Sync 3.4.21098 - Feedback & Issues

Why are some of us having this issue with XM Travel link after these last two upgrades?

Running thing this morning I turned the truck to one and let everything load. went to XM/Travel Link, tiles showed nothing so I went to Subscription and it took a minute but everything came up. Hopefully this keeps working and that is with the current 3.4 21098 update. I didn’t have to load the 3.4 20351 but I did down load it just incase. Will let you all know if I have to shift to the 3.4 20351.
I had an appointment for the Ford dealership for this coming Tuesday due to this issue but if it all about XM software then there is no sense in wasting my time of dropping off the truck again. They already replaced the APIM module. The only thing about that is the new module serial number didn’t get loaded into Fords data base yet so I cannot use Fords website for updates because it says my VIN has no SYNC.

Update, my wife started the truck and it’s back to how it was before XM/Travel Link shows movies/audio subscribed and everything else not available. When she get back with the truck I’ll try the 3.4 20351 load and see what happens.

Down graded to 3.4 20351 and XM/Travel Link works all the time now. I have a question; When you select weather, e.g. Dover Delaware and drive to Annapolis MD, I select weather Nearby and it still shows up as Dover DE instead of Annapolis MD. Why doesn’t it change to the correct location?

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Got tired of waiting for Ford to bring out an update or patch to fix the Sirius problem, and so downgraded back to 3.4.20351. Really appreciate the ability you guys have created to be able to do this, Ford doesn’t seem to give you any opportunity to do so, perhaps the dealers can do it, at any rate after the usual nerve wracking wait while it says updating it did, took the version back and now everything works again. Not sure what I have lost, but I really missed TravelLink, so happy to have that back.

I am having the same issue, any resolutions yet?

Keep trying. also make sure you are on 2.9.2

Joyce at Ford told me that a new release is supposed to be out around the end of the month. Don’t know if that will fix anything or if its the same as the 21098 that was on this site.

I’ll stay on 3.4 20351 at least my Travel Link now works.

Still do not know why when you select weather and then select nearby the city your in will not come up still shows the city where I started from.

Hello, I have done a master reset and it remains the same, without working the clock or the climate control from the touch screen. In the next week I will connect with the forscan to verify some configurations that I have seen in the forum. If it doesn’t work, I’ll find a way to go back to the original software.

Hi, I just updated my 2019 mondeo to version 3.4.21098 and I still can’t see the clock and I can’t control the climate control from the touch screen.
I have installed it with “autoinstall” mode.

Run the APIM Interrogator Tool and post the results here.

I just updated my 2017 Ford Expedition this evening. I followed the instructional material to the letter.
I updated 3.0.19205 to 3.4.21098 with the 2 20 maps.
The whole process took approximately 27 minutes start to finish.
Everything, and I mean everything, works perfectly. No problems. Android connects and works
perfectly. BT connects perfectly. Zero problems.

I cogitated, speculated and deliberated for about two weeks before I took the plunge. My worries
were put to rest once it rebooted. Mostly I enjoy the updated maps! Going from 1 15 to 2 20 was
an experience in itself. It’s nice to know that the open space that my old map version displayed when I
crossed that river now has a bridge under it!!
Thank you Cyan Labs! Absolutely stellar work!

2 Likes

I thought I reasoned myself into it …but found I was contemplating! Thanks for the feedback, enjoy.

Exactly the same issue Had to use Power + Search/skip to reboot . Rolled back to 3.4.21020 and problem gone away

Hello, I used the APIM Interrogator Tool you told me and these are the results:

Versión 5U5T-14G381-ER
Modelo de APIM: JR3T-14G371-FFB
Tipo de APIM: Navigation
Tamaño de APIM: 64GB
Espacio libre en APIM: 11G
26/06/2021 8:53:27 +00:00

Partition Type = Free / Total
/fs/sd/MAP/ = 892K / 1.1G
/fs/sd/MAP/ = 14M / 2.8G
/fs/sd/MAP/ = 14M / 2.3G
/fs/sd/MAP/ = 7.9M / 1.5G
/fs/sd/MAP/ = 17M / 2.2G
/fs/sd/MAP/ = 21M / 3.7G
/fs/sd/MAP/ = 396K / 38M
/fs/sd/MAP/ = 5.7M / 3.2G
/fs/sd/MAP/ = 24M / 3.1G
/fs/Nuance/ = 27M / 4.7G
/fs/Nuance/ = 29M / 4.9G
/fs/Nuance/ = 25M / 4.3G
/fs/Nuance/ = 35M / 3.6G
/fs/Nuance/ = 8.4M / 1.9G
/fs/Nuance/grace = 21M / 998M
/fs/rwdata/ = 957M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 90M / 90M
/fs/mp/ = 133M / 1.4G
/fs/mp/resources = 432K / 73M
/fs/images/ = 11G / 54G

APIM AsBuilt
DE00: 0A6AE192132A4E0A4682
DE01: 53500901C00A488000803000
DE02: 0103010000
DE03: 01001D00240102
DE04: 1AC21AA42BD0
DE05: 80
DE06: 0700B300000000171C000056566C006A

Thanks for taking your time to help me.

How did you do the process? Did you update to the latest version again? Thanks.

Could you explain the problem and was it correct before the update? What version were you running before you updated?
Do you have automatic or manual climate controls?
Do you have GPS ok?

to anybody i live in brasil i try to instal version 3.4.201098 and appear a error 4ust14g423bc_161542597000,TAR.GZ I am inexperiente Please could somebody help me to solver this problem

Could you please post the log file on the usb? Do you have Navigation?

hello f150 thanks for your interest in helping me
I’m going to pass data on my Ford fiesta year 2018.
I did as you determine the steps, I inserted the pen-drive and started the installation, suddenly a screen appeared in orange with the following message “error 4UST-14G423BC_1615425978000.TAR.GZ”
AND FOLOW DE FILE LOG.

CYANLABS - SYN3 UPDATER - V2.9.7.0
Branch: Stable
Operating System: Microsoft Windows 10 Home Single Language (2009)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: ANZ
Navigation: False
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: SanDisk Cruzer Blade USB Device
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
GRACENOTES=4U5T-14G423-BC_1615425978000.TAR.GZ
VOICE=5U5T-14G391-BN_1615427750000.TAR.GZ
APPS=5U5T-14G381-ES_1619042260000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.9.7.0 Stable - reformat Mode - Sync 3.4.21098 ANZ

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (4)
1u5t-14g386-cb.tar.gz (8,5MB)
4U5T-14G423-BC_1615425978000.TAR.GZ (927,5MB)
5U5T-14G391-BN_1615427750000.TAR.GZ (1,4GB)
5U5T-14G381-ES_1619042260000.TAR.GZ (847,2MB)

LOG
[25/06/2021 22:26:24] Selected Region: ANZ - Release: Sync 3.4.21098 - Map Version: Non Nav APIM
[25/06/2021 22:26:24] Install Mode: Auto-Detect (reformat) Forced: False
[25/06/2021 22:26:24] MY20 Protection: Auto-Detect
[25/06/2021 22:26:24] Checking Existing File: 1u5t-14g386-cb.tar.gz
[25/06/2021 22:26:24] Downloading: 1u5t-14g386-cb.tar.gz
[25/06/2021 22:26:32] Validating: 1u5t-14g386-cb.tar.gz
[25/06/2021 22:26:32] Downloaded: 1u5t-14g386-cb.tar.gz
[25/06/2021 22:26:32] Checking Existing File: 4U5T-14G423-BC_1615425978000.TAR.GZ
[25/06/2021 22:26:32] Downloading: 4U5T-14G423-BC_1615425978000.TAR.GZ
[25/06/2021 22:29:01] Validating: 4U5T-14G423-BC_1615425978000.TAR.GZ
[25/06/2021 22:29:06] Downloaded: 4U5T-14G423-BC_1615425978000.TAR.GZ
[25/06/2021 22:29:06] Checking Existing File: 5U5T-14G391-BN_1615427750000.TAR.GZ
[25/06/2021 22:29:06] Downloading: 5U5T-14G391-BN_1615427750000.TAR.GZ
[25/06/2021 22:33:09] Validating: 5U5T-14G391-BN_1615427750000.TAR.GZ
[25/06/2021 22:33:17] Downloaded: 5U5T-14G391-BN_1615427750000.TAR.GZ
[25/06/2021 22:33:17] Checking Existing File: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25/06/2021 22:33:17] Downloading: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25/06/2021 22:35:34] Validating: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25/06/2021 22:35:42] Downloaded: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25/06/2021 22:35:42] Preparing USB drive
[25/06/2021 22:35:42] Formatting USB drive
[25/06/2021 22:35:42] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[25/06/2021 22:35:49] Checking Existing File: 1u5t-14g386-cb.tar.gz
[25/06/2021 22:35:49] Copying: 1u5t-14g386-cb.tar.gz
[25/06/2021 22:35:51] Validating: 1u5t-14g386-cb.tar.gz
[25/06/2021 22:35:51] Copied: 1u5t-14g386-cb.tar.gz
[25/06/2021 22:35:51] Checking Existing File: 4U5T-14G423-BC_1615425978000.TAR.GZ
[25/06/2021 22:35:51] Copying: 4U5T-14G423-BC_1615425978000.TAR.GZ
[25/06/2021 22:37:57] Validating: 4U5T-14G423-BC_1615425978000.TAR.GZ
[25/06/2021 22:39:07] Copied: 4U5T-14G423-BC_1615425978000.TAR.GZ
[25/06/2021 22:39:07] Checking Existing File: 5U5T-14G391-BN_1615427750000.TAR.GZ
[25/06/2021 22:39:07] Copying: 5U5T-14G391-BN_1615427750000.TAR.GZ
[25/06/2021 22:42:23] Validating: 5U5T-14G391-BN_1615427750000.TAR.GZ
[25/06/2021 22:44:15] Copied: 5U5T-14G391-BN_1615427750000.TAR.GZ
[25/06/2021 22:44:15] Checking Existing File: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25/06/2021 22:44:15] Copying: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25/06/2021 22:46:07] Validating: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25/06/2021 22:47:11] Copied: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25/06/2021 22:47:11] Generating reformat.lst
[25/06/2021 22:47:11] Generating autoinstall.lst
[25/06/2021 22:47:11] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

here is the version that I copied before installation.
1.1.1-1130 gl-001
tks for any answer.
Vanderlei - Brazil.

issue with traffic recognition not working after update

I had used Syn3 Updater for the first time in DEC 2020 for upgrading from Sync3 Version 3.0.19149 to Version 3.4 20282 including a reformat of the APIM. It worked fine!

Now, I want to update within Vers. 3.4 to Build 21.098 including F10 Maps. I wonder, why Syn3 Updater created the USB stick in “downgrade mode”?

The AUTOINSTALL.LST looks like this:

; CyanLabs Syn3Updater 2.9.7.0 Stable - downgrade Mode - Sync 3.4.21098 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item2 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction

The REFORMAT.LST looks like that:

ENH_DAB=1U5T-14G658-AF_1598633324000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
VOICE=5U5T-14G391-AN_1615393794000.TAR.GZ
APPS=5U5T-14G381-ES_1619042260000.TAR.GZ
MAP=1U5T-14G421-BGH_1615430797000.TAR.GZ
MAP=1U5T-14G421-BBH_1615430406000.TAR.GZ
MAP=1U5T-14G421-BJH_1615431074000.TAR.GZ
MAP=1U5T-14G421-BHH_1615430859000.TAR.GZ
MAP=1U5T-14G421-BFH_1615432204000.TAR.GZ
MAP=1U5T-14G421-BEH_1615430614000.TAR.GZ
MAP=1U5T-14G421-BDH_1615430533000.TAR.GZ
MAP=1U5T-14G421-BCH_1615430471000.TAR.GZ
MAP=1U5T-14G421-BAH_1615430310000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BK_1616682400000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDF_1615431510000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCF_1615431448000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBF_1615431222000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAF_1615431156000.TAR.GZ

I am afraid, that this configuration will not perform what I intended. If I am wrong, could somebody please explain how to obtain this update? Thank you!
Best
Manfred

It’s all documented, and has been covered countless times in discord and the forums.
Here’s the link to the documentation: https://cyanlabs.net/docs/syn3updater/page/the-different-install-modes

Since your unit is not MY20, reformat is recommended: it’s cleaner and faster.
But, there’s a way of autoinstalling EU maps, without reformat. But be aware that this process takes “forever”.

This can be done because EU maps are not ESN locked, but the overall process is slow.
We have reports that it took 2-3 hours to update just the maps. More information here: 🔥🔥 2020 MAPS - EU (F10), NA (2.20) & ANZ (2.20) Maps added to Syn3 Updater 🔥🔥