screen is blank after update

andygr292 · 26 June 2026 19:56

no, im not the first owner of the car - but it hasnt been looked after or modified in any other way

I saw the progress bar, but not the final green screen

will run the interrogator log tomorrow and let you know what it says

thank you for your help

SaNdMaN · 26 June 2026 20:01

So there’s no way for you to confirm this

Or this

My point is, you do not know what the vehicle has, it’s OEM to you but maybe it’s not OEM at all. Again, this changes things…

This is also strange… if you didn’t see the green screen, I wonder if the screen just died before finishing the process…

You should had seen something like this:

Anyways, try running the interrogator and see what it does…

warlock12118 · 26 June 2026 20:32

This can happen on a reformat if he’s got an older G/H APIM with a K series screen on it instead of a G.

It needs a G series screen for the right drivers to load on the reboot, after that you can go back to a K series until the next reformat.

andygr292 · 27 June 2026 10:10

<?xml version="1.0" encoding="UTF-8"?>

<p:OTAModuleSnapShot xmlns:d2p1=“urn:ford/Vehicle/Module/Information/v3.0” xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance” xmlns:p=“urn:ford/com/productdesign/ipp/ModuleSnapshot/v2.0” version=“2026-06-17” xsi:schemaLocation=“urn:ford/Vehicle/Module/Information/v3.0 ModuleSnapshot.xsd”>
<p:VIN></p:VIN>
<p:ModuleName>ECU</p:ModuleName>
<p:RequestRole>
d2p1:RoleCONSUMER</d2p1:Role>
d2p1:RoleSourceOTA</d2p1:RoleSource>
d2p1:RoleDescSYNC</d2p1:RoleDesc>
d2p1:RoleIDOTA</d2p1:RoleID>
</p:RequestRole>
<p:BroadcastDTCType/>
<p:Node isFlashed=“false” specificationCategory=“GGDS”>
d2p1:Address7D0</d2p1:Address>
<d2p1:ECUAcronym name=“APIM”>
d2p1:State
<d2p1:Gateway gatewayType=“NONE”>
<d2p1:DID didFormat=“ASCII” didType=“Embedded Consumer Operating System Part Number” didValue=“8033” responseLength=“24”>
d2p1:ResponseJL1T-14G381-AJ</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“Packeted” didType=“Embedded Consumer Applications Part Numbers 1” didValue=“8060” responseLength=“384”>
d2p1:Response4a4c37542d3134473432312d4241000000000000000000004a4c37542d3134473339312d4142000000000000000000004a4c37542d3134473432322d4241000000000000000000004a4c37542d3134473432332d414100000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
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d2p1:IsConfigfalse</d2p1:IsConfig>
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<d2p1:DID didFormat=“HEX” didType=“ECU Checksum 1” didValue=“D704” responseLength=“4”>
d2p1:Responsebdb71e3c</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“HEX” didType=“ECU Checksum 2” didValue=“D705” responseLength=“4”>
d2p1:Response3925b63b</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE00” didValue=“DE00”>
d2p1:Response096864da9002bc550002</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
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d2p1:Response554b01064002080000000005</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
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d2p1:Response0000010000</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
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<d2p1:DID didType=“Direct Configuraation DID DE03” didValue=“DE03”>
d2p1:Response01001a01020001</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE04” didValue=“DE04”>
d2p1:Response17e8179828be</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE05” didValue=“DE05”>
d2p1:Response80</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
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<d2p1:DID didType=“Direct Configuraation DID DE06” didValue=“DE06”>
d2p1:Response15033300000000135600000430670069</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“On-line Diagnostic Database Reference Number” didValue=“F110” responseLength=“24”>
d2p1:ResponseDS-GB5T-14G371-CD</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“ECU Core Assembly Number” didValue=“F111” responseLength=“24”>
d2p1:ResponseHS7T-14G380-CB</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“ECU Delivery Assembly Number” didValue=“F113” responseLength=“24”>
d2p1:ResponseJS7T-14G371-FDC</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“ECU Calibration Data #1 Number” didValue=“F124” responseLength=“24”>
d2p1:ResponseGB5T-14G375-FB</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“Private Sub Node #1 Serial Number” didValue=“F141” responseLength=“16”>
d2p1:ResponseNW6H0144</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“State Encoded” didType=“Software Download Specification Version” didValue=“F162” responseLength=“1”>
d2p1:ResponseBlank</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“State Encoded” didType=“Diagnostic Specification Version” didValue=“F163” responseLength=“1”>
d2p1:Response03</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“Vehicle Manufacturer ECU Software Number” didValue=“F188” responseLength=“24”>
d2p1:ResponseGB5T-14G374-CD</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
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d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“HEX” didType=“ECU MAC Address 1” didValue=“F1D0” responseLength=“6”>
d2p1:Response9c:1d:58:ef:d3:c8</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“HEX” didType=“ECU MAC Address 2” didValue=“F1D1” responseLength=“6”>
d2p1:Response9c:1d:58:ef:d3:c9</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
</d2p1:Gateway>
</d2p1:State>
</d2p1:ECUAcronym>
<d2p1:ODLNetwork d2p1:NetworkDataRate=“500” d2p1:NetworkName=“HS-CAN” d2p1:NetworkProtocol=“CAN” d2p1:DLCName=“SAE J1962” d2p1:Pins=“6,14”/>
<d2p1:AdditionalAttributes logGeneratedDateTime=“2026-06-17T18:16:17+00:00” RAM=“968130560” vmcuVersion=“Vector_VMCU_02.02.20”>
<d2p1:PartitionHealth type=“/dev/hd0t180” total=“21074310144” available=“115781600”/>
<d2p1:PartitionHealth type=“/dev/hd0t181” total=“638695424” available=“2097120”/>
<d2p1:PartitionHealth type=“/dev/hd0t177” total=“133709824” available=“2097152”/>
d2p1:InstallationLog/
d2p1: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</d2p1:SyncData>
</d2p1:AdditionalAttributes>
</p:Node>
</p:OTAModuleSnapShot>

SaNdMaN · 27 June 2026 11:59

Share the actual file please.

andygr292 · 27 June 2026 13:09

Sync_NW6H0144_WF05XXGCC5HR87584.xml (9.8 KB)

F150Chief · 27 June 2026 22:12

This shows still on Sync 3.0, so the reformat did not work.
JL1T-14G381-AJ . Type: APPS. Version: 2.3.17109

andygr292 · 28 June 2026 15:25

I will try again, any particular brand of USB stick recommended? (currently it’s a 64GB Sandisk USB 3.1)

SaNdMaN · 28 June 2026 21:28

Sandisk is a good brand, I do not think the USB is the issue here.

Based on what we now know, this puzzles me. What did you exactly say?. If the USB “took”, the unit would enter the reformat phase, where a progress bar is shown (like the one I sent before).

But your unit is still on 2.2, so the reformat package was never installed. The reformat package is autoinstalled:

From your original USB:

andygr292:

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

Autoinstall installations do not show any progress bar.

So, what did you see?, it could not be a progress bar…

Whatever you do now is risky since you can’t see what’s going on… Before risking a reformat, I would try manually installing 3.0. For instance, you could try autoinstalling JR3T-14G381-AY.