U5T-14G658-AH_1644006443000.TAR.GZ
Item5 = APPS - NU5T-14G381-AD_1689364279000.TAR.GZ
Open5 = SyncMyRide\NU5T-14G381-AD_1689364279000.TAR.GZ
Options = AutoInstall


FILES (5)
PU5T-14G386-BB_1690840002000.TAR.GZ (3,2KB)
5U5T-14G391-AT_1660763323000.TAR.GZ (1,5GB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57,5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869,8MB)

LOG
[25/04/2025 09:59:28] Selected Region: EU - Release: Sync 3.4.23188 - Map Version: Conserver les cartes existantes 
[25/04/2025 09:59:28] Install Mode: Auto-Detect (autoinstall) Forced: False 
[25/04/2025 09:59:28] MY20 Protection: Auto-Detect 
[25/04/2025 09:59:28] Formatting USB drive
[25/04/2025 09:59:28] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[25/04/2025 09:59:38] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[25/04/2025 09:59:38] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[25/04/2025 09:59:38] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[25/04/2025 09:59:38] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[25/04/2025 09:59:38] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[25/04/2025 09:59:38] Downloading: 5U5T-14G391-AT_1660763323000.TAR.GZ
[25/04/2025 10:04:08] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[25/04/2025 10:04:16] Downloaded: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[25/04/2025 10:04:16] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[25/04/2025 10:04:16] Downloading: 4U5T-14G423-AC_1615425645000.TAR.GZ
[25/04/2025 10:06:38] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[25/04/2025 10:06:42] Downloaded: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[25/04/2025 10:06:42] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[25/04/2025 10:06:42] Downloading: 1U5T-14G658-AH_1644006443000.TAR.GZ
[25/04/2025 10:06:47] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[25/04/2025 10:06:47] Downloaded: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[25/04/2025 10:06:47] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[25/04/2025 10:06:47] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[25/04/2025 10:08:15] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[25/04/2025 10:08:19] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ 
[25/04/2025 10:08:19] Preparing USB drive
[25/04/2025 10:08:19] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[25/04/2025 10:08:19] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[25/04/2025 10:08:19] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[25/04/2025 10:08:19] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[25/04/2025 10:08:19] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[25/04/2025 10:08:19] Copying: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[25/04/2025 10:10:48] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[25/04/2025 10:11:03] Copied: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[25/04/2025 10:11:03] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[25/04/2025 10:11:03] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[25/04/2025 10:12:02] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[25/04/2025 10:12:09] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[25/04/2025 10:12:09] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[25/04/2025 10:12:09] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[25/04/2025 10:12:12] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[25/04/2025 10:12:13] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[25/04/2025 10:12:13] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[25/04/2025 10:12:13] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[25/04/2025 10:13:24] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[25/04/2025 10:13:33] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[25/04/2025 10:13:33] Generating Autoinstall.lst
[25/04/2025 10:13:33] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

fredcop62 · 2 November 2025 14:45

I’ve attached a photo of the screen.

F150Chief · 3 November 2025 02:14

If you have not done a master reset you should do that.

fredcop62 · 3 November 2025 14:55

Yes, I did a factory reset, and I also disconnected the battery all night, and the icon did not reappear.

SaNdMaN · 3 November 2025 15:06

Hello.

Can you elaborate on tihs?

What does this mean exactly?. Your car was originally equipped with Sync3 and then you replaced just the APIM?.

Do you have Forscan and an adapter?

fredcop62 · 3 November 2025 15:20

Hello, my car was equipped with a Sync 2 system and I replaced it with a used original Ford Sync 3 system.

SaNdMaN · 3 November 2025 15:41

I figured… that’s not an oem replacement, that’s a retrofit for converting Sync2 to Sync3 which includes programming.

Who did the programming?, you didn’t answer if you have forscan and an adapter.

fredcop62 · 3 November 2025 15:55

t was pre-programmed, and I finished the programming with Forscan. So yes, I do have Forscan I should also mention that the icon was there; I don’t understand why it disappeared. I wonder if the cables in the trunk might be damaged?

SaNdMaN · 3 November 2025 15:59

Time to re do the programming. Do you have a backup asbuilt from before upgrading Sync3 versions?. If so, install that and force a module reset.

If that does not work (or you do not have the backup), send a screenshot of the APIM asbuilt seen through Forscan.

It’s expected for some values to be reverted after a reformat, for example.

fredcop62 · 4 November 2025 18:20

Here are the photos, thank you for your help.

I forgot to reply sorry, no I don’t have a backup.

SaNdMaN · 4 November 2025 20:30

That’s ok, but there’s no need to bump the thread. If you want to add information, just edit the message. I’ve merged your messages.

I can’t help with that since it’s outside my scope of knowledge, but maybe others will be able to help. Just be patient.

fredcop62 · 4 November 2025 23:00

Okay, thank you for your help

F150Chief · 5 November 2025 02:17

Do you have the original Sync 2 asbuilt?

fredcop62 · 5 November 2025 14:19

I hadn’t saved it, but I retrieved the file using my VIN from Ford Service Info.
If you can’t open the file, I can take screenshots.

1FA 585.ab (22.6 KB)

F150Chief · 8 November 2025 04:44

Your first line of the APIM asbuilt should be : 7D0-01-01 4A6A 059A 305C
Reset the APIM once you write the values.

You had previously done other work on the Mustang. APIM and ACM swap…

fredcop62 · 8 November 2025 07:45

Yes, I made those changes with your help. And I did modify 7D0-01-01 4A6A 059A 305C, but it didn’t change anything.

-7D0-01-02 xx9x-xxxx-xxx 7D0-03-01: x3xx-xxxx-xxxx-xxxx GPS Antenna
-726-26-01: x*xx-xxxx-xxxx I set it to 0 = Not present brightness counters
-https://community.cyanlabs.net/uploads/short-url/95SUnMgU09lkTcsGKaMhVHzhfiX.abt Day/Night Mode Problem
-7D0-01-01 *xxx xxxx xxxx Change 8B6A to 0B6A Android Auto GPS Sound Problem

I just saw in the PAM database that modifications are required when replacing Sync 2 with Sync 3. My car’s PAM is still the same as the original; do I need to make any modifications?

F150Chief · 9 November 2025 21:00

Only if you have the latest PAM firmware. There is a value that will indicate Gen 3.
736-03-01 xxxx xx** xx
Increase the value to 18=OAT FCIMA, CAN None, APA Sync Gen 3 APIM.

fredcop62 · 10 November 2025 00:07

Thank you for your help.

Oddly enough, I don’t have access to the update tab on Forscan (see photo). Therefore, I don’t know what the firmware version is. I’ve also attached a photo of the PAM profile.

bill32399 · 10 November 2025 05:25

Odds are your PAM is part of the BCM since you have a CGEA 1.3 network.

fredcop62 · 10 November 2025 08:17

Okay, thanks, but what should I do? Sorry, I have very little knowledge in this area