Sync 3.4 23188 Voice Commands not available on navigation only

colleenantosh · 26 August 2024 15:18

I recently updated my Sync 3.0 to Sync 3.423188 with the updated maps. Everything was great until I tried to use voice commands (Find a POI/Find an address). The voice says “feature unavailable, please complete map update”. Voice commands work for phone calls and changing radio stations. I tried to downgrade to Sync 3.3, then redownloaded 3.42 3188, did a master reset, still no voice for navigation. I’m not very tech adept but have tried to read all the Q&A’s in the forum and can’t figure out next steps. |I’ve removed everything from the USB (32g) and started fresh each time.

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.20204

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
Voice says “Feature unavailable, please complete map update”

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 23188

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

; CyanLabs Syn3Updater 2.12.5.0 Stable - Autoinstall Mode - Only Update Maps EU

[SYNCGen3.0_3.0.1_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = MAP_LICENSE - 1U5T-14G424-BM_1683133039000.TAR.GZ
Open2 = SyncMyRide\1U5T-14G424-BM_1683133039000.TAR.GZ
Item3 = MAP - 1U5T-14G421-BHK_1682468092000.TAR.GZ
Open3 = SyncMyRide\1U5T-14G421-BHK_1682468092000.TAR.GZ
Item4 = VOICE_NAV - 4U5T-14G422-BAK_1682464728000.TAR.GZ
Open4 = SyncMyRide\4U5T-14G422-BAK_1682464728000.TAR.GZ
Item5 = VOICE_NAV - 4U5T-14G422-BDK_1682464885000.TAR.GZ
Open5 = SyncMyRide\4U5T-14G422-BDK_1682464885000.TAR.GZ
Item6 = MAP - 1U5T-14G421-BBK_1682466740000.TAR.GZ
Open6 = SyncMyRide\1U5T-14G421-BBK_1682466740000.TAR.GZ
Item7 = MAP - 1U5T-14G421-BJK_1682469041000.TAR.GZ
Open7 = SyncMyRide\1U5T-14G421-BJK_1682469041000.TAR.GZ
Options = AutoInstall

[SYNCGen3.0_3.0.1]
Item1 = MAP - 1U5T-14G421-BFK_1682467908000.TAR.GZ
Open1 = SyncMyRide\1U5T-14G421-BFK_1682467908000.TAR.GZ
Item2 = MAP - 1U5T-14G421-BAK_1682464992000.TAR.GZ
Open2 = SyncMyRide\1U5T-14G421-BAK_1682464992000.TAR.GZ
Item3 = MAP - 1U5T-14G421-BCK_1682467250000.TAR.GZ
Open3 = SyncMyRide\1U5T-14G421-BCK_1682467250000.TAR.GZ
Item4 = MAP - 1U5T-14G421-BDK_1682467734000.TAR.GZ
Open4 = SyncMyRide\1U5T-14G421-BDK_1682467734000.TAR.GZ
Options = AutoInstall, Include, Transaction

[SYNCGen3.0_ALL]
Item1 = VOICE_NAV - 4U5T-14G422-BBK_1682464776000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G422-BBK_1682464776000.TAR.GZ
Item2 = MAP - 1U5T-14G421-BGK_1682467948000.TAR.GZ
Open2 = SyncMyRide\1U5T-14G421-BGK_1682467948000.TAR.GZ
Item3 = VOICE_NAV - 4U5T-14G422-BCK_1682464838000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G422-BCK_1682464838000.TAR.GZ
Item4 = MAP - 1U5T-14G421-BEK_1682467790000.TAR.GZ
Open4 = SyncMyRide\1U5T-14G421-BEK_1682467790000.TAR.GZ
Options = Delay, Include, Transaction

warlock12118 · 26 August 2024 18:27

I would try a manual install of the .23188 voice file and a manual reinstall of the NAV voice.

SaNdMaN · 26 August 2024 20:27

A) Perform a master reset
B) Once the master reset is done, create and run an interrogator log against the unit; share the resulting XML with us.

colleenantosh · 26 August 2024 23:19

Did a master re-set, did the interrogator log (which took me way longer than it should have to figure out). Below is the Log (removing my VIN as instructed). I really appreciate your help, I have no idea what any of this means.

VIN: XXXXX
Version NU5T-14G381-AD
APIM Model: HB5T-14G371-CCA
APIM Type: Navigation
APIM Size: 32GB
APIM Free Space: 18G
2024-08-26 5:12:48 PM +00:00

Partition Type = Free / Total
/fs/sd/MAP/ = 8.3M / 1.3G
/fs/sd/MAP/ = 17M / 1.7G
/fs/sd/MAP/ = 6.4M / 1.3G
/fs/Nuance/ = 3.2M / 465M
/fs/Nuance/grace = 5.8M / 775M
/fs/rwdata/ = 945M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 90M / 90M
/fs/mp/ = 84M / 1.4G
/fs/images/ = 18G / 25G

Installed Packages
4U5T-14G421-CHG
4U5T-14G421-CBG
4U5T-14G421-CAG
5U5T-14G391-CS
4U5T-14G423-CC

APIM AsBuilt
DE00: AB2845038002AA15000A
DE01: 434101044003401000000005
DE02: 0000010200
DE03: 01000601080007
DE04: 18061810295F
DE05: 80
DE06: 1604330000000000FA00000430700057

SaNdMaN · 26 August 2024 23:35

Thank you for the data.
There’s something wrong that, it’s an incomplete installation.
Your unit is NA, right?.
It should have 9 map files, you only have 3.
It should have 3 voice_nav files, you have none.

Do you have the USB log for the USB you used for upgrading?, something is not right.

Since you went from 3.0 to 3.4, I would recommend you to create a new USB and share that log with us… if that’s ok, you can “upgrade it” again…

colleenantosh · 27 August 2024 00:30

This one seemed to take longer to download onto the USB, I don’t have the original one. I didn’t think I needed it anymore so deleted it earlier today:
CYANLABS - SYN3 UPDATER - V2.12.5.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: NA
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Disabled / Not MY20

DESTINATION DETAILS
Mode: Drive
Model: USB DISK 3.0 USB Device
Size: 28.9GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCN_1709611788000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBN_1709611416000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAN_1709610798000.TAR.GZ
MAP=4U5T-14G421-CJG_1709610049000.TAR.GZ
MAP=4U5T-14G421-CHG_1709609492000.TAR.GZ
MAP=4U5T-14G421-CGG_1709608813000.TAR.GZ
MAP=4U5T-14G421-CFG_1709608559000.TAR.GZ
MAP=4U5T-14G421-CEG_1709607297000.TAR.GZ
MAP=4U5T-14G421-CDG_1709589204000.TAR.GZ
MAP=4U5T-14G421-CCG_1709587982000.TAR.GZ
MAP=4U5T-14G421-CBG_1709587496000.TAR.GZ
MAP=4U5T-14G421-CAG_1708029977000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.5.0 Stable - downgrade Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open2 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item3 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction

FILES (19)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
GB5T-14G386-SC_85041.tar.gz (1.8KB)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G422-CCN_1709611788000.TAR.GZ (540.7MB)
4U5T-14G422-CBN_1709611416000.TAR.GZ (793MB)
4U5T-14G422-CAN_1709610798000.TAR.GZ (1.2GB)
4U5T-14G421-CJG_1709610049000.TAR.GZ (707.8MB)
4U5T-14G421-CHG_1709609492000.TAR.GZ (1023.3MB)
4U5T-14G421-CGG_1709608813000.TAR.GZ (1.2GB)
4U5T-14G421-CFG_1709608559000.TAR.GZ (1.1GB)
4U5T-14G421-CEG_1709607297000.TAR.GZ (1.1GB)
4U5T-14G421-CDG_1709589204000.TAR.GZ (1.3GB)
4U5T-14G421-CCG_1709587982000.TAR.GZ (1.1GB)
4U5T-14G421-CBG_1709587496000.TAR.GZ (1.1GB)
4U5T-14G421-CAG_1708029977000.TAR.GZ (1014.9MB)

LOG
[2024-08-26 5:55:32 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.23 (2023) - NA
[2024-08-26 5:55:32 PM] Install Mode: Auto-Detect (downgrade) Forced: False
[2024-08-26 5:55:32 PM] MY20 Protection: Disabled / Not MY20
[2024-08-26 5:55:32 PM] Formatting USB drive
[2024-08-26 5:55:32 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[2024-08-26 5:56:05 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[2024-08-26 5:56:05 PM] Downloading: 4U5T-14G381-AN_1552583626000.TAR.GZ
[2024-08-26 5:56:17 PM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[2024-08-26 5:56:18 PM] Downloaded: 4U5T-14G381-AN_1552583626000.TAR.GZ
[2024-08-26 5:56:18 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[2024-08-26 5:56:18 PM] Downloading: GB5T-14G386-SC_85041.tar.gz
[2024-08-26 5:56:18 PM] Validating: GB5T-14G386-SC_85041.tar.gz
[2024-08-26 5:56:18 PM] Downloaded: GB5T-14G386-SC_85041.tar.gz
[2024-08-26 5:56:18 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[2024-08-26 5:56:18 PM] Downloading: 1u5t-14g386-cb.tar.gz
[2024-08-26 5:56:21 PM] Validating: 1u5t-14g386-cb.tar.gz
[2024-08-26 5:56:21 PM] Downloaded: 1u5t-14g386-cb.tar.gz
[2024-08-26 5:56:21 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[2024-08-26 5:56:21 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[2024-08-26 5:56:21 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2024-08-26 5:56:21 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2024-08-26 5:56:30 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2024-08-26 5:56:31 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2024-08-26 5:56:31 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2024-08-26 5:56:31 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2024-08-26 5:56:43 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2024-08-26 5:56:45 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2024-08-26 5:56:45 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[2024-08-26 5:56:45 PM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[2024-08-26 5:57:04 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[2024-08-26 5:57:06 PM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ
[2024-08-26 5:57:06 PM] Checking Existing File: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[2024-08-26 5:57:06 PM] Downloading: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[2024-08-26 5:57:20 PM] Validating: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[2024-08-26 5:57:22 PM] Downloaded: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[2024-08-26 5:57:22 PM] Checking Existing File: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[2024-08-26 5:57:22 PM] Downloading: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[2024-08-26 5:57:38 PM] Validating: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[2024-08-26 5:57:41 PM] Downloaded: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[2024-08-26 5:57:41 PM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[2024-08-26 5:57:41 PM] Downloading: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[2024-08-26 5:58:09 PM] Validating: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[2024-08-26 5:58:13 PM] Downloaded: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[2024-08-26 5:58:13 PM] Checking Existing File: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[2024-08-26 5:58:13 PM] Downloading: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[2024-08-26 5:58:29 PM] Validating: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[2024-08-26 5:58:31 PM] Downloaded: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[2024-08-26 5:58:31 PM] Checking Existing File: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[2024-08-26 5:58:35 PM] Validated: 4U5T-14G421-CHG_1709609492000.TAR.GZ (Skipping Download)
[2024-08-26 5:58:35 PM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[2024-08-26 5:58:35 PM] Downloading: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[2024-08-26 5:59:01 PM] Validating: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[2024-08-26 5:59:05 PM] Downloaded: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[2024-08-26 5:59:05 PM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[2024-08-26 5:59:05 PM] Downloading: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[2024-08-26 5:59:31 PM] Validating: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[2024-08-26 5:59:34 PM] Downloaded: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[2024-08-26 5:59:34 PM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[2024-08-26 5:59:34 PM] Downloading: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[2024-08-26 6:00:00 PM] Validating: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[2024-08-26 6:00:04 PM] Downloaded: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[2024-08-26 6:00:04 PM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[2024-08-26 6:00:04 PM] Downloading: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[2024-08-26 6:00:35 PM] Validating: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[2024-08-26 6:00:40 PM] Downloaded: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[2024-08-26 6:00:40 PM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[2024-08-26 6:00:40 PM] Downloading: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[2024-08-26 6:01:04 PM] Validating: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[2024-08-26 6:01:08 PM] Downloaded: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[2024-08-26 6:01:08 PM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[2024-08-26 6:01:13 PM] Validated: 4U5T-14G421-CBG_1709587496000.TAR.GZ (Skipping Download)
[2024-08-26 6:01:13 PM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[2024-08-26 6:01:16 PM] Validated: 4U5T-14G421-CAG_1708029977000.TAR.GZ (Skipping Download)
[2024-08-26 6:01:16 PM] Preparing USB drive
[2024-08-26 6:01:17 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[2024-08-26 6:01:17 PM] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ
[2024-08-26 6:02:01 PM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[2024-08-26 6:02:07 PM] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ
[2024-08-26 6:02:07 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[2024-08-26 6:02:07 PM] Copying: GB5T-14G386-SC_85041.tar.gz
[2024-08-26 6:02:07 PM] Validating: GB5T-14G386-SC_85041.tar.gz
[2024-08-26 6:02:07 PM] Copied: GB5T-14G386-SC_85041.tar.gz
[2024-08-26 6:02:07 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[2024-08-26 6:02:07 PM] Copying: 1u5t-14g386-cb.tar.gz
[2024-08-26 6:02:08 PM] Validating: 1u5t-14g386-cb.tar.gz
[2024-08-26 6:02:08 PM] Copied: 1u5t-14g386-cb.tar.gz
[2024-08-26 6:02:08 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[2024-08-26 6:02:08 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[2024-08-26 6:02:08 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[2024-08-26 6:02:08 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[2024-08-26 6:02:08 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2024-08-26 6:02:08 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2024-08-26 6:02:43 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2024-08-26 6:02:47 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2024-08-26 6:02:47 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2024-08-26 6:02:47 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2024-08-26 6:03:37 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2024-08-26 6:03:43 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2024-08-26 6:03:43 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[2024-08-26 6:03:43 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[2024-08-26 6:05:03 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[2024-08-26 6:05:13 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[2024-08-26 6:05:13 PM] Checking Existing File: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[2024-08-26 6:05:13 PM] Copying: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[2024-08-26 6:06:02 PM] Validating: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[2024-08-26 6:06:08 PM] Copied: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[2024-08-26 6:06:08 PM] Checking Existing File: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[2024-08-26 6:06:08 PM] Copying: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[2024-08-26 6:07:20 PM] Validating: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[2024-08-26 6:07:30 PM] Copied: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[2024-08-26 6:07:30 PM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[2024-08-26 6:07:30 PM] Copying: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[2024-08-26 6:09:26 PM] Validating: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[2024-08-26 6:09:40 PM] Copied: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[2024-08-26 6:09:40 PM] Checking Existing File: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[2024-08-26 6:09:40 PM] Copying: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[2024-08-26 6:10:42 PM] Validating: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[2024-08-26 6:10:50 PM] Copied: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[2024-08-26 6:10:50 PM] Checking Existing File: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[2024-08-26 6:10:50 PM] Copying: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[2024-08-26 6:12:23 PM] Validating: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[2024-08-26 6:12:35 PM] Copied: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[2024-08-26 6:12:35 PM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[2024-08-26 6:12:35 PM] Copying: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[2024-08-26 6:14:23 PM] Validating: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[2024-08-26 6:14:37 PM] Copied: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[2024-08-26 6:14:37 PM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[2024-08-26 6:14:37 PM] Copying: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[2024-08-26 6:16:23 PM] Validating: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[2024-08-26 6:16:36 PM] Copied: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[2024-08-26 6:16:36 PM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[2024-08-26 6:16:36 PM] Copying: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[2024-08-26 6:18:21 PM] Validating: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[2024-08-26 6:18:34 PM] Copied: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[2024-08-26 6:18:34 PM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[2024-08-26 6:18:34 PM] Copying: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[2024-08-26 6:20:38 PM] Validating: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[2024-08-26 6:20:55 PM] Copied: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[2024-08-26 6:20:55 PM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[2024-08-26 6:20:55 PM] Copying: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[2024-08-26 6:22:42 PM] Validating: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[2024-08-26 6:22:56 PM] Copied: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[2024-08-26 6:22:56 PM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[2024-08-26 6:22:56 PM] Copying: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[2024-08-26 6:24:44 PM] Validating: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[2024-08-26 6:24:57 PM] Copied: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[2024-08-26 6:24:57 PM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[2024-08-26 6:24:57 PM] Copying: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[2024-08-26 6:26:30 PM] Validating: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[2024-08-26 6:26:42 PM] Copied: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[2024-08-26 6:26:42 PM] Generating reformat.lst
[2024-08-26 6:26:42 PM] Generating autoinstall.lst
[2024-08-26 6:26:42 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

SaNdMaN · 27 August 2024 00:43

That looks good.

Don’t you have a quality branded USB pendrive?, like Sandisk or Kingston…
The device you are using is generic… You can try that of course, but should it fail, consider using something better than that…

colleenantosh · 27 August 2024 00:47

Thank you. I will try again. If it fails, I will buy a better USB and try that next week when I’m back from vacation. Very much appreciate your help.

SaNdMaN · 27 August 2024 00:49

Fair enough.
If everything goes ok remember to perform a master reset once it’s done.

colleenantosh · 27 August 2024 01:32

It worked!!! I’ll do a master reset now. thank you so much for your time.

SaNdMaN · 27 August 2024 08:44

You are welcome, I’m glad everything went ok.
Take care.

system · 29 August 2024 08:45

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