Sync 3 version 1 update on 2016 APIM

MilesS931 · August 7, 2024, 8:32am

I’ve been trying to update sync but I can’t get it to take anything. Sync 3 updater makes a USB successfully but the radio says sync 3 invalid or unsigned file. It does this for official ford updates and the interrogater. Does anyone know how to force the install? I’ve tried to update to 2.2 first, run an interrogater, different versions of sync in the updater app, and tried updating without updating maps.

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: Retrofit

Old SYNC Version: 1.0.15139

New SYNC Version: 1.0.1539

Do you have a error message, if so what is it?
sync 3 invalid or unsigned file

Update Method: Official Ford

MilesS931 · August 7, 2024, 9:31am

CYANLABS - SYN3 UPDATER - V2.12.5.0
Branch: Stable
Operating System: Microsoft Windows 11 Education (2009)

PREVIOUS CONFIGURATION
Version: 1.0.15139
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Disabled / Not MY20

DESTINATION DETAILS
Mode: Drive
Model: WDC WDBN CE2500PNC SCSI Disk Device
Size: 232.9GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCN_1709611788000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBN_1709611416000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAN_1709610798000.TAR.GZ
MAP=4U5T-14G421-CJG_1709610049000.TAR.GZ
MAP=4U5T-14G421-CHG_1709609492000.TAR.GZ
MAP=4U5T-14G421-CGG_1709608813000.TAR.GZ
MAP=4U5T-14G421-CFG_1709608559000.TAR.GZ
MAP=4U5T-14G421-CEG_1709607297000.TAR.GZ
MAP=4U5T-14G421-CDG_1709589204000.TAR.GZ
MAP=4U5T-14G421-CCG_1709587982000.TAR.GZ
MAP=4U5T-14G421-CBG_1709587496000.TAR.GZ
MAP=4U5T-14G421-CAG_1708029977000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.5.0 Stable - reformat Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G422-CCN_1709611788000.TAR.GZ (540.7MB)
4U5T-14G422-CBN_1709611416000.TAR.GZ (793MB)
4U5T-14G422-CAN_1709610798000.TAR.GZ (1.2GB)
4U5T-14G421-CJG_1709610049000.TAR.GZ (707.8MB)
4U5T-14G421-CHG_1709609492000.TAR.GZ (1023.3MB)
4U5T-14G421-CGG_1709608813000.TAR.GZ (1.2GB)
4U5T-14G421-CFG_1709608559000.TAR.GZ (1.1GB)
4U5T-14G421-CEG_1709607297000.TAR.GZ (1.1GB)
4U5T-14G421-CDG_1709589204000.TAR.GZ (1.3GB)
4U5T-14G421-CCG_1709587982000.TAR.GZ (1.1GB)
4U5T-14G421-CBG_1709587496000.TAR.GZ (1.1GB)
4U5T-14G421-CAG_1708029977000.TAR.GZ (1014.9MB)

LOG
[8/7/2024 4:16:10 AM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.23 (2023) - NA
[8/7/2024 4:16:10 AM] Install Mode: Auto-Detect (reformat) Forced: False
[8/7/2024 4:16:10 AM] MY20 Protection: Disabled / Not MY20
[8/7/2024 4:16:10 AM] Formatting USB drive
[8/7/2024 4:16:10 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[8/7/2024 4:16:19 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[8/7/2024 4:16:19 AM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[8/7/2024 4:16:19 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[8/7/2024 4:16:19 AM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[8/7/2024 4:16:19 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[8/7/2024 4:16:20 AM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download)
[8/7/2024 4:16:20 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/7/2024 4:16:22 AM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download)
[8/7/2024 4:16:22 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[8/7/2024 4:16:25 AM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download)
[8/7/2024 4:16:25 AM] Checking Existing File: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[8/7/2024 4:16:27 AM] Validated: 4U5T-14G422-CCN_1709611788000.TAR.GZ (Skipping Download)
[8/7/2024 4:16:27 AM] Checking Existing File: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[8/7/2024 4:16:30 AM] Validated: 4U5T-14G422-CBN_1709611416000.TAR.GZ (Skipping Download)
[8/7/2024 4:16:30 AM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[8/7/2024 4:16:34 AM] Validated: 4U5T-14G422-CAN_1709610798000.TAR.GZ (Skipping Download)
[8/7/2024 4:16:34 AM] Checking Existing File: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[8/7/2024 4:16:36 AM] Validated: 4U5T-14G421-CJG_1709610049000.TAR.GZ (Skipping Download)
[8/7/2024 4:16:36 AM] Checking Existing File: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[8/7/2024 4:16:40 AM] Validated: 4U5T-14G421-CHG_1709609492000.TAR.GZ (Skipping Download)
[8/7/2024 4:16:40 AM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[8/7/2024 4:16:44 AM] Validated: 4U5T-14G421-CGG_1709608813000.TAR.GZ (Skipping Download)
[8/7/2024 4:16:44 AM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[8/7/2024 4:16:48 AM] Validated: 4U5T-14G421-CFG_1709608559000.TAR.GZ (Skipping Download)
[8/7/2024 4:16:48 AM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[8/7/2024 4:16:51 AM] Validated: 4U5T-14G421-CEG_1709607297000.TAR.GZ (Skipping Download)
[8/7/2024 4:16:51 AM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[8/7/2024 4:16:56 AM] Validated: 4U5T-14G421-CDG_1709589204000.TAR.GZ (Skipping Download)
[8/7/2024 4:16:56 AM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[8/7/2024 4:17:00 AM] Validated: 4U5T-14G421-CCG_1709587982000.TAR.GZ (Skipping Download)
[8/7/2024 4:17:00 AM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[8/7/2024 4:17:03 AM] Validated: 4U5T-14G421-CBG_1709587496000.TAR.GZ (Skipping Download)
[8/7/2024 4:17:03 AM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[8/7/2024 4:17:07 AM] Validated: 4U5T-14G421-CAG_1708029977000.TAR.GZ (Skipping Download)
[8/7/2024 4:17:07 AM] Preparing USB drive
[8/7/2024 4:17:07 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[8/7/2024 4:17:07 AM] Copying: 1u5t-14g386-cb.tar.gz
[8/7/2024 4:17:07 AM] Validating: 1u5t-14g386-cb.tar.gz
[8/7/2024 4:17:07 AM] Copied: 1u5t-14g386-cb.tar.gz
[8/7/2024 4:17:07 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[8/7/2024 4:17:07 AM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[8/7/2024 4:17:07 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[8/7/2024 4:17:07 AM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[8/7/2024 4:17:07 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[8/7/2024 4:17:07 AM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[8/7/2024 4:17:09 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[8/7/2024 4:17:11 AM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[8/7/2024 4:17:11 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/7/2024 4:17:11 AM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/7/2024 4:17:15 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/7/2024 4:17:17 AM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/7/2024 4:17:17 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[8/7/2024 4:17:17 AM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[8/7/2024 4:17:23 AM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[8/7/2024 4:17:26 AM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[8/7/2024 4:17:26 AM] Checking Existing File: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[8/7/2024 4:17:26 AM] Copying: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[8/7/2024 4:17:29 AM] Validating: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[8/7/2024 4:17:31 AM] Copied: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[8/7/2024 4:17:31 AM] Checking Existing File: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[8/7/2024 4:17:31 AM] Copying: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[8/7/2024 4:17:37 AM] Validating: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[8/7/2024 4:17:40 AM] Copied: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[8/7/2024 4:17:40 AM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[8/7/2024 4:17:40 AM] Copying: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[8/7/2024 4:17:49 AM] Validating: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[8/7/2024 4:17:54 AM] Copied: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[8/7/2024 4:17:54 AM] Checking Existing File: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[8/7/2024 4:17:54 AM] Copying: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[8/7/2024 4:17:59 AM] Validating: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[8/7/2024 4:18:02 AM] Copied: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[8/7/2024 4:18:02 AM] Checking Existing File: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[8/7/2024 4:18:02 AM] Copying: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[8/7/2024 4:18:09 AM] Validating: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[8/7/2024 4:18:14 AM] Copied: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[8/7/2024 4:18:14 AM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[8/7/2024 4:18:14 AM] Copying: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[8/7/2024 4:18:22 AM] Validating: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[8/7/2024 4:18:27 AM] Copied: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[8/7/2024 4:18:27 AM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[8/7/2024 4:18:27 AM] Copying: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[8/7/2024 4:18:35 AM] Validating: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[8/7/2024 4:18:40 AM] Copied: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[8/7/2024 4:18:40 AM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[8/7/2024 4:18:40 AM] Copying: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[8/7/2024 4:18:48 AM] Validating: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[8/7/2024 4:18:52 AM] Copied: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[8/7/2024 4:18:52 AM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[8/7/2024 4:18:52 AM] Copying: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[8/7/2024 4:19:02 AM] Validating: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[8/7/2024 4:19:08 AM] Copied: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[8/7/2024 4:19:08 AM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[8/7/2024 4:19:08 AM] Copying: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[8/7/2024 4:19:16 AM] Validating: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[8/7/2024 4:19:20 AM] Copied: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[8/7/2024 4:19:20 AM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[8/7/2024 4:19:20 AM] Copying: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[8/7/2024 4:19:28 AM] Validating: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[8/7/2024 4:19:33 AM] Copied: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[8/7/2024 4:19:33 AM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[8/7/2024 4:19:33 AM] Copying: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[8/7/2024 4:19:39 AM] Validating: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[8/7/2024 4:19:43 AM] Copied: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[8/7/2024 4:19:43 AM] Generating reformat.lst
[8/7/2024 4:19:43 AM] Generating autoinstall.lst
[8/7/2024 4:19:43 AM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

SaNdMaN · August 7, 2024, 11:19am

From now on, do not spam multiple messages… Do not post multiple consecutive messages…

Start by using a good USB PENDRIVE, not a disk or SD card reader and try again…

MilesS931 · August 7, 2024, 3:32pm

Sorry. It wouldn’t let me put the pictures in the sake message.

I have tried a two USBs. I’m willing to buy another but I just want to make sure that’s it and what oke would be best for it

SaNdMaN · August 7, 2024, 3:52pm

What’s the other pendrives brand?

MilesS931 · August 7, 2024, 4:02pm

It was a sandisk I believe. I forgot where I put it last night so I can’t check right now. I got it from best buy.

SaNdMaN · August 7, 2024, 4:11pm

Can you send a screenshot of the about Sync3 screen?

MilesS931 · August 7, 2024, 4:18pm

SaNdMaN · August 7, 2024, 4:30pm

Thanks…

So, nothing works with that APIM, not even an interrogator log?..

If you have tried 3 devices (the HD and 2 pendrives), chances that ALL devices are bad is not that high…

MilesS931 · August 7, 2024, 4:40pm

That’s correct. I did have this same issue with my old APIM. I got this one to add nav.

bill32399 · August 7, 2024, 4:43pm

Just for the record a 2014 Fusion did not come with Sync 3 so this is a retrofit. I would love to see the sticker on the back of the APIM.

MilesS931 · August 7, 2024, 4:44pm

It will act like it’s updating if I unzip the firmware files in syncmyride

MilesS931 · August 7, 2024, 4:44pm

Unfortunately it doesn’t exist. I have the pictures of it from ebay. I’ll get it.

MilesS931 · August 7, 2024, 4:45pm

bill32399 · August 7, 2024, 4:48pm

As I suspected. An older H series APIM so the current version makes sense. Why they removed the decal on the back makes no sense. I would guess its a counterfeit APIM.

MilesS931 · August 7, 2024, 4:51pm

Is there anything I can do to get it to update? Seller says it came out of a 2016 Lincoln mkc

bill32399 · August 7, 2024, 4:52pm

It may have come out of a Lincoln but that still makes no sense to remove all of the identifying stickers on it.

MilesS931 · August 7, 2024, 4:54pm

I know. I was confused by that too. It did take a firmware update in forscan.

SaNdMaN · August 7, 2024, 6:04pm

Mmm… I wonder if your USB hub is just bad… Chances of having the exact issue with 2 different APIMs and 3 USB devices is really odd…

MilesS931 · August 7, 2024, 6:17pm

I’m going to buy a new us from Walmart real quick and will try that. I have two hubs that came with the apim I tried but they aren’t car play compatible and I don’t know if that matters. I could try the sync 2 hub

If it doesn’t work I’ll take both of the apims I have apart and look and see if they look genuine