Seems it blew up... Screen is blank, nothing happens after the first reboot

kenbdavis · September 16, 2026, 5:37am

There does not seem to be a log file on my USB drive, and the interrogator said it was fine to to the update.

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Unknown

Install Type: Retrofit

Old SYNC Version: 3.4.23188

New SYNC Version: 3.4.26057

Do you have a error message, if so what is it?
Nothing on screen at all - so can’t tell. Tried to update to 3.4.26057

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.14.2.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.14.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: NA
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Disabled / Not MY20

DESTINATION DETAILS
Mode: Drive
Model: USB DISK USB Device
Size: 58.6GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AE_1778770590000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCR_1774002344000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBR_1774002523000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAR_1774002538000.TAR.GZ
MAP=4U5T-14G421-CJJ_1773881407000.TAR.GZ
MAP=4U5T-14G421-CHJ_1773881581000.TAR.GZ
MAP=4U5T-14G421-CGJ_1773881595000.TAR.GZ
MAP=4U5T-14G421-CFJ_1773883381000.TAR.GZ
MAP=4U5T-14G421-CEJ_1773883394000.TAR.GZ
MAP=4U5T-14G421-CDJ_1773883409000.TAR.GZ
MAP=4U5T-14G421-CCJ_1773882977000.TAR.GZ
MAP=4U5T-14G421-CBJ_1773882394000.TAR.GZ
MAP=4U5T-14G421-CAJ_1773882382000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.14.2.0 Stable - downgrade  Mode - Sync 3.4.26057 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open2 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item3 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction


FILES (19)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
GB5T-14G386-SC_85041.tar.gz (1.8KB)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AE_1778770590000.TAR.GZ (869.9MB)
4U5T-14G422-CCR_1774002344000.TAR.GZ (548.1MB)
4U5T-14G422-CBR_1774002523000.TAR.GZ (812.4MB)
4U5T-14G422-CAR_1774002538000.TAR.GZ (1.2GB)
4U5T-14G421-CJJ_1773881407000.TAR.GZ (742.8MB)
4U5T-14G421-CHJ_1773881581000.TAR.GZ (1GB)
4U5T-14G421-CGJ_1773881595000.TAR.GZ (1.2GB)
4U5T-14G421-CFJ_1773883381000.TAR.GZ (1.1GB)
4U5T-14G421-CEJ_1773883394000.TAR.GZ (1.1GB)
4U5T-14G421-CDJ_1773883409000.TAR.GZ (1.3GB)
4U5T-14G421-CCJ_1773882977000.TAR.GZ (1.1GB)
4U5T-14G421-CBJ_1773882394000.TAR.GZ (1.1GB)
4U5T-14G421-CAJ_1773882382000.TAR.GZ (1GB)

LOG
[9/15/2026 8:36:19 PM] Selected Region: NA - Release: Sync 3.4.26057 - Map Version: 2.25 (2025) - NA 
[9/15/2026 8:36:19 PM] Install Mode: Auto-Detect (downgrade) Forced: False 
[9/15/2026 8:36:19 PM] MY20 Protection: Disabled / Not MY20 
[9/15/2026 8:36:20 PM] Formatting USB drive
[9/15/2026 8:36:20 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[9/15/2026 8:36:26 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/15/2026 8:36:26 PM] Downloading: 4U5T-14G381-AN_1552583626000.TAR.GZ
[9/15/2026 8:38:51 PM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/15/2026 8:38:53 PM] Downloaded: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/15/2026 8:38:53 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[9/15/2026 8:38:53 PM] Downloading: GB5T-14G386-SC_85041.tar.gz
[9/15/2026 8:38:53 PM] Validating: GB5T-14G386-SC_85041.tar.gz 
[9/15/2026 8:38:53 PM] Downloaded: GB5T-14G386-SC_85041.tar.gz 
[9/15/2026 8:38:53 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[9/15/2026 8:38:53 PM] Downloading: 1u5t-14g386-cb.tar.gz
[9/15/2026 8:38:57 PM] Validating: 1u5t-14g386-cb.tar.gz 
[9/15/2026 8:38:57 PM] Downloaded: 1u5t-14g386-cb.tar.gz 
[9/15/2026 8:38:57 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/15/2026 8:38:57 PM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[9/15/2026 8:38:57 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/15/2026 8:38:57 PM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/15/2026 8:38:57 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/15/2026 8:38:57 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[9/15/2026 8:40:42 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/15/2026 8:40:43 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/15/2026 8:40:43 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/15/2026 8:40:43 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[9/15/2026 8:43:20 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/15/2026 8:43:22 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/15/2026 8:43:22 PM] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ 
[9/15/2026 8:43:22 PM] Downloading: NU5T-14G381-AE_1778770590000.TAR.GZ
[9/15/2026 8:47:06 PM] Validating: NU5T-14G381-AE_1778770590000.TAR.GZ 
[9/15/2026 8:47:08 PM] Downloaded: NU5T-14G381-AE_1778770590000.TAR.GZ 
[9/15/2026 8:47:08 PM] Checking Existing File: 4U5T-14G422-CCR_1774002344000.TAR.GZ 
[9/15/2026 8:47:08 PM] Downloading: 4U5T-14G422-CCR_1774002344000.TAR.GZ
[9/15/2026 8:49:34 PM] Validating: 4U5T-14G422-CCR_1774002344000.TAR.GZ 
[9/15/2026 8:49:35 PM] Downloaded: 4U5T-14G422-CCR_1774002344000.TAR.GZ 
[9/15/2026 8:49:35 PM] Checking Existing File: 4U5T-14G422-CBR_1774002523000.TAR.GZ 
[9/15/2026 8:49:35 PM] Downloading: 4U5T-14G422-CBR_1774002523000.TAR.GZ
[9/15/2026 8:53:14 PM] Validating: 4U5T-14G422-CBR_1774002523000.TAR.GZ 
[9/15/2026 8:53:16 PM] Downloaded: 4U5T-14G422-CBR_1774002523000.TAR.GZ 
[9/15/2026 8:53:16 PM] Checking Existing File: 4U5T-14G422-CAR_1774002538000.TAR.GZ 
[9/15/2026 8:53:16 PM] Downloading: 4U5T-14G422-CAR_1774002538000.TAR.GZ
[9/15/2026 8:58:11 PM] Validating: 4U5T-14G422-CAR_1774002538000.TAR.GZ 
[9/15/2026 8:58:15 PM] Downloaded: 4U5T-14G422-CAR_1774002538000.TAR.GZ 
[9/15/2026 8:58:15 PM] Checking Existing File: 4U5T-14G421-CJJ_1773881407000.TAR.GZ 
[9/15/2026 8:58:15 PM] Downloading: 4U5T-14G421-CJJ_1773881407000.TAR.GZ
[9/15/2026 9:01:09 PM] Validating: 4U5T-14G421-CJJ_1773881407000.TAR.GZ 
[9/15/2026 9:01:11 PM] Downloaded: 4U5T-14G421-CJJ_1773881407000.TAR.GZ 
[9/15/2026 9:01:11 PM] Checking Existing File: 4U5T-14G421-CHJ_1773881581000.TAR.GZ 
[9/15/2026 9:01:11 PM] Downloading: 4U5T-14G421-CHJ_1773881581000.TAR.GZ
[9/15/2026 9:07:19 PM] Validating: 4U5T-14G421-CHJ_1773881581000.TAR.GZ 
[9/15/2026 9:07:21 PM] Validate: 4U5T-14G421-CHJ_1773881581000.TAR.GZ (Failed!, Downloading)
[9/15/2026 9:07:21 PM] Downloading (Attempt #2): 4U5T-14G421-CHJ_1773881581000.TAR.GZ
[9/15/2026 9:09:25 PM] Validating: 4U5T-14G421-CHJ_1773881581000.TAR.GZ 
[9/15/2026 9:09:28 PM] Downloaded: 4U5T-14G421-CHJ_1773881581000.TAR.GZ 
[9/15/2026 9:09:28 PM] Checking Existing File: 4U5T-14G421-CGJ_1773881595000.TAR.GZ 
[9/15/2026 9:09:28 PM] Downloading: 4U5T-14G421-CGJ_1773881595000.TAR.GZ
[9/15/2026 9:11:49 PM] Validating: 4U5T-14G421-CGJ_1773881595000.TAR.GZ 
[9/15/2026 9:11:52 PM] Downloaded: 4U5T-14G421-CGJ_1773881595000.TAR.GZ 
[9/15/2026 9:11:52 PM] Checking Existing File: 4U5T-14G421-CFJ_1773883381000.TAR.GZ 
[9/15/2026 9:11:52 PM] Downloading: 4U5T-14G421-CFJ_1773883381000.TAR.GZ
[9/15/2026 9:14:05 PM] Validating: 4U5T-14G421-CFJ_1773883381000.TAR.GZ 
[9/15/2026 9:14:08 PM] Downloaded: 4U5T-14G421-CFJ_1773883381000.TAR.GZ 
[9/15/2026 9:14:08 PM] Checking Existing File: 4U5T-14G421-CEJ_1773883394000.TAR.GZ 
[9/15/2026 9:14:08 PM] Downloading: 4U5T-14G421-CEJ_1773883394000.TAR.GZ
[9/15/2026 9:16:24 PM] Validating: 4U5T-14G421-CEJ_1773883394000.TAR.GZ 
[9/15/2026 9:16:27 PM] Downloaded: 4U5T-14G421-CEJ_1773883394000.TAR.GZ 
[9/15/2026 9:16:27 PM] Checking Existing File: 4U5T-14G421-CDJ_1773883409000.TAR.GZ 
[9/15/2026 9:16:27 PM] Downloading: 4U5T-14G421-CDJ_1773883409000.TAR.GZ
[9/15/2026 9:19:12 PM] Validating: 4U5T-14G421-CDJ_1773883409000.TAR.GZ 
[9/15/2026 9:19:15 PM] Downloaded: 4U5T-14G421-CDJ_1773883409000.TAR.GZ 
[9/15/2026 9:19:15 PM] Checking Existing File: 4U5T-14G421-CCJ_1773882977000.TAR.GZ 
[9/15/2026 9:19:15 PM] Downloading: 4U5T-14G421-CCJ_1773882977000.TAR.GZ
[9/15/2026 9:21:28 PM] Validating: 4U5T-14G421-CCJ_1773882977000.TAR.GZ 
[9/15/2026 9:21:31 PM] Downloaded: 4U5T-14G421-CCJ_1773882977000.TAR.GZ 
[9/15/2026 9:21:31 PM] Checking Existing File: 4U5T-14G421-CBJ_1773882394000.TAR.GZ 
[9/15/2026 9:21:31 PM] Downloading: 4U5T-14G421-CBJ_1773882394000.TAR.GZ
[9/15/2026 9:27:02 PM] Validating: 4U5T-14G421-CBJ_1773882394000.TAR.GZ 
[9/15/2026 9:27:05 PM] Downloaded: 4U5T-14G421-CBJ_1773882394000.TAR.GZ 
[9/15/2026 9:27:05 PM] Checking Existing File: 4U5T-14G421-CAJ_1773882382000.TAR.GZ 
[9/15/2026 9:27:05 PM] Downloading: 4U5T-14G421-CAJ_1773882382000.TAR.GZ
[9/15/2026 9:31:59 PM] Validating: 4U5T-14G421-CAJ_1773882382000.TAR.GZ 
[9/15/2026 9:32:02 PM] Downloaded: 4U5T-14G421-CAJ_1773882382000.TAR.GZ 
[9/15/2026 9:32:02 PM] Preparing USB drive
[9/15/2026 9:32:02 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/15/2026 9:32:02 PM] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/15/2026 9:32:13 PM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/15/2026 9:32:17 PM] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/15/2026 9:32:17 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[9/15/2026 9:32:17 PM] Copying: GB5T-14G386-SC_85041.tar.gz 
[9/15/2026 9:32:17 PM] Validating: GB5T-14G386-SC_85041.tar.gz 
[9/15/2026 9:32:17 PM] Copied: GB5T-14G386-SC_85041.tar.gz 
[9/15/2026 9:32:17 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[9/15/2026 9:32:17 PM] Copying: 1u5t-14g386-cb.tar.gz 
[9/15/2026 9:32:17 PM] Validating: 1u5t-14g386-cb.tar.gz 
[9/15/2026 9:32:17 PM] Copied: 1u5t-14g386-cb.tar.gz 
[9/15/2026 9:32:17 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/15/2026 9:32:17 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/15/2026 9:32:17 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/15/2026 9:32:17 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/15/2026 9:32:17 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/15/2026 9:32:17 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/15/2026 9:32:24 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/15/2026 9:32:27 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/15/2026 9:32:27 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/15/2026 9:32:27 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/15/2026 9:32:40 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/15/2026 9:32:44 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/15/2026 9:32:44 PM] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ 
[9/15/2026 9:32:44 PM] Copying: NU5T-14G381-AE_1778770590000.TAR.GZ 
[9/15/2026 9:33:03 PM] Validating: NU5T-14G381-AE_1778770590000.TAR.GZ 
[9/15/2026 9:33:09 PM] Copied: NU5T-14G381-AE_1778770590000.TAR.GZ 
[9/15/2026 9:33:09 PM] Checking Existing File: 4U5T-14G422-CCR_1774002344000.TAR.GZ 
[9/15/2026 9:33:09 PM] Copying: 4U5T-14G422-CCR_1774002344000.TAR.GZ 
[9/15/2026 9:33:19 PM] Validating: 4U5T-14G422-CCR_1774002344000.TAR.GZ 
[9/15/2026 9:33:22 PM] Copied: 4U5T-14G422-CCR_1774002344000.TAR.GZ 
[9/15/2026 9:33:22 PM] Checking Existing File: 4U5T-14G422-CBR_1774002523000.TAR.GZ 
[9/15/2026 9:33:22 PM] Copying: 4U5T-14G422-CBR_1774002523000.TAR.GZ 
[9/15/2026 9:33:39 PM] Validating: 4U5T-14G422-CBR_1774002523000.TAR.GZ 
[9/15/2026 9:33:45 PM] Copied: 4U5T-14G422-CBR_1774002523000.TAR.GZ 
[9/15/2026 9:33:45 PM] Checking Existing File: 4U5T-14G422-CAR_1774002538000.TAR.GZ 
[9/15/2026 9:33:45 PM] Copying: 4U5T-14G422-CAR_1774002538000.TAR.GZ 
[9/15/2026 9:34:12 PM] Validating: 4U5T-14G422-CAR_1774002538000.TAR.GZ 
[9/15/2026 9:34:21 PM] Copied: 4U5T-14G422-CAR_1774002538000.TAR.GZ 
[9/15/2026 9:34:21 PM] Checking Existing File: 4U5T-14G421-CJJ_1773881407000.TAR.GZ 
[9/15/2026 9:34:21 PM] Copying: 4U5T-14G421-CJJ_1773881407000.TAR.GZ 
[9/15/2026 9:34:36 PM] Validating: 4U5T-14G421-CJJ_1773881407000.TAR.GZ 
[9/15/2026 9:34:41 PM] Copied: 4U5T-14G421-CJJ_1773881407000.TAR.GZ 
[9/15/2026 9:34:41 PM] Checking Existing File: 4U5T-14G421-CHJ_1773881581000.TAR.GZ 
[9/15/2026 9:34:41 PM] Copying: 4U5T-14G421-CHJ_1773881581000.TAR.GZ 
[9/15/2026 9:35:01 PM] Validating: 4U5T-14G421-CHJ_1773881581000.TAR.GZ 
[9/15/2026 9:35:08 PM] Copied: 4U5T-14G421-CHJ_1773881581000.TAR.GZ 
[9/15/2026 9:35:08 PM] Checking Existing File: 4U5T-14G421-CGJ_1773881595000.TAR.GZ 
[9/15/2026 9:35:08 PM] Copying: 4U5T-14G421-CGJ_1773881595000.TAR.GZ 
[9/15/2026 9:35:36 PM] Validating: 4U5T-14G421-CGJ_1773881595000.TAR.GZ 
[9/15/2026 9:35:45 PM] Copied: 4U5T-14G421-CGJ_1773881595000.TAR.GZ 
[9/15/2026 9:35:45 PM] Checking Existing File: 4U5T-14G421-CFJ_1773883381000.TAR.GZ 
[9/15/2026 9:35:45 PM] Copying: 4U5T-14G421-CFJ_1773883381000.TAR.GZ 
[9/15/2026 9:36:08 PM] Validating: 4U5T-14G421-CFJ_1773883381000.TAR.GZ 
[9/15/2026 9:36:16 PM] Copied: 4U5T-14G421-CFJ_1773883381000.TAR.GZ 
[9/15/2026 9:36:16 PM] Checking Existing File: 4U5T-14G421-CEJ_1773883394000.TAR.GZ 
[9/15/2026 9:36:16 PM] Copying: 4U5T-14G421-CEJ_1773883394000.TAR.GZ 
[9/15/2026 9:36:41 PM] Validating: 4U5T-14G421-CEJ_1773883394000.TAR.GZ 
[9/15/2026 9:36:49 PM] Copied: 4U5T-14G421-CEJ_1773883394000.TAR.GZ 
[9/15/2026 9:36:49 PM] Checking Existing File: 4U5T-14G421-CDJ_1773883409000.TAR.GZ 
[9/15/2026 9:36:49 PM] Copying: 4U5T-14G421-CDJ_1773883409000.TAR.GZ 
[9/15/2026 9:37:17 PM] Validating: 4U5T-14G421-CDJ_1773883409000.TAR.GZ 
[9/15/2026 9:37:27 PM] Copied: 4U5T-14G421-CDJ_1773883409000.TAR.GZ 
[9/15/2026 9:37:27 PM] Checking Existing File: 4U5T-14G421-CCJ_1773882977000.TAR.GZ 
[9/15/2026 9:37:27 PM] Copying: 4U5T-14G421-CCJ_1773882977000.TAR.GZ 
[9/15/2026 9:37:53 PM] Validating: 4U5T-14G421-CCJ_1773882977000.TAR.GZ 
[9/15/2026 9:38:01 PM] Copied: 4U5T-14G421-CCJ_1773882977000.TAR.GZ 
[9/15/2026 9:38:01 PM] Checking Existing File: 4U5T-14G421-CBJ_1773882394000.TAR.GZ 
[9/15/2026 9:38:01 PM] Copying: 4U5T-14G421-CBJ_1773882394000.TAR.GZ 
[9/15/2026 9:38:24 PM] Validating: 4U5T-14G421-CBJ_1773882394000.TAR.GZ 
[9/15/2026 9:38:32 PM] Copied: 4U5T-14G421-CBJ_1773882394000.TAR.GZ 
[9/15/2026 9:38:32 PM] Checking Existing File: 4U5T-14G421-CAJ_1773882382000.TAR.GZ 
[9/15/2026 9:38:32 PM] Copying: 4U5T-14G421-CAJ_1773882382000.TAR.GZ 
[9/15/2026 9:38:54 PM] Validating: 4U5T-14G421-CAJ_1773882382000.TAR.GZ 
[9/15/2026 9:39:01 PM] Copied: 4U5T-14G421-CAJ_1773882382000.TAR.GZ 
[9/15/2026 9:39:01 PM] Generating reformat.lst
[9/15/2026 9:39:01 PM] Generating autoinstall.lst
[9/15/2026 9:39:01 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

kenbdavis · September 16, 2026, 5:41am

CYANLABS - SYN3 UPDATER - V2.14.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: NA
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Disabled / Not MY20

DESTINATION DETAILS
Mode: Drive
Model: USB DISK USB Device
Size: 58.6GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AE_1778770590000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCR_1774002344000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBR_1774002523000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAR_1774002538000.TAR.GZ
MAP=4U5T-14G421-CJJ_1773881407000.TAR.GZ
MAP=4U5T-14G421-CHJ_1773881581000.TAR.GZ
MAP=4U5T-14G421-CGJ_1773881595000.TAR.GZ
MAP=4U5T-14G421-CFJ_1773883381000.TAR.GZ
MAP=4U5T-14G421-CEJ_1773883394000.TAR.GZ
MAP=4U5T-14G421-CDJ_1773883409000.TAR.GZ
MAP=4U5T-14G421-CCJ_1773882977000.TAR.GZ
MAP=4U5T-14G421-CBJ_1773882394000.TAR.GZ
MAP=4U5T-14G421-CAJ_1773882382000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.14.2.0 Stable - downgrade  Mode - Sync 3.4.26057 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open2 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item3 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction


FILES (19)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
GB5T-14G386-SC_85041.tar.gz (1.8KB)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AE_1778770590000.TAR.GZ (869.9MB)
4U5T-14G422-CCR_1774002344000.TAR.GZ (548.1MB)
4U5T-14G422-CBR_1774002523000.TAR.GZ (812.4MB)
4U5T-14G422-CAR_1774002538000.TAR.GZ (1.2GB)
4U5T-14G421-CJJ_1773881407000.TAR.GZ (742.8MB)
4U5T-14G421-CHJ_1773881581000.TAR.GZ (1GB)
4U5T-14G421-CGJ_1773881595000.TAR.GZ (1.2GB)
4U5T-14G421-CFJ_1773883381000.TAR.GZ (1.1GB)
4U5T-14G421-CEJ_1773883394000.TAR.GZ (1.1GB)
4U5T-14G421-CDJ_1773883409000.TAR.GZ (1.3GB)
4U5T-14G421-CCJ_1773882977000.TAR.GZ (1.1GB)
4U5T-14G421-CBJ_1773882394000.TAR.GZ (1.1GB)
4U5T-14G421-CAJ_1773882382000.TAR.GZ (1GB)

LOG
[9/15/2026 8:36:19 PM] Selected Region: NA - Release: Sync 3.4.26057 - Map Version: 2.25 (2025) - NA 
[9/15/2026 8:36:19 PM] Install Mode: Auto-Detect (downgrade) Forced: False 
[9/15/2026 8:36:19 PM] MY20 Protection: Disabled / Not MY20 
[9/15/2026 8:36:20 PM] Formatting USB drive
[9/15/2026 8:36:20 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[9/15/2026 8:36:26 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/15/2026 8:36:26 PM] Downloading: 4U5T-14G381-AN_1552583626000.TAR.GZ
[9/15/2026 8:38:51 PM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/15/2026 8:38:53 PM] Downloaded: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/15/2026 8:38:53 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[9/15/2026 8:38:53 PM] Downloading: GB5T-14G386-SC_85041.tar.gz
[9/15/2026 8:38:53 PM] Validating: GB5T-14G386-SC_85041.tar.gz 
[9/15/2026 8:38:53 PM] Downloaded: GB5T-14G386-SC_85041.tar.gz 
[9/15/2026 8:38:53 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[9/15/2026 8:38:53 PM] Downloading: 1u5t-14g386-cb.tar.gz
[9/15/2026 8:38:57 PM] Validating: 1u5t-14g386-cb.tar.gz 
[9/15/2026 8:38:57 PM] Downloaded: 1u5t-14g386-cb.tar.gz 
[9/15/2026 8:38:57 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/15/2026 8:38:57 PM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[9/15/2026 8:38:57 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/15/2026 8:38:57 PM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/15/2026 8:38:57 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/15/2026 8:38:57 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[9/15/2026 8:40:42 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/15/2026 8:40:43 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/15/2026 8:40:43 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/15/2026 8:40:43 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[9/15/2026 8:43:20 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/15/2026 8:43:22 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/15/2026 8:43:22 PM] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ 
[9/15/2026 8:43:22 PM] Downloading: NU5T-14G381-AE_1778770590000.TAR.GZ
[9/15/2026 8:47:06 PM] Validating: NU5T-14G381-AE_1778770590000.TAR.GZ 
[9/15/2026 8:47:08 PM] Downloaded: NU5T-14G381-AE_1778770590000.TAR.GZ 
[9/15/2026 8:47:08 PM] Checking Existing File: 4U5T-14G422-CCR_1774002344000.TAR.GZ 
[9/15/2026 8:47:08 PM] Downloading: 4U5T-14G422-CCR_1774002344000.TAR.GZ
[9/15/2026 8:49:34 PM] Validating: 4U5T-14G422-CCR_1774002344000.TAR.GZ 
[9/15/2026 8:49:35 PM] Downloaded: 4U5T-14G422-CCR_1774002344000.TAR.GZ 
[9/15/2026 8:49:35 PM] Checking Existing File: 4U5T-14G422-CBR_1774002523000.TAR.GZ 
[9/15/2026 8:49:35 PM] Downloading: 4U5T-14G422-CBR_1774002523000.TAR.GZ
[9/15/2026 8:53:14 PM] Validating: 4U5T-14G422-CBR_1774002523000.TAR.GZ 
[9/15/2026 8:53:16 PM] Downloaded: 4U5T-14G422-CBR_1774002523000.TAR.GZ 
[9/15/2026 8:53:16 PM] Checking Existing File: 4U5T-14G422-CAR_1774002538000.TAR.GZ 
[9/15/2026 8:53:16 PM] Downloading: 4U5T-14G422-CAR_1774002538000.TAR.GZ
[9/15/2026 8:58:11 PM] Validating: 4U5T-14G422-CAR_1774002538000.TAR.GZ 
[9/15/2026 8:58:15 PM] Downloaded: 4U5T-14G422-CAR_1774002538000.TAR.GZ 
[9/15/2026 8:58:15 PM] Checking Existing File: 4U5T-14G421-CJJ_1773881407000.TAR.GZ 
[9/15/2026 8:58:15 PM] Downloading: 4U5T-14G421-CJJ_1773881407000.TAR.GZ
[9/15/2026 9:01:09 PM] Validating: 4U5T-14G421-CJJ_1773881407000.TAR.GZ 
[9/15/2026 9:01:11 PM] Downloaded: 4U5T-14G421-CJJ_1773881407000.TAR.GZ 
[9/15/2026 9:01:11 PM] Checking Existing File: 4U5T-14G421-CHJ_1773881581000.TAR.GZ 
[9/15/2026 9:01:11 PM] Downloading: 4U5T-14G421-CHJ_1773881581000.TAR.GZ
[9/15/2026 9:07:19 PM] Validating: 4U5T-14G421-CHJ_1773881581000.TAR.GZ 
[9/15/2026 9:07:21 PM] Validate: 4U5T-14G421-CHJ_1773881581000.TAR.GZ (Failed!, Downloading)
[9/15/2026 9:07:21 PM] Downloading (Attempt #2): 4U5T-14G421-CHJ_1773881581000.TAR.GZ
[9/15/2026 9:09:25 PM] Validating: 4U5T-14G421-CHJ_1773881581000.TAR.GZ 
[9/15/2026 9:09:28 PM] Downloaded: 4U5T-14G421-CHJ_1773881581000.TAR.GZ 
[9/15/2026 9:09:28 PM] Checking Existing File: 4U5T-14G421-CGJ_1773881595000.TAR.GZ 
[9/15/2026 9:09:28 PM] Downloading: 4U5T-14G421-CGJ_1773881595000.TAR.GZ
[9/15/2026 9:11:49 PM] Validating: 4U5T-14G421-CGJ_1773881595000.TAR.GZ 
[9/15/2026 9:11:52 PM] Downloaded: 4U5T-14G421-CGJ_1773881595000.TAR.GZ 
[9/15/2026 9:11:52 PM] Checking Existing File: 4U5T-14G421-CFJ_1773883381000.TAR.GZ 
[9/15/2026 9:11:52 PM] Downloading: 4U5T-14G421-CFJ_1773883381000.TAR.GZ
[9/15/2026 9:14:05 PM] Validating: 4U5T-14G421-CFJ_1773883381000.TAR.GZ 
[9/15/2026 9:14:08 PM] Downloaded: 4U5T-14G421-CFJ_1773883381000.TAR.GZ 
[9/15/2026 9:14:08 PM] Checking Existing File: 4U5T-14G421-CEJ_1773883394000.TAR.GZ 
[9/15/2026 9:14:08 PM] Downloading: 4U5T-14G421-CEJ_1773883394000.TAR.GZ
[9/15/2026 9:16:24 PM] Validating: 4U5T-14G421-CEJ_1773883394000.TAR.GZ 
[9/15/2026 9:16:27 PM] Downloaded: 4U5T-14G421-CEJ_1773883394000.TAR.GZ 
[9/15/2026 9:16:27 PM] Checking Existing File: 4U5T-14G421-CDJ_1773883409000.TAR.GZ 
[9/15/2026 9:16:27 PM] Downloading: 4U5T-14G421-CDJ_1773883409000.TAR.GZ
[9/15/2026 9:19:12 PM] Validating: 4U5T-14G421-CDJ_1773883409000.TAR.GZ 
[9/15/2026 9:19:15 PM] Downloaded: 4U5T-14G421-CDJ_1773883409000.TAR.GZ 
[9/15/2026 9:19:15 PM] Checking Existing File: 4U5T-14G421-CCJ_1773882977000.TAR.GZ 
[9/15/2026 9:19:15 PM] Downloading: 4U5T-14G421-CCJ_1773882977000.TAR.GZ
[9/15/2026 9:21:28 PM] Validating: 4U5T-14G421-CCJ_1773882977000.TAR.GZ 
[9/15/2026 9:21:31 PM] Downloaded: 4U5T-14G421-CCJ_1773882977000.TAR.GZ 
[9/15/2026 9:21:31 PM] Checking Existing File: 4U5T-14G421-CBJ_1773882394000.TAR.GZ 
[9/15/2026 9:21:31 PM] Downloading: 4U5T-14G421-CBJ_1773882394000.TAR.GZ
[9/15/2026 9:27:02 PM] Validating: 4U5T-14G421-CBJ_1773882394000.TAR.GZ 
[9/15/2026 9:27:05 PM] Downloaded: 4U5T-14G421-CBJ_1773882394000.TAR.GZ 
[9/15/2026 9:27:05 PM] Checking Existing File: 4U5T-14G421-CAJ_1773882382000.TAR.GZ 
[9/15/2026 9:27:05 PM] Downloading: 4U5T-14G421-CAJ_1773882382000.TAR.GZ
[9/15/2026 9:31:59 PM] Validating: 4U5T-14G421-CAJ_1773882382000.TAR.GZ 
[9/15/2026 9:32:02 PM] Downloaded: 4U5T-14G421-CAJ_1773882382000.TAR.GZ 
[9/15/2026 9:32:02 PM] Preparing USB drive
[9/15/2026 9:32:02 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/15/2026 9:32:02 PM] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/15/2026 9:32:13 PM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/15/2026 9:32:17 PM] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/15/2026 9:32:17 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[9/15/2026 9:32:17 PM] Copying: GB5T-14G386-SC_85041.tar.gz 
[9/15/2026 9:32:17 PM] Validating: GB5T-14G386-SC_85041.tar.gz 
[9/15/2026 9:32:17 PM] Copied: GB5T-14G386-SC_85041.tar.gz 
[9/15/2026 9:32:17 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[9/15/2026 9:32:17 PM] Copying: 1u5t-14g386-cb.tar.gz 
[9/15/2026 9:32:17 PM] Validating: 1u5t-14g386-cb.tar.gz 
[9/15/2026 9:32:17 PM] Copied: 1u5t-14g386-cb.tar.gz 
[9/15/2026 9:32:17 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/15/2026 9:32:17 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/15/2026 9:32:17 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/15/2026 9:32:17 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/15/2026 9:32:17 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/15/2026 9:32:17 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/15/2026 9:32:24 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/15/2026 9:32:27 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/15/2026 9:32:27 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/15/2026 9:32:27 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/15/2026 9:32:40 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/15/2026 9:32:44 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/15/2026 9:32:44 PM] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ 
[9/15/2026 9:32:44 PM] Copying: NU5T-14G381-AE_1778770590000.TAR.GZ 
[9/15/2026 9:33:03 PM] Validating: NU5T-14G381-AE_1778770590000.TAR.GZ 
[9/15/2026 9:33:09 PM] Copied: NU5T-14G381-AE_1778770590000.TAR.GZ 
[9/15/2026 9:33:09 PM] Checking Existing File: 4U5T-14G422-CCR_1774002344000.TAR.GZ 
[9/15/2026 9:33:09 PM] Copying: 4U5T-14G422-CCR_1774002344000.TAR.GZ 
[9/15/2026 9:33:19 PM] Validating: 4U5T-14G422-CCR_1774002344000.TAR.GZ 
[9/15/2026 9:33:22 PM] Copied: 4U5T-14G422-CCR_1774002344000.TAR.GZ 
[9/15/2026 9:33:22 PM] Checking Existing File: 4U5T-14G422-CBR_1774002523000.TAR.GZ 
[9/15/2026 9:33:22 PM] Copying: 4U5T-14G422-CBR_1774002523000.TAR.GZ 
[9/15/2026 9:33:39 PM] Validating: 4U5T-14G422-CBR_1774002523000.TAR.GZ 
[9/15/2026 9:33:45 PM] Copied: 4U5T-14G422-CBR_1774002523000.TAR.GZ 
[9/15/2026 9:33:45 PM] Checking Existing File: 4U5T-14G422-CAR_1774002538000.TAR.GZ 
[9/15/2026 9:33:45 PM] Copying: 4U5T-14G422-CAR_1774002538000.TAR.GZ 
[9/15/2026 9:34:12 PM] Validating: 4U5T-14G422-CAR_1774002538000.TAR.GZ 
[9/15/2026 9:34:21 PM] Copied: 4U5T-14G422-CAR_1774002538000.TAR.GZ 
[9/15/2026 9:34:21 PM] Checking Existing File: 4U5T-14G421-CJJ_1773881407000.TAR.GZ 
[9/15/2026 9:34:21 PM] Copying: 4U5T-14G421-CJJ_1773881407000.TAR.GZ 
[9/15/2026 9:34:36 PM] Validating: 4U5T-14G421-CJJ_1773881407000.TAR.GZ 
[9/15/2026 9:34:41 PM] Copied: 4U5T-14G421-CJJ_1773881407000.TAR.GZ 
[9/15/2026 9:34:41 PM] Checking Existing File: 4U5T-14G421-CHJ_1773881581000.TAR.GZ 
[9/15/2026 9:34:41 PM] Copying: 4U5T-14G421-CHJ_1773881581000.TAR.GZ 
[9/15/2026 9:35:01 PM] Validating: 4U5T-14G421-CHJ_1773881581000.TAR.GZ 
[9/15/2026 9:35:08 PM] Copied: 4U5T-14G421-CHJ_1773881581000.TAR.GZ 
[9/15/2026 9:35:08 PM] Checking Existing File: 4U5T-14G421-CGJ_1773881595000.TAR.GZ 
[9/15/2026 9:35:08 PM] Copying: 4U5T-14G421-CGJ_1773881595000.TAR.GZ 
[9/15/2026 9:35:36 PM] Validating: 4U5T-14G421-CGJ_1773881595000.TAR.GZ 
[9/15/2026 9:35:45 PM] Copied: 4U5T-14G421-CGJ_1773881595000.TAR.GZ 
[9/15/2026 9:35:45 PM] Checking Existing File: 4U5T-14G421-CFJ_1773883381000.TAR.GZ 
[9/15/2026 9:35:45 PM] Copying: 4U5T-14G421-CFJ_1773883381000.TAR.GZ 
[9/15/2026 9:36:08 PM] Validating: 4U5T-14G421-CFJ_1773883381000.TAR.GZ 
[9/15/2026 9:36:16 PM] Copied: 4U5T-14G421-CFJ_1773883381000.TAR.GZ 
[9/15/2026 9:36:16 PM] Checking Existing File: 4U5T-14G421-CEJ_1773883394000.TAR.GZ 
[9/15/2026 9:36:16 PM] Copying: 4U5T-14G421-CEJ_1773883394000.TAR.GZ 
[9/15/2026 9:36:41 PM] Validating: 4U5T-14G421-CEJ_1773883394000.TAR.GZ 
[9/15/2026 9:36:49 PM] Copied: 4U5T-14G421-CEJ_1773883394000.TAR.GZ 
[9/15/2026 9:36:49 PM] Checking Existing File: 4U5T-14G421-CDJ_1773883409000.TAR.GZ 
[9/15/2026 9:36:49 PM] Copying: 4U5T-14G421-CDJ_1773883409000.TAR.GZ 
[9/15/2026 9:37:17 PM] Validating: 4U5T-14G421-CDJ_1773883409000.TAR.GZ 
[9/15/2026 9:37:27 PM] Copied: 4U5T-14G421-CDJ_1773883409000.TAR.GZ 
[9/15/2026 9:37:27 PM] Checking Existing File: 4U5T-14G421-CCJ_1773882977000.TAR.GZ 
[9/15/2026 9:37:27 PM] Copying: 4U5T-14G421-CCJ_1773882977000.TAR.GZ 
[9/15/2026 9:37:53 PM] Validating: 4U5T-14G421-CCJ_1773882977000.TAR.GZ 
[9/15/2026 9:38:01 PM] Copied: 4U5T-14G421-CCJ_1773882977000.TAR.GZ 
[9/15/2026 9:38:01 PM] Checking Existing File: 4U5T-14G421-CBJ_1773882394000.TAR.GZ 
[9/15/2026 9:38:01 PM] Copying: 4U5T-14G421-CBJ_1773882394000.TAR.GZ 
[9/15/2026 9:38:24 PM] Validating: 4U5T-14G421-CBJ_1773882394000.TAR.GZ 
[9/15/2026 9:38:32 PM] Copied: 4U5T-14G421-CBJ_1773882394000.TAR.GZ 
[9/15/2026 9:38:32 PM] Checking Existing File: 4U5T-14G421-CAJ_1773882382000.TAR.GZ 
[9/15/2026 9:38:32 PM] Copying: 4U5T-14G421-CAJ_1773882382000.TAR.GZ 
[9/15/2026 9:38:54 PM] Validating: 4U5T-14G421-CAJ_1773882382000.TAR.GZ 
[9/15/2026 9:39:01 PM] Copied: 4U5T-14G421-CAJ_1773882382000.TAR.GZ 
[9/15/2026 9:39:01 PM] Generating reformat.lst
[9/15/2026 9:39:01 PM] Generating autoinstall.lst
[9/15/2026 9:39:01 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

SaNdMaN · September 16, 2026, 11:00am

Provide such log.

bill32399 · September 16, 2026, 12:10pm

If you were already on this version from Ford than you must have a 2020+ vehicle and APIM. I am guessing that is why you left your vehicle info blank?

If the interrogater says you were fine than this should not have been nessesary to disable.

kenbdavis · September 16, 2026, 3:16pm

Not sure how to do that. When I cut/paste that interrogator log in here it tells me I can’t post that because it has more that “2 links”.

kenbdavis · September 16, 2026, 3:18pm

Vehicle is a 2017 Ford Explorer (FPIU) and I retrofit the infotainment system in. When I bought the infortainment unit, it had 3.4.23188 on it already.

SaNdMaN · September 16, 2026, 3:23pm

What you sent is not the interrogator log, but Syn3udater log. We need to see the XML file produced by the interrogator log (you said you ran it).

If you do not have that, are you willing to unmount the unit and provide a picture of the sticker on its back?

kenbdavis · September 16, 2026, 4:21pm

I found the interrogator log - but it won’t let me post it here. There’s some sort of block on posting something that has links in it?
It’s an XML file, yes.

<?xml version="1.0" encoding="UTF-8"?>

<p:OTAModuleSnapShot xmlns:d2p1=“urn:ford/Vehicle/Module/Information/v3.0” xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance” xmlns:p=“urn:ford/com/productdesign/ipp/ModuleSnapshot/v2.0” version=“2026-09-15” xsi:schemaLocation=“urn:ford/Vehicle/Module/Information/v3.0 ModuleSnapshot.xsd”>
<p:VIN>1FM5K8ARXHGB93784</p:VIN>
<p:ModuleName>ECU</p:ModuleName>
<p:RequestRole>
d2p1:RoleCONSUMER</d2p1:Role>
d2p1:RoleSourceOTA</d2p1:RoleSource>
d2p1:RoleDescSYNCGEN3</d2p1:RoleDesc>
d2p1:RoleIDOTA</d2p1:RoleID>
</p:RequestRole>
<p:BroadcastDTCType>
<d2p1:DTC DTCValue=“f0031608”/>
<d2p1:DTC DTCValue=“50010148”/>
<d2p1:DTC DTCValue=“c184000b”/>
</p:BroadcastDTCType>
<p:Node isFlashed=“false” specificationCategory=“GGDS”>
d2p1:Address7D0</d2p1:Address>
<d2p1:ECUAcronym name=“APIM”>
d2p1:State
<d2p1:Gateway gatewayType=“NONE”>
<d2p1:DID didFormat=“ASCII” didType=“Embedded Consumer Operating System Part Number” didValue=“8033” responseLength=“24”>
d2p1:ResponseNU5T-14G381-AD</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“Packeted” didType=“Embedded Consumer Applications Part Numbers 1” didValue=“8060” responseLength=“384”>
d2p1:Response345535542d3134473432312d434a47000000000000000000345535542d3134473432312d434847000000000000000000345535542d3134473432312d434747000000000000000000345535542d3134473432312d434647000000000000000000345535542d3134473432312d434547000000000000000000345535542d3134473432312d434447000000000000000000345535542d3134473432312d434347000000000000000000345535542d3134473432312d434247000000000000000000345535542d3134473432312d434147000000000000000000355535542d3134473339312d435300000000000000000000345535542d3134473432322d43434e000000000000000000345535542d3134473432322d43424e000000000000000000345535542d3134473432322d43414e000000000000000000345535542d3134473432332d434300000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“Packeted” didType=“Embedded Consumer Applications Part Numbers 1” didValue=“8061” responseLength=“384”>
d2p1:Response000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“HEX” didType=“ECU Checksum 1” didValue=“D704” responseLength=“4”>
d2p1:Response99629c35</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“HEX” didType=“ECU Checksum 2” didValue=“D705” responseLength=“4”>
d2p1:Response5d7f4f25</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE00” didValue=“DE00”>
d2p1:Response2a2a00012b0209084490</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE01” didValue=“DE01”>
d2p1:Response55530104c002010800040000</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE02” didValue=“DE02”>
d2p1:Response0000000200</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE03” didValue=“DE03”>
d2p1:Response01030200000001</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE04” didValue=“DE04”>
d2p1:Response1a2c1a2c2bfc</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE05” didValue=“DE05”>
d2p1:Response80</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE06” didValue=“DE06”>
d2p1:Response0a003300000000177000005656880088</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“On-line Diagnostic Database Reference Number” didValue=“F110” responseLength=“24”>
d2p1:ResponseDS-HB5T-14G371-CA</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“ECU Core Assembly Number” didValue=“F111” responseLength=“24”>
d2p1:ResponseHS7T-14G380-BB</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“ECU Delivery Assembly Number” didValue=“F113” responseLength=“24”>
d2p1:ResponseJS7T-14G371-KED</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“ECU Calibration Data #1 Number” didValue=“F124” responseLength=“24”>
d2p1:ResponseHB5T-14G375-CA</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“Private Sub Node #1 Serial Number” didValue=“F141” responseLength=“16”>
d2p1:ResponseVX5H1008</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“State Encoded” didType=“Software Download Specification Version” didValue=“F162” responseLength=“1”>
d2p1:ResponseBlank</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“State Encoded” didType=“Diagnostic Specification Version” didValue=“F163” responseLength=“1”>
d2p1:Response03</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“Vehicle Manufacturer ECU Software Number” didValue=“F188” responseLength=“24”>
d2p1:ResponseHB5T-14G374-CA</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“ECU Serial Number” didValue=“F18C” responseLength=“16”>
d2p1:Response</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“HEX” didType=“ECU MAC Address 1” didValue=“F1D0” responseLength=“6”>
d2p1:Responsef4:e1:1e:d9:be:ef</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“HEX” didType=“ECU MAC Address 2” didValue=“F1D1” responseLength=“6”>
d2p1:Responsef4:e1:1e:d9:be:f0</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
</d2p1:Gateway>
</d2p1:State>
</d2p1:ECUAcronym>
<d2p1:ODLNetwork d2p1:NetworkDataRate=“500” d2p1:NetworkName=“HS-CAN” d2p1:NetworkProtocol=“CAN” d2p1:DLCName=“SAE J1962” d2p1:Pins=“6,14”/>
<d2p1:DTC DTCValue=“f0031608”/>
<d2p1:DTC DTCValue=“50010148”/>
<d2p1:DTC DTCValue=“c184000b”/>
<d2p1:AdditionalAttributes logGeneratedDateTime=“2026-09-15T20:32:33+00:00” RAM=“966025216” vmcuVersion=“Vector_VMCU_05.02.08”>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.6G” available=“12M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.5G” available=“12M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.5G” available=“12M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.5G” available=“10M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1003M” available=“3.1M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.3G” available=“8.3M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.8G” available=“14M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.7G” available=“17M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.3G” available=“6.4M”/>
<d2p1:PartitionHealth type=“/fs/Nuance/” total=“1.7G” available=“16M”/>
<d2p1:PartitionHealth type=“/fs/Nuance/” total=“1.1G” available=“10M”/>
<d2p1:PartitionHealth type=“/fs/Nuance/” total=“2.5G” available=“23M”/>
<d2p1:PartitionHealth type=“/fs/Nuance/” total=“465M” available=“3.2M”/>
<d2p1:PartitionHealth type=“/fs/Nuance/grace” total=“775M” available=“5.8M”/>
<d2p1:PartitionHealth type=“/fs/rwdata/” total=“1.2G” available=“892M”/>
<d2p1:PartitionHealth type=“/fs/rwdata/quip/” total=“35M” available=“35M”/>
<d2p1:PartitionHealth type=“/fs/rwdata/quip/” total=“90M” available=“90M”/>
<d2p1:PartitionHealth type=“/fs/mp/” total=“1.4G” available=“84M”/>
<d2p1:PartitionHealth type=“/fs/images/” total=“25G” available=“3.7G”/>
d2p1:InstallationLog/
d2p1: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</d2p1:SyncData>
</d2p1:AdditionalAttributes>
</p:Node>
</p:OTAModuleSnapShot>

I saw a permission change - so I was able to post it now.

SaNdMaN · September 16, 2026, 4:23pm

Thank you.
Please, do not post consecutive messages, use the edit button instead.

So, your APIM is JS7T-14G371-KED, it’s been seen around and so far it has not been flagged as MY20. In fact, take a look at this:

So, at first sight, does not seem to be MY20. But, it’s a retrofit, so we really can’t be sure how OEM the unit is…

Are you willing to take a look at the unit’s sticker?. Is the unti completely dead?, like no sound?, nothing?.

kenbdavis · September 16, 2026, 4:27pm

Sure - can take it out and take a photo of the sticker. I put in the upgrade/update USB, and it took a while and then rebooted; and the screen is just blank/black now and it’s not doing anything presently. It does have the 2 USB ports on the back - only one of which is in use.

SaNdMaN · September 16, 2026, 4:32pm

Well, that’s an issue… Because of this…

If what you described is true, that first reboot is to just install 3.3.19xxx… a normal autoinstall, 100% safe on MY20 hardware…

So if it went back at that stage, there’s something else at play.

Have you ever changed themes? Have you used forscan?

kenbdavis · September 16, 2026, 4:47pm

I used forscan initially when I first installed the unit about a year and a half ago, but not since.

It’s been running on the 3.4.23188 since I got it and installed it. I was just hoping to get the 2025 maps update and the newer version.

I’ve not changed any themes or really anything at all with it since it was installed.

kenbdavis · September 21, 2026, 7:12pm

So I have a problem - because now my APIM is a brick. But I don’t really understand how these things work… I need to get a new APIM I guess… but when I tried to grab one off Ebay, the seller said he can’t program my VIN because my car originally had Sync1 and not Sync3 - which is correct.

My car is a FPIU (2017) and it used to have the police radio. I upgraded it two years ago to the Sync3 system - and it’s been working fine until I tried to update it.

Is there something special that has to happen for these things to work - what is the “program the VIN” issue? Is that even neccessary? Will any APIM work that is Sync3 or is there something special about mine since I upgraded from Sync1 to Sync3?

bill32399 · September 21, 2026, 10:40pm

For the most part all the APIM’s function the same. Newer ones have better hardware in them and the Nav versions have more memory.

The AB blocks will depend on the calibration but the values are all the same. The AB values can be changed so it works in any car.

kenbdavis · September 22, 2026, 12:19am

It doesn’t seem to be completely bricked… The USB ports still are lighting up and if I plug my phone into one of them it does charge.
The screen is completely black though.

bill32399 · September 22, 2026, 12:27am

We really need to see a picture of the sticker on the APIM as Sandman requested.

kenbdavis · September 22, 2026, 2:13am

This is the sticker on the back of the APIM

kenbdavis · September 22, 2026, 2:22am

kenbdavis · September 22, 2026, 2:29am

Picture below: Not sure if this info helps, but if I connect a charger cable to either the USBA or USBC port, the ports are lit and they do charge my phone.

bill32399 · September 22, 2026, 10:19pm

The good news it’s not a 2020+ APIM so it is savable.