I connected the iPhone cable but without the phone, this could be the problem?
CYANLABS - SYN3 UPDATER - V1.0.1.1
Operating System: Microsoft Windows 10 Pro (1909)
PREVIOUS CONFIGURATION
Version: 3.0.19205
Region: EU
Navigation: True
Mode: reformat
USB DETAILS
Model: Kingston DataTraveler 3.0 USB Device (Size: 28,9GB)
FileSystem: exFAT
Partition Type: MBR
REFORMAT.LST
APPS=5U5T-14G381-EG_1598634070000.TAR.GZ
GRACENOTES=4U5T-14G423-AA_123694.tar.gz
ENH_DAB=1U5T-14G658-AF_1598633324000.TAR.GZ
VOICE=5U5T-14G391-AM_1598633466000.TAR.GZ
MAP=1U5T-14G421-BAG_1591726015000.TAR.GZ
MAP=1U5T-14G421-BBG_1591726765000.TAR.GZ
MAP=1U5T-14G421-BCG_1591726913000.TAR.GZ
MAP=1U5T-14G421-BDG_1591727234000.TAR.GZ
MAP=1U5T-14G421-BEG_1591727457000.TAR.GZ
MAP=1U5T-14G421-BFG_1591727753000.TAR.GZ
MAP=1U5T-14G421-BGG_1591728190000.TAR.GZ
MAP=1U5T-14G421-BHG_1591728542000.TAR.GZ
MAP=1U5T-14G421-BJG_1591729086000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAE_1580861780000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBE_1580861854000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCE_1580861916000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDE_1580862152000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BJ_1591719092000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater - reformat Mode - Sync 3.4.20196 EU
[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall
SYNCMYRIDE FILES (19)
5U5T-14G381-EG_1598634070000.TAR.GZ (848,6MB)
4U5T-14G423-AA_123694.tar.gz (709,2MB)
1U5T-14G658-AF_1598633324000.TAR.GZ (58,8MB)
5U5T-14G391-AM_1598633466000.TAR.GZ (1,5GB)
1U5T-14G421-BAG_1591726015000.TAR.GZ (2,2GB)
1U5T-14G421-BBG_1591726765000.TAR.GZ (451,8MB)
1U5T-14G421-BCG_1591726913000.TAR.GZ (1,6GB)
1U5T-14G421-BDG_1591727234000.TAR.GZ (1GB)
1U5T-14G421-BEG_1591727457000.TAR.GZ (1,6GB)
1U5T-14G421-BFG_1591727753000.TAR.GZ (2,3GB)
1U5T-14G421-BGG_1591728190000.TAR.GZ (1,8GB)
1U5T-14G421-BHG_1591728542000.TAR.GZ (2,4GB)
1U5T-14G421-BJG_1591729086000.TAR.GZ (22MB)
4U5T-14G422-BAE_1580861780000.TAR.GZ (2,2GB)
4U5T-14G422-BBE_1580861854000.TAR.GZ (2GB)
4U5T-14G422-BCE_1580861916000.TAR.GZ (1,5GB)
4U5T-14G422-BDE_1580862152000.TAR.GZ (1,9GB)
1U5T-14G424-BJ_1591719092000.TAR.GZ (1,7KB)
1u5t-14g386-cb.tar.gz (8,5MB)
LOG
INFO: Starting process (Sync 3.4.20196 - EU - F9 (2019) - EU (09/2020))
INFO: Verifica 5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Verifica Completata5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Verifica 4U5T-14G423-AA_123694.tar.gz
INFO: Verifica Completata4U5T-14G423-AA_123694.tar.gz
INFO: Verifica 1U5T-14G658-AF_1598633324000.TAR.GZ
INFO: Verifica Completata1U5T-14G658-AF_1598633324000.TAR.GZ
INFO: Verifica 5U5T-14G391-AM_1598633466000.TAR.GZ
INFO: Verifica Completata5U5T-14G391-AM_1598633466000.TAR.GZ
INFO: Verifica 1U5T-14G421-BAG_1591726015000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BAG_1591726015000.TAR.GZ
INFO: Verifica 1U5T-14G421-BBG_1591726765000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BBG_1591726765000.TAR.GZ
INFO: Verifica 1U5T-14G421-BCG_1591726913000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BCG_1591726913000.TAR.GZ
INFO: Verifica 1U5T-14G421-BDG_1591727234000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BDG_1591727234000.TAR.GZ
INFO: Verifica 1U5T-14G421-BEG_1591727457000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BEG_1591727457000.TAR.GZ
INFO: Verifica 1U5T-14G421-BFG_1591727753000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BFG_1591727753000.TAR.GZ
INFO: Verifica 1U5T-14G421-BGG_1591728190000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BGG_1591728190000.TAR.GZ
INFO: Verifica 1U5T-14G421-BHG_1591728542000.TAR.GZ
WARN: Failed to verify 1U5T-14G421-BHG_1591728542000.TAR.GZ retrying
INFO: Downloading 1U5T-14G421-BHG_1591728542000.TAR.GZ
INFO: Downloading 1U5T-14G421-BJG_1591729086000.TAR.GZ
INFO: Downloading 4U5T-14G422-BAE_1580861780000.TAR.GZ
INFO: Downloading 4U5T-14G422-BBE_1580861854000.TAR.GZ
INFO: Downloading 4U5T-14G422-BCE_1580861916000.TAR.GZ
INFO: Downloading 4U5T-14G422-BDE_1580862152000.TAR.GZ
INFO: Downloading 1U5T-14G424-BJ_1591719092000.TAR.GZ
INFO: Verifica 5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Verifica Completata5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Verifica 4U5T-14G423-AA_123694.tar.gz
INFO: Verifica Completata4U5T-14G423-AA_123694.tar.gz
INFO: Verifica 1U5T-14G658-AF_1598633324000.TAR.GZ
INFO: Verifica Completata1U5T-14G658-AF_1598633324000.TAR.GZ
INFO: Verifica 5U5T-14G391-AM_1598633466000.TAR.GZ
INFO: Verifica Completata5U5T-14G391-AM_1598633466000.TAR.GZ
INFO: Verifica 1U5T-14G421-BAG_1591726015000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BAG_1591726015000.TAR.GZ
INFO: Verifica 1U5T-14G421-BBG_1591726765000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BBG_1591726765000.TAR.GZ
INFO: Verifica 1U5T-14G421-BCG_1591726913000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BCG_1591726913000.TAR.GZ
INFO: Verifica 1U5T-14G421-BDG_1591727234000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BDG_1591727234000.TAR.GZ
INFO: Verifica 1U5T-14G421-BEG_1591727457000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BEG_1591727457000.TAR.GZ
INFO: Verifica 1U5T-14G421-BFG_1591727753000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BFG_1591727753000.TAR.GZ
INFO: Verifica 1U5T-14G421-BGG_1591728190000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BGG_1591728190000.TAR.GZ
INFO: Verifica 1U5T-14G421-BHG_1591728542000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BHG_1591728542000.TAR.GZ
INFO: Verifica 1U5T-14G421-BJG_1591729086000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BJG_1591729086000.TAR.GZ
INFO: Verifica 4U5T-14G422-BAE_1580861780000.TAR.GZ
INFO: Verifica Completata4U5T-14G422-BAE_1580861780000.TAR.GZ
INFO: Verifica 4U5T-14G422-BBE_1580861854000.TAR.GZ
INFO: Verifica Completata4U5T-14G422-BBE_1580861854000.TAR.GZ
INFO: Verifica 4U5T-14G422-BCE_1580861916000.TAR.GZ
INFO: Verifica Completata4U5T-14G422-BCE_1580861916000.TAR.GZ
INFO: Verifica 4U5T-14G422-BDE_1580862152000.TAR.GZ
INFO: Verifica Completata4U5T-14G422-BDE_1580862152000.TAR.GZ
INFO: Verifica 1U5T-14G424-BJ_1591719092000.TAR.GZ
INFO: Verifica Completata1U5T-14G424-BJ_1591719092000.TAR.GZ
INFO: Tutti i download sono completati!
INFO: Re-creating partition table as MBR and formatting as ExFat on selected USB drive
INFO: Creating reformat reformat.lst
INFO: Creating reformat autoinstall.lst
INFO: Copying 5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Verifica 5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Verifica Completata5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Copying 4U5T-14G423-AA_123694.tar.gz
INFO: Verifica 4U5T-14G423-AA_123694.tar.gz
INFO: Verifica Completata4U5T-14G423-AA_123694.tar.gz
INFO: Copying 1U5T-14G658-AF_1598633324000.TAR.GZ
INFO: Verifica 1U5T-14G658-AF_1598633324000.TAR.GZ
INFO: Verifica Completata1U5T-14G658-AF_1598633324000.TAR.GZ
INFO: Copying 5U5T-14G391-AM_1598633466000.TAR.GZ
INFO: Verifica 5U5T-14G391-AM_1598633466000.TAR.GZ
INFO: Verifica Completata5U5T-14G391-AM_1598633466000.TAR.GZ
INFO: Copying 1U5T-14G421-BAG_1591726015000.TAR.GZ
INFO: Verifica 1U5T-14G421-BAG_1591726015000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BAG_1591726015000.TAR.GZ
INFO: Copying 1U5T-14G421-BBG_1591726765000.TAR.GZ
INFO: Verifica 1U5T-14G421-BBG_1591726765000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BBG_1591726765000.TAR.GZ
INFO: Copying 1U5T-14G421-BCG_1591726913000.TAR.GZ
INFO: Verifica 1U5T-14G421-BCG_1591726913000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BCG_1591726913000.TAR.GZ
INFO: Copying 1U5T-14G421-BDG_1591727234000.TAR.GZ
INFO: Verifica 1U5T-14G421-BDG_1591727234000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BDG_1591727234000.TAR.GZ
INFO: Copying 1U5T-14G421-BEG_1591727457000.TAR.GZ
INFO: Verifica 1U5T-14G421-BEG_1591727457000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BEG_1591727457000.TAR.GZ
INFO: Copying 1U5T-14G421-BFG_1591727753000.TAR.GZ
INFO: Verifica 1U5T-14G421-BFG_1591727753000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BFG_1591727753000.TAR.GZ
INFO: Copying 1U5T-14G421-BGG_1591728190000.TAR.GZ
INFO: Verifica 1U5T-14G421-BGG_1591728190000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BGG_1591728190000.TAR.GZ
INFO: Copying 1U5T-14G421-BHG_1591728542000.TAR.GZ
INFO: Verifica 1U5T-14G421-BHG_1591728542000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BHG_1591728542000.TAR.GZ
INFO: Copying 1U5T-14G421-BJG_1591729086000.TAR.GZ
INFO: Verifica 1U5T-14G421-BJG_1591729086000.TAR.GZ
INFO: Verifica Completata1U5T-14G421-BJG_1591729086000.TAR.GZ
INFO: Copying 4U5T-14G422-BAE_1580861780000.TAR.GZ
INFO: Verifica 4U5T-14G422-BAE_1580861780000.TAR.GZ
INFO: Verifica Completata4U5T-14G422-BAE_1580861780000.TAR.GZ
INFO: Copying 4U5T-14G422-BBE_1580861854000.TAR.GZ
INFO: Verifica 4U5T-14G422-BBE_1580861854000.TAR.GZ
INFO: Verifica Completata4U5T-14G422-BBE_1580861854000.TAR.GZ
INFO: Copying 4U5T-14G422-BCE_1580861916000.TAR.GZ
INFO: Verifica 4U5T-14G422-BCE_1580861916000.TAR.GZ
INFO: Verifica Completata4U5T-14G422-BCE_1580861916000.TAR.GZ
INFO: Copying 4U5T-14G422-BDE_1580862152000.TAR.GZ
INFO: Verifica 4U5T-14G422-BDE_1580862152000.TAR.GZ
INFO: Verifica Completata4U5T-14G422-BDE_1580862152000.TAR.GZ
INFO: Copying 1U5T-14G424-BJ_1591719092000.TAR.GZ
INFO: Verifica 1U5T-14G424-BJ_1591719092000.TAR.GZ
INFO: Verifica Completata1U5T-14G424-BJ_1591719092000.TAR.GZ
INFO: Copying 1u5t-14g386-cb.tar.gz
INFO: Verifica 1u5t-14g386-cb.tar.gz
INFO: Verifica Completata1u5t-14g386-cb.tar.gz
INFO: Processo Completato!
Did you have navigation before trying to upgrade?
from the photo that I have indicated it is not possible to identify if there are maps? if i tried a new update without nav i would solve?
It’s a simple question: did the unit had maps / navigation before ?
You as a user should tell us, instead of referring us to some photo…
This vehicle is NOT equipped with navigation.
From vehicle data vin decoder: WF0VXXGCEVJU81585
2018 CMAX, built 26.08.2018, Navigation System: Without navigation system; Message Center: With a message center; Navigation Disc: Without navigation disc; Navigation Data: No navigation data.
Go back to the Syn3 Updater application and run the app again but this time WITHOUT NAV.
You cannot install maps on a NON-Nav unit.
I would like to update sync 3 to build 20237 after switching from 3.0 build 19205 to 3.4 build 20196. with the same procedure I can do it without difficulty, thanks a lot
You should be able to update directly to the new version using the Syn3 Updater. Just select the current version on your device, 3.4.20196, and the version you want, 3.4.20237, and make sure you select NON-NAV, or NO MAPS. Run the update in the vehicle.
However, having a NON-NAV unit, you might find the update may fail. If this is the case, don’t panic. Go to this tutorial and perform the Gracenotes removal, then update the unit again.
Read this and follow the instructions for Gracenotes removal.
I have SYNC 3.4 installed, Everest 2019, but for some reason, if on homescreen, it doesnt show my Navigation in terms of a map, just the compass. Am i doing something wrong?
Did you master reset?
I think this is the ROW maps. The setting below (telenav common) will enable this, but on ROW maps you may get a navigation error message. If so, it is not possible to enable in your area:
7D0-01-02: #X##-####-####
2 = USB2 Disabled, Navigation Enabled (Telenav Common HMI), Rear EFP Disabled
3 = USB2 Disabled, Navigation Enabled (Telenav Common HMI), Rear EFP Enabled
4 = USB2 Disabled, Navigation Enabled (NNG External HMI), Rear EFP Disabled
5 = USB2 Disabled, Navigation Enabled (NNG External HMI), Rear EFP Enabled
This is the message when try to update from 3.0.20204 EU non navi to any 3.4
CYANLABS - SYN3 UPDATER - V2.5.7.0
Branch: Release
Operating System: Microsoft Windows 10 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.4.21020
Region: EU
Navigation: True
Mode: autoinstall
DESTINATION DETAILS
Mode: Drive
Model: Generic Flash Disk USB Device 14.6GB
FileSystem: exFAT
Partition Type: MBR
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.x - Autoinstall Mode - Sync 3.4.19101 EU
[SYNCGen3.0_ALL_PRODUCT]
Item1 = ENH_DAB - 1U5T-14G658-AD_1544799507000.TAR.GZ
Open1 = SyncMyRide\1U5T-14G658-AD_1544799507000.TAR.GZ
Item2 = APPS - 5U5T-14G381-AP_1555085337000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G381-AP_1555085337000.TAR.GZ
Item3 = VOICE - 5U5T-14G391-AK_1571068712000.TAR.GZ
Open3 = SyncMyRide\5U5T-14G391-AK_1571068712000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = GRACENOTES - 4U5T-14G423-AA_123694.tar.gz
Open1 = SyncMyRide\4U5T-14G423-AA_123694.tar.gz
Options = Delay,Include,Transaction
FILES (4)
1U5T-14G658-AD_1544799507000.TAR.GZ (61.8MB)
4U5T-14G423-AA_123694.tar.gz (709.2MB)
5U5T-14G381-AP_1555085337000.TAR.GZ (891.2MB)
5U5T-14G391-AK_1571068712000.TAR.GZ (1.5GB)
LOG
[4/4/2021 3:40:06 PM] Selected Region: EU - Release: Sync 3.4.19101 - Map Version: No Maps
[4/4/2021 3:40:06 PM] Install Mode: autoinstall
[4/4/2021 3:40:06 PM] Checking Existing File: 1U5T-14G658-AD_1544799507000.TAR.GZ
[4/4/2021 3:40:06 PM] Downloading: 1U5T-14G658-AD_1544799507000.TAR.GZ
[4/4/2021 3:40:15 PM] Validating: 1U5T-14G658-AD_1544799507000.TAR.GZ
[4/4/2021 3:40:15 PM] Downloaded: 1U5T-14G658-AD_1544799507000.TAR.GZ
[4/4/2021 3:40:15 PM] Checking Existing File: 4U5T-14G423-AA_123694.tar.gz
[4/4/2021 3:40:15 PM] Downloading: 4U5T-14G423-AA_123694.tar.gz
[4/4/2021 3:42:05 PM] Validating: 4U5T-14G423-AA_123694.tar.gz
[4/4/2021 3:42:09 PM] Downloaded: 4U5T-14G423-AA_123694.tar.gz
[4/4/2021 3:42:09 PM] Checking Existing File: 5U5T-14G381-AP_1555085337000.TAR.GZ
[4/4/2021 3:42:09 PM] Downloading: 5U5T-14G381-AP_1555085337000.TAR.GZ
[4/4/2021 3:44:05 PM] Validating: 5U5T-14G381-AP_1555085337000.TAR.GZ
[4/4/2021 3:44:11 PM] Downloaded: 5U5T-14G381-AP_1555085337000.TAR.GZ
[4/4/2021 3:44:11 PM] Checking Existing File: 5U5T-14G391-AK_1571068712000.TAR.GZ
[4/4/2021 3:44:11 PM] Downloading: 5U5T-14G391-AK_1571068712000.TAR.GZ
[4/4/2021 3:47:33 PM] Validating: 5U5T-14G391-AK_1571068712000.TAR.GZ
[4/4/2021 3:47:42 PM] Downloaded: 5U5T-14G391-AK_1571068712000.TAR.GZ
[4/4/2021 3:47:42 PM] Preparing USB drive
[4/4/2021 3:47:42 PM] Formatting USB drive
[4/4/2021 3:47:42 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[4/4/2021 3:47:53 PM] Checking Existing File: 1U5T-14G658-AD_1544799507000.TAR.GZ
[4/4/2021 3:47:53 PM] Copying: 1U5T-14G658-AD_1544799507000.TAR.GZ
[4/4/2021 3:47:59 PM] Validating: 1U5T-14G658-AD_1544799507000.TAR.GZ
[4/4/2021 3:48:01 PM] Copied: 1U5T-14G658-AD_1544799507000.TAR.GZ
[4/4/2021 3:48:01 PM] Checking Existing File: 4U5T-14G423-AA_123694.tar.gz
[4/4/2021 3:48:01 PM] Copying: 4U5T-14G423-AA_123694.tar.gz
[4/4/2021 3:48:46 PM] Validating: 4U5T-14G423-AA_123694.tar.gz
[4/4/2021 3:49:14 PM] Copied: 4U5T-14G423-AA_123694.tar.gz
[4/4/2021 3:49:14 PM] Checking Existing File: 5U5T-14G381-AP_1555085337000.TAR.GZ
[4/4/2021 3:49:14 PM] Copying: 5U5T-14G381-AP_1555085337000.TAR.GZ
[4/4/2021 3:50:13 PM] Validating: 5U5T-14G381-AP_1555085337000.TAR.GZ
[4/4/2021 3:50:48 PM] Copied: 5U5T-14G381-AP_1555085337000.TAR.GZ
[4/4/2021 3:50:48 PM] Checking Existing File: 5U5T-14G391-AK_1571068712000.TAR.GZ
[4/4/2021 3:50:48 PM] Copying: 5U5T-14G391-AK_1571068712000.TAR.GZ
[4/4/2021 3:52:30 PM] Validating: 5U5T-14G391-AK_1571068712000.TAR.GZ
[4/4/2021 3:53:33 PM] Copied: 5U5T-14G391-AK_1571068712000.TAR.GZ
[4/4/2021 3:53:34 PM] Generating Autoinstall.lst
[4/4/2021 3:53:34 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
Read the documentation and configure the app properly.
You told the app you were already on 3.4, and your APIM has NAV.
Correct that, and recreate the USB.
You clearly have not configured the app correctly, you are on a version before 3.4 but your log shows your current version as 3.4
read the documentation!
If you have nav, you need an flashdrive with 32 GB.
It is a non nav unit
You say no Nav but the log say Navigation; true.
You push on the NAV in the Updater or not?
It´s the old vision but on the right side you see Navigation: Its the buttom left is it without Nav.
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