Sync 3.4 downgrade to 3.3 Error

What is your SYNC Region?
ROW

What is your current SYNC Version?
3.4.20351

Do you have Navigation?
NO

Do you have a error message, if so what is it?
Error in 4U5T-14G423BA_123695.tar.gz


Please paste your log output or provide the URL to your log file below

CYANLABS - SYN3 UPDATER - V2.6.3.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (2004)

PREVIOUS CONFIGURATION
Version: 3.4.20351
Region: ROW
Navigation: False
Mode: reformat
Install Mode Overridden: True
My20 Protection Enabled: False

DESTINATION DETAILS
Mode: Drive
Model: SanDisk Cruzer Edge USB Device 14.9GB
FileSystem: FAT32
Partition Type: MBR

REFORMAT.LST
APPS=4U5T-14G381-AN_1552583626000.TAR.GZ
ENH_DAB=1U5T-14G658-AD_1544799507000.TAR.GZ
VOICE=4U5T-14G391-BJ_1552513817000.TAR.GZ
GRACENOTES=4U5T-14G423-BA_123695.tar.gz


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.6.3.0 Stable - reformat FORCED  Mode - Sync 3.3.19052 ROW

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (5)
1u5t-14g386-cb.tar.gz (8.5MB)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
1U5T-14G658-AD_1544799507000.TAR.GZ (61.8MB)
4U5T-14G391-BJ_1552513817000.TAR.GZ (1.4GB)
4U5T-14G423-BA_123695.tar.gz (743.4MB)

LOG
[22-May-21 1:27:44 AM] Selected Region: ROW - Release: Sync 3.3.19052 - Map Version: Non Nav APIM 
[22-May-21 1:27:44 AM] Install Mode: reformat 
[22-May-21 1:27:44 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[22-May-21 1:27:44 AM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[22-May-21 1:27:44 AM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[22-May-21 1:27:45 AM] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download) 
[22-May-21 1:27:45 AM] Checking Existing File: 1U5T-14G658-AD_1544799507000.TAR.GZ 
[22-May-21 1:27:45 AM] Validated: 1U5T-14G658-AD_1544799507000.TAR.GZ (Skipping Download) 
[22-May-21 1:27:45 AM] Checking Existing File: 4U5T-14G391-BJ_1552513817000.TAR.GZ 
[22-May-21 1:27:49 AM] Validated: 4U5T-14G391-BJ_1552513817000.TAR.GZ (Skipping Download) 
[22-May-21 1:27:49 AM] Checking Existing File: 4U5T-14G423-BA_123695.tar.gz 
[22-May-21 1:27:51 AM] Validated: 4U5T-14G423-BA_123695.tar.gz (Skipping Download) 
[22-May-21 1:27:51 AM] Preparing USB drive
[22-May-21 1:27:51 AM] Formatting USB drive
[22-May-21 1:27:51 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[22-May-21 1:27:59 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[22-May-21 1:27:59 AM] Copying: 1u5t-14g386-cb.tar.gz 
[22-May-21 1:28:00 AM] Validating: 1u5t-14g386-cb.tar.gz 
[22-May-21 1:28:00 AM] Copied: 1u5t-14g386-cb.tar.gz 
[22-May-21 1:28:00 AM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[22-May-21 1:28:00 AM] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[22-May-21 1:29:05 AM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[22-May-21 1:29:06 AM] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[22-May-21 1:29:06 AM] Checking Existing File: 1U5T-14G658-AD_1544799507000.TAR.GZ 
[22-May-21 1:29:06 AM] Copying: 1U5T-14G658-AD_1544799507000.TAR.GZ 
[22-May-21 1:29:15 AM] Validating: 1U5T-14G658-AD_1544799507000.TAR.GZ 
[22-May-21 1:29:15 AM] Copied: 1U5T-14G658-AD_1544799507000.TAR.GZ 
[22-May-21 1:29:15 AM] Checking Existing File: 4U5T-14G391-BJ_1552513817000.TAR.GZ 
[22-May-21 1:29:15 AM] Copying: 4U5T-14G391-BJ_1552513817000.TAR.GZ 
[22-May-21 1:32:29 AM] Validating: 4U5T-14G391-BJ_1552513817000.TAR.GZ 
[22-May-21 1:32:33 AM] Copied: 4U5T-14G391-BJ_1552513817000.TAR.GZ 
[22-May-21 1:32:33 AM] Checking Existing File: 4U5T-14G423-BA_123695.tar.gz 
[22-May-21 1:32:33 AM] Copying: 4U5T-14G423-BA_123695.tar.gz 
[22-May-21 1:34:12 AM] Validating: 4U5T-14G423-BA_123695.tar.gz 
[22-May-21 1:34:14 AM] Copied: 4U5T-14G423-BA_123695.tar.gz 
[22-May-21 1:34:14 AM] Generating reformat.lst
[22-May-21 1:34:14 AM] Generating autoinstall.lst
[22-May-21 1:34:14 AM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

Please describe in detail your issue below

Hello,
After successfully updated to 3.4.20351 i decided to downgrade to version 3.3
But during the extracting Gracenote i have red screen with the above error

I tried to re-create flash drive with Downgrade and Reformat, same issue
After i turn the car on it keep showing the installation screen

Do you have any advice ?

Cheers

more pic

Updated
After i remove Gracenote installation, the process went through and successfully rolled back to version 3.3

Is it necessary that i need Gracenote ?
and possible to install separately ?

Cheers !

Gracenotes is not necessary. You can install it separately. Here is some resources to read:

Tutorial: Sync 3.4 NON-NAV APIM: Failure to Update to Newer Version Sync 3.4 - Ford / Guides & Info - CyanLabs Official Community

Tutorial: No Gracenotes After Sync 3.4 Installation. Manual Installation Instructions - Ford / Guides & Info - CyanLabs Official Community

I don’t know what language you need, but you could try one of the smaller files if it would work for you.

1 Like

Thanks, really appreciate your quick response
I believe my car comes with GraceNote originally

I will try to install it again later

If i want to go back to version 3.0, do you if dealer can do this factory default ?

Cheers

You can’t go back to Sync 3.0 after upgrading to Sync 3.2+ (3.2, 3.3, 3.4).
The dealer probably will never notice.

Basic Usage | Cyanlabs Docs

1 Like

Do you know if dealer is able to do it?
They might have a right tool for this

Or is it completely irreversible ?

Completely irreversible. They will not attempt it. (Or should not, anyways.)

1 Like

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