Syn3Updater 2.14.2 problem

Ford SYNC 3 Support CyanLabs Update Support
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1

Syn3Updater 2.14.2 detects my APIM as MY20. Vehicle is a 2018 Ford Kuga with Sync 3.0.18025. Interrogator XML shows HL1T-14G380-CB and about 1 GB RAM. Is this detection correct?

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Unknown

Install Type: Unknown

Old SYNC Version: 3.0.18025

New SYNC Version: 3.0.18025

Do you have a error message, if so what is it?
Syn3 Updater has determined that your APIM is MY20 (Manufacture Year 2020) or newer, Syn3 Updater will now enforce AutoInstall mode to prevent possible bricking of the APIM! Error You have specified that you have a MY20 (Manufacture Year 2020+) SYNC 3 unit You can not do the following! - Upgrade from 3.0 or below to 3.2 or above if applicable Install ESN locked map releases Map Change region Select If you do not have MY20 please recheck your settings and if you need further assistance visit our forum A https://community.cyanlabs.net DO NOT DISABLE MY20 PROTECTION IF YOU ARE UNSURE!

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.14.0.2

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

NA
2

Didn’t you think it was a good idea to share the xml file produced by the interrogator log?.

Your APIM could had been replaced, so I will go with “yes, it’s correct”.

4

I am sorry. Can I somehow upload it noe

it was written log file and this was xml file. I was confused

Sync_LX6C014Y_WF0AXXWPMAJUxxxxx.xml (10.3 KB)

Dear SaNdMaN,

Thank you very much for your help.

I would like justo to ask one question i fyou can explain to me.

How this is possible because, yes, I bought a used car but only one previously holder of the car, and in all service reports I didnt see that this part was replaced. Car is produce in 2018.

Thank you once again.

5

Yep, you can. Attach it or just drag it into the text box while writing a new one.

PS: do not post consecutive messages, use the edit button instead. I’ve merged your messages.

I’m not sure about that, the interrogator is pretty clear.

APIM Model: JR3T-14G371-FFB
APIM Type: Navigation
APIM Size: 64GB
APIM Free Space: 15G

It’s MY20, 64GB EU unit.

6

Hey, I said

Key word: consecutive, that is one message followed to another message with more details… in that case, you just edit the message and add the information if there’s no other message after that…

Now that we are “talking” to each other, it’s ok to post new messages…

I think you should ask that question to the previous owner, but the interrogator does not lie. Maybe he swapped it for some other reason, who knows. That’s the thing with used cars, you can’t really say what’s been serviced. Or maybe he didn’t know, maybe they swapped it without telling him/her…

But the bottom line is that’s MY20 and you can’t reformat it.

7

Hi,

Regarding the consecutive messages, sorry, but I learned something new today :slight_smile:

And also thank you very much regarding the APIM info.
I wish you a nice rest of the weekend.

Kind regards!!!

8

Thanks, you too.