Sync 3 to sync 3.4 and some faulty

What is your SYNC Region? South East Asian

What is your current SYNC Version? Sync 3.0.17276

Do you have Navigation? No

Do you have a error message, if so what is it?

Please paste your log output or provide the URL to your log file below

Please describe in detail your issue below

Hi guys, I am having some problem with my sync 3 unit. So, my sync now will not connect to my phone anymore, I have to unpair it from sync and my phone then reconnect it every time when I wanted connect to my phone. The time also changes when i turn the ignition off, compass isnt working, it wont stay in night mode anymore.

I have tried to update it to sync 3.4, but INSTL_ERR12 shows in the sync unit and keeping me from updating it. I wonder anyone here have the same issue or anyone knows how to solve this problem?

Thank you in advance

Upon further research

This appears to be a hardware fault, i have found 2 or 3 people online with this issue all went to ford and got the APIM replaced under warranty.

Out of curiosity are you also not able to persist changes, phones that are added, radio presets etc?

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