Updating a 2018 Mustang GT Sync 3 with nav from 3.0.xxxxxx to 3.4xxxxx, details into software ok. After a a minute it told me to remove the usb as the update was complete and to restart the car which i did. Screen hasnt worked since and no audio since either.
Since it went wrong i have tried using the reset buttons, and removed battery connections for 15mins. Still completely black, no audio, chimes, no blue or red displays. USB ports aren’t powered. Checked the fuses in footwell. Connected via forscan and no APIM errors, checked and re-wrote the AB data just incase but no change
Edit: Original post closed, i was away working sorry
Returned today and to update: Didn’t run the interorgator, had no reason to believe the APIM would have been changed. and nothing in the history i have. I’ve just plugged into forscan and have the following info the the people that tried to help me (sorry again for delay guys)
Part No of APIM is JR3T-14G371-FFB
The instructions didnt tell me to ignore any first message that said “update complete remove usb”, i’ve even double checked the window it opens and the cyanlabs guides again i cant see anywhere it says it? should it? If so - How do i recover?
I went on a long drive yesterday with the USB in and nothing changed.
Just checked the APIM calibration files. not changed anything but for USB2 it says “disabled”. I haven’t tried changing this as i don’t know if it thats for something different?
Any helps appreciated. thank you in advance guys
John
SYNC Region: EU
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.0.19205
New SYNC Version: 3.4.23188
Do you have a error message, if so what is it?
N/A
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: V2.13.3.0
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.13.3.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.0.19205
Region: EU
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: SanDisk Ultra USB 3.0 USB Device
Size: 114.6GB
FileSystem: NTFS
Partition Type: MBR
REFORMAT.LST
VOICE=5U5T-14G391-AT_1660763323000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
ENH_DAB=1U5T-14G658-AH_1644006443000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=1U5T-14G421-BAL_1723658080000.TAR.GZ
MAP=1U5T-14G421-BBL_1723560114000.TAR.GZ
MAP=1U5T-14G421-BCL_1723600422000.TAR.GZ
MAP=1U5T-14G421-BDL_1723600797000.TAR.GZ
MAP=1U5T-14G421-BEL_1723601194000.TAR.GZ
MAP=1U5T-14G421-BFL_1723601450000.TAR.GZ
MAP=1U5T-14G421-BGL_1723602075000.TAR.GZ
MAP=1U5T-14G421-BHL_1723602658000.TAR.GZ
MAP=1U5T-14G421-BJL_1723602553000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAL_1723663279000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBL_1723666341000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCL_1723745202000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDL_1723746662000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BN_1727700842000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.3.0 Stable - reformat Mode - Sync 3.4.23188 EU
[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall
FILES (20)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-AT_1660763323000.TAR.GZ (1.5GB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57.5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
1U5T-14G421-BAL_1723658080000.TAR.GZ (2.5GB)
1U5T-14G421-BBL_1723560114000.TAR.GZ (539.6MB)
1U5T-14G421-BCL_1723600422000.TAR.GZ (1.8GB)
1U5T-14G421-BDL_1723600797000.TAR.GZ (1.1GB)
1U5T-14G421-BEL_1723601194000.TAR.GZ (1.8GB)
1U5T-14G421-BFL_1723601450000.TAR.GZ (2.5GB)
1U5T-14G421-BGL_1723602075000.TAR.GZ (2.1GB)
1U5T-14G421-BHL_1723602658000.TAR.GZ (2.6GB)
1U5T-14G421-BJL_1723602553000.TAR.GZ (26MB)
4U5T-14G422-BAL_1723663279000.TAR.GZ (2.4GB)
4U5T-14G422-BBL_1723666341000.TAR.GZ (2.3GB)
4U5T-14G422-BCL_1723745202000.TAR.GZ (1.7GB)
4U5T-14G422-BDL_1723746662000.TAR.GZ (2.1GB)
1U5T-14G424-BN_1727700842000.TAR.GZ (1.7KB)
LOG
[22/06/2025 14:21:01] Selected Region: EU - Release: Sync 3.4.23188 - Map Version: F13 (2023) - EU (10 2024)
[22/06/2025 14:21:01] Install Mode: Auto-Detect (reformat) Forced: False
[22/06/2025 14:21:01] MY20 Protection: Auto-Detect
[22/06/2025 14:21:01] Formatting USB drive
[22/06/2025 14:21:01] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[22/06/2025 14:21:09] Checking Existing File: 1u5t-14g386-cb.tar.gz
[22/06/2025 14:21:09] Downloading: 1u5t-14g386-cb.tar.gz
[22/06/2025 14:21:11] Validating: 1u5t-14g386-cb.tar.gz
[22/06/2025 14:21:11] Downloaded: 1u5t-14g386-cb.tar.gz
[22/06/2025 14:21:11] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[22/06/2025 14:21:11] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[22/06/2025 14:21:11] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[22/06/2025 14:21:11] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ
[22/06/2025 14:21:11] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ
[22/06/2025 14:21:11] Downloading: 5U5T-14G391-AT_1660763323000.TAR.GZ
[22/06/2025 14:22:02] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ
[22/06/2025 14:22:07] Downloaded: 5U5T-14G391-AT_1660763323000.TAR.GZ
[22/06/2025 14:22:07] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[22/06/2025 14:22:07] Downloading: 4U5T-14G423-AC_1615425645000.TAR.GZ
[22/06/2025 14:22:28] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ
[22/06/2025 14:22:30] Downloaded: 4U5T-14G423-AC_1615425645000.TAR.GZ
[22/06/2025 14:22:30] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[22/06/2025 14:22:30] Downloading: 1U5T-14G658-AH_1644006443000.TAR.GZ
[22/06/2025 14:22:32] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ
[22/06/2025 14:22:32] Downloaded: 1U5T-14G658-AH_1644006443000.TAR.GZ
[22/06/2025 14:22:32] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[22/06/2025 14:22:32] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[22/06/2025 14:22:53] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[22/06/2025 14:22:56] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ
[22/06/2025 14:22:56] Checking Existing File: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[22/06/2025 14:22:56] Downloading: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[22/06/2025 14:24:20] Validating: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[22/06/2025 14:24:29] Downloaded: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[22/06/2025 14:24:29] Checking Existing File: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[22/06/2025 14:24:29] Downloading: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[22/06/2025 14:24:47] Validating: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[22/06/2025 14:24:49] Downloaded: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[22/06/2025 14:24:49] Checking Existing File: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[22/06/2025 14:24:49] Downloading: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[22/06/2025 14:25:41] Validating: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[22/06/2025 14:25:48] Downloaded: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[22/06/2025 14:25:48] Checking Existing File: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[22/06/2025 14:25:48] Downloading: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[22/06/2025 14:26:29] Validating: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[22/06/2025 14:26:33] Downloaded: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[22/06/2025 14:26:33] Checking Existing File: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[22/06/2025 14:26:33] Downloading: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[22/06/2025 14:27:17] Validating: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[22/06/2025 14:27:24] Downloaded: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[22/06/2025 14:27:24] Checking Existing File: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[22/06/2025 14:27:24] Downloading: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[22/06/2025 14:28:27] Validating: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[22/06/2025 14:28:37] Downloaded: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[22/06/2025 14:28:37] Checking Existing File: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[22/06/2025 14:28:37] Downloading: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[22/06/2025 14:29:30] Validating: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[22/06/2025 14:29:38] Downloaded: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[22/06/2025 14:29:38] Checking Existing File: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[22/06/2025 14:29:38] Downloading: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[22/06/2025 14:30:43] Validating: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[22/06/2025 14:30:54] Downloaded: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[22/06/2025 14:30:54] Checking Existing File: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[22/06/2025 14:30:54] Downloading: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[22/06/2025 14:30:55] Validating: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[22/06/2025 14:30:55] Downloaded: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[22/06/2025 14:30:55] Checking Existing File: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[22/06/2025 14:30:55] Downloading: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[22/06/2025 14:31:54] Validating: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[22/06/2025 14:32:02] Downloaded: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[22/06/2025 14:32:02] Checking Existing File: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[22/06/2025 14:32:02] Downloading: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[22/06/2025 14:32:59] Validating: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[22/06/2025 14:33:07] Downloaded: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[22/06/2025 14:33:07] Checking Existing File: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[22/06/2025 14:33:07] Downloading: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[22/06/2025 14:33:49] Validating: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[22/06/2025 14:33:56] Downloaded: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[22/06/2025 14:33:56] Checking Existing File: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[22/06/2025 14:33:56] Downloading: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[22/06/2025 14:34:47] Validating: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[22/06/2025 14:34:55] Downloaded: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[22/06/2025 14:34:55] Checking Existing File: 1U5T-14G424-BN_1727700842000.TAR.GZ
[22/06/2025 14:34:55] Downloading: 1U5T-14G424-BN_1727700842000.TAR.GZ
[22/06/2025 14:34:55] Validating: 1U5T-14G424-BN_1727700842000.TAR.GZ
[22/06/2025 14:34:55] Downloaded: 1U5T-14G424-BN_1727700842000.TAR.GZ
[22/06/2025 14:34:55] Preparing USB drive
[22/06/2025 14:34:55] Checking Existing File: 1u5t-14g386-cb.tar.gz
[22/06/2025 14:34:55] Copying: 1u5t-14g386-cb.tar.gz
[22/06/2025 14:34:55] Validating: 1u5t-14g386-cb.tar.gz
[22/06/2025 14:34:55] Copied: 1u5t-14g386-cb.tar.gz
[22/06/2025 14:34:55] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[22/06/2025 14:34:55] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[22/06/2025 14:34:55] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[22/06/2025 14:34:55] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[22/06/2025 14:34:55] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ
[22/06/2025 14:34:55] Copying: 5U5T-14G391-AT_1660763323000.TAR.GZ
[22/06/2025 14:35:41] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ
[22/06/2025 14:35:55] Copied: 5U5T-14G391-AT_1660763323000.TAR.GZ
[22/06/2025 14:35:55] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[22/06/2025 14:35:55] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ
[22/06/2025 14:36:37] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ
[22/06/2025 14:36:44] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ
[22/06/2025 14:36:44] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[22/06/2025 14:36:44] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ
[22/06/2025 14:36:51] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ
[22/06/2025 14:36:52] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ
[22/06/2025 14:36:52] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[22/06/2025 14:36:52] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[22/06/2025 14:38:31] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[22/06/2025 14:38:41] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[22/06/2025 14:38:41] Checking Existing File: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[22/06/2025 14:38:41] Copying: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[22/06/2025 14:42:54] Validating: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[22/06/2025 14:43:18] Copied: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[22/06/2025 14:43:18] Checking Existing File: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[22/06/2025 14:43:18] Copying: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[22/06/2025 14:43:53] Validating: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[22/06/2025 14:43:57] Copied: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[22/06/2025 14:43:57] Checking Existing File: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[22/06/2025 14:43:57] Copying: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[22/06/2025 14:46:19] Validating: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[22/06/2025 14:46:35] Copied: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[22/06/2025 14:46:35] Checking Existing File: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[22/06/2025 14:46:35] Copying: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[22/06/2025 14:47:14] Validating: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[22/06/2025 14:47:26] Copied: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[22/06/2025 14:47:26] Checking Existing File: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[22/06/2025 14:47:26] Copying: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[22/06/2025 14:48:43] Validating: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[22/06/2025 14:48:59] Copied: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[22/06/2025 14:48:59] Checking Existing File: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[22/06/2025 14:48:59] Copying: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[22/06/2025 14:51:00] Validating: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[22/06/2025 14:51:22] Copied: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[22/06/2025 14:51:22] Checking Existing File: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[22/06/2025 14:51:22] Copying: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[22/06/2025 14:55:14] Validating: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[22/06/2025 14:55:34] Copied: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[22/06/2025 14:55:34] Checking Existing File: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[22/06/2025 14:55:34] Copying: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[22/06/2025 15:01:25] Validating: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[22/06/2025 15:01:52] Copied: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[22/06/2025 15:01:52] Checking Existing File: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[22/06/2025 15:01:52] Copying: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[22/06/2025 15:01:55] Validating: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[22/06/2025 15:01:55] Copied: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[22/06/2025 15:01:55] Checking Existing File: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[22/06/2025 15:01:55] Copying: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[22/06/2025 15:07:02] Validating: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[22/06/2025 15:07:23] Copied: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[22/06/2025 15:07:23] Checking Existing File: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[22/06/2025 15:07:23] Copying: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[22/06/2025 15:09:01] Validating: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[22/06/2025 15:09:20] Copied: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[22/06/2025 15:09:20] Checking Existing File: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[22/06/2025 15:09:20] Copying: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[22/06/2025 15:10:27] Validating: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[22/06/2025 15:10:43] Copied: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[22/06/2025 15:10:43] Checking Existing File: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[22/06/2025 15:10:43] Copying: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[22/06/2025 15:12:01] Validating: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[22/06/2025 15:12:17] Copied: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[22/06/2025 15:12:17] Checking Existing File: 1U5T-14G424-BN_1727700842000.TAR.GZ
[22/06/2025 15:12:17] Copying: 1U5T-14G424-BN_1727700842000.TAR.GZ
[22/06/2025 15:12:17] Validating: 1U5T-14G424-BN_1727700842000.TAR.GZ
[22/06/2025 15:12:17] Copied: 1U5T-14G424-BN_1727700842000.TAR.GZ
[22/06/2025 15:12:17] Generating reformat.lst
[22/06/2025 15:12:17] Generating autoinstall.lst
[22/06/2025 15:12:17] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!