joeyates
9 January 2023 01:01
1
Created file on usb drive and installed into older sync usb hub to update from 2.3 to 3.4. Did not notice what went on but the screen went black and will not respond now. I have tried to downgrade to sync 3.3 with no luck. APIM does respond in forscan and the asbuilt are set to OEM config for 2013 Focus ST2. The APIM module was made in 2015 VUBKMF66 FRDNB GM5T-14G370-KL. Screen is GM5T-188955-SB. I did install the new USB hub for sync 3 today with adapters and the usb hub will power on for about 30 seconds but i do not see it communicate with the usb drive. I do not see the usb drive flash to indicate anything.
SYNC Region: NA
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: Retrofit
Old SYNC Version: 2.3.17109
New SYNC Version: 3.4.22251
Do you have a error message, if so what is it?
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: CYANLABS - SYN3 UPDATER - V2.11.8.0
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.11.8.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)
PREVIOUS CONFIGURATION
Version: 2.3.17109
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: Patriot Memory USB Device
Size: 3.7GB
FileSystem: FAT32
Partition Type: MBR
REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AB_1665525837000.TAR.GZ
MAP=4U5T-14G421-CAC_1580860353000.TAR.GZ
MAP=4U5T-14G421-CBC_1580860472000.TAR.GZ
MAP=4U5T-14G421-CCC_1580860555000.TAR.GZ
MAP=4U5T-14G421-CDC_1580860682000.TAR.GZ
MAP=4U5T-14G421-CEC_1580860767000.TAR.GZ
MAP=4U5T-14G421-CFC_1580860863000.TAR.GZ
MAP=4U5T-14G421-CGC_1580860974000.TAR.GZ
MAP=4U5T-14G421-CHC_1580861030000.TAR.GZ
MAP=4U5T-14G421-CJC_1580861095000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAF_1580862253000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBF_1580862310000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCF_1580862372000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CC_1582154849000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.8.0 Stable - reformat Mode - Sync 3.4.22251 NA
[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall
FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AB_1665525837000.TAR.GZ (869.8MB)
4U5T-14G421-CAC_1580860353000.TAR.GZ (1.2GB)
4U5T-14G421-CBC_1580860472000.TAR.GZ (1.1GB)
4U5T-14G421-CCC_1580860555000.TAR.GZ (995.3MB)
4U5T-14G421-CDC_1580860682000.TAR.GZ (1.2GB)
4U5T-14G421-CEC_1580860767000.TAR.GZ (1GB)
4U5T-14G421-CFC_1580860863000.TAR.GZ (1000.8MB)
4U5T-14G421-CGC_1580860974000.TAR.GZ (1GB)
4U5T-14G421-CHC_1580861030000.TAR.GZ (970.2MB)
4U5T-14G421-CJC_1580861095000.TAR.GZ (624.8MB)
4U5T-14G422-CAF_1580862253000.TAR.GZ (1.3GB)
4U5T-14G422-CBF_1580862310000.TAR.GZ (752.1MB)
4U5T-14G422-CCF_1580862372000.TAR.GZ (538.4MB)
4U5T-14G424-CC_1582154849000.TAR.GZ (1.7KB)
LOG
[1/7/2023 3:16:41 PM] Selected Region: NA - Release: Sync 3.4.22251 - Map Version: 1.19 (2019) - NA
[1/7/2023 3:16:41 PM] Install Mode: Auto-Detect (reformat) Forced: False
[1/7/2023 3:16:41 PM] MY20 Protection: Auto-Detect
[1/7/2023 3:16:41 PM] Formatting USB drive
[1/7/2023 3:16:41 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[1/7/2023 3:16:50 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[1/7/2023 3:16:50 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[1/7/2023 3:16:50 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[1/7/2023 3:16:51 PM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download)
[1/7/2023 3:16:51 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[1/7/2023 3:16:52 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download)
[1/7/2023 3:16:52 PM] Checking Existing File: NU5T-14G381-AB_1665525837000.TAR.GZ
[1/7/2023 3:16:54 PM] Validated: NU5T-14G381-AB_1665525837000.TAR.GZ (Skipping Download)
[1/7/2023 3:16:54 PM] Checking Existing File: 4U5T-14G421-CAC_1580860353000.TAR.GZ
[1/7/2023 3:16:57 PM] Validated: 4U5T-14G421-CAC_1580860353000.TAR.GZ (Skipping Download)
[1/7/2023 3:16:57 PM] Checking Existing File: 4U5T-14G421-CBC_1580860472000.TAR.GZ
[1/7/2023 3:16:59 PM] Validated: 4U5T-14G421-CBC_1580860472000.TAR.GZ (Skipping Download)
[1/7/2023 3:16:59 PM] Checking Existing File: 4U5T-14G421-CCC_1580860555000.TAR.GZ
[1/7/2023 3:17:02 PM] Validated: 4U5T-14G421-CCC_1580860555000.TAR.GZ (Skipping Download)
[1/7/2023 3:17:02 PM] Checking Existing File: 4U5T-14G421-CDC_1580860682000.TAR.GZ
[1/7/2023 3:17:05 PM] Validated: 4U5T-14G421-CDC_1580860682000.TAR.GZ (Skipping Download)
[1/7/2023 3:17:05 PM] Checking Existing File: 4U5T-14G421-CEC_1580860767000.TAR.GZ
[1/7/2023 3:17:07 PM] Validated: 4U5T-14G421-CEC_1580860767000.TAR.GZ (Skipping Download)
[1/7/2023 3:17:07 PM] Checking Existing File: 4U5T-14G421-CFC_1580860863000.TAR.GZ
[1/7/2023 3:17:09 PM] Validated: 4U5T-14G421-CFC_1580860863000.TAR.GZ (Skipping Download)
[1/7/2023 3:17:09 PM] Checking Existing File: 4U5T-14G421-CGC_1580860974000.TAR.GZ
[1/7/2023 3:17:12 PM] Validated: 4U5T-14G421-CGC_1580860974000.TAR.GZ (Skipping Download)
[1/7/2023 3:17:12 PM] Checking Existing File: 4U5T-14G421-CHC_1580861030000.TAR.GZ
[1/7/2023 3:17:14 PM] Validated: 4U5T-14G421-CHC_1580861030000.TAR.GZ (Skipping Download)
[1/7/2023 3:17:14 PM] Checking Existing File: 4U5T-14G421-CJC_1580861095000.TAR.GZ
[1/7/2023 3:17:15 PM] Validated: 4U5T-14G421-CJC_1580861095000.TAR.GZ (Skipping Download)
[1/7/2023 3:17:15 PM] Checking Existing File: 4U5T-14G422-CAF_1580862253000.TAR.GZ
[1/7/2023 3:17:18 PM] Validated: 4U5T-14G422-CAF_1580862253000.TAR.GZ (Skipping Download)
[1/7/2023 3:17:18 PM] Checking Existing File: 4U5T-14G422-CBF_1580862310000.TAR.GZ
[1/7/2023 3:17:20 PM] Validated: 4U5T-14G422-CBF_1580862310000.TAR.GZ (Skipping Download)
[1/7/2023 3:17:20 PM] Checking Existing File: 4U5T-14G422-CCF_1580862372000.TAR.GZ
[1/7/2023 3:17:21 PM] Validated: 4U5T-14G422-CCF_1580862372000.TAR.GZ (Skipping Download)
[1/7/2023 3:17:21 PM] Checking Existing File: 4U5T-14G424-CC_1582154849000.TAR.GZ
[1/7/2023 3:17:21 PM] Validated: 4U5T-14G424-CC_1582154849000.TAR.GZ (Skipping Download)
[1/7/2023 3:17:21 PM] Preparing USB drive
[1/7/2023 3:17:21 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[1/7/2023 3:17:21 PM] Copying: 1u5t-14g386-cb.tar.gz
[1/7/2023 3:17:21 PM] Validating: 1u5t-14g386-cb.tar.gz
[1/7/2023 3:17:21 PM] Copied: 1u5t-14g386-cb.tar.gz
[1/7/2023 3:17:21 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[1/7/2023 3:17:21 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[1/7/2023 3:17:29 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[1/7/2023 3:17:30 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[1/7/2023 3:17:30 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[1/7/2023 3:17:30 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[1/7/2023 3:17:41 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[1/7/2023 3:17:43 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[1/7/2023 3:17:43 PM] Checking Existing File: NU5T-14G381-AB_1665525837000.TAR.GZ
[1/7/2023 3:17:43 PM] Copying: NU5T-14G381-AB_1665525837000.TAR.GZ
[1/7/2023 3:17:59 PM] Validating: NU5T-14G381-AB_1665525837000.TAR.GZ
[1/7/2023 3:18:03 PM] Copied: NU5T-14G381-AB_1665525837000.TAR.GZ
[1/7/2023 3:18:03 PM] Checking Existing File: 4U5T-14G421-CAC_1580860353000.TAR.GZ
[1/7/2023 3:18:03 PM] Copying: 4U5T-14G421-CAC_1580860353000.TAR.GZ
[1/7/2023 3:18:24 PM] Validating: 4U5T-14G421-CAC_1580860353000.TAR.GZ
[1/7/2023 3:18:29 PM] Copied: 4U5T-14G421-CAC_1580860353000.TAR.GZ
[1/7/2023 3:18:29 PM] Checking Existing File: 4U5T-14G421-CBC_1580860472000.TAR.GZ
[1/7/2023 3:18:29 PM] Copying: 4U5T-14G421-CBC_1580860472000.TAR.GZ
[1/7/2023 3:18:49 PM] Validating: 4U5T-14G421-CBC_1580860472000.TAR.GZ
[1/7/2023 3:18:53 PM] Copied: 4U5T-14G421-CBC_1580860472000.TAR.GZ
[1/7/2023 3:18:53 PM] Checking Existing File: 4U5T-14G421-CCC_1580860555000.TAR.GZ
[1/7/2023 3:18:53 PM] Copying: 4U5T-14G421-CCC_1580860555000.TAR.GZ
[1/7/2023 3:19:11 PM] Validating: 4U5T-14G421-CCC_1580860555000.TAR.GZ
[1/7/2023 3:19:15 PM] Copied: 4U5T-14G421-CCC_1580860555000.TAR.GZ
[1/7/2023 3:19:15 PM] Checking Existing File: 4U5T-14G421-CDC_1580860682000.TAR.GZ
[1/7/2023 3:19:15 PM] Copying: 4U5T-14G421-CDC_1580860682000.TAR.GZ
[1/7/2023 3:19:37 PM] Validating: 4U5T-14G421-CDC_1580860682000.TAR.GZ
[1/7/2023 3:19:41 PM] Copied: 4U5T-14G421-CDC_1580860682000.TAR.GZ
[1/7/2023 3:19:41 PM] Checking Existing File: 4U5T-14G421-CEC_1580860767000.TAR.GZ
[1/7/2023 3:19:41 PM] Copying: 4U5T-14G421-CEC_1580860767000.TAR.GZ
[1/7/2023 3:20:00 PM] Validating: 4U5T-14G421-CEC_1580860767000.TAR.GZ
[1/7/2023 3:20:04 PM] Copied: 4U5T-14G421-CEC_1580860767000.TAR.GZ
[1/7/2023 3:20:04 PM] Checking Existing File: 4U5T-14G421-CFC_1580860863000.TAR.GZ
[1/7/2023 3:20:04 PM] Copying: 4U5T-14G421-CFC_1580860863000.TAR.GZ
[1/7/2023 3:20:22 PM] Validating: 4U5T-14G421-CFC_1580860863000.TAR.GZ
[1/7/2023 3:20:25 PM] Copied: 4U5T-14G421-CFC_1580860863000.TAR.GZ
[1/7/2023 3:20:25 PM] Checking Existing File: 4U5T-14G421-CGC_1580860974000.TAR.GZ
[1/7/2023 3:20:25 PM] Copying: 4U5T-14G421-CGC_1580860974000.TAR.GZ
[1/7/2023 3:20:44 PM] Validating: 4U5T-14G421-CGC_1580860974000.TAR.GZ
[1/7/2023 3:20:48 PM] Copied: 4U5T-14G421-CGC_1580860974000.TAR.GZ
[1/7/2023 3:20:48 PM] Checking Existing File: 4U5T-14G421-CHC_1580861030000.TAR.GZ
[1/7/2023 3:20:48 PM] Copying: 4U5T-14G421-CHC_1580861030000.TAR.GZ
[1/7/2023 3:21:06 PM] Validating: 4U5T-14G421-CHC_1580861030000.TAR.GZ
[1/7/2023 3:21:09 PM] Copied: 4U5T-14G421-CHC_1580861030000.TAR.GZ
[1/7/2023 3:21:09 PM] Checking Existing File: 4U5T-14G421-CJC_1580861095000.TAR.GZ
[1/7/2023 3:21:09 PM] Copying: 4U5T-14G421-CJC_1580861095000.TAR.GZ
[1/7/2023 3:21:20 PM] Validating: 4U5T-14G421-CJC_1580861095000.TAR.GZ
[1/7/2023 3:21:23 PM] Copied: 4U5T-14G421-CJC_1580861095000.TAR.GZ
[1/7/2023 3:21:23 PM] Checking Existing File: 4U5T-14G422-CAF_1580862253000.TAR.GZ
[1/7/2023 3:21:23 PM] Copying: 4U5T-14G422-CAF_1580862253000.TAR.GZ
[1/7/2023 3:21:46 PM] Validating: 4U5T-14G422-CAF_1580862253000.TAR.GZ
[1/7/2023 3:21:51 PM] Copied: 4U5T-14G422-CAF_1580862253000.TAR.GZ
[1/7/2023 3:21:51 PM] Checking Existing File: 4U5T-14G422-CBF_1580862310000.TAR.GZ
[1/7/2023 3:21:51 PM] Copying: 4U5T-14G422-CBF_1580862310000.TAR.GZ
[1/7/2023 3:22:04 PM] Validating: 4U5T-14G422-CBF_1580862310000.TAR.GZ
[1/7/2023 3:22:07 PM] Copied: 4U5T-14G422-CBF_1580862310000.TAR.GZ
[1/7/2023 3:22:07 PM] Checking Existing File: 4U5T-14G422-CCF_1580862372000.TAR.GZ
[1/7/2023 3:22:07 PM] Copying: 4U5T-14G422-CCF_1580862372000.TAR.GZ
[1/7/2023 3:22:17 PM] Validating: 4U5T-14G422-CCF_1580862372000.TAR.GZ
[1/7/2023 3:22:19 PM] Copied: 4U5T-14G422-CCF_1580862372000.TAR.GZ
[1/7/2023 3:22:19 PM] Checking Existing File: 4U5T-14G424-CC_1582154849000.TAR.GZ
[1/7/2023 3:22:19 PM] Copying: 4U5T-14G424-CC_1582154849000.TAR.GZ
[1/7/2023 3:22:19 PM] Validating: 4U5T-14G424-CC_1582154849000.TAR.GZ
[1/7/2023 3:22:19 PM] Copied: 4U5T-14G424-CC_1582154849000.TAR.GZ
[1/7/2023 3:22:19 PM] Generating reformat.lst
[1/7/2023 3:22:19 PM] Generating autoinstall.lst
[1/7/2023 3:22:19 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
SaNdMaN
9 January 2023 01:38
2
Can you post pictures of the APIM and screen?, specifically the stickers…
What you are describing is typical MY20 hardware reformat, which does not make sense based on the information provided.
Also, is the unit operative?. Does the radio work?, does your phone pair?.
EDIT , also, this does not make sense at all:
joeyates
9 January 2023 01:46
3
No response from anything on it at all. Only through forscan.
SaNdMaN
9 January 2023 01:51
4
Where did you get it from?
I’ll say what I think:
not having it on our DB is not a crime, but the sticker looks odd to me… it’s not even aligned…
for being an APIM from about 7 years ago it looks quite new and clean, specially that silver screw at the bottom of the picture.
the provided log states you used a 4GB pendrive, which is not possible since you configured it to contain a NA NAV installation
Something seems off…
Were you present during the process?.
joeyates
9 January 2023 02:04
5
Got it online from lkqparts which is a junkyard retailer. It should have been pulled from a 2016 ford focus. The screen worked fine and responded to forscan changes. I was in the car when i inserted the flash drive. That first log may be my first try loading the software. Here is the log from using my 120GB drive a short while later to attempt to figure out why stuff went blank.
CYANLABS - SYN3 UPDATER - V2.11.8.0
PREVIOUS CONFIGURATION
DESTINATION DETAILS
REFORMAT.LST
AUTOINSTALL.LST
[SYNCGen3.0_ALL_PRODUCT]
FILES (17)
LOG
joeyates
9 January 2023 02:15
8
Before the attempted update.
Believe it or not, this APIM is legit. It is one of the first production runs ever made for Sync 3 in 2015 for the 2016 Focus model year. The screen is also correct. Unfortunately, this model and the -CFC variant are prone to failure, and can experience less than desirable affects when reformatted. The sticker is not straight and the unit looks quite new for it’s age, but it could have been removed and stored before being sold, or whatever.
The APIM’s shown on the Ecoboost.net pic should NOT be used to upgrade to Sync 3.2+ (MY18.5) as they are generally the same as this one, and will experience the same issues. They are fine for direct replacements for Sync 3.0.
This obviously replaced a Sync 2 unit that was original to the vehicle. The Sync 2 asbuilt is not directly transferable to Sync 3, despite what some will tell you. If you did that there will be issues with features, etc., but the asbuilt errors will not cause this issue.
In short, the unit may not recoverable using reformat or software modifications thru the USB ports. What happens when the unit boots?
Some things to try:
Remove power from the unit for 15 minutes, then try the reformat process again.
If you can see the unit with FORScan, what are the Strategy and Calibration files? There is a known issue with some of the early Strategy files and eMMC addressing. This can be corrected thru FORScan with a paid license for firmware programming using a USB OBD adapter approved for this use.
Replace the unit.
APIM Firmware Production Releases - Ford / Information - CyanLabs Official Community
3.0 APIM NON-NAV Unit Firmware (Production Release, 2016-Early 2017, G thru Early H Series)
joeyates
9 January 2023 18:39
10
Sorry, im struggling to find where to download those files. I have updated my OBDlink MX+ to latest firmware and gotten forscan 2.4+ version. The options in there do not match though, it looks like i would need to select the custom option for install
joeyates
9 January 2023 19:03
11
No logo comes on the screen or anything. The only action I see if the USB lights up.
CyanLabs
14 January 2023 00:04
13
I would not flash calibrations/firmware with a bluetooth dongle. get a usb one.
1 Like
joeyates
17 January 2023 19:20
14
Got the OBDlink ex, just need to find GB5T-14G374-CD and Calibration (F124): GB5T-14G375-BA or GB5T-14G375-BB.
There’s a sub-forum in here where you can request help with that venture.
joeyates
23 January 2023 16:02
16
Flashed new firmware and it appears to be successfull, screen is still black and usb light turns off after about 30 seconds. Followed this for the G series modules.
APIM Firmware Flash Rescue will try to do the reformat next.
joeyates
23 January 2023 16:46
17
I have noticed my ecuconfig/ sound/illumination stuff is not saving after being flashed. It says it is successful. I have to flash it in recovery mode for it to succeed.
joeyates
23 January 2023 17:11
18
I think she is a goner. Unless anyone has suggestions.
F150Chief
6 February 2023 17:12
19
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