Strange error. Update/Downgrade not working

[avdonr]

Ok, it seems like the system does not have enough space to install the update. Some users have solved this issue by removing their Gracenotes package. You can try this by following the guide here:

Tutorial: Removal of Gracenotes

This utility will remove Gracenotes from your Sync system and release the memory used. This is useful if you have installed Sync 3.4 (which is a larger install vs Sync 3.2 and 3.3) and wish to make changes to your Sync system and the upgrade or downgrade will not run or stalls. If you have run the APIM Interrogator Utility to determine the specifics of your particular Sync unit installed in your vehicle and found there is less than 1.5 GB of free space, you will probably need to delete Gracenot…

If you choose to remove Gracenotes and the installation will still not complete, you can try downgrading to 3.3 and then doing a full reformat and install to 3.4.20196.

Edit:

If you remove Gracenotes, the update succeeds, and you would like to re-install Gracenotes you can follow this guide:

Tutorial: No Gracenotes After Sync 3.4 Installation. Manual Installation Instructions

After installing Sync 3.4 thru the Syn3 Updater, depending on the region you may not see Gracenotes installed on the vehicle. This is due to Sync hardware storage limitations for current or future installations and the deletion of Gracenotes was necessary to upgrade to Sync 3.4 because of the increased file size of the newer app. (Sync 3.4 is nearly twice the size as Sync 3.2/3.3) However, depending on the storage available after the upgrade, it is sometimes possible to re-install Gracenotes man…