SYNC 3 MY20 - black screen

I was sent the wrong display. I am waiting for a new one.

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@fifipoland ,

Just following up to see if you were able to fix the issue…

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Hello, I just bought a SYNC 3 from ford it was manufactured in 2021 but it comes with version 3.0, here is its seire number L06R002M I would like to know if it is therefore a MY20? how can i find out if it’s a MY20?

Is it installed? You are looking for the production number, it will look something like LU5T-14G370-xx. It will be on the label on the back of the unit, the finned side.

Like the number to the right in the pic…

Is this for the Transit van?

A brand new 2021 APIM would only have Version 3.0 on it??? They must have ordered it as a replacement for an older car.

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That is what I was thinking also…

Ford Transit custom mise à jour SYNC 3 - Ford / Sync 3 - CyanLabs Official Community

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Indeed it is for an older car not the transit. however I confirm manufacture 2021 purchase in concession. How can I find out if it’s a MY20? I have the log file

Sync_L06R002M_1FM5K7D91EGC37690.xml (10,5 Ko)

JR3T-14G371-FFB

Not My20.

ok, how do you know so you have a list?

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Syn3 Updater would tell you if you ran the interrogator tool though it and opened your XML log file with it, the starting letter e.g J means it’s old, 5 and L are new.

so if i have a SYNC 3 from the letter L it’s a MY20?

5 or L and probably future 6 and M also

ok great thank you very much

I just downloaded the new update 3.4 21265 and I have a black screen, the key worked with MY20 protection detection, how do I do it?

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log.txt (13,9 Ko)

At this point, I’m confused.
The picture you sent before it was for a J series, which should not be MY20, but it was manufactured in 2021… So… My20 or not?, not sure.

And also: you got that APIM, did it work before?.
Is that APIM a replacement?. If so, to what screen are you connecting it to?.
Did you brick a MY20 unit and replaced the APIM for this one?.

APIM being my20 is not the issue, if you retrofitted and your screen is MY20 thats the issue… this has been mentioned many times already.

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Using the reformat tool would have disabled a MY20 screen, since the drivers are not correct. All you need is an older model screen to get the unit working. However, the screen you show, KS7T-18B955-SA, is not a MY20+ screen, and should work fine. This is the same as a KL3T-18B955-SA (2019 F-150 screen.) with different brackets for the vehicle model.

2019-2020 Ford Fusion Information 8 INCH Display Screen KS7T-18B955-SA

Additionally, the APIM you bought is an actual replacement APIM from Ford. This unit is straight from the factory, has never been programmed to a vehicle. The asbuilt is factory. You will need to copy your asbuilt from the old unit to this unit BEFORE you do anything else.

VIN: xxxxxx
Version JR3T-14G381-AS
APIM Model: JR3T-14G371-FFB
APIM Type: Navigation
APIM Size: 64GB
APIM Free Space: 12G
1/1/2014 12:01:10 AM +00:00

Installed Packages
JR3T-14G391-AE
JR3T-14G421-BD
JR3T-14G422-BD
JR3T-14G423-AB

Partition Type = Free / Total
/fs/usb0/ = 7.4G / 7.4G
/fs/tmpfs/ = 127M / 128M
/fs/sd/MAP/ = 1.7M / 1.3G
/fs/sd/MAP/ = 6.6M / 20G
/fs/Nuance/ = 34M / 16G
/fs/Nuance/ = 7.6M / 1.9G
/fs/Nuance/grace = 6.1M / 1.0G
/fs/rwdata/ = 954M / 1024M
/fs/mp/ = 40M / 1024M
/fs/images/ = 12G / 55G

APIM AsBuilt
DE00: 038060DA530208180082
DE01: 455A00000000000000000005
DE02: 0000000000
DE03: 01000000000000
DE04: 000000000000
DE05: 00
DE06: 0A000000000000000000000000000000

So at this point can you clarify what you have done, please.

Did you install the new APIM in a vehicle?
What screen is connected?
Did you program the new APIM asbuilt?
Have you reformatted the new APIM?

What is the condition of the APIM now?

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