Hi everyone,
I am a new member here. I wanted to share my log and say a massive thank you to the developers and the community for this amazing tool!
I am currently doing a hardware repair on a dead SYNC 3 APIM (2018, Non-MY20, EU version with Navigation). The original 64GB eMMC chip completely failed. I managed to replace it with a new eMMC chip and wrote the original boot partitions directly to the board using a UFI Box.
I successfully prepared the Reformat USB drive using Syn3Updater on a Windows 10 (32-bit) machine over a stable ethernet connection. The software handled it flawlessly.
I am now just waiting for a CAN emulator to arrive so I can wake the unit up on the bench and let the Reformat tool do its magic on the new eMMC.
Thanks again for the great work you are doing here!
SYNC Region: EU
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.0.20204
New SYNC Version: 3.4.26057
Do you have a error message, if so what is it?
Hi, I don’t have any error messages right now. The USB drive creation was 100% successful without any errors.
As for the APIM, there were no error codes on the screen because the unit was completely dead (black screen / no boot) when the customer brought it in. The eMMC was physically dead. Now I am just waiting for the bench emulator to arrive so I can power it up and run the Reformat process.
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.12.5.0
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.14.2.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: EU
Navigation: True
Install Mode: Autodetekcia (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Autodetekcia
DESTINATION DETAILS
Mode: Drive
Model: SanDisk SanDisk 3.2 Gen1 USB Device
Size: 233,1GB
FileSystem: exFAT
Partition Type: MBR
REFORMAT.LST
VOICE=5U5T-14G391-AT_1660763323000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
ENH_DAB=1U5T-14G658-AH_1644006443000.TAR.GZ
APPS=NU5T-14G381-AE_1778770590000.TAR.GZ
MAP=1U5T-14G421-BAM_1748461682000.TAR.GZ
MAP=1U5T-14G421-BBM_1748459859000.TAR.GZ
MAP=1U5T-14G421-BCM_1748460093000.TAR.GZ
MAP=1U5T-14G421-BDM_1748460770000.TAR.GZ
MAP=1U5T-14G421-BEM_1748461035000.TAR.GZ
MAP=1U5T-14G421-BFM_1748461472000.TAR.GZ
MAP=1U5T-14G421-BGM_1748462187000.TAR.GZ
MAP=1U5T-14G421-BHM_1748462644000.TAR.GZ
MAP=1U5T-14G421-BJM_1748462970000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAM_1748464396000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBM_1748464677000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCM_1748464896000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDM_1748465073000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BP_1748959609000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.14.2.0 Stable - reformat Mode - Sync 3.4.26057 EU
[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall
FILES (20)
1u5t-14g386-cb.tar.gz (8,5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3,2KB)
5U5T-14G391-AT_1660763323000.TAR.GZ (1,5GB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57,5MB)
NU5T-14G381-AE_1778770590000.TAR.GZ (869,9MB)
1U5T-14G421-BAM_1748461682000.TAR.GZ (2,5GB)
1U5T-14G421-BBM_1748459859000.TAR.GZ (539,6MB)
1U5T-14G421-BCM_1748460093000.TAR.GZ (1,8GB)
1U5T-14G421-BDM_1748460770000.TAR.GZ (1,1GB)
1U5T-14G421-BEM_1748461035000.TAR.GZ (1,8GB)
1U5T-14G421-BFM_1748461472000.TAR.GZ (2,5GB)
1U5T-14G421-BGM_1748462187000.TAR.GZ (2,1GB)
1U5T-14G421-BHM_1748462644000.TAR.GZ (2,6GB)
1U5T-14G421-BJM_1748462970000.TAR.GZ (26MB)
4U5T-14G422-BAM_1748464396000.TAR.GZ (2,4GB)
4U5T-14G422-BBM_1748464677000.TAR.GZ (2,3GB)
4U5T-14G422-BCM_1748464896000.TAR.GZ (1,8GB)
4U5T-14G422-BDM_1748465073000.TAR.GZ (2,1GB)
1U5T-14G424-BP_1748959609000.TAR.GZ (1,7KB)
LOG
[2.7.2026 8:33:42] Selected Region: EU - Release: Sync 3.4.26057 - Map Version: F13 (2024) - EU (09 2025)
[2.7.2026 8:33:42] Install Mode: Autodetekcia (reformat) Forced: False
[2.7.2026 8:33:42] MY20 Protection: Autodetekcia
[2.7.2026 8:33:42] Formatting USB drive
[2.7.2026 8:33:42] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[2.7.2026 8:33:53] Checking Existing File: 1u5t-14g386-cb.tar.gz
[2.7.2026 8:33:53] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[2.7.2026 8:33:53] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[2.7.2026 8:33:53] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[2.7.2026 8:33:53] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ
[2.7.2026 8:34:00] Validated: 5U5T-14G391-AT_1660763323000.TAR.GZ (Skipping Download)
[2.7.2026 8:34:00] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[2.7.2026 8:34:04] Validate: 4U5T-14G423-AC_1615425645000.TAR.GZ (Failed!, Downloading)
[2.7.2026 8:34:04] Downloading: 4U5T-14G423-AC_1615425645000.TAR.GZ
[2.7.2026 8:38:15] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ
[2.7.2026 8:38:18] Downloaded: 4U5T-14G423-AC_1615425645000.TAR.GZ
[2.7.2026 8:38:18] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[2.7.2026 8:38:18] Downloading: 1U5T-14G658-AH_1644006443000.TAR.GZ
[2.7.2026 8:38:39] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ
[2.7.2026 8:38:40] Downloaded: 1U5T-14G658-AH_1644006443000.TAR.GZ
[2.7.2026 8:38:40] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ
[2.7.2026 8:38:40] Downloading: NU5T-14G381-AE_1778770590000.TAR.GZ
[2.7.2026 8:43:45] Validating: NU5T-14G381-AE_1778770590000.TAR.GZ
[2.7.2026 8:43:48] Downloaded: NU5T-14G381-AE_1778770590000.TAR.GZ
[2.7.2026 8:43:48] Checking Existing File: 1U5T-14G421-BAM_1748461682000.TAR.GZ
[2.7.2026 8:43:48] Downloading: 1U5T-14G421-BAM_1748461682000.TAR.GZ
[2.7.2026 8:58:33] Validating: 1U5T-14G421-BAM_1748461682000.TAR.GZ
[2.7.2026 8:58:44] Downloaded: 1U5T-14G421-BAM_1748461682000.TAR.GZ
[2.7.2026 8:58:44] Checking Existing File: 1U5T-14G421-BBM_1748459859000.TAR.GZ
[2.7.2026 8:58:44] Downloading: 1U5T-14G421-BBM_1748459859000.TAR.GZ
[2.7.2026 9:01:47] Validating: 1U5T-14G421-BBM_1748459859000.TAR.GZ
[2.7.2026 9:01:49] Downloaded: 1U5T-14G421-BBM_1748459859000.TAR.GZ
[2.7.2026 9:01:49] Checking Existing File: 1U5T-14G421-BCM_1748460093000.TAR.GZ
[2.7.2026 9:01:49] Downloading: 1U5T-14G421-BCM_1748460093000.TAR.GZ
[2.7.2026 9:12:02] Validating: 1U5T-14G421-BCM_1748460093000.TAR.GZ
[2.7.2026 9:12:10] Downloaded: 1U5T-14G421-BCM_1748460093000.TAR.GZ
[2.7.2026 9:12:10] Checking Existing File: 1U5T-14G421-BDM_1748460770000.TAR.GZ
[2.7.2026 9:12:10] Downloading: 1U5T-14G421-BDM_1748460770000.TAR.GZ
[2.7.2026 9:18:41] Validating: 1U5T-14G421-BDM_1748460770000.TAR.GZ
[2.7.2026 9:18:46] Downloaded: 1U5T-14G421-BDM_1748460770000.TAR.GZ
[2.7.2026 9:18:46] Checking Existing File: 1U5T-14G421-BEM_1748461035000.TAR.GZ
[2.7.2026 9:18:46] Downloading: 1U5T-14G421-BEM_1748461035000.TAR.GZ
[2.7.2026 9:30:17] Validating: 1U5T-14G421-BEM_1748461035000.TAR.GZ
[2.7.2026 9:30:25] Downloaded: 1U5T-14G421-BEM_1748461035000.TAR.GZ
[2.7.2026 9:30:25] Checking Existing File: 1U5T-14G421-BFM_1748461472000.TAR.GZ
[2.7.2026 9:30:25] Downloading: 1U5T-14G421-BFM_1748461472000.TAR.GZ
[2.7.2026 9:46:36] Validating: 1U5T-14G421-BFM_1748461472000.TAR.GZ
[2.7.2026 9:46:47] Downloaded: 1U5T-14G421-BFM_1748461472000.TAR.GZ
[2.7.2026 9:46:47] Checking Existing File: 1U5T-14G421-BGM_1748462187000.TAR.GZ
[2.7.2026 9:46:47] Downloading: 1U5T-14G421-BGM_1748462187000.TAR.GZ
[2.7.2026 9:59:29] Validating: 1U5T-14G421-BGM_1748462187000.TAR.GZ
[2.7.2026 9:59:38] Downloaded: 1U5T-14G421-BGM_1748462187000.TAR.GZ
[2.7.2026 9:59:38] Checking Existing File: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[2.7.2026 9:59:38] Downloading: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[2.7.2026 10:15:57] Validating: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[2.7.2026 10:16:08] Downloaded: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[2.7.2026 10:16:08] Checking Existing File: 1U5T-14G421-BJM_1748462970000.TAR.GZ
[2.7.2026 10:16:08] Downloading: 1U5T-14G421-BJM_1748462970000.TAR.GZ
[2.7.2026 10:16:17] Validating: 1U5T-14G421-BJM_1748462970000.TAR.GZ
[2.7.2026 10:16:17] Downloaded: 1U5T-14G421-BJM_1748462970000.TAR.GZ
[2.7.2026 10:16:17] Checking Existing File: 4U5T-14G422-BAM_1748464396000.TAR.GZ
[2.7.2026 10:16:17] Downloading: 4U5T-14G422-BAM_1748464396000.TAR.GZ
[2.7.2026 10:33:10] Validating: 4U5T-14G422-BAM_1748464396000.TAR.GZ
[2.7.2026 10:33:20] Downloaded: 4U5T-14G422-BAM_1748464396000.TAR.GZ
[2.7.2026 10:33:20] Checking Existing File: 4U5T-14G422-BBM_1748464677000.TAR.GZ
[2.7.2026 10:33:20] Downloading: 4U5T-14G422-BBM_1748464677000.TAR.GZ
[2.7.2026 10:56:49] Validating: 4U5T-14G422-BBM_1748464677000.TAR.GZ
[2.7.2026 10:57:00] Downloaded: 4U5T-14G422-BBM_1748464677000.TAR.GZ
[2.7.2026 10:57:00] Checking Existing File: 4U5T-14G422-BCM_1748464896000.TAR.GZ
[2.7.2026 10:57:00] Downloading: 4U5T-14G422-BCM_1748464896000.TAR.GZ
[2.7.2026 11:08:09] Validating: 4U5T-14G422-BCM_1748464896000.TAR.GZ
[2.7.2026 11:08:17] Downloaded: 4U5T-14G422-BCM_1748464896000.TAR.GZ
[2.7.2026 11:08:17] Checking Existing File: 4U5T-14G422-BDM_1748465073000.TAR.GZ
[2.7.2026 11:08:17] Downloading: 4U5T-14G422-BDM_1748465073000.TAR.GZ
[2.7.2026 11:23:10] Validating: 4U5T-14G422-BDM_1748465073000.TAR.GZ
[2.7.2026 11:23:19] Downloaded: 4U5T-14G422-BDM_1748465073000.TAR.GZ
[2.7.2026 11:23:19] Checking Existing File: 1U5T-14G424-BP_1748959609000.TAR.GZ
[2.7.2026 11:23:19] Downloading: 1U5T-14G424-BP_1748959609000.TAR.GZ
[2.7.2026 11:23:20] Validating: 1U5T-14G424-BP_1748959609000.TAR.GZ
[2.7.2026 11:23:20] Downloaded: 1U5T-14G424-BP_1748959609000.TAR.GZ
[2.7.2026 11:23:20] Preparing USB drive
[2.7.2026 11:23:23] Checking Existing File: 1u5t-14g386-cb.tar.gz
[2.7.2026 11:23:23] Copying: 1u5t-14g386-cb.tar.gz
[2.7.2026 11:23:24] Validating: 1u5t-14g386-cb.tar.gz
[2.7.2026 11:23:24] Copied: 1u5t-14g386-cb.tar.gz
[2.7.2026 11:23:24] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[2.7.2026 11:23:24] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[2.7.2026 11:23:24] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[2.7.2026 11:23:24] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[2.7.2026 11:23:24] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ
[2.7.2026 11:23:24] Copying: 5U5T-14G391-AT_1660763323000.TAR.GZ
[2.7.2026 11:25:01] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ
[2.7.2026 11:25:46] Copied: 5U5T-14G391-AT_1660763323000.TAR.GZ
[2.7.2026 11:25:46] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[2.7.2026 11:25:46] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ
[2.7.2026 11:26:21] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ
[2.7.2026 11:26:39] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ
[2.7.2026 11:26:39] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[2.7.2026 11:26:39] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ
[2.7.2026 11:26:42] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ
[2.7.2026 11:26:43] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ
[2.7.2026 11:26:43] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ
[2.7.2026 11:26:43] Copying: NU5T-14G381-AE_1778770590000.TAR.GZ
[2.7.2026 11:27:28] Validating: NU5T-14G381-AE_1778770590000.TAR.GZ
[2.7.2026 11:27:50] Copied: NU5T-14G381-AE_1778770590000.TAR.GZ
[2.7.2026 11:27:50] Checking Existing File: 1U5T-14G421-BAM_1748461682000.TAR.GZ
[2.7.2026 11:27:50] Copying: 1U5T-14G421-BAM_1748461682000.TAR.GZ
[2.7.2026 11:30:00] Validating: 1U5T-14G421-BAM_1748461682000.TAR.GZ
[2.7.2026 11:31:05] Copied: 1U5T-14G421-BAM_1748461682000.TAR.GZ
[2.7.2026 11:31:05] Checking Existing File: 1U5T-14G421-BBM_1748459859000.TAR.GZ
[2.7.2026 11:31:05] Copying: 1U5T-14G421-BBM_1748459859000.TAR.GZ
[2.7.2026 11:31:33] Validating: 1U5T-14G421-BBM_1748459859000.TAR.GZ
[2.7.2026 11:31:46] Copied: 1U5T-14G421-BBM_1748459859000.TAR.GZ
[2.7.2026 11:31:46] Checking Existing File: 1U5T-14G421-BCM_1748460093000.TAR.GZ
[2.7.2026 11:31:46] Copying: 1U5T-14G421-BCM_1748460093000.TAR.GZ
[2.7.2026 11:33:19] Validating: 1U5T-14G421-BCM_1748460093000.TAR.GZ
[2.7.2026 11:34:05] Copied: 1U5T-14G421-BCM_1748460093000.TAR.GZ
[2.7.2026 11:34:05] Checking Existing File: 1U5T-14G421-BDM_1748460770000.TAR.GZ
[2.7.2026 11:34:05] Copying: 1U5T-14G421-BDM_1748460770000.TAR.GZ
[2.7.2026 11:35:05] Validating: 1U5T-14G421-BDM_1748460770000.TAR.GZ
[2.7.2026 11:35:34] Copied: 1U5T-14G421-BDM_1748460770000.TAR.GZ
[2.7.2026 11:35:34] Checking Existing File: 1U5T-14G421-BEM_1748461035000.TAR.GZ
[2.7.2026 11:35:34] Copying: 1U5T-14G421-BEM_1748461035000.TAR.GZ
[2.7.2026 11:37:14] Validating: 1U5T-14G421-BEM_1748461035000.TAR.GZ
[2.7.2026 11:38:01] Copied: 1U5T-14G421-BEM_1748461035000.TAR.GZ
[2.7.2026 11:38:01] Checking Existing File: 1U5T-14G421-BFM_1748461472000.TAR.GZ
[2.7.2026 11:38:01] Copying: 1U5T-14G421-BFM_1748461472000.TAR.GZ
[2.7.2026 11:40:17] Validating: 1U5T-14G421-BFM_1748461472000.TAR.GZ
[2.7.2026 11:41:24] Copied: 1U5T-14G421-BFM_1748461472000.TAR.GZ
[2.7.2026 11:41:24] Checking Existing File: 1U5T-14G421-BGM_1748462187000.TAR.GZ
[2.7.2026 11:41:24] Copying: 1U5T-14G421-BGM_1748462187000.TAR.GZ
[2.7.2026 11:43:16] Validating: 1U5T-14G421-BGM_1748462187000.TAR.GZ
[2.7.2026 11:44:11] Copied: 1U5T-14G421-BGM_1748462187000.TAR.GZ
[2.7.2026 11:44:11] Checking Existing File: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[2.7.2026 11:44:11] Copying: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[2.7.2026 11:46:33] Validating: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[2.7.2026 11:47:43] Copied: 1U5T-14G421-BHM_1748462644000.TAR.GZ
[2.7.2026 11:47:43] Checking Existing File: 1U5T-14G421-BJM_1748462970000.TAR.GZ
[2.7.2026 11:47:43] Copying: 1U5T-14G421-BJM_1748462970000.TAR.GZ
[2.7.2026 11:47:44] Validating: 1U5T-14G421-BJM_1748462970000.TAR.GZ
[2.7.2026 11:47:45] Copied: 1U5T-14G421-BJM_1748462970000.TAR.GZ
[2.7.2026 11:47:45] Checking Existing File: 4U5T-14G422-BAM_1748464396000.TAR.GZ
[2.7.2026 11:47:45] Copying: 4U5T-14G422-BAM_1748464396000.TAR.GZ
[2.7.2026 11:49:56] Validating: 4U5T-14G422-BAM_1748464396000.TAR.GZ
[2.7.2026 11:51:01] Copied: 4U5T-14G422-BAM_1748464396000.TAR.GZ
[2.7.2026 11:51:01] Checking Existing File: 4U5T-14G422-BBM_1748464677000.TAR.GZ
[2.7.2026 11:51:01] Copying: 4U5T-14G422-BBM_1748464677000.TAR.GZ
[2.7.2026 11:53:08] Validating: 4U5T-14G422-BBM_1748464677000.TAR.GZ
[2.7.2026 11:54:10] Copied: 4U5T-14G422-BBM_1748464677000.TAR.GZ
[2.7.2026 11:54:10] Checking Existing File: 4U5T-14G422-BCM_1748464896000.TAR.GZ
[2.7.2026 11:54:10] Copying: 4U5T-14G422-BCM_1748464896000.TAR.GZ
[2.7.2026 11:55:45] Validating: 4U5T-14G422-BCM_1748464896000.TAR.GZ
[2.7.2026 11:56:33] Copied: 4U5T-14G422-BCM_1748464896000.TAR.GZ
[2.7.2026 11:56:33] Checking Existing File: 4U5T-14G422-BDM_1748465073000.TAR.GZ
[2.7.2026 11:56:33] Copying: 4U5T-14G422-BDM_1748465073000.TAR.GZ
[2.7.2026 11:58:31] Validating: 4U5T-14G422-BDM_1748465073000.TAR.GZ
[2.7.2026 11:59:28] Copied: 4U5T-14G422-BDM_1748465073000.TAR.GZ
[2.7.2026 11:59:28] Checking Existing File: 1U5T-14G424-BP_1748959609000.TAR.GZ
[2.7.2026 11:59:28] Copying: 1U5T-14G424-BP_1748959609000.TAR.GZ
[2.7.2026 11:59:28] Validating: 1U5T-14G424-BP_1748959609000.TAR.GZ
[2.7.2026 11:59:28] Copied: 1U5T-14G424-BP_1748959609000.TAR.GZ
[2.7.2026 11:59:28] Generating reformat.lst
[2.7.2026 11:59:28] Generating autoinstall.lst
[2.7.2026 11:59:28] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!