SYNC 3 Update from 3.0.20204 to 3.4.x (MY20)

Ford Help & Support
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#1

Hello,

I need some help maybe :rofl:

I work by an Ford Dealership, and we changed a APIM on a CMAX from 2017,
now the APIM Ist from 2022 with 3.0.20204 And F8 Software.

And with the SYNC updater I cannot update anything because of the MY20 protection.

Is there anything possible I can do to update the APIM/SYNC.

Sorry for my bad English.
:blush:

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: MY20

Install Type: OEM Replacement

Old SYNC Version: 3.0.20204

New SYNC Version: 3.0.20204

Do you have a error message, if so what is it?

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: Newest

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

No Log file
#2

Since it’s a MY20 APIM, you can’t go past 3.0 by using Syn3Updater
If other options are possible it depends on Ford. I mean, if it’s a dealership, I’m sure you can contact Ford to see what options do you have.

#3

Hm, i think ford can not help here. The only think is the offical Ford Sync update page from ford and there it says its up to date.

#4

My 2017 model is also from 2017 and according to Ford I’m running the latest Sync3 3.0 version. My car was never meant to have 3.4, so it makes sense.

Again, to go from 3.0 to 3.4 with Syn3updater you need to reformat the APIM, which you can’t since it’s MY20.

#5

Yea, so it is what it is.

Without the sync update i cannot update the map eighter or?

#6

Actually, you can. Check this thread → Tutorial: Sync 3.0.20204 with 2022 EU 2.21 (F11) Map Installation

But again, you can’t update Sync3.

#7

Thx man

Yeah, for the customer its important that the map is on the newest version.

So thanks for the help :blush:

By the way is there a thread why my20 apim not working with reformat and the other thinks?

#8

No thread, but usually MY20 are flagged by part number.
L series and up, are MY20. And some J ones that are replacement units.
Safest way is to check the sticker.

#9

Tons of mentions of this in the threads. It comes down to the newer FCIM-B drivers not being available and there is no access to a newer reformatting tool being leaked to make it happen.

#10

Actually my understanding is there is a few issues.

The screen drivers for newer screens not compatible
Or
The emmc if newer APIMs not compatible

#11

Knew it was something like that.

#12

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